"I see a red door and I want it painted black No colors…read moreanymore I want them to turn black" (Paint it Black - Jagger/Richards) Had Mick and Keith visited Simsbury Paint, they might have changed their minds. A close family friend with a solid construction background advised me to get some Benjamin Moore paint for our new door. The guys who installed the new door told us the same. So today we popped into the new Simsbury Paint store to get some door paint, and we were absolutely blown away by the incredible selection and AMAZING customer service. Primers, paints, sheen, prep, rollers, brushes -ever single aspect of our project was covered in amazing detail. Hats off to Lori -our incredible sales consultant who gave us 45 quality minutes of advice and expertise.

From the owner: We are a Benjamin Moore Paints Authorized Retailer Plus, carrying Benjamin Moore Regal Select,…read moreAura, Ben, Natura and Ultra Spec. In addition we carry a wide selection of special use primers and Industrial coatings. We display 16' of brushes and rollers made by Corona, Wooster, Purdy, Whizz and Arroworthy and others. This location does not carry Hunter Douglas. We are in the process of building a wall paper book library. Our Avon store has an extensive book collection

All stores, I mean ALL stores and their staff should be this helpful, cordial and customer…read moreoriented. Three women working that day provided Just awesome service, perfect color match, engaging conversation. What a refreshing experience!!

Awful Service. Have gone to mashers, Avon for years . Today went for help with paint color ( sales…read moreperson knew o would be in ). When I walked , it was very busy . The sales person who knew me acknowledged me and said " I'll be with you when I can" I said no problem . 35 minutes latter she came to me and basically gave me the bum's rush " I have to do crowd control . Your showing pictures from a phone , so inaccurate ( tho yesterday when I was there the pictures were fine). Go home and look at your walls again. I'm busy " This took all of 6 minutes . Why could she not have told me when I walked in that she was busy. She was so disinterested. Why is her time more important than mine???? Just say when I walked , too busy today , mind coming back?!??

Ron, Tony and Terry always are helpful and friendly and entertaining. Deep knowledge of paint…read morecoatings and sundries. Shop here first before going anywhere else. I'm a career painter of 36 years. Recommended store.

From the owner: We sell and service all your decorating needs, including Benjamin Moore paints, Shaw flooring &…read morecarpeting and Hunter Douglas blinds and shades.We sell wallpaper, custom draperies, curtains and valances. We reupholster quality furniture, We have interior decorators that can come to your home or business to consult on colors or products. We have technical experts that can guide you step by step through your projects.

I really enjoy doing business at this store. Everything is clearly displayed, the paint I buy is of…read morevery good quality at a better price than Benjamin, but the best part is the staff. I just love having Rachel and Titian there, they are so helpful. Nice to see coworkers communicate so well and sharing tasks. If one mixes paints the other helps suggest other supplies. I visit often, and go in confident that Rachel will be there smiling and full of life, helping me accomplish my goal. They definitely make my life easier, and that is why I will keep going back.

Needed a quart of paint for some touch up. Brought in a paint chip to see if they could match…read more Since I had peeled the chip there was some residual (and different color on both sides)I was clear which color I wanted. When I got home I realized they had mixed the other color mistakenly. I get it. Mistakes happen. I went back the same day, brought another chip and showed the same person that had mixed the original batch what had happened. They acknowledged the error and mixed a new batch but insisted that I had to pay full price for the new quart. Since he wasn't the manager he wasn't authorized to give me "free" paint.

For 15 years, my go-to hardware store for hard-to-find items and superb, knowledgeable, and…read morefriendly service. Top-notch people and ownership.

This store is a treasure to our town. The customer service is hands down the best and every time I…read morethink they might not have what I'm looking for, I ask and someone finds it for me. They have pulled me out of a pinch, given me good advice and saved me tons of time driving to the big box. Love it!

Service could be improved....why should it be longer...this is all I really have to say...store is…read moreclean, but service could be better

"The Queen of Hearts has shown her face She wants you to…read morebelieve You were never meant to have Aces up your sleeve" (John Hiatt) Super neat and heavily stocked with pretty much anything you'd find in a big box building supply store. Painting, lawn and garden, hardware, tools, grills and barbecue, electrical, and plumbing supplies are all very well represented on their shelves. Parking is never an issue at Ace because it's located in the very spacious Canton Village Plaza. So, if you ever need a can of spray paint, garden hose, specialty light bulbs, barbecue sauce or wood chips for your smoker, you'll definitely find it at Ace. Like the old jingle said, "Ace is the Place".

"Worst in Class" Customer Service! Completed their form to…read morerent a piece of equipment. Returned the equipment the next day per the instructions. Asked the male employee to complete the return section of their form, and to provide me with a receipt/documentation of the equipment's return. Employee flat-out refused to do either. Somehow it is OK to document the rental equipment leaving the store, but not its return. I did not expect to be in negotiations with this employee for such a simple request. At one point still without a receipt being provided, the employee stated to please leave the store, never come back to this store again, never buy anything here again. Know what, I will take that advice and never return to this store again. Lost Customer! Buyers beware at this establishment. "Worst in Class" Customer Service!

I made my first purchase (Stihl lawnmower) at Carr Hardware in August 2025 and was provided with…read moreincorrect information by the former manager Mark. I bought this lawnmower from them out of desperation since no other store in Connecticut had one available and our old lawnmower died. Reached out recently and spoke with the new manager Darán who was trying to rectify the situation. Since I couldn't go into the store when he would be available (I live 40 minutes away) he referred me to speak to the assistant manager Dillon. Dillon is one of the RUDEST person I've come across with. He needs serious customer service training and etiquette. i won't be shopping there again!

I am a painter and I often times need emergency supplies for jobs and let me tell you thank god for…read moreMark and his team at Enfield Paint . The store has bailed me out on several occasions. They are magicians at the store and can mix any color you need . Thanks for helping my business with your loyalty to the customer !

This is my favorite paint store! Great customer service and competitive prices. I ordered a couple…read moreof gallons right before close and the owner stayed late for me to pick it up. You can't get this service and expertise anywhere else!

"The screen door slams, Mary's dress sways Like a vision,…read moreshe dances across the porch as the radio plays" (Bruce Springsteen) We have a three-season sunroom in the back of the house with screens on the windows and sliding door. When that nasty Christmas week windstorm dropped a whole load of tree debris in our backyard, some of it struck the back of the house, and cut holes in a window screen and the slider screen. So we threw the damaged goods into the car and drove them over to Matt at Welden Hardware. Within just a few days, he called us and said the screens were ready to be picked up. They look great and the price was very fair; in fact the job cost just a few bucks under what our homeowner's insurance company allowed on their estimate. Welden is really quite a cool store. We spent some time wandering around when we dropped off the screens and saw a big variety of products -some of which you'd expect to see in a hardware store (electrical, tools, paint, garden equipment) and some surprises, like snowblowers, kitchen supplies, and gloves. Next time you're thnking of driving to one of those big box hardware stores, check out Welden. You'll probably find what you're looking for, and the customer service will be off the charts fantastic.

Really refreshing not to have to go to a big box hardware store for a change. Just moved to…read moreSimsbury and needed a small thing the movers lost. Matt knew just what it was, found it for me and was incredibly helpful. Really happy to have found Weldens!

What a great addition to Avon!! Lesa and her staff are just incredibly talented. Lesa helped me…read morechoose the perfect material to cover my living room wing chairs! I wasn't sure how they would turn out since it would be such a dramatic change ....from dark, tufted, upholstered chairs to bright patterned, fitted, smooth slipcover! She encouraged me to go with it!! Well I did!!! It has changed our living room and brought our room into the 21st century!! I lLOVE IT!! AND SO DOES EVERYONE ELSE THAT COMES IN! I am so impressed with her work and work room!! And Lesa is just an easy, delightful, warm ,friendly ,talented decorator to work with!! Of course I highly recommend Whit Interiors and Lesa!!!

From the owner: With more than 20 years of experience in the fashion and design fields, Lesa Lewis-Whittingham…read morefounded Whit Interiors to share her talents with her Avon neighbors. We create custom window treatments, home décor, and upholstery from a thoughtfully curated selection of fabric and accessories. Our diverse styles, exceptional execution, and focus on our clients' needs and wants is what will keep you coming back every time you want to update your interior style. Everyone should have a home they love, and we're here to help.