I bought a screen protector for my phone about a month ago. I came in today to buy some…read moreaccessories and pointed out that I already had a scratch in my screen protector. They replaced it at no charge. The customer service here is excellent.

this has been an ongoing issue for a month, all I wanted was to get my back glass and mic fixed…read more they didn't fix the mic and then got mad at me for telling them that their professionalism is ridiculous. they threatened to deny me service because of me leaving a voicemail voicing my issues after they had hung up on me. then when I was on the phone I was getting laughed at for being upset for their lack of communication. if you talk to a lady named Bella just leave she is a very poor worker, Ashton isn't the best with communication. I could say more but I think id have a stoke, don't go here. go to the Provo location they are much much better!

I took my phone to LLoyd because it wasn't charging and the port was extremely loose. After a few…read moreminutes, he diagnosed the issue and fixed it just as quick. Not only that, he was very friendly and made me feel completely confident that he knew what he was doing. Look no further, go to Cellairis.

I have purchased 5 keyboard cases and many screen protectors from Zagg over several decades. The…read morehinges on three of the keyboard cases broke, two while still under warranty. Getting warranty replacements from them is a frustrating nightmare. The first one never came back in stock. After about 5 months of waiting they eventually agreed to give me the next model up. The second one was in stock, but what I assume was an AI Bot canceled my replacement because it mistook the requested pdf of my receipt as an image and claimed it couldn't read it. A human agreed this was a mistake and suggested I resubmit the request. Only when I did so, aha, the case came up as out of stock. (I have my suspicions.) They have offered the lower model instead this time around. I am not taking that "offer" and I am not waiting 5 months this time. Friends and I have also noticed that their screen protectors aren't holding up very well either and must be replaced fairly frequently. (I am an adult and not hard on my devices.)

Nilou, the store manager is absolutely amazing! I've had to come in a couple times for various…read morephone accessories and every time I have had the best experience with her. She welcomed me with a big smile and I never saw the smile leave her face. You can tell that she loves what she does. Thank you Nilou for the great experience!

I've always had great service from these people, some moved from iPhixit when they closed. They…read moreonly fix what's needed, and not oversell.

I took my iPhone in thinking I needed a new charging port. They gave it a good cleaning at no…read morecharge and sent me on my way. I'll admit the cavernous feel of the showroom felt odd and a bit uninviting. One employee was eating her lunch on the counter which most businesses know is not good practice. I guess this is kind of a passive aggressive review but how can one complain about a rare free service? Bottom line: I'd use this business again.

You know what the service here is very good. I wish I knew the name of that girl who serviced me. I…read morethink I was initially stunned with her beauty combined with professionalism. She had a really cute Spanish accent. I need to go buy something from tricked out accessories so I can see her again. keep up the good work my new screen protector for my iPhone is flawless

Always great service been bring my phone since iPhone 5. Every year or 2 years at upgrade time…read morealways tricked out for accesories

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

This place depends on who is working. My dad had phone issues a week or two. He walks in and the…read moregentleman clicked a couple buttons and he was fixed and sent on his way. No charge. Yesterday some young gal and even younger kid ruined the entire experience. My dad had the same issues. He left the phone with them for almost 2 hours and quoted $50. When we went to pick up the phone that was not fixed the price was $35. I would never recommend this place to anyone!!!!!

I paid $100 to get my screen replaced 9/25/24 within the last month the screen is making noises…read morelike it is loose and it cracked. I've been told twice that there is nothing that can be done. Don't waste your money here. Go to somewhere that takes care of their customers. I will never shop here again. I left in tears. To some people it is difficult to come up with $100 to have the product be ruined less then 3 months later and there is nothing they will do.

A few months ago I cracked my phone screen and brought it into these guys to get it fixed. During…read morean Apple update my repaired screen failed and had me worried that I might have to buy yet another screen. Took my phone into Phone Zone and the screen ended up still being under warranty and they repaired my phone with a new screen at no charge in under an hour. So far I have used these guys twice and each time has been a great and fair experience.

From the owner: Beyond Mobile provides cellphone repairs, new and used cell phone sales, and cell phone accessories…read moreto the Tooele, UT area.