First time visiting Fort Meyers and needed an eyebrow wax badly!! Called them and asked if they had…read moreany openings and they told me to come on in!! Lorena greeted me and was super pleasant and offered me a beverage. Then she took me to a room and started eyebrow shaping. She didn't use any wax, just plucked my eyebrows to the perfect shape and kept the fullness of my eyebrows so she didn't over tweeze! The place is very nice, clean and soothing ambiance. If you live in Fort Myers and haven't been here, it's a MUST!! I've traveled the world and so far this location and one other place in Nevada are my two favorite places to have my eyebrows done!! Otherwise I will go for a year before I let anyone else touch them. In fear of them messing them up or taking away too much.

The absolute best around! Kaitlyn is awesome!!!!! Everything…read morethey do there is first class. Very professional staff. Highly recommend you won't be disappointed.

This is the first time i've gotten short nails that were the perfect shape and fit so well with my…read morehands. The design was perfect too. Even better than the reference pic.

Came back to city nails and this time saw Tiffany. 10/10 very friendly and did my nails…read morebeautifully. Can't wait to come back and see her again

I have been coming to this location for four years. During that time, the facility is always clean…read moreand the staff is welcoming. I have discovered some exceptional estheticians and massage therapists. Elena is always attentive, experienced and professional during my facial time. I highly recommend her for facials and Linda for an excellent massage! And, take time to use the HydrpMassage machine before or after. It is an excellent topper to the visit!

I've been to this place several times and always had a pretty good experience. Today, however, I…read morehad a seaweed facial with Elena and WOW! I left the place totally relaxed and glowing. Let me start off by saying that my preferred treatment is massage but boy am I glad I finally decided to try their facial and Elena took it to the next level. She is very knowledgeable, gives you a quick overview of what to expect during the session, provides information about the products being used, and truly has the magic touch when it comes to skin care. The place itself is clean but nothing super fancy. Again, set your expectations accordingly. It is a chain and not your Ritz Carlton or Shangri La spa but you're also getting a much better deal here price-wise as some of those places will charge double if not triple for the same service due to all the bells and whistles you're getting. I think it's a steal with the quality of facial you're getting from a professional such as Elena! They also offer great membership options if you like having a consistent monthly service done. Definitely worth the price tag!

Never disappointed here! John is the best ever! Today I decided to go with fresh Pink and White…read morefull set. I am so very happy! He does a great job every time! Make sure to come here for your nail needs. If John's schedule is full, all of the others are very good as well. Tony is excellent with manicures. Mae is awesome as well for pedicures. You can go to any one here and you will be very pleased with the outcome.

My service here was far below what I expected. The quality was very poor. My toenails were way too…read moreshort! I spend $400 a month there for my daughter, my mother and myself. The manager wouldn't give us money toward our next pedicure. He would only give us a fill. My toe nails hurt from this botched pedicure and I developed sores and bruises. Beware. Why would we want acrylic toe nails? Please explain. So we would have to keep coming back? Sounds like a money grab fix. mAlso, your business is very lackluster. There's never anyone there anymore. Good luck, sir. Your skills are lacking in business. Notice the reviews you have and change over in personnel. 40 bucks was going to kill them

Jenny is the best! I come for a deluxe pedicure every 2 weeks. $35 and my toes always look…read morefabulous. love it here!

I made an appointment for 5:15, got here a little early and was so politely greeted by a nice lady…read morewho stopped what she was doing to attend to me. I had no wait and got started on, i couldn't decide a color and they were so helpful, my salon artists name was danny, he was so nice making conversation with me and was so gentle on my torn up nails. I really recommend this place. I got Dip powder with tips, square round, short, for only $40 that's insane, such high quality for a low price!

So happy to have found this little piece of spa heaven on our annual Sanibel vacation! Best facial…read moreever by Terri, tailored to my skin type...a definite treat after a week in the sun. Michelle, my massage therapist, gently worked out knots and gave me ideas I could use at home. I was expecting a relaxing massage and it was, but so much more. No room in my suitcase for these lovely women so we'll have to wait until next year.

I highly recommend Spa Renova! My fabulous husband gave me a $250 gift certificate for a massage…read moreand facial. The massage from Michelle and the facial from Terri were absolutely wonderful! I felt so pampered. The natural fragrances in the organic products made me feel like I was in heaven. It was so fantastic that I cried tears of joy. What a treat!

Sophie Manietta always does a FANTASTIC job! She effortlessly transformed my bangs into curtains…read morethat fall elegantly with my hair while framing my face. She explained her process in the way and made me feel so safe. The time flew by with her delightful conversation! Definitely ask for this girly! she's brighten your day and I left ULTRA beautiful

Customer service is always bad every time I come here nobody ever helps or does there job all they…read moredo is watch you awkwardly like you're trying to steal something . Wait in line for 15 mins after standing in cologne isle for 15 mins with nobody helping me for them to tell me at the register that there is someone in the cologne isle that will help you , lol how about do your job and go get me my cologne . a bad experience every single time I've gone here . Do yourself a favor and just order online .

"I've been coming to Spada for a long time now, and I wouldn't trust anyone else with my look…read more Ingred is truly an artist. She has a way of knowing exactly what I need, even when I can't put it into words. Every appointment feels like catching up with a friend and leaving looking like the best version of myself!"

Amber at the front desk is very rude and didn't answer my most important question highly don't…read morerecommend one star

I'm giving this salon two stars solely because the staff was kind and courteous--but unfortunately,…read morethe quality of the hair service I received was very disappointing. I booked a root touch-up, partial highlights, and toner with Lindsey. I was clear from the beginning about what I wanted: ashy blonde highlights to help blend and mask incoming grays, specifically without orange or red tones. I even showed multiple reference photos and explained that my hair naturally gets brassy in the sun, so initially we need to make sure we avoid those tones and go ashy blonde. She agreed and assured me that it wouldn't be a problem to achieve my requested results. Instead, I left with brassy, orange-toned highlights that didn't reach anywhere near my roots- aprox. 3 or so inches from my roots and she said it was to "add dimension", however all it looks like is grown out brassy highlights just days later. To make matters worse, the stylist acknowledged that the result wasn't what I asked for, telling me that "next time" she would tone it differently and use a heat lamp. I paid for this service now--why should the correct tone wait for a next time? It was also disappointing that my stylist was double-booked. While she went back and forth between myself and another gentleman who was getting highlights and a cut, my wash and toner were done by the front desk receptionist, who was clearly not a stylist. My wash wasn't done properly; after wash was "complete", I scratched under my hair, at the top of my neck at hairline and ended up with hair dye all over my nails--after the wash was supposedly complete. I showed her and she said it was "ok". I also paid extra for a toner, which should have been used to correct the brassiness and deliver the ashy tone I requested. I've had highlights many times before and never had an issue achieving the tone I wanted. This should not have been difficult. Lastly, I was quoted a price over the phone and told that a blow dry was included with my service. At checkout, I was charged separately for a blow dry--one that wasn't even a true blowout, just a rushed dry and a quick pass with the curling iron. When I brought up the discrepancy to the receptionist who gave me the original pricing at booking, I was told, "Oh, I guess that stylist charges for her blow drys." That kind of inconsistent pricing and lack of accountability is unacceptable. My appointment was at 12:30, but I wasn't seen until nearly 1:00, aa she was with a different customer (not the one mentioned earlier in this review). I don't appreciate being double booked as I feel this could be why my service wasn't done properly. The entire visit took almost 3.5 hours--far longer than expected or quoted, bc I waited a lot. By the time she was done, I had to leave quickly for a school pickup, so I didn't have time to dispute the charges any further or push back further on the results of my hair. Again, everyone was kind, which I appreciate--but at the end of the day, I was overcharged, kept waiting, and left with a color I didn't ask for. I won't be returning. This is a bad look for a company who is rebranding and trying to get clientele. I really hoped this would've worked out for the better as I live here full-time and am looking for a new home salon after my previous stylist moved out of state.

Love this salon! It's under new ownership, but my favorite stylists are still there. Recently had…read moremy roots done by Audralynne. She is efficient and friendly. They have added a stylist for braids and a permanent jewelry bar. So fun!