Love the boba and environment, definitely recommend it! They have a great variety of flavors and toppings to choose from, and everything tastes incredibly fresh. The atmosphere is cozy, clean, and has great lighting. It's easily one of my favorite spots in town!" read more

We had a great experience at Totally Tea in Memorial City Mall. My teenage daughter ordered a tea but got a little confused when the employee added lemonade. Thinking there had been a mistake, she politely asked for it to be made with just tea. Even though the mix-up was on our end, the young woman behind the counter handled it with kindness and patience. She remade the drink without any hesitation and made sure my daughter was happy with it. We truly appreciated her understanding and great attitude. We thanked her, tipped her, and really appreciated the excellent customer service! read more

I was excited to grab some boba in the food court in Memorial City Mall before going to see a movie at the Cinemark. We ended up being super disappointed. The boba was overcooked and slimy, the tea was blend, and for my signature - the chocolate on the sides was sickeningly sweet. My friend and I both ended up throwing away our drinks while barely finishing them which is a shame because they were $8 per drink. Not worth going to this place for boba. read more

totally tea - My friend got regular milk tea and I got the classic. - Bubble Tea Near Me - Houston, Texas

Came here and the girls said they aren't doing smoothies today so they gave slushies that had 0 flavor and were all ice/watered down for $8. Go to McDonald's and get yourself a $2 smoothie. read more

totally tea - Icee - Bubble Tea Near Me - Houston, Texas

Horrible customer service. I came to the mall to bring my 9 year old sister and 7 year old cousin and they were super excited to get boba. When I asked for a chocolate milk tea they made excuses on why it couldn't be made which really disappointed them. They said they could make a moaka one that would taste the same but when we tried it, it tasted like coffee. The two girls, one named Ashley, were extremely dismissive and didn't take us seriously. When we returned to buy a different flavor they were rude and asked why we returned. I wouldn't recommend left super disappointed and the boba tasted gross too. When we went back to talk to the girls they completely disappeared and were no where to be seen. read more

totally tea - Bubble Tea Near Me - Houston, Texas

Terrible . Extremely sweet and barely any ice at all . The boba is too soft and bland as well . read more

totally tea - That sugar Bomb with bland boba - Bubble Tea Near Me - Houston, Texas

Scammers. Automatically upgrade to a large for an extra $1.00 then automatically charge you for double toppings for $1.50 even though the sign says $0.75 and when you ask for only single they tell you that's how the drink comes. Wanted lemonade for my kid because he can't have caffeine but they gave us tea and lied when I questioned if it was correct. Should've read the other reviews first. Seems to be common practice for these crooks. read more

Came here at 10:45 Sat. & they were open, but said they wouldn't have tapioca for another hour. Came back at noon and was told I'd have to wait another 15min. Came back again and ordered a small Classic; was told they only have large (5.99 per the menu). Somehow my total was $8.11 (I only got it with tapioca). Drink was ok but it's a rip off and will probably never go here again read more

totally tea - the menu of a tea shop - Bubble Tea Near Me - Houston, Texas

They have the best customer service and has the best refreshing drinks like the pink drink and wowe lemonade

$8.11 for boba tea is wild! I had The Classic tea and it was good. Not extraordinarily good or bad but a solid milk tea. But $8.11 for a tea with no extras is insane. I get that they're in a mall so there's a premium but these are amusement park prices. I've had way better tea for much less. read more

Decent tasting tea and soft & chewy boba. It's inside of memorial city mall and I found it to be a little more pricey than the Teahouse in the Galleria. If there's half- star options it'd be a 3.5 vs rounding up for them. They need to have better containers. This cup was very soft in a sense where if you hold it with a firm grip (once you poke the straw) it spills and leak. I'd probably get my boba fix from one of the shops off I-10 and Blalock next time before walking in the mall. It's less of a markup at other places and with more options/flavors. And cups that don't spill on me as easily. read more

totally tea - Signature tea $8.11/ $7.49+tax - Bubble Tea Near Me - Houston, Texas

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I had to get the classic it was simple but delicious (brown sugar) !!! It tasted so good. We also had a honeydew drink I can't express it, it tasted amazing read more

totally tea - a cup of bubble tea on a table - Bubble Tea Near Me - Houston, Texas

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I came back to get more of these overpriced Tapioca milk teas (Regular classic and Large classic) both end up being over 8$. Looking at the menu/ sign they have is a lot less/ misleading. Ok there's tax, extra charges for tapioca, etc but they really need to take off the 2 sizes if they don't offer the correct charge for a regular and still charge as a Large due to their policy. The worker said that they don't have the regular sized cups so even if you want a regular drink in a large cup - per owner's policy-You get charged more...ended up getting a second cup for a friend...16$+ for 2 drinks. She ended up feeling sick after and we ended up tossing it. They told her it's made with non-dairy milk in the classic. She was in the bathroom sick for a while. Teahouse nearby is MUCH BETTER and more affordable with a rewards program too. Same with Kungfu Tea or 85-degrees. I'll pick one of those better options that's tastier, cheaper and doesn't get us sick. Also, Totally Tea's Venmo payment doesn't look like a business account. Who is that? A business should do a bit better with everything. The owner supposedly won't let the workers be fair with customers. By the way, My favorite boba place is Tapioca House. $10 gets you chicken & rice + a milk tea :) read more

totally tea - Totally Tea's Venmo payment doesn't look like a business account - Bubble Tea Near Me - Houston, Texas

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if you ask for the brown sugar milk tea they will immediately upcharge $2 from the original price on the menu. ended up paying $8 for an average cup of boba. crazy read more

totally tea - Bubble Tea Near Me - Houston, Texas

The tea was too powerdery and over priced! The tapioca tasted like plastic a lot of flavors were out of stock too

I was so pleased with the service I received from Ray and Julie they went above and beyond to give me different drink choices I was indecisive on what I wanted but they helped me pick something very refreshing read more

The service was really good. However the tea was very very bland. If you are a true tea lover I wouldn't recommend the place.

I tried "the espresso" with tapioca and it was very good. The fruit teas are good too, i tried my sister's hahaha

I had come early in the morning to get boba and this girl was on her phone the whole time. She just looked like she didn't want to be there. It's morning so I get it if you're not a morning person but c'mon show like you actually like working. The drink tasted bland. Probably her gloom that made the drink taste like this. I hope she's doing alright though read more

$8 for boba is insane, they only had fruit tea available as well. I might as well have gone to kim's tea house since the same drink is $5 over there with boba. Kinda disappointed but not surprised considering this is a mall. read more

jesse and michael where very helpful! they deserve a raise !! will definitely come again

Absolutely love this place! It has the best boba and the best customer service! The Expresso, signature, and coffee boba are my absolute favorite i highly recommend you go try them out! read more

Amazing service (Sandra) and great drinks!! Love the HORCHATA flavor!!

love it here. The young girl at the register is always so sweet. Always has a smile and looks like she loves her job. The drinks are amazing

Ray suggested the woweee lemonade with strawberry mango balls and I lovedd it! A must try :)

really good boba, i got strawberry popping boba, sooo good pls come here and try it!!