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    Touchstone Granite & Marble

    5.0 (3 reviews)
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    2 years ago

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    Jim G.

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    7 years ago

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    7 years ago

    Great company, easy to work with they care about their customers and their needs. I would highly recommend!

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    Floor & Decor

    Floor & Decor

    4.1
    (38 reviews)

    Memorial Day weekend 2026! I came in and looked around. i Was asked if I needed help and so glad I…read moreaccepted it! Jack P. was able to give me an accurate square footage ( my calculations were off) and help me put a list together of items I would need as well as optional items to help optimize the process. Being a home owner doing my first flooring job went a little intimidating to excited to start. So many questions were answered and the time taken to understand my end goal. I feel 100% satisfied with my purchase, and with my service from the time I walked in to the time Sean loaded up my items on 5/26! HIGHLY recommend the service, knowledge and product! Jantzen Beach location is do g it right!! Thank you!!!

    They don't stand behind their product. And they are dishonest. I bought 2000sf of waterproof…read moreflooring, installed 75% of it and noticed water damage in 3 separate areas. I immediately stopped the install and contacted them. They wanted me to wait 3 weeks before they would send someone out to inspect it. I decided to not wait because I didn't want a floor that was not waterproof. I took pictures of everything and save all the damaged pieces. After submitting my warranty claim, they never sent anyone out, and denied me based on the pictures I submitted. They made up a story about how I must have a water leak under my floor. The manager "Jared" promised me that he would give me free transition strip for my new floor that I bought. Then a week later he said that he never said that. I will never shop here again, and I tell all my customers about my experience and tell them not to shop here either. Typical corporate America not caring about you. Don't shop here, you've been warned.

    Ferguson Plumbing Supply

    Ferguson Plumbing Supply

    2.7
    (16 reviews)
    $$$$

    we needed to replace a cracked toilet tank. The big box stores were no help. I called fergusons and…read morethey answered and were so helpful. They said I could bring the tank in. I did that and the people at the store were super helpful. Our tank is discontinued but having some great research the ferguson's staff found a replacement. The price for a new tank and inside parts at the big box was $100 or more. I walked out of ferguson happy and only spent $51 and much less time, They let me know to come back if there were any issues. BONUS - they disposed of the broken tank

    First I went to the store and was told they have never heard of replacing any parts and I should…read morecall the manufacturer directly. I contacted the mfg and got a specific part number and told to order through a wholesaler like Ferguson, who probably should have just messaged their rep in the first place. I called and was told they would have to contact a rep for pricing and to give me contact info and they'd get it ordered but it might take a few days, then no contact for a week. I called again and they didn't have any idea what I was talking about, but took my info again and said they would put in an order. Another week went by with no response and I'm pretty sure they blew me off again. I tried calling one time but after about 30 minutes on hold I give up. I ended up going to standard supply company, they took all of ten minutes to get the part ordered and sent me invoices. Apparently I'm not the first person that's had this exact same issue that they've helped recently. They're much more polite and actually seem competent.

    Ferguson Bath, Kitchen & Lighting Gallery

    Ferguson Bath, Kitchen & Lighting Gallery

    2.6
    (76 reviews)
    $$$

    From start to finish, our experience was excellent. Our sales rep, Helen M., guided us through the…read moreprocess with care and expertise. Marina F. ensured a smooth delivery and installation schedule, and Austin, Miguel, and Hunter handled the installation flawlessly. Each team member was professional, courteous, and respectful of our home. I highly recommend the Ferguson team members.

    Helen M is a great help when you're looking to remodel your kitchen and bath. We walked into the…read morestore with our agenda. We knew what we were looking to purchase. All we had to do is find the right knobs and pulls. Little did we know there is more to the search than just finding the item in the store. We found several knobs that could not be matched with pulls. After a couple of misses, Helen jumped in and gave us direction. She went to her computer database and found us some options. She walked us through the store to give us examples of pulls to choose between. Did I mention, this wasn't her responsibility at the time? The front counter person assigned someone to come see us however that person dragged/lagged or went to see a movie and Helen jumped in to make sure we had a pleasant shopping experience. The store has a lot of things to pick at great prices compared to others selling the same items. If you're on their website Build.com, you can come in and see products before purchasing. Thanks Helen from making our experience great!

    PDX Homeworks

    PDX Homeworks

    5.0
    (8 reviews)

    I can't say enough about Nick, Amanda, and Kailash at PDX Homeworks. They gave us the most…read morebeautiful kitchen we could have asked for. They took a kitchen to the studs and built a masterpiece for my wife and me. How much do we love them? We rehired them to renovate our master bathroom completely. The fact that we rehired them should tell you all that you need to know about how amazing they are. So, again, the best review is that we are using them again, and you should use them too because they are the best. What made them the best: 1) They helped us save a lot of money. They have a unique approach to ordering materials for the project. They let us know what they needed, and we ordered it directly. We ordered the new cabinets, the new doors, the new appliances, etc. By doing this, there was no additional markup on the items ordered, and it saved us a lot of money. Other contractors we met with didn't want to do this, and their quotes were at least 20 percent more than PDX Homeworks. 2) Their work. Unlike other contractors that we have had in the past. When they saw something that wasn't quite right but that we would never know about, they didn't just cover it up and move on; THEY MADE IT RIGHT. Not to mention that their work is very precise. I once watched Nick get so frustrated when he was leveling the kitchen as he tried to level everything because it was off, to me, an imperceptible amount. At least the amount was imperceptible to me, but to Nick, it wasn't perfectly level, and he continued until it met his exacting needs. 3) Helping with design. We were amazed at how painless the whole design process of our kitchen was. We gave Amanda some inspirational pictures, and she came back with a fantastic design that only required a few minor tweaks. THANK YOU, AMANDA. 4) They only work on one project at a time. It is just Nick, Amanda, and Kailash. They don't have multiple crews doing multiple jobs that they are overseeing. They were at our house every day, working and working. It was so lovely that we had consistency in seeing them every day. 5) They're very clean. Every day, they would use drop cloths on the ground to make sure they didn't get the carpets dirty. I even told them that they didn't need to do that because I was getting the carpets cleaned after they were done. They didn't listen to me and continued to use drop cloths every day. They also vacuumed and cleaned up every day. It was a very clean renovation. 6) They are just the nicest people. It was great getting to know them during the whole process of our renovation. They don't do this type of work to become huge builders with millions of dollars of work completed every year. They are just the nicest people who love remodeling, helping people out, and helping them save money where they can. Again, we can't say enough good things about them except that we used them, again, to renovate our master bathroom. If you need a contractor, unequivocally, I can say that you don't need to look any further because you have found the best contractors in Portland and possibly the world. USE THEM!!!!!!

    Amanda, Nick, and Kaylish were instrumental in making all of our wild kitchen dreams come true, and…read morecould not have been a better choice for our first big first-home project! We gutted, repaired, leveled, and rearranged our 1970's worn out and disfunctional space into something unique and perfect for us. PDX Homeworks is amazing at accommodating a budget (and very skilled with the customized-IKEA route!), superbly knowledgable for those of us who have no idea what we're doing, and go the extra mile daily to ensure their clients and their homes are cared for like their own. By the end, we felt more like family than clients, and won't hesitate to work with y'all again! Thank you!!

    Budget Granite Countertops & Cabinets

    Budget Granite Countertops & Cabinets

    4.9
    (65 reviews)

    Budget Granite truly brought my husband's and my vision to life. During our full home remodel, they…read morecreated our custom vanities, kitchen countertops and island, laundry room cabinetry, stained our staircase, and built a custom bookcase. Norman, Sharon, Wen, and Ian are exceptional--not just in their craftsmanship, but as people. They are some of the kindest and most genuine individuals we've had the pleasure of working with. They care deeply about what they do, and it shows in both the quality of their work and their reliability and responsiveness. The way they treat their clients is truly next level. They are consistently on time, dependable, and deliver beautiful results. Norman has an incredible eye for selections, and I really enjoyed learning from him about cabinetry craftsmanship. Since this was our first home remodel, we leaned on his advice often--and many of his suggestions ended up shaping our home in the best way. Throughout the entire process, they went above and beyond. Anytime we had a vision, we could call Norman and the team, and they would find a way to bring it to life. Norman would come out, take measurements, and make it happen. When I wanted a custom bookcase, they absolutely delivered. That level of dedication and follow-through is rare. Wen also played a huge role throughout our remodel. From answering every question to supporting us through the final stages, he was incredibly kind, patient, and present the entire time. The customer service we experienced was outstanding, and the quality of the materials, custom cabinetry, and installation exceeded our expectations. You won't regret working with this team. It's rare to find people who care this much about their craft and their clients. We're incredibly grateful to them for showing us what true excellence looks like.

    Just had quartz countertops installed today. Very professional and knowledgeable employees from…read moreIan on initial consult to Sunny creating the templates to the 2 installers who knew exactly what they were doing. Don't let the company name fool you. Reasonable price and great company to work with.

    Touchstone Granite & Marble - countertopinstall - Updated June 2026

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