These guys are amazing, horrible icy weather and after being stranded for hours by another company, these guys got me and "hooked" up thanks

I called for service three hours ago, they never showed up. When I called to check the status, the receptionist claimed the tow truck driver called me and that I had 3 flats (he never called me and I only have 1 flat with no spare). She said they would send another tow truck that would be here in 20 minutes. 45 minutes later, still no tow truck. Most unreliable service ever. read more

Can't get any better Yusha handled loading and unloading my car with missing two tires perfection! he was absolutely professional and knew exactly what he was doing... no damages to my vehicle in this relocationing my vehicle! will definitely use them again and highly recommend them! Thank you tow mate and yusha for your great service read more

I called this service as it advertised 30 minutes anywhere in the metro. After giving the address for the pickup point, my car information and contact info, they said it'd be about 20 minutes. Around 18 minutes later the driver calls me and says he's headed my way, but.. he was in a wheel-lift and I needed a flatbed role back so I had to wait for one to free up. Another 20 minutes or so, I get a call from another driver but he's at the wrong location. Now I had to wait more time, and ended up guiding him by phone to my location. Then, after paying in-full online, the driver tried to gouge me for another $20 dollars for going to the wrong location as if it was my fault. I got my $20 dollars back, but I still had to pay $259 dollars for towing me 7 miles. I advise against this service, they don't know their business and try to cheat you for more money because of their incompetence. read more

first off my husband got a job here. told them he could only work 8am to 5pm. six days a week. but yet they would wait till 5pm to call him to work, then he worked one day and after that he was told he would get a gate code. never got one. been waiting three weeks. they won't answer his phone calls and then when i got a hold of them they were extremely rude and hateful. I work for a towing company myself and I know how customer service should be. read more

our car was towed by them and we called to see what we needed to get our personal belongings out and they told us we we're not allowed to the boss told me that it wasn't illegal (it is I had it cleared up by an officer) my newborn baby's car seat base stroller my medical equipment in the car and they refused but I had a police officer help us out and the company has been corrected make sure you know the law when it comes to your car cause this place is shady and tries to take money from you read more

My daughter hit a curb in OKC and it blew out both passenger tires. She called Tow Mate and noted they were highly rated and they state on their website..."We arrive in less than 30 minutes anytime, anywhere in OKC metro area". My daughter called at 1:08pm and were not on the road until after 4pm. So they sat waiting for 3 hours. I am not giving 1 star because the driver did keep them informed but if he would have let them know how long it would take, then they could have called another tow service. So they waited 3 hours for a 3 mile tow and it cost $200. I asked if they could discount it but was told they already did but that supposed discount was not reflected on the receipt. Would not recommend. read more

I just hope yesterday and move the car for me somehow or another they screwed it up and got the wrong address they were really nice but nice doesn't mean that I'm going to get my car where it needs to be they assume something that they should not have assumed and I clearly said Wiley Post and if you don't know where Wiley Post is you really don't need to be doing this job anyway after giving him the thing I went up and paid I didn't know that if they had taken down the wrong address I didn't get my receipt right away so I didn't check it I called him back and made sure that they got the payment because I didn't get the receipt they said they did and that the driver would be there then when I had I said but I will find out after he's been there right oh yeah yeah I'll call you can I call back to you yeah yeah you can call us anytime we answer the phone leave a message call you back well that's not true they don't answer their phone and I don't even have my car delivered where it wasn't supposed to be cuz by the time I got the receipt and try to call them back nobody was answering the phone at all finally after a while the driver called me good man David and he made sure that the car got where it was supposed to be but it would have been somewhere that I didn't even know where that place was if it hadn't been for him so to me the drivers are good get rid of the call center girls cuz they get it all screwed up read more