They responded and arrived within 15 minutes of my call…read more Kevin was extremely professional, very knowledgeable and friendly.

A's Affordable gave us prompt, professional and of course, affordable service…read more I called and spoke with the dispatcher who took my information and let me know the driver would be calling me shortly. My driver, Cali, promptly called and told me he'd be to me in 10 minutes. He was professional, polite, and knowledgeable about his work. He put my truck on the flat bed in a safe manner and took it to my repair shop. Thanks A's Affordable and Cali, you are a great team.

Outstanding service! The team was fast, professional, and incredibly helpful. They arrived quickly,…read morehandled my car with care, and made a stressful situation so much easier. Highly recommend this towing company for their reliability and excellent customer service!

I want to give a shout out to Jacob from New York for showing up in the rain tonight not to mention…read morefirst day on the job. Pretty crappy weather but it didn't phase him at all. He was all smiles and motivated. Thanks Brother and great job. You killed it and your Bossman has nothing to worry about when your on the clock. Keep up the great work and not to mention that the price was reasonable and competitive. Thanks A's Affordable Towing for helping me out of a jam.

I would never recommend this towing company or repair shop!! To be fair, the tow truck arrived…read morequickly as I was in the middle of I-66, but that's about it. After towing my vehicle, I was told it would either be looked at that evening or first thing the following morning. The company also refused to accept a credit card and only wanted payment through Cash App or Zelle. I even questioned it at the time but was on the side of interstate so didn't have much of a choice and paid the $150. ** The next day around noon, I went to the shop expecting to hear the diagnosis based on what I had been told. Instead, I found out they hadn't even started looking at my car. While I was there, I was shocked by the condition of the shop. IT'S DISGUSTING. I love cats, so this has nothing to do with animals being present. The cats roaming the building had VISIBLE fleas and ticks crawling all over them, there was heavy dust and hair and who knows what everywhere, trash scattered throughout the office and shop, and the entire place looked completely unsanitary and poorly maintained. I literally had to spray myself down before coming home so I didn't pass the bugs along to my dog. ‼‼ IF A BUSINESS CAN'T MAINTAIN A CLEAN WORKSPACE OR PROPERLY CARE FOR THE ANIMALS LIVING THERE, IT DOESN'T INSPIRE CONFIDENCE THAT THEY'LL PROPERLY DIAGNOSE OR REPAIR A CUSTOMER'S VEHICLE. To make matters worse, I wasn't informed until after I complained that there was a $150 diagnostic fee and a $75 per-night storage fee. That information should have been disclosed upfront. Because of this I then decided I wanted to take my car elsewhere to get a diagnosis. They refused to release my keys until I paid the fees for the car in the lot for less than 24 hours after failing to provide the service that was promised. *So, as many others, I called the police and filed a police report. This apparently happens all of the time at this business. Between the lack of communication, undisclosed fees, POOR customer service, and the DISGUSTING and I mean DISGUSTING condition of the shop itself, I will never return and advise you do the same. Unfortunately, I was not able to get pictures because the company locked all the doors to the office/shop immediately after they realized a police report was being filed and closed early. See y'all in civil court!

My car recently broke down in the parking garage at work. They tried jumpstarting my vehicle, but…read morethe battery and alternator were shot. They towed it out of the garage to my usual car repair place. They arrived within about 20 minutes of my call. Thanks for the help.

Oliver came quick and followed delivery instructions for my vehicle perfectly. He even sent me…read morepictures for where he left my keys since I wasn't able to meet him at the drop off spot.

Scheduled a tow for 2:30 PM on 7/23. Not only did no one show up, but I was strung along for hours…read morewith excuse after excuse. Each time I called, I was told the driver was "on the way" or "stuck in traffic." I stayed with my car until 6:00 PM, when I was told--yet again--the driver was just 20 minutes out. They never arrived. Customer service was dismissive and dishonest. Not once did anyone proactively call me with an update, and when I asked for information, I got vague responses clearly meant to stall. This company completely wasted my time and showed zero regard for basic professionalism or accountability. I scheduled this tow in advance and was met with four hours of silence, lies, and no service. I will never use them again and strongly recommend others avoid them as well.

Response was quick, provided service details, quote and payments options…read more Arrived on scheduled time to pickup the car, delivered the car at destination promptly. Service charges were reasonable for 6 miles drive with flatbed towing option.

I could not recommend a better towing service. They were honest, responsive, on time and great…read morepricing! I called and got a tow promptly, no issues and super professional.

My car was towed from directly in front of my house on Thanksgiving night after being parked for…read moreonly a short time while unloading luggage. When I went to pick it up, the front desk actually said "thank you for your business, come again," which felt extremely unprofessional and sarcastic given the situation. The spot they towed from is a wide "fire lane" that's easily big enough for two cars to pass, and in all the time I've lived here I've never seen a fire truck use it. It feels less like a real safety issue and more like aggressive, predatory towing in our neighborhood, especially on a holiday.

This business is not BBB no wonder as you look at the reviews. They are shady and quite frankly…read moretheir practices should be illegal. The so called manager Alex is very unprofessional, sarcastic and rude. They should be investigated immediately. The way they tow cars is sketchy. I would not recommend this business and I suspect they will not continue to get away with these practices because Karma should come like a wave which they deserve.

If you live in the 4600 duke condos and have no tag your car ends up here. Two stars only bc I'm…read moreannoyed bc I have gotten towed here three times bc like...yeah clearly I'm insane. But they always have been cool to me and my car is there safe and sound. They answer the phones and all.

I was unloading groceries from my car in front of my building (15 minute loading zone) and was…read moretowed between bringing my groceries into my apartment and coming back to my car. Because it was a weekend, it was $190 and my car was still hooked up to the tow truck when I got to the lot, it was towed at 2PM and I got to the tow lot at 2:30PM. It's difficult to talk the people in the " office" since the office is just a porch with metal fence between you and staff. Despite copying all of the information from my license onto a handwritten note for their bookkeeping, the credit card receipt that I got back didn't even specify the specific service. There was another woman whose car was towed out of her apartment parking lot, despite having the correct parking permit, she still had to pay $190 and was told to take it up with her apartment management company.

I called to get a tow through Farmers HelpLine and they gave Superior Towing the job of helping to…read moreme tow my car after I could not get it started. The were there within 20 min and Mark, the guy driving the truck, was able to help get my car running with a jump without needing to tow it. They were quick, helpful, and very nice as they called me multiple times to ensure that the driver was on his way and had arrived!

Can't wait to hear the explanation for these heartless individuals towing a car that was legally…read moreparked, within my own neighborhood, towed my car when they tell my kids why Santa can't come to our house this year