Updating my review. How times change! After wasting an entire Saturday waiting for a technician to arrive and then spending 77$ , all I received in return was a botched tire patch that caused the air to leak after he left, leaving me with a complete flat tire. And even worse, he refused to come back to fix it unless I coughed up more money and/or get a new tire. You have lost me as a customer for ever. read more

Uber RoadSide Help - Botched tire patch - Keys & Locksmiths Near Me

Listen people, I know our dad's always made a bee line to the auto shop whenever they couldn't fix the issue themselves. I know nothing about cars but I do know value, service and quality. This is my third encounter with UberRoadside. Each experience is better than the last. What's better than sitting in your house as someone works on your car right outside your door. Mobile mechanics are the future and the future is now. Be a bargain hunter and shop the service mobile mechanics can cut the price of your car maintenance by 25-30 percent. I don't know about you but I can use the money. Call Uber Roadside you will not regret it. read more

Basin was great!! He came and got my hood open which was stuck and I couldn't get to my battery that was dead! He used WD-40 to lubricate it and after getting it open he continued to lubricate all the areas that are related to the hood latches. Now it opens normally! I'm happy. He is professional and the price was very fair. Thank you Basim!! read more

Hottest day of the year and they turned up within an hour to replace my shredded tire. Great service, very prompt and polite.

Called for a jump start but Tech was able to change out my battery on the spot and save me multiple trips around town! Expensive but worth it for service provided at my location. read more

I had a problem with the lock on my car not working. Bassem went above and beyond to fix it and then looked at other things that contributed to the issue. He seems like a good person, even had good conversation. He is friendly and professional. Happy Customer. read more

Saved time & money by having my headlight replaced via their mobile service. Install required way too much for me to do (not a halogen bulb). Enjoyed talking to the tech during the process. It was maybe 35-40 degrees that day. Thanks read more

Outstanding!! Just helped me out with a blown tire. Arrived early, and tjewas quick, efficient and honest. Would recommend to everyone. read more

Uber RoadSide Help - Screw in tire!! Ughhhh - Keys & Locksmiths Near Me

I found UberRoadSideHelp on Yelp and chose it for it's stellar reviews. I'm thrilled to say I had the exact same experience. I was in a jam with a battery problem and Basem came to my rescue. He is polite, honest, eager, professional, competent and such a lifesaver. I didn't have a routine battery issue but he didn't stop until he had my car running and me off to work. Thank you so much! read more

My tire had a nail in it and was parked in my garage. These guys were quick to respond, offered the most reasonable price, and were able to deliver great results. They fixed the plug in no time, and I was able to get out safely and replace the tire after I got it out the garage. read more

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I had a nail in my tire and put in a request for a tire plug online and UberRoadSideHelp came out to assist. Showed up late and charged me 100.00 for 15 mins worth of work. Two of them came, his assistant is much nicer than he is. When I inquired about getting the tire patched, Basim never mentioned it's 100.00 when if he did I would have said no thank you and paid less for somewhere else and the Uber ride to drop off and pickup my Lexus. He replied 25.00 wouldn't even cover the gas for me to come here from Arlington. I'm in Tyson's Corner and my car takes Premium Gas. It's not that far in traffic. He even tried to upsell me on two new tires for 425 installed. When I said this is only temporary I already have the tires I wanted picked out. I wont use them for something like this again. Definitely will call if I'm stranded and need them to come fix something in a time crunch. They never gave an upfront price or estimate when I asked. read more

UberRoadSideHelp runs their business with absolute excellence. I used its service twice and from now on it will always be my first option when it comes to road side assistance and car services. Responsible, responsive, great value and quality work, friendly and extremely helpful staff. Thank you UberRoadSideHelp!!! read more

My battery died in my driveway (we have a long driveway that is a little weird to navigate). Not a problem for UberRoadSide. In addition, they were super responsive, replaced my battery on the spot, warrantied my battery, and even explained a couple things to keep an eye out for that would signal a problem (e.g., any corrosion on battery). This is the way to do it people. I had called triple A and the roadside service associated with my credit card, but just felt underwhelmed and like I was being put into a rabbit-hole-like system. Working direct with UberRoadSide seemed more efficient. Also, I have teen drivers so UberRoadSide (avail 24/7) is going in their contacts on their phones as well as the glovebox envelope with insurance and registration. read more

We got a screw in our tire today on the way home from holiday celebrations. Basem responded to my yelp request within 5 minutes and had someone out to repair our tire in our driveway within 45 minutes. He was quick and professional and offered us 20% off our next service. Highly recommended--thanks for saving our Christmas night! read more

Got a nail in a tire and needed a quick fix. Basem responded quickly and had it repaired in a couple hours after contacting him. Friendly and great service, highly recommend! read more

I reached out on Yelp to this company asking if they could help with a stuck piece on my steering column. Less than an hour, and I had an eta of about an hour. Three trips later (Various parts ordered and such, my 23 year old car is happily back on the road again I would 100% recommend Basim and his team. Reliable. On time. Above and beyond, would be how I describe him and his team. read more

Highly highly recommend these guys! I woke up to a flat tire in my driveway completely flat with a huge screw in it. I yelped mobile tire repair these guys came up. They answered my request within minutes and we're in my driveway fixing my tire within an hour! Courteous, friendly, and I didn't feel like I was being led in any direction to purchase anything else. They did what they said said what they did, couldn't ask for a better car service/ tire repair. The Full Repair took 15-20 minutes, and the charge was incredibly Fair! I've definitely put them into my saved on Yelp and are in my contacts for if I ever need help while I'm on the road! read more

Uber RoadSide Help - Completely flat! - Keys & Locksmiths Near Me

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Great service and very professional! I got a flat when driving my son to a tennis tournament. Flat was patched in 45 minutes (waiting plus the service). So grateful to UberRoadSideHelp!!! read more

I had a flat and Bassem was a lifesaver. Responded super fast to my online query and within 30 mins was already fixing my tire. Great service, would highly recommend. read more

Excellent service for a roadside tire replacement. Owner showed up on schedule and was able to quickly remove the busted tire, put the new tire on at his facility and return to my home to install it, on a Sunday evening no less. Polite and very friendly. We even had a nice chat about Jordan, a country I visited many years ago, from which he came. read more

This review sounds crazy but actually happened...I had just reached my car, got in behind the wheel when my cell rang. It was my sister in California--we had to talk...and we do ...for hours!! The day was, well, a California dry, sunny day. I was parked under a huge Arlington shade tree, all my windows were down....I reclined my comfortable drivers seat---and we talked and talked and after one and one half hours said good by. I turned the car key -- it was dead! I whipped out my phone and tapped my Yelp app and immediately up popped up Uberroadsidehelp and I still can't believe how quickly he came to my rescue, again!! "Where are you?", he asked while looking up the address of the house nearby where I was parked on 15th Street. In ten minutes he pulled up in front of my red car...five minutes later he had jump started my dead battery--so fast...Cash, fifty flat. But, he said he wouldn't charge any extra if I charged his fee. Fortunately, I had the cash. I highly recommend Uberroadsidehelp-friendly, helpful and fast. I never got that from the old surely tow truck drivers of yore who charged a slight fortune to jump start and were as slow as molasses!! read more

Had a flat tire mid-day Sunday. Basem came and quickly changed the tire, after assessing that the tire could not be repaired (torn sidewall). He was professional, knowledgable, and a pleasure to work with. I highly recommend him and his service. read more

These guys are terrific. One of the techs had an issue so the owner came out personally to fix my flat tire. Super knowledgeable and the pricing was extremely fair. Will definitely use them again. read more

EXTREMELY responsive!! Arrived in less time than originally quoted on the service call. Bassem is a genuine, kind and reliable professional. This is definitely the company you want to call when stuck on the side of the road on a Sunday evening! FIVE STARS!! read more

Great service provided. Was right on time and explained everything to me. I would highly recommend!

Hasem was amazing. In snowy weather he persevered for almost 2 hours working on getting my tire off and spare tire on. Would recommend.

I needed a battery replaced and they were a great help! They responded quickly and were able to come out within a few hours (I was not in a rush and made that clear when setting up the appointment). They did a great job and provided a longer warranty then other places have for the battery. I would definitely use them again! read more

AMAZING COMPANY AND WORKERS. I got a flat tire on my way back home from a night shift at the hospital. I managed to drive the short distance home, but was panicking at 1 am to fix my flat tire. Basem answered my prayers, and responded to my quote request within 5 minutes. He offered the best price, and offered to come within 30 minutes to change my flat to my spare donut. Since I was already parked at home, I asked if I could buy a new tire from his company and have a technician change my flat tire in the morning. Basem answered my emails within minutes, and even explained how to find out the type/size of tire I needed for my car, so he could find one for me. In the morning, Basem personally came to change my tire himself. He put on my spare donut (until he could retrieve a normal tire for me to buy) so I could drive to work. He then returned in the evening to change the spare donut to an actual replacement tire. I didn't even need to go to the dealership or costco for a tire. Basem was beyond kind. He was respectful of my time and took time out of his busy day to help me when I needed it most. Thank you so so much!!! You were so nice and helpful! I am so grateful for the amazing prices, service, and kindness with which this company treats its customers. Highly, highly recommend this company!!! I will keep their business card for any future concerns. read more

This company was tremendous. My daughter had a flat tire on I-66 at 7:00 am in the morning and after four hours of getting the run around with State Farm Roadside Assistance, we called this company. They were there in 15 minutes and had her on her way in 30 minutes. They were very nice and polite and were apologetic for what she had gone through although it was no fault of theirs. I highly recommend them if you have a need for roadside assistance. read more

I called Uber Roadside help while I was traveling and my partner was having unexpected issues with our car and needed to make a trip to visit an ill relative. We have AAA+ but I was hoping to find someone that could do more than tow her to the nearest service station. I got so much more than I bargained for and am so glad I made the call! Basem from Uber Roadside help fit us in during an incredibly busy holiday weekend; came to our house; diagnosed and fixed the issue within minutes and changed an incredibly reasonable price. He waifed while she rode the car around briefly to make sure all was in order. When the sensor light came back on, she was able to reach him immediately, he assured her that it would likely go off in few minutes and that the structural issue had been fixed but - if she was feeling anxious - offered to drive out to where she was just so she had the confidence that the car was safe. As he had suggested, the light went off in a few minutes and the issue was indeed fixed. When I referred a friend to this team, not only did they also get top notch service, but they came outside to find Basem fixing an issue he had found (for free). I have lived in DC for well over a decade now and have finally found a mechanic, locksmith and road side assistance service that I can trust,. The team is polite, communicate and prompt. There's no run around, no hassles, just top notch service at incredibly reasonable prices (I hate it say this but they should charge more). These folks are incredibly competent, offer an incredibly set of convenient services (at your home or at their shop), at an incredibly reasonable price and zero stress. I've subsequently referred them to a number of friends and everyone had had an excellent experiences. read more

I woke up to a flat tire. I messaged UberRoadSideHelp on yelp and others. They responded within a couple minutes and were at my house fixing the flat within 20 minutes. From flat tire to tire plug completion was less than an hour. Price was comparable and little less than the competition. Outstanding service! read more

Highly recommend Basem. In my moment of need, Basem came through to fix my flat tire. He is punctual, professional, and truly cares and strives to alleviate a stressful situation. I cannot adequately express my gratitude for your service. read more

Basim and his team were so helpful when my car died and I needed a jump. I will be using him and recommending his services going forward. Thank you! read more

Basem is a very reliable worker. Honest and very passionate about cars. Gave me great advice about taking care of our 2006 Chrysler PT Cruiser. Will definitely use again when the time comes! read more

Great service. Timely arrival. Fair prices and Great service recommend this company above the rest of roadside assistance companies

You guys are great!! I will tell all my friends about you. My son was broke down in DC and you guys helped him put on parts and get back on the road. Thank you guys so much read more

These guys were quick, on time, polite and a little bit less expensive than the other outfits I called. I needed a jump start and Uber Roadside got me underway. Thanks Uber Roadside Help! read more

I read previous reviews attesting to the responsiveness of this company, and they didn't disappoint when I contacted them today about a flat tire. Basem, the owner, responded within 10 minutes and was out front fixing my tire a little over an hour later. He apparently has a sizable team of people scattered throughout the DMV each day helping folks with unexpected car trouble. On days when client demand is higher -- or sometimes just because -- Basem himself jumps in his truck and pitches in. A seemingly nice guy who takes pride in his craft. The cost was very reasonable too. I'll be calling Basem the next time I have a flat, or need a new tire installed. read more

Basem was great! My battery in my truck had gone bad and the corrosion had chewed through the terminal. I had a replacement battery but couldn't fix the terminal on my own. Basem diagnosed the problem over the phone, showed up in an hour and fixed the terminal in under an hour to get my truck moving again. He offered a discount for future problems and referred me to a mechanic when I mentioned I was planning to get some service done soon. Would highly recommend. read more

After arriving after a long delayed flight, I arrived at my car to find that it would not start(dead battery). I have membership with the big roadside assistance company and called them. Since the car was in a parking garage, I advised them that there was a 6 foot clearance for a service truck but that if they just brought a jumper box, there would be no problem. They advised help would arrive within one hour(by 2:41 AM). A half hour later,they called back and said no small service trucks were available and none of the services had a jump Box. They also said there would be someone with a smaller truck available at 6:45AM...another four hours. I turned to Yelp, and contacted Uber Roadside Help via text. Within two minutes, they called. They gave me a price quote and said they would arrive in 20 minutes. I advised of the parking garage clearance. Not a problem, they said they would bring a car and jumper box. Well, it wasn't 20 minutes...it was 15. The gentleman was so courteous and friendly and had me on my way in less than 10 minutes. I thought the price was very fair too, especially considering it was the middle of the night. Without a doubt, I would call them again if I ever have a problem. I'd give them 100 stars if I could read more