They don't have 'everything', but they've crammed quite a lot into Barnum Hardware. My wife and I…read morego there to get better paint, good advice and supplies. Recommended, especially if you're not looking for a big box hardware.

I was looking for a new dead bolt strike plate for my front door that wouldn't lock or stay…read moreclosed. I removed the old plate and brought it with me to Barnum Hardware. A man behind came out from behind the counter to help me. He said my plate was very old and obsolete. He came up with the idea to cit off a center bar on the plate and maybe, just maybe it would latch again with it removed. While I waited for him to return another man was assisting my friend and he was just as helpful to her. We thanked him, paid for our purchases and left. Once home, I put the strike plate back on the door jam and closed the door. It worked! I can close and lock my door again. I'm giving Barnum Hardware and that men that work there a 5 star review. I will never go anywhere else for my hardware needs and my friend agrees.

Always great to go to shop at a place which is not necessarily a big box store. They have just…read moreabout anything you may need and the staff to assist you in a more personal way. It's imputó not lose places like these. By local.

Everything went well. For a small hardware store they always have whatever I need. It's old school,…read morewhich, sadly, means they truly want to help you, are personable, and do help you figure out what will help you with your project.

I ordered antique brass finished coat hooks from Historic House Parts. The head twisted off the…read more1-inch matching screws - even with pilot holes and hand tightening. The Hemlock salesman first said, unfriendly-like, that he didn't have the matching screw. I said I didn't require the exact match - only something that would not be a sharp contrast. He unhelpfully showed me a shiny silver finished screws. Then, I replied I was thinking black, because of the antiqued finish. He rudely showed 1/2' black screw. I already miss the helpful Posters Hardware in Fairfield. I ended up at Home Depo,t where they were surprisingly helpful and had what I needed at 1/10 of the price. I will never go back to Hemlock Hardware - their just plain rude.

Hemlock is a great locally-owned and locally-operated hardware store that has never left me…read moredisappointed when I've needed something. They are so much nicer to deal with than the big-box stores.

So far everythimg has gone smooth i did not think i would get approved and jeff took care of me i…read morebelieve hes the owner not sure any way he kept it real did same day delivery and the drive has been in touch sent me pictures of my mower tye paper work and everything on the way he was kind and informative so so far great company and great people cant wait for my mower to get here 30 mins lol

I would strongly advise avoiding this company…read more I brought my lawn mower in for service , but not only was the original problem left unresolved, they also attempted to charge me twice. To make matters worse, the replacement belt they installed shredded immediately after receiving it back from them. When I called simply to check on the status of a replacement part, I was met with extremely unprofessional behavior. The person I spoke with, who state he was the owner, swore at me during the conversation. No customer should be insulted or verbally abused for asking a reasonable question, as I had been waiting 3 weeks for the part to arrive. The entire experience was frustrating and unacceptable. I would gladly pay more to do business elsewhere if it meant receiving competent service and being treated with basic respect There are plenty of companies that value their customers and stand behind their work; unfortuanely, this is not one of them.

Excellent personal & customer service at local Westport Hardware Store. Very refreshing to be…read moregreeted when you walk in always asking "How can they help?" Rich, Elda, Gabby and George are so knowledgeable of every item stocked on their shelves. Will always return and shop and this local establishment as its hard to find a good one.

Dishonest and incompetent. I went there to replace the broken glass for my fireplace door, it was…read moresupposed to take 2 to 3 weeks it took 12 and then they put the wrong glass in- so it broke on the 2nd fire. I told Richie the fireplace had a fan and was for heating and the doors were supposed to close. They used tempered glass not ceramic-only found this out when I went to a different place to have it replaced again. Richie lied and said I told him otherwise and said he remembered---total scum bag in my book. PS- they also screwed when they put the glass in by covering the hole for the hardware- but after 3 months of waiting, I was just going to deal with that--until it shattered (NOTE: Richie was the one who told me to take out the hardware)...

Attentive service by friendly, knowledgeable staff. Ample stock covering many categories.read more

These guys always seem to have just what I need - and they are really great about explaining how to…read moreuse their products. DOn't let the small size fool you - I suspect they have a Mary Poppins' bag of materials downstairs based on some things I've requested but didn't see on display. Voila!

They are not too far from the Home Depot in East Haven. The general belief is that those larger…read morestore have better prices. Maybe they do. Maybe they don't. What Goodys has are actual people working there to help you get what you need and answer questions. And check you out - I hate self checkout. They will even help take things to your car. I swear I saw this. Rarer than Bigfoot these days. You get service. And you keep your money in the local community!!!

Goody's is a great resource for homeowners, DIYers and others…read more A locally owned, old-time style hardware store, Goody's has all you would expect plus they have a large selection of paints and painting accessories. In addition, it's a great spot for Weber grills. Over the years, I've bought three from them.

The staff is universally rude, ill-mannered, incompetent, and all employees act like and appear to…read morehave spent their lives in a hermetically-sealed environment devoid of joy. They communicate mainly in grunts, exasperated hand gestures, annoyed sighs, grimaces to signal their profound disgust that you're in their store, and cheery banter like 'I have no idea what you're talking about'. In terms of value, you can buy one handful of brass nuts and bolts for $50. I strongly recommend seeking out alternative nut suppliers.

I ordered a small quantity (10) of specialty socket head cap screws for an old Chevrolet. The…read moreparts arrived in a timely manner and were EXACTLY what I was looking for. GREAT JOB!!!! I would definitely recommend this company to others and will go to them again if I need specialty screws & nuts.