I walked out of the store just 10 minutes ago, and I've spent every one of those minutes regretting my purchase. These glasses are completely useless for me. I have a high prescription, so I paid over $100 extra to upgrade to 1.74 high-index lenses -- even after using my insurance, the total was still over $200. Yet the lenses are ridiculously thick and heavy, nothing like what I expected for 1.74. It is even thicker than my old one without any upgrade. I feel like I've been sold an "upgrade" that made no real difference. The doctor and staff were nice, but that doesn't change the fact that this product is garbage for the price I paid. I should take my money somewhere else -- this place will leave you with regret, not better vision. read more

Town Center Optometry - Optometrists Near Me - Montebello, California

It's been a roller coaster seeking a good Optometrist . I'm so happy and grateful to have found Dr. Masuda. He is thorough, honest, appears to really care for his clients. That is such a big important piece that is needed! He's very professional explains what he sees and shows you through his computer. They have updated technology that can test your eyes, a big selection of frames from high-end brands to simple brands. the list goes on. I highly recommend his Office . A big read more

Very nice staff. You can tell the optometrists there really love their job. By the way they explain everything to you. read more

Very friendly staff members and they took the time to explain my eye scans, which was pretty cool! The space is a bit small, but they have a decent amount of glasses to choose from. Id definitely come back for another exam! read more

Great optometrist, and the best optician ever, who fits your glasses like no one else.

Today's appointment for Tia and he went into great detail about her options and was patient with her and Leonard translated for her. Best team ever! Thank you Rosie for squeezing us in and I'm glad we were seen. We will be back and Dr. Masuda is a rock star with his floral/Hawaiian shirts! My son always wants to see his shirts! read more

Town Center Optometry - Dr. Masuda is a rockstar!!!! - Optometrists Near Me - Montebello, California

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Dr. Masuda and staff are very professional and friendly! Great service. Best eye exams and nice frame options. read more

I've been visiting this optometry yearly for about three years now. Dr. Masuda and his team are unmatched in quality, care and service. At my very first visit Dr. Masuda taught me so much about my about visual health, information I was never given at other optometrists and that's a huge part of the reason I return. He is also extremely patient, answers questions in layman's terms and holds great conversation. Again, his team is amazing--they are extremely friendly, efficient and patient. Overall, great optometrist to visit! Ps I live about 40 mins away from their office, but make drive because I know I'll be taken care of. read more

NO stars! Zero! I was super disappointed how they treated my sister and mother. They showed such a careless behavior. Telling my sister she might have Glaucoma and showing no compassion, and then saying she might not, we need to refer you to the specialist...super confusing. Why would you lay this highly sensitive topic and then say we are not sure? Also they don't keep their word. Masuda promised to write a letter to my sisters Pediatrician so they can refer her to a specialist and when we went to her Doctor she had no idea and said the Optometrist did not write or let her know of my sisters situation. Will not be returning, my family did not feel taken care of, we felt tossed to the side, for other people to deal with our problem. read more

Dr. Harold S. Masuda, thorough, patient, informative, very kind too. Loved the information he provided. Staff nice too! read more

Town Center Optometry - Optometrists Near Me - Montebello, California

My family and I have been customers of Town Center Optometry for over 10 years. Dr. Masuda and his staff are always very friendly and professional. I have come here with my wobbly reading glasses and they tightened them up for free! Aside from their wide eyeglass selection, we are offered to look through designer websites to get exactly what we're looking for. In my daughter's case, she had to have the Rayban Clubmasters in black. For me, I replaced my beautiful Swarovski glasses with some ultra hip Gucci's. We're always getting compliments on our glasses. I always tell my friends and strangers alike to come to Montebello for the best variety. If you want it, they'll make it happen! read more

Dr Masuda and staff are very professional on their practice They treat you with respect,equally with tons of patience, above 5 stars, not like other places where the only concern its Money. read more

I have been visiting many Optometrists during my lifetime, I can say the service and professionalism displayed by Dr. Masuba is unparalleled. Great staff is the cherry on top. read more

I was very pleased with the service I received yesterdayDr explained everything to me like no other optometrist ever has. He is both knowledgeable and professional. Excellent service read more

I have been coming to Town Center Optometry for 17 years and will continue to do so because they have been very professional and helpful.

ZERO IN CUSTOMER SERVICE! I would just like to say that Lenard is the rudest person ever. I called he told me they closed in an hour. I showed up, he greets me at the door and says it's "appointment only". I told him I just called and you said you closed in an hour. He told me "well you asked me a question and I answered it" and walked away and closed the door. I called back to talk to a manager, Lenard answered I asked him why he was being rude and he hung up on me. Not only did he make me feel stupid but he had the audacity to call me back to let me know that I could go back. When I denied his request his exact words were "now I'm going to be rude" so I hung up on him. Please do not go to this establishment. read more

I just walked in and in 20 minutes started my eye exam and was out in another 20 minutes. I had tried other places and they gave me appointments 2 weeks later. You are not going to find a better eye doc than Dr Masuda. The staff is right on too! I picked my glasses in 4 days - what a difference. Anyway i was very impressed - so i highly recommend Town Center Optometry. THANK YOU. read more

Dr.Masuda the best optometrist in montebello! I've taken both of my kids and he's very patient, the staff is awesome too, he explained everything he was doing during the exam, I'm very picky when it comes to Doctors, I'm so glad I did my research and picked him for my kids read more

Dr. Masuda is EXCELLENT! He uses state of the art equipment, which I for one can appreciate, and he is very thorough in his approach to providing eye care. I would recommend him to friends and family. read more

Dr. Masuda is honest, treats you like family, never makes you feel like a 'patient,' and oh my goodness he is good with little ones! He's been (our) my sons Doctor since age 6, he's now turning 17 this month, and still talks about how much he's seen him grow. It's sincere not fake. Ladies, definitely no pervert vibes. Trust me I know it crosses our mind. Highly recommend Town Center O. read more

I have been going to Dr. Masuda for the past 2 1/2 years and I am the happiest I have ever been. I have always been told that I had dry-eye but in reality it was that i needed glasses and now my husband is going to Town Center Optometry. Both the Dr. and the Staff are super awesome and so friendly, they all have the best sense of humor and I always come out of the office laughing. Thank you Dr. Masuda for all the testing you do to pin point the problem and let me see clearly again, you are the best ever. read more

I randomly chose this place from a list of optometrists and I'm glad I did. Dr. Masuda is very knowledgeable and he cares for his patients and even goes beyond his scope of work to make sure his patents are satisfied. He showed me a picture of the back of my eye and explained the purpose of all the tests he performed on my eye. He prescribed me an RGP lens which gave me my vision back and for that I am very grateful. I would recommend this place to people that have vision problems. read more

If your DRY EYES and looking for a contact fitting, don't bother with this place. I've had dry eyes for a while now but worn contacts until I ran out about 8 months ago. I decided to give my eyes a break and wear my glasses. When I decided to go back to contacts I called here and was advised that they do dry eye/hard to fit contact fittings. When I arrived I was tested and asked questions about health/family health n told I have "severe dry eyes" I asked soooo what can I do or what are u recommending? He told me to drink more water and google searched (I'm not kidding) dry eye gels and told me to go to a target. After a good month of going back n forth with my insurance and given a second eye exam coverage to go elsewhere. I felt the need to forewarn those with dry eyes to not come here if ur looking for alternatives to glasses. read more

Quaint little optometry, but well-equipped. I used to work in optometry and was grateful that I was given what I actually wanted/ needed. Ive been to various optometries and was always "pushed" to get add ons that I know are not necessary. That alone gives Dr. Masuda and her staff 5 stars. Dr. Masuda was very kind and took his time to make sure I got the right prescription. I have astigmatism and was super grateful for the care that I got for both my contacts and glasses. Will definitely be continuing my care here. read more

Dr. Masuda and his in-house lab guy Leonard are top notch. Dr. Masuda does a thorough exam that includes retinal imaging and a complete evaluation of the retinal images. Leonard will take the time to perfectly align your frames even if they are totally out of whack. Basically a good old-fashioned office with great service. read more

I am from out of the town, I was in need of an emergency contact lens and I called 10 different optometrist and no one cared nor did they give me any pity! Then finally! I called here and the receptionist was so sweet and nice!!! omg, I told her my problem and she listened.. took down my number and had the doctor called me back to see what he could do. When he called me back, i was so relief because he was willing to help me and give me a trial pair for FREE!!!! This doctor is just the nicest, sweetest and most caring person ever!! He really really really cares about people!! basically everyone!! im not even his patient and he was willing to help me!! I can't thank him enough except to write him and his staff a 5 star review! they are really amazing!! definitely recommend all you yelpers who are looking for an optometrist to come see this Dr and his staff!!! read more

I have been a patient of Dr Masuda since the early 90's. I appreciate his honest assessment of my visual concerns and accommodating my vanity. My Mom comes here now too; he is patient and spends time answering her questions and explaining her options. We look forward to spending time there and enjoy his stories and sense of humor. read more

The wait time was pretty average but it's honestly because there is one or two doctors. After that Its super fast. I felt very comfortable and they help you so much when discussing your payment options and choosing your lenses. read more

I was diagnosed with keratoconus on my left eye 10 years ago.I was never explained my condition and was given glasses to correct my right eye only. After being disappointed with 2 different Doctors I stopped checking my eyes. This past year I realized my vision was getting worse when I decided to come on Yelp and find a doctor. God answered my prayers when I found Dr. Masuda not only did he Educate me with my condition but he was able to give me 20/20 vision with contacts. I'm so thankful to have found him his very patient answers all my questions. The staff is very friendly and the office has flexible hrs and is open on Saturdays which is a plus. Thank you Dr. For changing my life. read more

I have been seeing Dr. Masuda for over 25 years as a patient and I have to say his service is top notch with quality care whether you have annual visits or have a serious eye issue. I have had 2 eye issues in the past, (one of which was yesterday) that I deemed emergencies and he successfully treated both. My eyes are my life and it's nothing to mess with as I have had some awful incidents. He made time to see me immediately and put my mind at ease and prescribed the proper meds which successfully worked. He is a straight up kinda guy and through his comprehensive eye exams and equipment he can detect issues and as a retired law enforcement officer who respects honesty, integrity, and professionalism I will highly recommend Dr. Masuda for his expertise, as well as his long time assistant Leonard who handles everything from A to Z, ordering custom eyewear, including triming lenses in the backroom. They are both always busy, but they make time to address your issues and treat patients well and that's why he has so many longtime patients. I moved from MTB in 1990 and still travel from OC but well worth it. 5 STARS!!!!!! Many thanks. Feb. 25, 2022. read more

Dr.masuda was extremely incredibly and gentle with my eyes since having diagnosed with Keratoconus on both my eyes I'm been almost blind . Now wearing my contacts I see the world completely differently than before . Vision a lot more sharp . No more squinting for me.... lol. I'm so grateful to have found this doctor who's been sooo patient with me and helpful with my condition...... read more

I just came back from Dr. Masuda's office it turns out my 5 year old son needs glasses. I called another doctors office and would have to wait a week to get an appointment. I called Town Center Optometry and they took me that afternoon. Dr. Masuda and staff were pleasant, educational and timely. I found them on yelp and I'm glad I did. Very great with kids. I highly recommend. read more

This place was chill.....gave me same day appointment today on a Saturday.....the girl in the office was a sweetheart....and Dr.Matsuda actually explained my eyeball to me....overall dope spot. read more

This is the best caring eye center. They will truly take care of your needs. The desk receptionist is nice and helpful. Leonard the optical technician is as good as it gets. He knows what he is talking about. Dr. Masuda, well known doctor for over 15 years of experience. Professionalism. Down to earth person. He is not there to price gouge you. He is there to help you. Gives you options. If you want the best care, go see them. read more

Dr. Masuda has been my Optometrist since 1994, for those of you counting that's 23 years. For 20 of those years, I drove from Chino to Montebello, which isn't exactly around the corner. However, when you find a good doctor the miles don't matter. Dr. Masuda is thorough, honest and genuinely cares about his patients. I highly recommend Dr. Masuda for those of you seeking an Optometrist. read more

I'd like to say that it's been a long while since I've bothered to write a review, but in this case it is definitely warranted. I was a first time patient and saw Dr. Masuda for a regular examination for eyeglasses. During the exam, Dr. Masuda discovered a retinal tear in one of my eyes and patiently explained what it meant for me and how it could get treated by a specialist. I would also need to get a referral from my provider to see the specialist, I mentioned that i actually had a morning appt with my primary care doctor and he said he would get the paperwork to her for my appointment. Later that evening he wasn't able to get a hold of the office so he could fax over the paperwork so he emailed me the necessary documents and even called me at 10:30 pm and left a message apologizing for the late call. How many doctors would bother to make such an effort late in the evening after a hard days work. I work in the healthcare field and i know the importance of patient satisfaction so i want to acknowledge Dr. Masuda's efforts and highly recommend Town Center Optometry. As a side note, his assistant was very kind and even put in a rush request for my eyeglasses so that i could have them at my follow-up appointment. read more

This is the only time I can think of that I have given a 5 stars. Dr. Masuda made me feel so comfortable and was very informational. This will be for now on my new optometrist. I very highly recommend him!! read more

I was Diagnosed with Coratoconus since 13 years ago, they had told me that little by little I was going to lose my sight saying there was no solution or treatment for my problem. Untill I was recommended with Dr.Masuda. This Doctor did what no other eye Doctor was able to do, Dr. Masuda did a miracle with me. He gave me the oportunity to see again. Thanks to him Now I can live a normal life. His experience with contact lenses is unique. He not only took care of me as a customer, he also cared for me a a human being, as a mother of 4 wonderfull children. Dr. Masuda took the time to find the exact contact lenses for my eyes. I truly recomend Dr. Masuda, you will be amazed of what he can do for your eyes. Thanks, Dr. Masuda read more

Dr. Masuda is such a radical dude! Service was fast, everyone was so kind and helpful. 10/10!!!

Doctor Masuda is absolutely one of the best optometrist in Southern California. He will diagnose your eye issues with a full extensive examination and an explanation that could be easily understood. If you need contacts or glasses he is the man to see. I have seen many return patients outside of Los Angeles County travel many miles for their appointment. I was diagnosed with keratoconus and he has been my doctor for over 20 years. If anyone has anything negative to say about this doctor, they are a serious liar or do not want to follow his professional advise.... read more