We have been very pleased with our first four months at The Lexington at Valley Ranch. We moved…read morehere from out-of-state and had to do much of the final preparations via phone and email, and everything was taken care of easily and properly. The front office folks are very friendly and responsive to helping with receiving packages for us or responding to maintenance requests. The only issue we had so far was a dishwasher motor issue that was beyond their control, and they fixed it the same day we put the request in. The construction of the units is great, and noise from neighbors above, below, and around us has not been an issue as it can be with some newer units made of thin walls. The surrounding area is great and has all the amenities you could want without the feeling that you are in the middle of everything. The surrounding residential area is very safe and quiet. Overall, we are very happy with our decision to move here. We definitely feel that we get our money's worth.

No security. They collect money for paid parking and valet for trash. No tow signs up…read more Several times a month your trash is missed. The trash dumpster stays broken. People park in your paid spot and no one enforce the rule to make them move out of your spot. I've called the police they said these apartments are not on the list and no parking signs are up anywhere. I put all of this in writing to the office staff and nothing has been done. Mostly Middle East residence and there is dozens of people in the same apartments. They make the garage into a sleeping area. They park in handicap so the handicap has no where to park. They have one maintenance person that is EXCELLENT. His name is Eric. I've been here 3 years and they gone down. It's unbelievable that these apartments are so unkept in this area with the rent they charge. Don't look at the name Lexington. Very deceiving. Please come and see and asked the above questions before you rent here

I want to say up front that the situation we ran into was honestly a pretty rare set of…read morecircumstances. I'm not suggesting this happens to everyone. I'm sharing it simply because if something unusual like this does happen, it helps to stay very on top of communication. I followed up to get answers, but my biggest concern is that someone older or someone without the time to constantly check in might have a much harder time navigating a situation like this. We lived at Limestone Ranch for about a year and a half, and overall our experience was mixed. The apartments look very nice when you move in. The renovations make them feel modern, which is one of the reasons we chose it. At the same time, the buildings are older underneath those renovations, and that led to some strange maintenance issues. For example, our kitchen sink repeatedly came apart. Our dishwasher also came out of its socket repeatedly. Maintenance was always kind and tried to fix it, but the problems kept returning. One thing that surprised us was the electricity cost. Our one bedroom rent was close to $1,700 a month, yet our electric bill sometimes exceeded $400. Even after we moved out and the apartment sat vacant for two months (which we still paid for according to the lease), the electric bill was still over $200. I'm not sure if this was the provider or the building itself, but being on the third floor likely didn't help. The amenities were decent but sometimes inconsistent. The pool is nice, but there were times we went to swim and I ended up skimming debris out myself. It was also closed for about a month last May because an inspection hadn't been completed in time. The grills by the pool rarely worked. The gym is extremely small, and if two people used the treadmills at the same time it often tripped the breaker and shut both machines off mid-workout. We also dealt with a lot of palmetto bugs in the outdoor hallways and stairwells during humid weather. I understand this can happen in Texas, but it was shocking at first since we weren't originally from the area. Some nights the stairwells were full of them, and a few did make it inside our apartment. We also had a wasp nest on our patio that made the space unusable for quite a while. After waiting weeks for maintenance, we eventually sprayed it ourselves. Packages also became an issue over time. The Luxer One locker system worked well at first, but later we often received delivery notifications only to find the packages missing. At one point the staff had to reorganize everything themselves, which was appreciated, but it happened months after some packages had already gone missing. One of the best parts of Limestone Ranch is the location. It's very close to Costco, other shopping, and the highway, and there's a canal with a walking path nearby that we enjoyed. Where things became difficult was when we had to break our lease due to relocating for work. To be fair, Limestone Ranch does offer lease break options. We spoke with Evan, the assistant manager, and chose the 60-day notice option. We confirmed everything again before submitting notice and were told February would be prorated to around $400 since the lease would end partway through the month. When February arrived, though, we were charged the full $1,700. To keep the account in good standing we had to come up with an additional $400 while the issue was being sorted out. We were then told we also owed another $1,000 because the lease break fee had not originally been charged correctly months earlier. From there, it turned into nearly a month of trying to get answers. The only time anyone reached out was to collect additional charges. Evan told me he would contact corporate and call me back, but I never heard from him again after we paid the additional fees. Both Evan and Mahogany also directed me to contact corporate myself, but when I did they seemed confused and had very little information about our situation. During this time it was also extremely difficult to reach Ebony, the property manager. Calls often went unanswered and I was not put through when I asked to speak with her. After weeks in the dark about our charges, refund, and even our security deposit, I was honestly considering contacting an attorney just to get basic clarification. Even the refund required follow-up from us. I noticed in the documentation it was listed as a check, and I had to ask whether they had the correct forwarding address because it had never been confirmed. I do want to be clear that this review is not meant to reflect negatively on Ebony. Once she became aware of what was happening, she stepped in and worked to correct the billing issue and make sure our refund was issued. She was extremely apologetic and clearly cared about making things right, which I appreciated.

It's that time again--renewal time! And we just wanted to let you know that there's truly nowhere…read moreelse we'd rather be right now, Until we find our house, we are absolutely thrilled to be staying here with a team that genuinely treats us like family and makes sure we are taken care of without a doubt. We wanted to give a special shout-out to a few people who make living here so wonderful, Ebony and Lyle have been absolutely amazing. Evan and Byrd are always friendly and helpful. Kecia and Eric are the newest additions and they've fit right in, The entire team here makes this feel like home. We genuinely love it here, and we are sure anyone else who lives here, or is considering it, will too!

Best apartments hands down. I'm not always here but when I am I get to see just how quick they…read morerespond to things. My husband put a maintenance request in the night before and they were here the next morning with ladders and a 2 man crew ready to attend to his needs. Jerry called in the AM to let him know he was headed over to fix everything. Also keep in mind, that my husband put the maintenance request as medium, not high or emergency and they still made it a priority. This says a lot about this place. I've been dealing with maintenance issues in almost every apartment I've had the past years, it would take many days to get a response. And over a week for anything to get done. Didn't matter how nice, luxury or 5 star that's as also a deal breaker for me. I'm really impressed. I am very quick to write a negative review or consumer complaint about theses sorts of things so I I had to make sure I took the time to commend this place for their thorough accountability. I've seen the maintenance guys Jerry and Dave around several times, when I am here I probably see them more than anybody. And they are always polite and engaging they always take the time to speak to us and my little one.

I was disappointed with my stay -- the apartment was clean and had a big closet, but it was very…read morenoisy (close to the roads and you can hear the neighbors), and there was no convertible bed in the main room. Plus, you are far away from Las Colinas Center without a car. Maintenance was poorly managed too: they closed the pool during the hottest weekend in March to fix a light, leaving it empty and dirty for three days. The general atmosphere was nice with weekly events, but overall, the experience didn't meet my expectations.

I love living here, BUT I am writing this review because I don't know what else to do about the…read moreNIGHTMARE that is our mailroom. Amazon and other third party delivery companies just throw residents' packages onto the counter in the unmonitored mailroom, and it's free game for anyone to steal. Management does nothing about it. "Talking to" these delivery drivers is not a solution. I've personally talked to employees in the leasing office and provided them with numberous practical solutions but they are too lazy to implement them. I would absolutely love for a manager or someone who can actually do something about this reach out to me at robersonhaley14@gmail.com as I have multiple solutions I can provide.

Absolute Horror Show, Read Carefully Before Signing I've…read morebeen living in the apartment shown in the picture for six months now, and I truly wish someone had warned me before I signed the lease. From the outside, it might look like a clean, modern place, but living here has been an absolute nightmare. If you care about your health, sleep, or sanity, read this before making the same mistake I did. 1. Noise: A Living Hell of Wind, Garbage, and Zero Insulation The noise in this apartment is beyond anything I've experienced before. I'm not just talking about the usual traffic or city sounds, this is on another level. Let's start with the wind. The windows are so poorly sealed and designed that even a gentle breeze turns into a shrieking howl. I'm not exaggerating, it sounds like a scream. The air funnels through the frames and echoes around the room like something out of a horror movie. It's relentless. We've had to wear earplugs just to survive, and even then, it's barely manageable. I've been sleep-deprived for days. Some nights I lie awake just listening to it; angry, exhausted, unable to rest. And when it's not the wind keeping you up, it's the garbage trucks. They drag and slam metal bins right outside the building. It echoes like thunder and jolts you awake, as if the wind hadn't already done that. To make matters worse, the soundproofing is non-existent. I'm not talking about shouting or loud music, I mean that if two people are talking in a normal voice outside, I can hear every single word clearly from inside the apartment on the fourth floor. That's how bad the insulation is. 2. Safety Systems and Functionality: Constant Chaos Random fire alarms are apparently just part of life here. The garage door is frequently broken and sometimes left wide open. It stays that way for days without warning or repair. It makes the building feel unsafe and unmanaged. 3. Window Quality: Unsafe, Unsealed, and Unlivable They don't block out noise, they don't block out air, and they definitely don't block out dust. If you don't clean every other day, a fine layer of grime settles on every surface in the apartment. But what's even worse, they're dangerously unstable. You have to open and close them like you're handling delicate glass. Apply a little too much pressure and they feel like they might collapse inward. They creak, they wobble, and they give you zero confidence that they'll hold up over time. Every time I touch them, I feel like I'm gambling. 4. Appliances: Broken, Cheap, and Forgotten The appliances here feel like the leftovers from a budget hotel. The dishwasher broke and started leaking all over the kitchen. We submitted a maintenance request two days ago, and still no response. The dryer doesn't dry clothes. We have to run it twice and then still hang our clothes around the apartment for them to finish. The fridge is basic and inefficient, barely gets the job done. They market this place as a "modern apartment" with "updated appliances," but what you actually get is a pile of cut corners and constant inconvenience. 5. Management: Robotic, Dismissive, and Absent And here's the worst part: management doesn't care. You feel it in every interaction. There's no urgency, no follow-up, no concern for residents. It's all surface-level "professionalism", canned replies, copy-paste responses to negative reviews like "We're sorry to hear that, please give us a call." But no one ever calls you back. No one fixes the problems. They just move on and keep collecting rent. It's no surprise most of the positive reviews come from people who just toured the building and negative ones from residents.

The views of the lake are stunning, and the whole community feels like a hidden gem tucked away in…read morethe heart of the city. The walking trails, waterfront dining, and frequent live music events make it feel like a resort. The community yoga sessions hosted by Chris is awesome. It's such a peaceful and refreshing break to your day and is well-organized, welcoming to all levels, and held in the most scenic setting imaginable. It really adds to the wellness-focused lifestyle here. Tuesdays at 6 PM and Saturdays at 10 AM, held outdoors on the lawn at the Rogers O'Brien Amphitheater. In addition to leading these classes, Chris offers retreats and special "Yoga with a Sip" events combining yoga and wine for a fun, all‑levels experience.

An upscale looking area with a class of its own. It studded with couple offices, residential area…read moreapartments, park, interesting architecture, beautiful restaurants and cafes overlooking a lake, and more. Less than 10 min from the airport, its worth a visit for any of the above reasons. It has so many picturesque parts and you can get some stunning sunset ones if you can choose with a little attention. Promoted mainly as apartment complex, it can be a great place to live. The huge metal leaf with all the tiny detail, the tempus fugit bell tower, and other contemporary arts really make a statement. So also do the lit streets around the complex square. One of the coffee shops I visited almost everyday on my short trip was the Ascension coffee. I didn't even try another to compare, they had such unique holiday flavors going on I just kept coming back for more. Note : there are plenty of food options of all kinds. Overall, it was worth the drop-in and I hope I get to explore more in my future visits.

I'm Proud To Call Rockbrook Creek My Home. From The Office…read moreLadies To The Maintenance Men, They Are An Outstanding Team I've Had NO issues Here with The Staff, Nor With The Living. Mickey Is On Top Of EVERYTHING! I'm ALWAYS Greeted Like Family When I Step Foot In The Office. If I've Ever Had A Question Mickey & Shawna Have The Answer, If My Call Is Missed They Make You A Priority To Call You Back. They Are Quick With The Emails As Well haha This Management is Amazing, If You Are Looking For A Place To Call Home , ROCKBROOK CREEK IS IT Ive Been Here For Almost 5 Years I Believe & Attentiveness Is Their Most Strongest Trait HERE From The Office To The Maintenance Men. I Appreciate This Management & Will ALWAYS Have The Utmost Respect For Them. I Feel Safe , I Feel Comfortable & I feel Welcomed Here I Appreciate The Rockbrook Creek Family Thank You Guys -Rocha & Rico

Lived here 3 years simply because I was too lazy to move not cause I liked it. It wasn't awful but…read moreit sure wasn't great. The office staff was nice (especially Mickey. Valarie was nice as well) however getting ahold of the office was the hard part. In the 3 years I lived there the gates worked for maybe a year, I watched several people sleep at the pool. There just aren't any amenities considering what you pay. The maintenance guys don't seem to know what they're doing. I spent over a month with my bathroom ceiling leaking and Adonis would tell if he couldn't see it he can't fix it. My dishwasher didn't dry so I received one that had three different rust spots. My kitchen sink REAKED of a natural gas (I didn't put food down it) and they would tell me they didn't smell anything. My AC needed Freon several times. The stairs are questionable. The dog stations take MONTHS to get refilled so the complex is covered in dog poo. Not enough parking as a whole. When it snowed, no salt was put out. A lot of the recent people that had moved in over the last year were trashy - letting their dogs poop and pee on patios, Indoor furniture outside, extremely loud. Just felt it kind of went down Move out process was good and didn't try to nickel and dime me for everything. Overall, my first year was definitely better than the last two. It's not an awful place to live if you're looking for just a place to sleep without any major amenities. Is there nicer? For sure (but not in that direct area. Seemed to be the better of the complex on Rockbrook st). But is there worse? 1000%.

Amazing Community and Incredible Location!…read more I've lived at Amli Grapevine for six months now, and I can confidently say it's perfect! The concierge and maintenance teams are not only incredibly friendly but also truly excellent at what they do. Work orders are always addressed within 24 hours, and they're constantly fostering a sense of community through fun activities and events (last month: beeswax candle making, this summer: Aloha cocktail party). Plus, they're so sweet to my dog, which means a lot to me! The amenities here are top-notch. From the private dog park (where the dog owners are amazing!) to the luxurious outdoor pool and chic indoor clubhouse pool table with multiple large-screen TVs for special occasions, everything is thoughtfully designed. The square footage for the price is unbeatable--I've looked across the country and haven't found anything else that compares. The location is absolutely incredible. Just two blocks away is the charming, vintage Main Street with its boutique shops and restaurants, plus the luxurious Hotel Vin and its adjoining food court right by the train station which turns into the Santa Clause Express during the holidays. We are the Christmas Capital of Texas after all. Right now we also have a temporary ice rink - and the year-round Golf Station where you can practice your swing. Lots of business travel? You can leave your car at home. Or it's only a quick 10-minute train or car ride to DFW Airport, making travel super convenient. On the other side of the apartments opposite main street, we have a beautiful (looks brand new) soccer field, library, recreation center, and conference center. Shopping options? Upscale stores in nearby Southlake to the left and outlet stores just 10 minutes to the right. And thoughtful extras: safe, secure parking with cameras, a full-size gym, multiple office spaces, and even a stylish, fully-equipped conference room for meetings. This place truly has it all--an unbeatable community, top-tier amenities, and the perfect location. If you're considering moving, don't wait. Grab an apartment here while you can--you won't regret it!

I've lived at AMLI Grapevine for over 4 years. It's always been great for maintenance response…read moretimes, and overall, the place is kept clean. However, compared to when I first moved in, there has been a noticeable decline. Management isn't as good as it was previously. We used to have monthly resident events, and now we are lucky if they are once a quarter, and it's always the same food and drinks. The management made some key mistakes that greatly impacted the resident experience. They got rid of most of the pool lounge cushions before ordering new ones, ordered the wrong ones, and now it is the end of June, and we haven't had pool cushions all summer. Management also does things like schedule a bug-spraying on a holiday weekend in the summer around the pool, which means the pool was closed on a Saturday in June. This seems like something that could have been handled on a weekday. As someone on the first floor, I also find it inconvenient that I pay more rent than the apartments above me, yet when they hired window cleaners for the exterior, they did not clean the first-floor windows. My windows haven't been cleaned in 4 years, so I had to do it myself with Windex and two rolls of paper towel (who owns a squeegee and bucket in a one-bedroom apartment. I still couldn't reach the top of some of the windows either, since I also don't keep a ladder in my one-bedroom apartment. The TVs in the club room no longer have sound, and they pay for fewer channels than previously, so now none of the residents hang out in there anymore. They also have a fireplace in the club room, but you can no longer turn it on. It seems that, given the higher-than-average rent in the area, we are not getting much less than we used to, and I no longer think it is worth the extra cost. I used to really say how much I loved living here, but I'm underwhelmed now.

We are leaving townlake Coppell next month. Before leaving we would like to thank Mr. Austin and…read moreMs. Gina for their good and professional service. We enjoyed our pleasant stay here.

Replies left by Greystar are nothing but yack yack. They did nothing to fix the sprinkler problem…read moreand continue to water every day regardless of if it rains or not. The entire property is a big mud hole with erosion by unnecessary watering. And the residents are expected to pay the water bill for all the uncontrolled sprinklers. Combine that with the property managers selected enforcement of noise complaints and you get the worst of all worlds at this dump. And Denise from Greystar: your replies on here are very insincere so why even bother?

Great complex. I've had so many personal things happen over the past year and they have been way…read moremore than just accomodating to my needs. I'm surprised they haven't kicked me out by now hahaha... I've only submitted a couple of requests for maintenance and they've always done it the next day. I really enjoy how quiet it is and my next door neighbors I've had over the past couple of years are really awesome. The ones who even moved I still hang out with a lot. I've thrown a couple of pool parties with no complaints. I'll probably be here until I move out of Dallas period.

What a ridiculous review that guy left about installing his own blinds…read more I am currently apartment shopping and Yelp usually has the most realistic and valid complaints but then you get some of them that are just complete jokes like actually complaining about the dumbest things like installing his own blinds. Just buy a house or move in with your parents if that's the only thing you have to complain about. Anyway, I knew I recognized these apartments during my apartment shopping because my sister used to live here. I would not recommend these apartments to anyone. They just about anybody live here and most people that live here are disgusting. Pest issues, they'll randomly raise the rent, and it's just not a decent place to live in my opinion. They are far and greater places to live in North Dallas

Stoneledge is a nice, gated apartment complex. We've been staying with a friend for about a week…read moreand we're impressed. Several layouts exist, but we've been in the three bedroom only. One and two garages are available to rent as well. I don't know the pricing but that usually changes quite a bit anyways. The amenities here are top notch! There's a very nice non-heated pool with wading areas, spa jetted area, and fountain/waterfall. It gets crowded on the weekends, but there are lots of chairs and sitting areas. Inside the pool area there are also a few grills and a huge veranda with couches and a TV. Next to the pool is a decent gym with cardio equipment, weight machines, and free weights. Did I mention that this community does valet trash pickup? No more walking to the dumpster--just leave your trash can outside the door and it magically disappears each night (5 nights a week). For those who are environmentally conscious, there are two free level 2 EV chargers. There's also a Tesla Supercharger about a quarter mile away. All in all, this feels like a very nice and very safe place to live. Plus there's lots to do within walking distance. Check this place out!

To all current and future residents:…read more The short version: living here was generally fine. The move-out experience was not. Based on my experience, I would choose another apartment before renting here again. If you do rent here, get everything in writing--every conversation, every instruction, and every policy clarification. We lived here for three years. For most of that time we enjoyed living here, but during our last year the experience began to decline. Residents not picking up after their dogs became a persistent issue despite repeated emails from management, and the back gate seemed to be broken regularly. A few months before moving out, we asked to remove our garage. When we added it mid-lease, we had been told it could be removed at any time. This time we were told that policy had changed, but residents had never been notified. After speaking with management, they eventually agreed to remove it for our final two months as a courtesy. The biggest issue came during move-out. The move-out checklist instructed residents to retexture wall repairs. Wanting to do it correctly, my husband went to the leasing office and asked Ron exactly how the walls should be repaired. He was told to fill the holes, not sand them, and to run his finger across the repair to recreate the texture. My husband even asked if he needed a special texturing tool and was told no. After completing the repairs exactly as instructed, he requested a move-out inspection. Ron said there wasn't time to do one and didn't offer another appointment. A few weeks later we received a move-out bill for over $1,000, with roughly $900 for wall repairs. Danielle sent us the third-party contractor's invoice showing repairs for 90 holes. When I explained that we had followed Ron's instructions, we were told a different version of events. We were also told we hadn't used spackle, even though we had. The explanations continued to change. We were initially told move-out inspections were commonly provided. Later we were told they weren't required under the lease. The carpet charges also changed from being described as pet-related to being because the carpet was "damaged beyond repair" after three years of normal living. After several emails, management reduced the wall charges by 50% as a customer service gesture, which I appreciated. Even so, we were still left paying hundreds of dollars for repairs that were completed according to the instructions we were given. The most frustrating part wasn't receiving a bill--it was relying on verbal instructions from the leasing office only to have those conversations later denied. Ironically, if we had ignored the instructions we were given and simply filled and sanded the holes, our bill likely would have been much lower. My advice to anyone considering this property: if you have a conversation with the leasing office, send a follow-up email documenting it. If you ask for move-out instructions, get them in writing. A simple email could save you hundreds of dollars. Our three years living here were ultimately overshadowed by the move-out process, and that's why I cannot recommend renting here.