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    Town Party Rental

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - Town Party Rental

    Equipment rental

    Party equipment rental

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    5 years ago

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    Atlas Event Group - Ocean View Wedding

    Atlas Event Group

    (11 reviews)

    Just recently had a company outing and was very impressed to see a familiar face behind the…read moreequipment. I have seen him in numerous locations in Boston and Worcester and never had the chance to actually meet the man behind the music personally. He has played all the music that I love. I have not had the pleasure to use his company for my own personal event YET. But I can guarantee you he will be there. I can say this with confidence because I have seen him djing 5 different locations before my company event, I asked people how they knew him and one of my close coworkers used him for their wedding. He was remarkable was the feedback. His equipment was top notch and i love that when i asked to galk with him, he immediately contacted me the next day. Knowing the professional I have seen at all his events his equipment he uses it will not be a surprise that I will be seeing him soon again at another gig if by chance or for my daughters sweet 16. I can not give a 5 star till I use him for one of my personal events, but the word of mouth I have received is the best.

    I was planning a wedding for my daughter long-distance, and ended up having to pivot based on a…read morevenue charging way more than was expected; scrambling, I found another venue but did not need a tent. I had put down a deposit with Atlas, and with still six months to go before the wedding season really started, Sean refused to allow me to shift my deposit towards all the other things I would have rented (chairs, etc), he refused and became insulting, insinuating that I was whitewashing things to get what I wanted. It was one of the worst experiences I've ever had with a retail company before. My advice: Teresa is, yes, very nice, but Sean is not---and he will make the final call. Read the fine print, because he will simply hold you to it. My real advice? Do not use this company.

    Moonwalks by Magic World

    Moonwalks by Magic World

    (19 reviews)

    Owner who says has been in business for 40 years needs to learn some phone and people skills . Have…read moreused them for 3 or more years now for bouncy houses with no problems until this year. Was told when this booked that the bouncy house would be picked up the next day which was a Sunday , perfect because I don't want that behemoth sitting on my lawn for longer than 24 hours ! So when I didn't hear from them on Sunday I called and they told me it would be first thing Monday....ok ...not really acceptable but I understand. Now they are 2.5 miles away so when I called at 9:00 am Monday and the owner said they are on the way I say great . I did a couple of errands and came home around 10:15 to find their equipment still on my lawn . I called back and talked to the same "rude " so called 40 year in business owner to ask why it wasn't picked up yet and he went off on a tangent about this being the busiest weekend and 200 other customers and no help , and then went on and asked me if I was one of "those guys " who sat around and watched my lawn all day ! WTF ? Who does this guy think he is ? So .....I had to do a face to face with this arrogant so called business owner . Sure enough....just what I thought....jumped up in my face and proceeded to tell me I'ma "Kenny" .....ya know a male "Karen"....not once but at least five times ! He is a lucky man.... I would not recommend doing business with this man unless you get a written contract for drop off and pick up times . Very unprofessional.

    Personally I would work on customer service skills with whoever takes the phone calls. I had called…read moreand booked a bouncy house mid may for may 21st. While on the phone when booking we confirmed it was may 21st numerous times and at the end of the call the man even said " see you May 21st" I was never told to go check an email that was sent to me to confirm the info was entered correctly on your end. I figured seeing I was spending close to 400 dollars for a bouncy house for one day, that I was all set. It wasn't until the night before that I noticed I never got a confirmation email or call like I was told I would. That's what prompted me to get look for an email sent when booking and noticed it was scheduled for June 4th. So I called first thing in the morning to get this solved assuming the person that took my call accidentally entered that date wrong. The lady that answered was rude and took no accountability for anything. She sat there and pointed fingers at everyone else BUT the company's error. Repeating " how did you not catch this sooner" " this is why you should have checked the email." Listen I got that email WHILE on the phone booking, as the man I spoke to repeated multiple Times it was for may 21st and even repeated to say " see you may 21st" at the end of the call. Whether who thinks who is wrong in this situation, as a business I would have personally answered that phone and said " sorry about this confusion, let's see what we can do to fix it" instead of this lady sitting there question the customer (myself) on how WE didn't catch this error sooner. If someone is spending 350+ on my business I would just try and make it right. We have rented from you guys for quite a few years so it was extremely disappointed to be treated like garbage. The fact that then the woman said we would received the bouncy house after the party would have started? and then when they received a call from another family member of mine because I was extremely overwhelmed with how you were handling the situation, you continued to give them a hard time and when they got upset you proceeded to say you guys did not want to deliver to us anymore. Extremely unprofessional. This all could have been avoided with some better costumer service from the beginning. And we still have yet to receive an apology for this.

    Town Party Rental - partyequipmentrentals - Updated July 2026

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