5 stars for Drury Plaza Hotel Savannah Pooler. From the moment we walked in, the staff made us feel…read morewelcome. Everyone was friendly, helpful, and genuinely seemed to care about making our stay a good one. That kind of service really stands out and sets the tone right away. The room was clean, comfortable, and perfect for relaxing after a long day. Everything felt well kept and easy, which made the whole stay stress free. The breakfast was a big highlight. Plenty of options, everything tasted fresh, and it was a great way to start the day without having to go anywhere else. It is always a bonus when a hotel actually does breakfast right, and this one definitely delivered. Overall this was a great stay with friendly people, a clean environment, and a really solid breakfast. I would absolutely stay here again.

Drury Inn never disappoints! As always, the rooms were spotless and comfortable. Their evening…read more'Kickback' menu is such a fantastic perk and was great as usual. It's my go-to for a consistently excellent stay.

My husband and I stayed at this hotel many times on our snowbird travel to and from Florida. Every…read more5 star review is true....we loved this place....until..... We booked a non refundable room for the date we planned on stopping as we usually do (April 25) Our daughter went into pre term labor and we had to fly home three days before our anticipated stay. It was an emergency After many phone calls with Hilton honors and the Savannah hotel, the manager refused our request to simply postpone our stay or credit us for a date in the near future when we certainly would have stayed there. We will never ever stay in this hotel again.

Great hotel, very friendly staff, very clean , great breakfast in the mornings…read more Outdoor pool.

Pleased with our stay at the Glo - Best Western in Pooler. The inside looked like a fairly new or…read morerecently renovated hotel - clean with stylish and modern decor. The location was great - tucked away down a quiet street but close to a lot of things and places. (Quick drive to shopping/dining in area, easy drive to the airport, close to downtown Savannah, Hilton Head, etc.) Parking was included with the stay and entrance/exit on backside by elevators was very convenient. The lobby was large and open - had the check in desk, computer station, restrooms, lots of seating, and the breakfast area. The hotel had complimentary breakfast which was ok - what you would expect; nothing fancy or great, but decent and had variety. All of the staff we interacted with were very friendly and helpful, especially John, who helped get us checked in quickly and without a hitch. Once you check in, you get a text to access your reservation and hotel details, including property info and customer service - you can text or email. I used the SMS to ask about the location of the ice machines and got a response right away. (Answer is every other floor, 2&4). Our room was as expected and pictured and was quite spacious. It came with a mini fridge, microwave, safe, and iron/board. Decent storage space between closet and various drawers built into the furniture. The bathroom was clean with decent counter/storage space. Shower was a walk in (no tub). They had bottles of shampoo and conditioner on wall. Provided a bar of soap, lotion, makeup wipe, and hair dryer. Two comments re: bathroom/shower - they should include an additional soap bar or body wash and should add some kind of shelving in the shower for personal toiletries. Water got hot and lasted, could have had better pressure but not bad by any means. Bed was comfortable and bath towels were a decent size - ie could be used by adults lol. I do wish they had a pool or hot tub, but not a big deal just a nice to have... I would recommend this Glo and stay here again!

I was so impressed by the lil hotel! I have been to a few Best Westerns in my time and this was by…read morefar the nicest! Great location near Savannah Airport for ease our last night in time. Plenty of surrounding restaurants. Lovely, warm Custumer service both when we booked using the Best Western main Custumer Service line and upon arrival at the hotel. We were checked in by Christina who was funny and charming. The lobby and rooms are adorable, modern-looking yet retro. Breakfast was fresh, tasty, and had lots of options including healthy. My only suggestion would be adding more fruit options. Especially appreciated the collaboration with lyft to get is to the airport without added charge. An awesome stay all-round.

Conveniently located just off 95, we give this hotel C+. Room was clean, bed comfortable. We were…read moreable to bring our dog. Loud noises ftom heavy footsteps and bathroom on floor above - sounded very loud. Paper-thin walks. I actually clearly heard someone urinating in bathroom above.

Fam and I were driving down the NE Corridor, a 1100+ mile trek. Near Savannah we were tired and for…read moresafety's sake debated stopping overnight. I used Hotels.com and being a loyal Marriott member, selected Fairfield by Marriott and made a reservation. Literally (and I mean literally) a minute later I realized that because it was after 1am the reservation was made for *that* evening (ie more than 12 hours later) not for a quick 5-6 hour stopover. I tried to change the reservation but it cancelled instead despite already charging me the full $190. Even worse, when we walked into the hotel to try and fix the situation on the spot, we were told the hotel was completely sold out. I contacted Hotels.com, they were fantastic and responsive but let me know getting a refund would could only be approved directly by the manager of the property. They reached out on my behalf and apparently this property owner couldn't have cared less and refused to refund even a portion of the amount. A costly 2-minute mistake on my part and easy money for no effort on the part of the property owner here. We were so aggravated that we decided to go ahead and drive through. I doubt the owner will ever see this review or if they do, will likely not care, but greediness and a lack of empathy has a way of circling back. There are a lot of other hotels in the area - choose another one rather than this one.

Made a reservation weeks in advance to walk in around 10pm for check in and be told they had no…read moreroom available. The employee made it very clear he did not care: "I'm only part time, two days a week, so not my problem. I don't care if you're upset, and I'd just ignore you if you were. I have one room that says dirty in the system, but it looks clean to me... you can have that one or cancel your reservation; your choice." These were just a few horrific comments said to me, with my infant child at my side Another guest fortunately heard what was happening and came to my side, but then I found myself in tears with realizing the absolute rudeness and inhumane behavior of the Marriott employee, and felt disgusted when placed in a dirty room. I made a reservation and they hiccuped and didn't have one available- told me other rooms were available, but additional fees would be necessary. I have left messages with the general manager, so we'll see what happens. Embassy by Hilton saved the night fortunately- DO NOT BOOK HERE!

The most odd check in process. Had to stand wait for long time while the other employee at the…read morecheck-in did paperwork to wait for her colleague to get off her cell phone

Great service, very clean, and one of the best breakfast at a Homewood suites. They kept the food…read morehot, and the stations clean. Our room was perfect.

First time staying here and will be back. The rooms were spacious and clean (they're always…read morecleaning), the staff were friendly, and the breakfast spread was not boring!!! Breakfast carnitas taco were delicious!!!

We always stay at Holiday Inn Express Savannah - Port Wentworth when visiting our family in the…read moreSavannah area, and we've consistently had great experiences here. The staff is always incredibly friendly and welcoming--from the front desk to the breakfast team and housekeeping. The level of service truly stands out and makes you feel well taken care of every time. The rooms are clean, spacious, and comfortable, which is exactly what we look for after a day of travel or visiting family. Even though the hotel is located in Port Wentworth, downtown Savannah is less than a 10-minute drive, making it a very convenient and worthwhile option. Another plus is that there are several restaurants within walking distance, as well as a Food Lion nearby, which is always convenient. Overall, this is a great hotel with consistently excellent service and a reliable, comfortable stay. We've had nothing but positive experiences and would absolutely recommend it.

The 2 people I encountered at the front desk (one at 12:30am for late check in after traveling &…read moreone in the morning for check out) were top notch! Smiled, warm, and welcoming. Beds and sheets were very comfortable. The room was setup well. We got 2 queens and a sofa bed. My 13yo daughter slept on the sofa bed. That was the only negative (and reason for 4 stars) as she said a bar was poking in the middle of her back. Maybe offer an extra cushion for the sofa bed mattresses. But we were glad this option was available so the 3 of us could sleep well! Breakfast was what you expect from Holiday Inn Express and was able to let us eat and get on the road quick to finish our trip. The app let me check in after midnight but understood I only needed the room for the rest of that 'night'. Other hotel chains I tried did NOT! This was a great place to stay, right off the interstate. Would definitely stay there again!

Perfect "decompression chamber" on my way home from a work trip. The facility was impressively…read moreclean and had that newer feel. You could tell that the management takes pride in their presentation. I was relieved to see the onsite amenities. Having solid food options and a bar right there so I didn't have to go on a mission for food was perfect. A shout out to "Z" , who was efficient with the check in process during a surge of guests, but who also took the time to engage in friendly conversation. The location is perfect as it's very close to the airport. Scheduling the free shuttle was a snap. No stress, no hassle. And, of course, the DoubleTree cookie

Housekeeping. My room had dirty towels left inside and a use bar of soap. Ask for someone to clean…read moreit the next day. On day three of my stay no one still did not take care of my concerns. Only good part was the front desk attendants. They reported it and provide soap and towels for me to use. I had to clean the shower myself. Restaurant was closed most of the days of my stay. Will not come again.