Our tour guide Alissa gave a thoroughly entertaining and fact filled tour on the Freedom Trail. She…read morespoke for 2.5 hours almost nonstop with interesting stories that made history come alive. She is a winner!! Thanks Alissa!

My friend booked our tour through Get Your Guide. Sewart led us on our 2.5+ hour Freedom Trail…read moreyour. He did a fantastic job. He was witty and knowledgeable. Very engaging. I appreciated that he kept his eyes on the group to be sure everyone was moving along. I would def recommend this tour and guide. You can do the Freedom Tour on your own but this was well worth the money to have someone guide you and give you the history at the same time.

I went on a trip to Eastern Europe with my School and to be honest with you, I loved it but our…read moretour guide was honestly not very nice halfway through the trip, then at the end of our trip, at the airport, she got into a screaming match with one of the workers because the worker started yelling at us and telling us we need to go somewhere else and not be in that line; and you know what, our tour guide gained my respect for that. She got into a huge argument and fought for a bunch of stupid highschool kids. I would highly recommend EF tours to anyone who is young or old and doesn't know how to plan out a vacation. Thank you EF Tours for a great experience and to my tour guide, I know we may not have been great friends but you stuck up for us in the end and that is all that matters and I highly respect you for that. Can not say enough good things about my trip!

I had a very disappointing experience with EF Educational Tours customer service…read more I contacted the company two months before the deadline they imposed to request flexibility regarding my situation. Reaching out well in advance, I expected at least a conversation or some level of understanding. Instead, the response I received was rigid and dismissive. There was no empathy, no attempt to offer alternatives, and no outreach to help resolve the issue. I was simply told that I could reach out again after the tour if I still needed assistance -- which defeats the entire purpose of contacting them proactively. For a company that works with families and students on expensive international travel experiences, I expected a much higher level of customer care. If flexibility and responsive customer service are important to you, you may want to think carefully before booking with EF. Based on my experience, their policies appear to take priority over people, even when customers reach out well in advance to try to resolve an issue.

Jonathan was an awesome tour guide. He was very knowledgeable and made the tour fun. Will highly…read morerecommend this tour.

We arrived to find out that Harvard was having their commencement ceremony in the court yard and…read morethe entire campus was closed to visitors. I'm extremely disappointed that they would offer tours without telling you that the campus was going to be closed. They are a student run company and they would have first hand knowledge knowing this information. They should at least make the information public before you book and travel to the campus to make your own decision if the tour is worth it. They are smart enough to realize this and capitalized on monetary gain instead of the patrons. Would not recommend unless you like to donate to students and listen to traffic.

The Harvard Sq. chocolate tour should be more clearly described as a tour of places that sell…read moredesserts containing chocolate. In fact, the tour did not even go to the one actual chocolate shop in Harvard Sq.. (LA Burdick). The tour guide even shared a story about the place which made it even more surprising that it was not included on the itinerary.

We did the donut food tour in Cambridge…read more Our tour guide was a student and very nice, a bit quiet but she shared a good amount of interesting donut history. We lucked out with a very amicable group. We went to 4 different spots. They made a point (a few times) to highlight local businesses which was great. The tour was designed around going from the earliest history of donuts to the future of donuts, plus a side bar on churros. The tour was very short and the only feedback I would give for improvement would be to include a bit more walking between stops, although I get that the shops are all very close together, it would have been good to have a bit of time to digest. And I would recommend bringing water/a drink to wash down all the donuts. The cost was about $48 after fees and we got a good amount of donuts samples plus a Greek coffee. A couple of the businesses also brought some nice treats for the people on our tours whose birthday it was which made it extra special. This was a really nice way to explore some local businesses, eat really delicious donuts, and learn a bit about the history of the donut. Overall I would recommend.

We received a wealth of helpful information about the New England area in advance of travel to the…read morearea.

I arranged a May 2024 itinerary planning + custom tour which helped me economically find my way…read morearound Cambridge and Boston just after moving there to work temporarily at one of the universities' labs. Sean D. showed me how to reach important spots via the MBTA, but while planning and touring he shared valuable information of all kinds about Cambridge, Boston, and the region. Thanks to such a positive start, I want to move there! Highly recommend!

Jessica is stuck in the word "um" and the phrase "ok...yeah", she says it every five seconds and it…read morereally wore on me. The campus is huge and the hands on style of teaching is appealing.

I feel like the MIT tour is the red headed step child of the Harvard tour. But I also feel that…read morethis is horribly unjustified. I purchased the combo ticket and took both tours and I have to say I think I liked the MIT tour better. Both tour guides were good but the MIT tour seemed more detailed and intimate. I felt like I got a real feel for MIT. The campus isn't overrun with tourists and you get to go into and see a lot more of the facilities. Again, I get that everyone wants to tour Harvard, but don't miss out on MIT. It's really worth your time and money.

We had a great North End tour with David today. In spite of the rain throughout the tour David kept…read moreus entertained along with providing great and interesting detail throughout the tour. David's appreciation for food made the tour that much better. We were definitely ready to eat some great North end food by the end of the tour. Along with David's entertaining stories he also shared a very moving story when telling us about the beautifully designed Holocaust memorial. Free Tours and David are highly recommended.

4.5 stars. We…read morejoined the Free tours by foot in NOLA/ Garden District back in Feb, had a great experience and was glad to find out there is one in Boston as well. Signing up for the tour was easy enough though I don't really like the idea of paying the (optional) fee via PayPal. For some reason when I did that in New Orleans, it automatically created a new PayPal account for me, based on the email address I used. (Even though it says you don't need a PayPal account...) But this time when I attempted to use the same email to pay, it just wouldn't go through despite resetting the password and what not. Ended up asking hubby to pay with his PayPal. Quite a hassle. Other than that, our guide, Brian, was hilarious and passionate about educating us and I had a great time. We took the tour on Mother's Day and half of the 25 or so customers were from Europe. I think maybe there is a little language barrier as not everyone laughed at Brian's jokes. Plus it was a super windy and cold day and some just wanna go back to bed I guess. The tour was about 1 hour 45 mins. It really didn't walk far, maybe 1-1.5 miles. But I truly enjoyed the story telling. Highly recommend.

John Hancock was amazing! Great history and friendly! Highly recommended! Totally worth it!read more

Must experience this tour! Captain Nathaniel Hutchins aka Matt gave a very engaging Reverse Tour…read morethat started at Faneuil Hall and ended at Boston Commons. Great storytelling about revolutionary events, like the Boston Massacre, and the Boston Tea Party. He also helped debunk the Paul Revere story and gave credit to the riders that actually helped alert the town. Navigating the car noise, traffic signals, and competing tour groups was tricky in the sometimes-narrow cobblestone streets, so he deserves credit for keeping the group intact. He was also one of only a couple of tour guides that actually dressed the part (Nathaniel was his ancestor), which was a significant bonus in bringing the storytelling to life. Very friendly, knowledgeable, and entertaining. Highly recommend asking for Captain Nathaniel, aka Matt!

Such a fun tour! Our guide Tom was hilarious and had amazing stories. Definitely recommend going!read more

This was a wise decision. Tom was personable, knowledgeable…read moreand a good conversationalist. It's a beautiful downtown with a rich history and this is the man to guide you through it's darker history. Knows a good place for Italian pastry as well, a very nice perk Thank you Tom.

We had a good experience with charles river cruise in our recent trip to Boston. The boat dock was…read morenext to a shopping mall with access to restroom, dining options and various shops. The receptionist was friendly. The tour guide was phenomenal. Bearing a great, easygoing and a bit sarcastic personality, she was engaging, knowledgeable, funny and honest about her delivery. I learned a few things about the city and the famous schools from her personal opinion. Very steady and peaceful ride. Clean and well-maintained boat with a bar. Be mindful it's hot inside the boat with the scorching sun in PM so bring water, sun screen and hat, dress lightly. It was our second day in town our bodies still adjusted humidity and heat, I felt I was about to get a heat stroke. It'd be nice if they consider AC operated boat in the future.

We took the 90-minute Charles River Tour Cruise on Friday, August 1st--our first time using Charles…read moreRiver Boat Company. The views were nice, but the experience turned sour quickly due to a lack of passenger care and extremely poor customer service. Halfway through the ride, we were filming the scenery at the front of the boat when, without warning, the captain blasted an incredibly loud horn as a "greeting" to another boat far in the distance. It was completely unnecessary, and the sudden, deafening sound startled everyone around us. I almost dropped my phone into the water. We went inside for the rest of the trip because we no longer felt safe or relaxed. Later that day, we emailed the company with our concerns and offered to send them the video showing exactly what happened. They didn't care. Instead, the Director of Operations, Gibson Cushman, dismissed our complaint, quoted Coast Guard rules (irrelevant in this case), and refused a refund. He offered a credit for another cruise, which felt like a cop-out since we're not local. His response made everything worse--tone-deaf, defensive, and full of excuses. He even tried to blame us, saying passengers should expect loud horns at any time. I had ringing in my ear for 48 hours--if we'd known something like this might happen, we could've worn ear protection. Overall, it was a stressful and disappointing experience. Their focus clearly isn't on guest satisfaction or safety--only on covering themselves. We won't be returning and wouldn't recommend them to others.