Great staff, easy check in and open MRI was perfect for my claustrophobia. They were kind and put…read morecalming music on to help me through it . Highly recommend!!

Upon entering the front desk girls, Marissa and Vivian , were so nice and helped me with my…read morepaperwork since it's so hard for me to see. They even opened my doors for my wheelchair. My techs Letty and Steven were so nice too and when I asked for the manager to be sure they knew their techs were amazing and made the experience so comfortable she was so welcoming and cute. Only thing that would make this place even better is free snow cones!

Great staff and place to go for an MRI!!! I was so scared to get the MRI because I am very…read moreclaustrophobic person. However, I felt better when the receptionist told me that they have the open MRI machine. The MRI technician was very helpful. He made me feel comfortable during the whole procedure. One more awesome thing is that the price per scan is just $279, less than anywhere else. I would highly recommend this facility to others. Huge thanks to the Caspian Team.

After a continuing pain in my ankle and couple of X-Rays, my doctor told me I need an MRI, so we…read morecan clearly see the problem!He suggested me Caspian Diagnostic Imaging.Even the location was kind of far from me,their price was worth it me to go over there!I got my appointment the same day and next morning my physician got the report of my scan.That was really fast.Their team seems professional and fast.Finally I got a proper treatment.Would like to thank them once again!

I had a very disappointing experience with this medical center. When I called to make an…read moreappointment, STEPHANIE hung up on me while I was still speaking. I called back, and another woman, DAISY, who said she was the supervisor, was also very rude and unhelpful. Instead of assisting me, she argued and placed me on hold -- it's been more than 30 minutes, and I'm still on hold as I write this. I even called back three separate times, and no one answered the phone on purpose. It's clear that the staff do not care about their customers at all. Patients deserve respect and basic courtesy when calling for medical help. I truly hope the owner or management sees this review and takes serious action to improve their customer service before more patients decide to go elsewhere. On purpose I think they won't make me appointment and even answer the phone call! I REALLY HOPE MANAGEMENT WILL SEE MY REVIEW AND WILL TALK TO THEM!!! Please everyone don't go this location they will treat you so bad and don't even help make an appointment.

The lady who answer the phone on Dec 16 2025 at 9.30 AM is so rude. The Patient barely heard her…read morevoice and wants her repeat . She so rude and hang up the phone. Terrible customer services

They always take great care of my mom. She's been here several times for a couple different…read moreprocedures. I have gone with her a few times. The staff takes great care of her. They are very friendly, and care about their patients. For outpatient procedures, they have people in and out in a matter of a few hours. I don't think we've ever been there longer than 4 hours. They have free coffee for people while you wait. I've never had any, but they're k-cups, so you can choose what you want. If my mom has to go back for anything else, I will know she's in great hands!

Had to drop my husband here for a procedure during Covid restrictions. There was some poor…read morecommunication between the center staff and the doctor. I think my biggest issue was how dirty the waiting area was, especially during Covid. The waiting area is the perception of your facility and should be clean even under the best of times.

Incompetence of sraffing - hispanic lady on thw phone is arrogant and has no idea about insurance,…read morepolicies, copays, etc. It seems she is suckind numbers out of ...... . Most lickely was hired from home depot parking lot. Spoke to three different people, receivwd three different quotes. Obviously staff doesnot care about reading agreement or learning business. Had to wait for cd with images foer almost two hours. Finally gave up and left,. They called 3 hrs later asking to come back to collect cd. 5 hrs of my life wasted.

I went for a mammogram and sonogram. The ladies were very professional and kind. They asked my…read morehistory and family history. I did have a positive test once and had a biopsy for it, but everything came out fine. The doctor spoke to me in the end. I had never been to the Katy location before. It was really nice, just like the staff. Ten stars.

I chose a free standing facility to complete an identical scan because of the astronomical $1275.84…read moreprice estimate Houston Methodist quoted versus HMI $77.09. 5/5 I requested an emailed estimate for my patient benefit. Automated HMI telephone prompts direct you to the department, then an agent assists. We set up an appointment without issue. 5/5. There's a small parking lot in front of the gated facility. It's a clean facility with ample lobby seating. 5/5 There were patients in line upon arrival, cordial competent staff completed tasks while discussing personal things. 5/5 Staff promptly called me for my appointment time. 5/5 Two floors in building with an additional smaller wait room upstairs. 5/5 My technician, Anthony, was efficient and friendly during procedure. 5/5 Everything ran smoothly during my visit. I was given an instruction sheet to access my scans immediately. Scans were available as promised, so, I'll await news from my doctor. 5/5 Informed Dr should have results in 48 hours. I would recommend HMI. 5/5 Always check with your insurance company for in network benefits coverage before visits to avoid costly errors.

From the time of your appointment to the time you have your imaging done is extremely long; I've…read morehad two separate appointments and both times experienced this. The last time I had imaging they sent the physician the wrong disc.

My doctor wanted me to get an MRI due to a recent fall I had that has had me in pain for over three…read moreweeks. The price I was told to pay (after insurance) was $1,091.22. Which is more than I can currently afford to pay. I was referred to go to Green Imaging who found an affordable MRI location. With my insurance it was still going to be a pretty penny but after receiving the doctors order they said they could do it without insurance for $250 (left knee only without contrast. It is very no frills but in no way lacks professionalism and good service. I was treated with respect and dignity and care. The MRI is located in a trailer behind the building. It's is cold to prepare yourself. I only had to remove my shoes, my watch, and my jacket due to the metal zipper. They gave me a blanket to make me comfortable but it was still cold. The imaging took about 30-35 minutes. After I was given a cd of the images to take to my doctor. A report will be sent directly to them in 2-3 business days. A great experience and I am grateful that it was within my budget!

Ricky did a great job and with great difficulty! I have a great deal of discomfort laying down…read morewith my neck issue but he made me very comfortable. It is super cold so dress very warm!

Went for an MRI. The personnel were friendly and efficient. I was in and out in 30 minutes. I…read morehighly recommend.

When I called to make my appointment I asked if they were able to the image on my right knee. I was…read moreassured that they could which made me very happy since they are only a couple miles from my house The check in was quick, friendly and professional. I waited for 1 hour before the young lady that checked me in came and told me that they don't do the required cat scan. ONE HOUR!!!! Not very happy!!

I'm not sure anyone necessarily wants to be in a position to need a cardiac MRI, but if you need…read moreone, this is absolutely the place to go. From start to finish, they are amazing. Scheduling and the office manager, Dinorah, were exceptional. I firmly believe that you are not just cared for by the doctor you see but by the entire practice, and they excel at this. Dinorah placed my IV and did as painless a job as I've ever experienced with that. The person performing the MRI was awesome. He and Dinorah made sure I was comfortable. They gave me headphones and earplugs to protect my ears while the machine worked while also being able to hear the instructions regarding my breathing and the Netflix show. That's right. I was able to watch a Netflix show while the scans were performed (they took about 45 minutes), and there was a progress bar at the bottom of the screen so I could see what was going on and how much longer I had. When I didn't know what to watch on Netflix, Dinorah recommended a show, and it was highly entertaining. Despite the show, I was so comfortable that I almost fell asleep. Dr. Cheong read my scans, and since he is trained in Cardiology, he was able to talk to me about them. It was really nice to get real-time feedback and learn that there were no underlying issues causing the thing we were investigating. I'm just one of those people that have it, and this was the best news I could have received considering the circumstances. I was relieved. He was very, very thorough, showing me everything and explaining it in terms I could understand. He is caring and fantastic, and who doesn't love a doctor that loves Hello Kitty and Pokémon? Seriously, he was also patient, kind, and caring. He answered all of my questions and was very reassuring. The practice cares deeply about the comfort of their patients, and they had some nice little touches that spoke to this. They had a lavender essential oil spray that Dinorah mixed up, and they used it in the MRI room to make it a more relaxing and spa-like experience. Seriously, I felt so relaxed when I got out of there I was ready to take a nap. Also, I had to come to the appointment without having my morning coffee. When I was done, Dinorah made me an awesome espresso with biscotti. I will definitely come here the next time I need a cardiac MRI. I would come back here just to visit with everyone in the practice with whom I interacted. They are that great! I am so glad my electrophysiologist recommended them so highly. 10/10 will recommend to everyone!

I went in there the first time today, they were amazing and so helpful. The staff and doctors are…read moreso friendly and knowledgeable and you can watch tv while you are getting your scans in your own personal room, Dinora was so helpful when I was about at my wits end with other clinics..... 10/10 highly recommend.

Thank you so much Beth!…read more Hubs and I were so anxious to find out the gender of our precious baby... And couldn't wait until our next doctor's ultrasound scheduled at 20 weeks... So, I did research on independent 3D/4D ultrasound businesses and stumbled across a few. After landing on Beth's Newlife4D's website in comparison to the other sites, I was impressed with the technology she offers and how informative her site was. (This is at 11pm on a Friday night) First thing Saturday morning, I called and left a voicemail. Within 15 minutes, she called me back and was able to see me the same day! She sends email confirmations with directions and appointment instructions... Her office is cozy, she takes the time she needs to make sure we are comfortable while getting down to business at the same time! Our appointment was supposed to be 10 minutes for a gender reveal, but our baby was being stubborn and shy, She was very supportive and spent about 30 minutes trying different positions and even allowed me to sit up and drink cold water to get the baby active. She was confident it was a girl... But to confirm we needed our little angel to open her legs a little bit wider. Beth made a comment that just had us all laughing... "Open once for us and close it forever..." Sure enough... Our baby listened! Lol We are having a girl!! I would recommend Beth for a personal experience without needing to spend too much time out of your day!

I thought I left a review before but I unbelievably didn't! Beth was amazing! She's super sweet and…read morehonest and did her very best to get the best shots of my baby boy. Of course, he was NOT cooperating! lol so at no extra cost, she did it again a week or so later and finally we got amazing pics! She gave us quite a bit of extras since so many were great. We pretty much kept them all! Lol This was in 2014 and now that I'm pregnant again I thought, of course I'm going to Beth! (And when I went to look up her info is when I realized I hadn't done a review). Her prices are the most affordable (which is a huge factor for me. I know it's your baby that you love but I'm not paying crazy $$$ when I'm going to meet my baby in a few weeks lol), quality was great and she made me feel very comfortable. Her office is nice and cozy with room for guests if you want to have some there.