I rarely leave negative reviews, but I felt so uncomfortable at this dentist's office that I have…read moreto share my experience. From the moment we were called back, the assistant was incredibly rude. He didn't let my other kids come back with us and had me leave them alone in the waiting room. He asked what my child eats in a very judgmental tone, and then made a snarky comment implying that cavities are caused by "too much McDonald's," which felt unnecessary and insulting. On top of that, they wanted to redo X-rays we had already completed just a week prior, which felt like poor planning. If they needed new images, that should have been communicated before making me come in, instead of wasting our time. The whole experience left me feeling uneasy and judged rather than supported as a parent. We will not be returning, and I would not recommend this office to other families looking for a kind, professional environment.

This place is the best! The staff is SUPER helpful with everything, and Doctor Alarcon is so great…read morewith kids. We're always in and out quickly. I can't believe I'm writing a positive review for a dentist, but this place is the best!

Dr. Roxanne is an absolute sweetheart. She is knowledgeable and her overall spirit calms what can…read moresometimes be nerve racking with toddlers visiting the dentist for the first time.

Dr. Roxanne and her team are fantastic and caring. We always come with a TON of questions and she's…read morepatient and provides excellent advice. Her staff is quick and efficient. I'm truly grateful for such a wonderful dentist for my daughter !

Been going to Dr. Shelton since I can remember. I truly believe you won't meet a kinder person, nor…read morecompetent dentist. I have since moved from Baltimore, but will still travel home when possible to get my bi-yearly cleaning. Everyone else in the office and dental hygienist are always super friendly as well. 10/10 service

I'll first start by saying that we are pleased with the experience we have had with our dentists…read more The service is great, and our boys have had positive experiences which is important as they are young. With that said, the front-end experience has been poor. A little background. I received an Explanation of Benefits from my dental insurance company (Delta) along with a check. I asked if my ex-wife had paid anything out of pocket, and I was told no, she hadn't. I called the dentists' office to ask why I received the check. I was told that my boys saw Dr. Shelton that day. I was then informed that Dr. Shelton doesn't take Delta while Dr. Gibbons does. Weird, but ok - I know doctors carry their own insurances, but I find it odd that the practice doesn't carry the same insurance for all providers. I did confirm that their appointment was with Dr. Gibbons, but when they showed up, my ex-wife was told that they would see Dr. Shelton that day since Dr. Gibbons was out. No big deal. But, at no time was she informed about the lack of Delta insurance coverage with Dr. Shelton or what would happen if she saw someone who didn't cover their insurance (end result is not a big deal as you will see, but ugh to the lack of communication). I digress - back to the check I received. I was told that I would need to endorse the check and return it to their office. Ok, also not a big deal. I then asked if they could make a note in their system about the insurance coverage so that in the future this wouldn't happen. This is where things go off the rails. I was told that it was MY responsibility to understand which of their doctors carried Delta and that it was my responsibility to ensure that I was seeing the correct doctor (wild). I asked how I was supposed to know that Dr. Shelton didn't cover Delta and why that would be my responsibility. I was assured that they told my ex-wife about it at some point. I won't go into "she said-she said" said details about what the receptionist and my ex had to say, but their stories differ. The receptionist began to get very short with me to the point where she said our conversation was unbelievable. She even asked if I would be cancelling the boys' future appointments so that I could create two openings for other customers (excuse me?). I explained as calmly as I could that I wanted to prevent this from happening again as driving the check and EOB to their office was inconvenient to which her retort was that I could just mail it in instead (also inconvenient). We ended the conversation without cancelled appointments but some frustration on both sides - I don't think she liked her (their?) quality practices being called into question. If you're still considering this practice (which you should in my opinion), take the following tips - 1) Know if both doctors take your insurance so that if something unexpected happens, you know who you can and can't see 2) Call ahead to make sure that you and/or your children will be seeing the doctor they are scheduled with that day to avoid an unexpected switcharoo like we experienced It's worth repeating- we have had very good experiences with this dental practice in general; however, I'm reviewing the practice as a whole. The lack of communication and the front-office rudeness I experienced are being taken into account. I'd give it 3.5 stars if I could, but I'll round up to 4 since it's been more good than bad.

I asked my dentist office, who mostly works with adults, for a recommendation for my kids. They…read moresuggested Kids First Pediatric Dentistry. When you first enter Kids First you definitely get the vibes that this is a kid-centric business. From the fish tank to the colors to the arcade game in the lobby. My kids felt at ease right away. Both of my kids are able to get their cleanings at the same time. The dentist then sees them one after the other to keep our visits as short as possible. The hygienists are pleasant, keeping my kids calm by explaining everything they are going to do. The dentist they see is super friendly and personable, she has a great rapport with them. My kids have come here for cleanings, cavity fillings and slightly more complicated things. Each has been made as easy as possible thanks to the excellent people that work at Kids First Pediatric Dentistry. I definitely would recommend to anyone looking for a pediatric dentist.

Loved the hygienist, my daughter had a positive experience, dentist was very kind, just very upset…read morethat they applied fluoride and did not ask me! Had I known I would have denied bc I do not want that for my daughter.Then, I received a bill saying I owe for fluoride when I never gave consent for it to be done on my daughter?! They said due to frequency?! And I'm like I never knew you all were putting it on her. Had they asked and I gave consent I would gladly pay, but to not say anything and then bill me?!?! Not cool... when I spoke to the front office they said there was nothing they could do about it. Why? That is fraud!! Not happy

This was my daughters first experience at the dentist and when she left she said she had fun!…read moreEveryone was so happy and friendly. The doctor was patient and gentle. The waiting room was perfect for a curious toddler. Thanks again Joppa Green for making our first dental appointment so pleasurable! We can't wait to go back and get our teeth cleaned again!

One of the most unprofessionally run businesses I've ever seen. The technicians were great and they…read moredid a good job cleaning my 3 kids teeth however they failed to inform me prior to my visit that my bill would be in excess of $1000 for the visit and was required to be paid in advance despite that i have 2 separate dental insurance policies . In addition I was promised I would receive a call the next day and I never did. 7 days later I called to request a copy of my bill be emailed and 1:30 later still no receipt. I called a 2nd time and got a lot of lip service and a 2nd request for a copy of the bill to be emailed and never got it. Mind you this isn't a practice understaffed by any means...in fact there were about 5 people sitting at the front desk area. Called a 3rd time for a copy of the bill which i never received and the practice was closed for the day. I'm not one to right reviews at all. In fact I work in a customer service related industry and I understand the influence these reviews can have on a businesses, however in this case the overall customer service was so poor I felt obligated to share this in an effort to hope inform future clients but also hope that the owner/investors in this practice make sure this type of thing doesn't happen in the again.

If you have a child with special needs this is the dentist you want! Dr. Bowden is patient, makes…read morethe visit painless and fun for the kids. It was such a relief finding a dentist who really takes the time to get to know his patient and their needs and sensitivities. I no longer worry about dental visits for my sons. We have Dr. Bowden and his amazing staff to thank for that.

Great team!!! Everyone from front desk to the dentist warm and kind. Gentle with my daughter and…read moreshe's not afraid of dentists anymore!

This review is solely from the perspective of someone trying to get an appointment and may or may…read morenot be an indicator of the quality of care you might actually receive there. I just moved to the area and my child doesn't have a dentist yet. Unfortunately he chipped a tooth so I came across this dentist because they say on their website they offer emergency care. However when they called they said they only way for me to get an appointment would be to make a appointment for a cleaning and full exam. Unfortunately it hasn't quite been six months since his last exam so I wasn't sure if my insurance would cover the cleaning yet. When I described the problem again they told me if I didn't do the cleaning I couldn't get an appointment until February. Obviously with a chipped tooth you shouldn't wait that long to receive any care--and honestly their staff should be telling people that so that the child's tooth doesn't get more damaged. I'm totally fine if they just didn't have an opening (and in fact we ended up finding a really nice office). However, I just think they should remove the claim from their website that they do emergency dental care because based on my conversation with them they basically don't.

We have been with this practice for nearly a decade, but it's become too unbearable lately…read more Despite having appointments together for three children first thing in the morning, most recently we were there for over an hour and only one child was actually seen by the dentist before we ultimately left. The hygienist said the dentist was in a procedure while we continued waiting after the cleanings of the other 2, far beyond a reasonable amount of time. Our three appointments were at the same time and I'm not sure how another procedure could have been added in between them. More concerning was the mishandling of medical records afterward. When requesting my children's records to transfer care, the office repeatedly failed to send them correctly and ultimately sent another family's children's records to me, while sending some of my children's records to a different parent. This serious HIPPA violation was only acknowledged after I pointed it out myself. The combination of excessive wait times, poor communication, and careless handling of sensitive patient information made us lose confidence in this practice entirely.

The level of care and genuine concern I experienced at Smile Solutions was truly outstanding. Their…read moreknowledgeable, professional, and warmly welcoming team created a friendly, family-like atmosphere that I would absolutely recommend to others. I felt completely confident that the care I received reflected the highest level of expertise.

Really good, up to date dentistry. The staff are not just superficiously friendly, but do care and…read morepay attention to your comfort. I can't imagine a better experience. Well, maybe if it cost a bit less? InDr. Ritter and his staff are very friendly and professional. most of the world, you still get what you pay for. And my amount of recent work would add up in any case. They do explain costs, options, and insurance fully we'll ahead of treatment. Overall, I am pleased.

This place was fantastic!! We recently moved to the area and needed a new pediatric dentist. The…read moreentire staff exceeded my expectations!! Zahara, Madeline and Zehava (just to name a few) all took the time to explain what they were going to do prior to doing anything, which relieved any and all anxiety. Highly recommend!!!

I love the front desk staff and my daughter saw Dr. Neel for over a decade. We always thought Dr…read more Neel was very thorough but now that she is older and has received other opinions, my thoughts are a bit different. At her first adult dental appointment, they asked why she had never received any orthodontic care and said she needed to see an orthodontist ASAP. Severe overbite and significant overcrowding that had been getting worse over the course of several years. She is now almost 20 and multiple doctors have told us that she needs 1-2 years of braces and corrective jaw surgery to fix her mouth. I'm not sure why this was overlooked since we asked Dr. Neel several times if she would ever need braces from the time she was little and he always said no. When she was older, we asked about certain things that were abnormal with her teeth/bite and he told us multiple times that there was nothing wrong. I wish he had referred us to an orthodontist while she was under his care so we could have dealt with this earlier. We feel a bit confused on why this issue was never addressed and why this was able to go untreated for so long.

I recently had the opportunity to visit Doctor Stephen Kuzmak for dental work. I previously had…read moretwo root canals performed by an endodontist in Timonium and it didn't go great and in return caused breakage to my teeth. I have always had a fear of dentist because of past experiences which were very painful. I researched top dentist in Maryland and I came across Dr. Kuzmak, Towson View Dental Care and decided to give them a call and make an appointment. I was very nervous about the visit because I had two broken teeth with only the roots left in my gums. Upon my arrival I was meant by a warm and welcoming staff. Dr. Kuzmack himself came out to the waiting area to greet me and to offer me a bottle of water. That definitely helped take the edge off. He explained everything to me before he began the procedure. I always brace myself for the initial needle stick and deep burning that follows from the Novocaine... However to my surprise Dr. Kuzmack pulls out a device that he uses in conjunction with the needles that massages your gums during injection which helped to alleviate any pain! I was totally taken back that I did not feel ANY pain the entire procedure. No pain from the needle or the root extraction. If you are in need of any dental work and have a fear that there may be pain, or you are in search of quality dental service Dr. Kuzmack of Towson View Dental Care should be your #1 choice! M.Brown, White Marsh, Md

Top notch dental practice.... I also have been to several other Dentists and none can compare to…read morethe level of service this office provides. From the moment you enter and the time you leave, every single person you interact with are angels in disguise. Dr. K is a true artist