Brought car in because it had failed smog inspection. Technician was quick with the diagnostic and recommended actions. Even though I was a walk-in, they were able to complete the service the same day, and I was out the door without a problem. The staff was friendly and engaging with all of the customers who came in while I was waiting. I would recommend Eddie's for servicing your car's needs. read more

TRUST WORTHY So, was concerned about my catalytic converter that was replaced by original shop owner, Eddie. Although Alfredo bought the shop he stood by the replacement warranty; no hassle at all. Have been a customer since 2020 and have had all repairs done correctly. If you are looking for expert mechanics that you can trust please go to Eddie's read more

I have taken my car to this shop for major repairs and other services, and unfortunately, I cannot recommend them. In my experience, they try to get as much money out of you as possible. After having my transmission repaired here, two additional issues arose--issues they refused to take responsibility for. One of those problems had previously been fixed by another mechanic and I brought it to Eddies Auto Care attention right away, yet they dismissed it entirely even though I was under the warranty period. The second issue became apparent months later when I noticed my engine oil level was unusually low which I didn't have oil leaks before the transmission fix. After taking my car to another mechanic for maintenance and an inspection, they confirmed the oil leak was coming from the transmission side of the engine with pictures. Despite this, Eddie's Auto Care showed no concern when I brought it to their attention and not manned up to take responsibility. Alfredo, the owner, was just talking over me and not giving me a chance to talk at all. I guess he views that as great customer service. I just hung up on him. In addition, they recommend services your car doesn't actually need, while overlooking things that genuinely require attention. For example, other mechanics and friends pointed out that my rear brake pads were worn out and needed immediate replacement. Eddie's, however, told me the rear pads were fine and instead insisted that my front brake pads needed to be replaced--even though they didn't at the time. Based on my experience, I do not recommend this shop at all. They are not trustworthy, do not take responsibility for their mistakes, and will try to milk money from you. read more

I've e been going to Eddie's Auto Care for the last few years, and they've always taken great care of my vehicle. The whole team is friendly, helpful, and professional. They always make sure to keep me informed and are very clear explaining to me what my vehicle needs. During my recent visit, I was there long enough to observe how busy they were, yet they consistently put customers first, they made sure everyone's needs were taken care of (in person & over the phone). I also got to witness several satisfied customers leave the shop, which truly reflects the quality of service they provide. I'm very thankful to have a reliable shop I can trust to take care of my vehicle. I highly recommend Eddies Auto Care for any vehicle work needed! read more

This shop is a complete rip-off and takes advantage of people in need. I was quoted $170 plus the cost of the bulbs just to replace an emergency brake bulb and two license plate bulbs -- a job that took less than 10 minutes and only required pulling the bulbs and undoing clips. The mechanic claimed he had to "go into the trunk" and do all this extra work to justify the price. Little did he know, I actually understand mechanical work, and it was clear he tried to take advantage of me -- especially because I'm a woman. Completely unacceptable. Don't go here. Shop around and save your money. read more

Extremely Disappointed - Lack of Professionalism and Accountability This was my very first time visiting this location, and unfortunately, my experience was far from professional. From the moment I walked in, I was met with sarcasm rather than respect. Instead of being greeted in a welcoming manner, the tone was dismissive and carried a "high and mighty" attitude, which immediately set the wrong impression for a new customer. I was told upfront that the installation process would take two hours. Based on that information, I arranged my schedule and returned after two hours expecting the work to be completed or at the very least in progress. To my surprise, my vehicle had not even been touched. When I inquired about the situation, the response I received was even more concerning. I was told, "The work takes two hours, but we don't know when we're going to get to it." That type of answer reflects a complete lack of communication, time management, and respect for the customer's time. Transparency is a basic expectation in any professional service -- especially when dealing with new clients who are coming in prepared to pay and expecting to receive the service promised. The reality is this: when you are a first-time customer, the way you are treated determines whether or not you return and whether or not you recommend the business to others. Instead of building trust, this establishment left me with the impression that customers can expect to be given the runaround, vague timelines, and little regard for their business. I strongly encourage anyone considering this location to do their research. There are many providers who value professionalism, accountability, and clear communication -- qualities that unfortunately were not demonstrated here. At the end of the day, businesses grow by respecting customers' time, money, and trust. If those principles are not consistently applied, then the long-term reputation of the business suffers. At the end of the day, professionalism builds businesses -- and maybe Alfredo just needs a little more love at home to remember that." Ever since this visit with Eddie's auto care my car, my BMW has never ran the same so think twice. The second part about this whole situation that Eddie auto care in San Bernardino on baseline is the neighborhood neighbor. But there full of tricks up their sleeves be aware read more

Basically don't go here if you're white. Cant diagnose a simple ignition coil problem and want to charge thousands of dollars but somehow have great ratings. See other review. read more

honest,clean organized shop.been taking my 1995 dodge here for years 249k+ miles and counting.all work done here has been fixed correctly and stayed fix.thanks to all there. read more

I called Eddies Auto Care last week requesting service. I spoke to Alfredo who schedule my service this week and got my truck back on the streets, less than two days! Great customer service! I will definitely be returning with all my auto mechanic needs. Highly recommend! read more

Brought my jaguar in this morning , gentlemen at the front desk was very aggressive and rude. Owner or not shouldn't be showing up to work with that behavior. I decided to take my business elsewhere read more

185 dollars for two belt changes. you would be a damn fool to go here. How do these people sleep wi themselves at night. I can't wait until a shop is put on baseline to challenge this hold up. I'm praying for you women and men. single mothers would be doom here. read more

I was very impressed by how quickly they got it done and how much they were friendly and helpful communication with me I would recommend them to anyone read more

Superb service; they are very thorough and priced reasonably. I appreciate how they communicate via text with updates as needed.

From making my car service appointment & getting it repaired quicky. Staff is most helpful & friendly.

I really love these guys, they saved me on a rough heatwave in August of 2020. Thanks to their fantastic expertise, the BMW wagon runs better than ever. Despite being busy, they were kind and honest about their capacity to help out. It was a surprise and delight to understand that the business owner and son had been kindly helping me out since the start of the day. When I'm back in the area, I'll be seeing them again. Thank you so much for everything!! read more

I used to bring my car in here on a regular basis for service and repair. I brought my vehicle into this place a few months ago for a battery issue, and ended up paying over $500 for a new battery. Apparently Eddie, the original owner, ended up retiring and selling his business, and the new owners have decided to overcharge customers drastically. I never would have paid that much for a battery change if Eddie were still the owner. They also are no longer open on weekends which makes it very difficult for those of us who work during the day. It's a shame that Eddie is gone because he was honest, trustworthy, and reliable. I've been coming to this shop for over 10 yrs, but no more. I mean, they did fix my car, but they should never have charged that much. So, no longer open on weekends, and way way overpriced. I guess I'll have to find another mechanic. read more

First time here. I honestly thought they were one of those shop where they would add things on the lists for me to fix. At first, got irritated. But after getting my car back, some of the things that was an issue was fixed. Satisfied new customer. read more

Needed to have a front oxygen sensor replaced in my 1996 Toyota Previa. This "jellybean van" isn't easy to work on and many auto technicians don't know how (or just don't want to). First time at Eddie's Auto Care and we both met Jim who is knowledgeable, polite, helpful and on top of everything! Both my husband and I believe we've found the best auto technicians in the Inland Empire and in a long while (used to take my Previa to Sako's in Glendora). We will be taking our cars to Eddie's Auto Care exclusively from now on where we know they offer excellent and highly professional, thorough auto repair services for a very fair price! Oh, and their customer service can't be beat! Thanks Jim! read more

Eddie's Auto Care - Jim at Eddie's Auto Care is the best! Kind, polite, sincere and helpful! - Auto Parts & Supplies Near Me - San Bernardino, California

After reading positive reviews, I brought my car in for a new A/C system. They replaced the compressor but could not hook up the electrical because I needed a new HVAC?!? The real issue was that they DIDN'T KNOW HOW TO DO THE WORK. I Was charged $500 for the compressor and $325 for labor. I drove away with a bad feeling that I was taken advantage of. Two days later, I went to an actual A/C guy and he connected the existing HVAC to the new compressor for $100 including labor and VOILA, it now works. My instincts were right, Eddie's technician didn't know how to finish the job, and I should have gone to an A/C place to begin with. But I still wouldn't recommend Eddie's Auto Care to anyone! read more

I waited for the call"your truck is done"it never came. I had to call them, but besides that they delivered a good job at a fair price. read more

Eddies auto care shop took care of my trucks problem that I took it in for. Let me know about a few other things I needed to take care of. Why 3 stars They said I had a few leaks and that they would send me pics of it to my email address I provided. They never sent them. They said they changed my radiators cap but they didn't. I did go back and they changed it and told me they would send the pics out they just forgot last time. Well I guess they forgot again. Mixed feelings about this place. read more

In this day and age finding an honest auto mechanic is difficult. Look no further. Eddie's Auto Care took care of my wife while she was traveling thru San Bernardino. She ran over a ladder on the freeway, shredding a tired and possibly damaging the suspension. The tow truck driver said the undercarriage was damaged and he knew of a good shop nearby. I passed on his shady recommendation and had the car towed to Eddie's based on social media recommendations and numerous YouTube videos highlighting their work. They got the car on the lift immediately and found that everything was ok and we just needed a new tire. They didn't try to upsell me or take advantage of our unfortunate situation and had my wife on the road in less than an hour. Someone from the shop even called to make sure she made it to her destination. I can't recommend this shop enough. Thanks Eddie! read more

As always, Eddie and his team took care of my repair in the most professional and affordable way possible. Its hard to find a mechanic you can really trust to be honest, and do the best job possible, but for all the 15 years I have been coming to Eddies, that is exactly what he and his crew are. I highly recommend coming here for any car repair you need. They are very well trained, qualified mechanics and you will be very happy with your decision to come here. read more

My Toyota's air conditioning was blowing hot air. I took it to another shop and was told I had an electrical short. I took the car to Eddie's. He checked it out, I had an ac hose with a leak. He replaced the hose and now my ac is blowing cold air. Highly recommend this shop. They are honest, efficient and prices are reasonable. Thank you Raymond. I now know where to take my car for service and repairs. read more

Brang my car in to get my AC recharged i was told it got recharged but still wasnt working and to not take it to another shop and bring it back Wednesday but the next day (today) i brang it to my buddies shop and he told me that it was still empty and they never filled it up. They charged me $375 knowing they didnt fill it up and thats why they told me to not go to another shop. And when i called to tell them i hear when he first starts talking to the mechanic then puts me on hold for minutes trying to figure out some bs to tell me. They just wanted me to go back to make more money off me when all i needed was some freeon but they talkin bout having to change unnecessary stuff. Smh. read more

I never heard of a noise inspection and for $65... that's crazy everyone else said it was free to check it and give me a quote and this is what these guys tell you it's $65 to check for a noise SMH read more

Eddie's Auto Care - Auto Parts & Supplies Near Me - San Bernardino, California

Thank you Eddie's and especially Alfredo for squeezing me in on your already full day appointments. Also, for looking around until you found the parts needed to get the job done. I was very pleased that you went above and beyond to get my car back to me earlier than I expected. I have been coming here for many years and I am always happy with the work performed. Thank you all so much. Another happy customer read more

We take all of our vehicles to Eddie's. Their staff is friendly and straight forward. Very recommended

Eddie's is always quick and efficient. They are straight to the point of what needs to be done with fair pricing.

Excellent place to take your vehicle. I have an older dodge truck. They were able to work on it with no problems. I was updated every step of the way on the progress. I never felt pressured to make any repairs that needed to be done. All the staff was friendly and helpful. Only criticism, if any, is they are a Monday thru Friday shop. It makes it hard for those of us who work. But with that being said, they are worth the effort of rearranging your schedule to take them your vehicle. Appts are highly recommended. They will do fast, efficient, and correct work. This was my first time coming here and I will always take my vehicles back to them. read more

Took my car here and they tried telling me it was my engine that needed to be replaced and it would be $7200 . I took my car for a second opinion to a different shop it ended up being spark plugs and an air filter . This place is A JOKE the guy didn't even sound like he knew what he was talking about . 0 stars y'all suck read more

Called in for a smog check and a gentleman named Eddie had answered the phone. When I got to the location he greeted me and asked how he can help. Got quoted 1/2 an hour for smog check only because someone else was getting helped when I came. Got my smog done in a fraction of time with THE BEST customer service. Eddie takes pride in what he does and it shows. I will definitely bring my cats back here and I would highly recommend this place to anyone. Tip: its on corner of Sepulveda and Baseline with the entrance ob sepulveda. Sort of tricky to find if you dont know the area. read more

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amazing place if your considering it dont second think it they get you right and no problems with ur car after

They helped replace my brakes master cylinder. They were quick and very attentive. They only took one day and i got my car back the very next day after leaving my car the morning before. I like how they called to quote me as soon as they figured the problem out and were able to fix my car. My breaks feel great! read more

So we went in because our chrysler 200 was overheating and we thought it might be the thermastat or, the dreaded head gaskets. I am not that car savy but I am not totally lost either. That being said this place was amazing. They worked fast and kept me updated throughout the process. These guys are honest and they are hard working as hell! It was reasonably priced too! 5/5. Thanks guys for getting us back on the road! read more

Very prompt, professional, honest, and great work. Communication is good will send you pictures of what's wrong with your vehicle with explanations. I trust Eddie's Auto Care for service on all my vehicles. read more

Fast service and nice people (even on the phone they sounded like they wanted to talk with you). But dang $55 normally for a smog check which is a 20 minute test? That's quite overpriced... Print out the $10 dollar coupon on their website. read more

absolutely horrible experience!! i had to get a loan for the repair of my catalac converter and flex hose. they replaced both - a few days later the hose broke causing smoke and loud exhaust noise you could hear for blocks. weeks later the replacement hose came in when i brought the car in they said it wouldn't work and had to be replaced with a prefab three weeks later they welded it on. as i drove off the engine light went on and i returned to the shop to find the catalac was faulty too!! this took over 2 months in total and nearly $2000 for nothing!!! i'm now going to the dealer to fix it right. i tried to save money coming here but it just cost me time and money i did not have. do not come here for any of your car's services!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

You're dealing with the best when you pull your car into their shop. They're smart, friendly, honest, efficient, and very fair priced. There are three things that made me a regular customer. First off, Anthony said that he'd be finished with my Patriot "In about an hour..Hour and a half." Sure enough, the car was done before an hour and a half. I don't know about you, but I can't stand when a mechanic gives you an estimated time, then goes hours and hours over that time. Secondly, Anthony clearly explained what my car needed. He didn't talk down to me, and he wasn't trying to throw unnecessary work in. Lastly, the place is clean! I watched 2 different people mop the floor in the waiting room; and the bathroom is clean and well kept. They're AAA approved, and they act like they are. Everyone there was a total professional, and the place is family owned. I met the owner (Eddie), and was pleased at how proud he was of his place. You could tell that this man really cares about his customers, and his reputation. I used to go somewhere else for work on my engine, but I won't do that anymore. These guys (and his wife who also works there) are the best in town. read more

Very courtesy people special Ramon he is on top of everything i recommended this auto care to you bring your car for any issue this people are professional thank you read more