Called up Toyota of SB to see what they value my car at, after I said I had a 16.6k offer.. I came…read morein because they said they would give me a competitive offer for it! They gave me about $100 above KBB (14.6k). Brought me in for nothing! But I will say I have to thank Kieran, the acquisition manager. He really pushed me to explore my EchoPark offer at 16.6k! I made the 1 hour drive to Calabasas and I walked out of the door with 17.1k. Thank you Kieran & shoutout EchoPark.

I took my Prius in for a maintenance visit. Sadly, we'd been accidentally sideswiped by a tall…read morepickup truck that hadn't seen us, and it left rubber on our rear wheel arch. There was no real damage except to my nerves, and the pickup driver couldn't have been nicer when we both pulled over. We said, "No biggie, we'll deal with it." I mentioned it to Daniel when I brought the car in, and he said he'd have their detail guy look at it. It looked awful. I'm thrilled that Daniel bid it and his detail expert did a superb job all on the same day as our service. You'd never know we'd gently collided with a big pickup. I was really happy not to have to go to a body shop. It's nice when your dealership is kind, understanding, and gets your sweet ride back to you quickly. Thanks, Daniel! And the detail expert!

great experience. Superior customer service. process for buying a car c seamless can't be any…read morebetter.

I recently sold my Toyota Highlander to SB Toyota for a fair price. But at closing I was told that…read morethey would not issue a check at that moment but would have a check ready for me within 72 hours. their explanation for the delay was that they had to first process the sale through the DMV, which I questioned. I was told that I would receive a call when the check was ready for pick up. I waited three days for my check and then called them. I was told the person I asked for was not available so I left a message to call me back. No call back. The next day I called and told them that I was driving to them to pick up my check. They finally issued my check four days after the sale. Very poor communication, and a questionable sales practice of holding back my check at closing. Would not sell a car to them again.

Looking for a hassle free used car experience? This is the place! None of the dealerships BS to…read moredeal with. No annoying phone calls. No up sales of things you don't need. All of the cars are clean, low miles and most with single previous owners. The experience is hassle free and we couldn't be more happy with our purchase! A beautiful car at a great price. We would definitely buy another car from Carzoid. A refreshing experience!

UPDATE: My dad has owned the truck for 5 years since my last review and the truck still runs great…read moreand he has never had an issue with it. For context, the truck is a 26 year old Tacoma with 166K miles and he got his money's worth out of that truck! I am in the market for a second car and I am constantly checking the website to find the perfect car because of how great my dad was treated at that dealership.

Alfredo was a wonderful salesperson. It all went very smoothly, with me in out the door in just a…read morefew hours. I love my Nissan Frontier 4x4

Was told you need a new battery Three years+ and I still have same battery. Other work I was told I…read moreneed local mechanic said NO you don't.

We recently bought a vehicle here and Mike H. was our sales guy. At this location, I imagine a…read moregood portion of the clients are of a high net worth looking at top of the line Rovers. We were looking at more of a base line CPO model and ended up buying it. Given we were from out of town there were a lot of details we had to do over text and phone calls. My review is to point out that everything was handled so professionally by Mike - so much so, he made us feel like we were buying a brand new top of line model. Very impressed - keep it up Mike!

I had past experience dealing with Jaguar/Land Rover in Carlsbad, CA and always received…read moreoutstanding customer service over the years (2013-2020). Even though I had a Jaguar over a few years old, my personal service rep always saw to all our questions or concerns, and made us comfortable. Having moved to the central coast, and now in possession of a gently used Range Rover, I had very high expectations for our assigned SB service rep. Glad to say, Kevin has not let us down! Our used Rover has needed a couple service appointments, and our experience so far has been top-notch. I am so relieved to have found excellent customer service here as well. Thank you Land Rover SB, and to Kevin for making this location transition a little easier.

Zack is awesome and he stayed late just to make sure my car was safe to drive up north. The oil…read morelight went on and he made sure all was fine. He did the same when the coolant light went on recently. He's on the ball and a really great person.

My name is Shelby Linka and I am writing this to express my shock and disappointment in the…read moretreatment I received recently at Santa Barbara Porsche. On 8/9/25, I sent an inquiry for a 2023 Shark Blue Porsche GTS which had been on their lot since 4/8/25. Dylan, a new sales representative, responded to my inquiry with a leasing option for the vehicle. On 8/21/25, I again contacted Dylan about this vehicle as I saw that the dealership lowered the price. I indicated to Dylan that I was still interested, but I was looking at another GTS with similar specifications. Further, I stated I would be interested in his vehicle if they could match the monthly leasing payment of the other dealership I was in contact with. Dylan then stated his manager, Rene, was able to lower the lease factor rate an additional $70 a month. He stated they were all in at this point and no further discounts were available. On 8/22/25, I requested to speak directly with Rene to directly discuss all options and pricing. I was told that a call could be scheduled the following morning. Unfortunately, the call was never scheduled because Rene was "too busy". On 8/27/25, in a further attempt to negotiate with Rene, I sent Dylan and Rene information on a lease for the same car from another dealership. On 8/28/25, I was contacted by both Rene and Dylan. Rene began the conversation by indicating that he is very busy and does not have very much time. At this point, I stated I wanted to make this deal happen. We finalized the leasing contract, and I sent the dealership my license and filled out a credit application. At this point, I planned to make the 2 hour drive that afternoon, once the car was detailed, to pick up the car before close of business that day at 6 p.m. When I arrived at the dealership at 5:15 p.m. Dylan asked if I would sign the paperwork for the lease before driving the car, as they were closing in 45 minutes. I stated that I wanted to test drive the car before signing any paperwork. Surprisingly, when driving the car, Dylan and I immediately heard a loud banging noise coming from the steering wheel. At this point, not knowing the extent of the issue, I decided not to sign the paperwork until the car was checked the next day. I received a text from Dylan the following day indicating that he would contact me as soon as he knew the status of the repair. I asked to speak with Rene at this point. After several hours of no contact with the manager Rene, I sent an email to Rene's manager Bill Fogg asking for him to contact me. Only then did I receive a call from Rene who indicated Bill Fogg asked him to contact me regarding my email to Bill Fogg. I expressed my frustration regarding the events that transpired the day before. It was clear to me that the vehicle was not ready to be leased, yet, both Rene and Dylan proceeded with the contract knowing I would be driving 2 hours to complete the transaction. Rene did not apologize for the events from the day before, took no responsibility for attempting to lease a car that clearly had not been inspected, and offered no assistance moving forward to complete the transaction. He minimized the inconvenience this situation caused me by saying things happen, they are working on resolving them, and they would follow up with more details. I immediately contacted Dylan and requested in confidence not to deal with Rene because of his attitude and non-responsiveness on multiple occasions. Dylan indicated that Rene was not the manager who usually handles used car deals and that he would ask the used car manager to call me. Immediately after the above request, Rene calls me saying that Dylan came to him with my complaints and that he is the manager in charge and no one else. He then stated that the dealership did not want to work with me on this transaction. No further details were given. To date, I have not been contacted by Bill Fog, dealership manager or Steve Knappenberger the owner, despite emails asking for an explanation. I am highly frustrated and disappointed in the massive lack of customer service and disrespect I received from Santa Barbara Porsche. Minimally, I would expect a vehicle would undergo an inspection prior to any offering of sale/lease. Further, they knowingly agreed to a deal and pick up of the vehicle without such inspection. Please consider my experience when determining where to purchase/lease your Porsche. The dealership should not be allowed to continue these unprofessional and deceptive practices to any future clients, and I hope they will be held accountable for the treatment I experienced.

They took care of an annoying error message on my new truck that I bought from a different ford…read moredealership. My service advisor Omar communicated the situation well all throughout the process. When I came to pick up my truck after hours with my emoto, a whole team of guys were happy to help me load it into the truck. Thanks a ton!

DO NOT PURCHASE ANYTHING HERE. I SWEAR YOU WILL REGRET IT FOR THE REST OF YOUR LIFE…read more I purchased a new car from here and it's been 2 months and I STILL HAVE NOT received anything from the bank in regards to where I make a payment for my car. I call and call and I never get call backs. As it turns out my paperwork was never filed to their lender. And they got some reason didn't "catch it" until I brought it to their attention that something is not right. Well stupid us we decided to buy a truck from there as well. Keep in mind in one month we spent a little over 100k with 2 cars there. Everything for the truck is done in a reasonable amount of time I get my plates and registration. A month later I get a bill from their corporate office saying I owe them like $500 bucks. Wtf. Also trying to get parts from service is terrible. So incompetent, lazy and rude.

I had the absolute best experience with Tracy Obermeier at Mercedes Benz Santa Barbara. Tracy…read moreworked with me to get into the perfect car, and went above and beyond to make it happen. She is attentive, straightforward, reliable, and true to her word. If you want a Mercedes or Porsche, she is the one to take care of you. Tracy worked with my goals for the vehicle and payment, and found the perfect car at another dealership. Immediately, she secured the car and made sure it was available to me. Thank you Tracy!!

i brought my mercedes in because there was a problem. They updated the software and charged me for…read moreit. when i left the dealership the problem came back. They refused to refund the money.