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    Toyota of Hackensack

    2.5 (222 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Toyota of Hackensack

    Auto engine repair

    Toyota of Hackensack Photos

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    Bought a certified used Toyota. One of the tires went flat because of sidewall damage. When the tires were removed by the tire mechanic all four tires had the same sidewall damage on the side of the tire that faces the car - not visible from walking around the car. He was very suspicious because the tires had plenty of tread life left. The tires were clearly flipped to not show the damage. Imagine if this tire gave out going down the highway... I spoke with Kat who was less than helpful. Pretty much said "too bad". Would never consider buying from them again. Shame on you and your substandard practices! They earned zero stars in my book.

    Felix R.

    The staff are amazing, polite, professional and understanding. Kudos to Paul, Andrea, Maria, José Antonio & Jonathan. They're all very helpful. But the reason of only 4 stars instead of 5, is because I stopped by due to my right front tire deflating constantly, so much so that when I went to retrieve my vehicle in the morning it was completely flat, i had to use Toyota Roadside Assistance to call a tow truck which by the way filled it up with air, it also had malfunctioning TWPS. That evening I got my vehicle back, drove around for a couple of hours and well, the front right tire kept deflating but at least the TWPS still worked. So I had to inflate my right front tire up to 60PSI so in the morning I had enough air to drive to Toyota Of Hackensack. Once there I was greeted by the friendliest valets, José Antonio & Jonathan, they gave me the paperwork to take to Andrea, and Andrea sent me to Paul. It turns out that I had a nail in that tire, why didn't the mechanic find this the day before? I will never know, but that sucked that I had to spend 3 hours for something that I assumed was fixed the day before. All in all it's the people that works there that makes it a great place, except for the mechanics though lol

    Toyota Rav 4 Hybrid LE ruby flare pearl

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    6 months ago

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    2 months ago

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    11 months ago

    This place is efficient and quick. Had warning light come on after only having car for a week. Highly recommend A+++++

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    6 months ago

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    4 months ago

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    8 years ago

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    2 years ago

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    3 years ago

    just bought a truck. Abigail Luna was the only contact I had with the dealership. Awesome experience. Awesome service. Highly recommend.

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    3 years ago

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    7 years ago

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    2 years ago

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    5 years ago

    Miriam. Was my sales Rep. she was awesome. I recommend Hackensack Toyota to anyone

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    5 years ago

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    3 years ago

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    7 years ago

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    Page 1 of 6

    Ask the Community - Toyota of Hackensack

    Review Highlights - Toyota of Hackensack

    I called Ron Belotti from Toyota Hackensack late in the afternoon and he immediately got in touch with Armando Morell.

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    Autozone

    Autozone

    2.7
    (29 reviews)

    I got some batteries from this company. They are pretty good good staff. I would recommend this…read moreplace anybody looking for auto parts and batteries.

    NEGATIVE STARS IF I COULD. I've had two separate issues at this specific auto zone. They are…read moreincredibly disorganized, nobody knows where anything is, and are very unhelpful. My first issue was when I tried to order a lug nut wrench from them. I placed an order to pick it up and when I got there the employee says that they don't have it in stock and he couldn't even issue me a refund or help me in any way, he simply told me to reach out to AutoZones online help because for some reason the people running the actual autozone couldn't do anything. My next issue was the same thing. I saw online that they had these specific headlights in stock and it said I could pick them up today. This time I didn't order ahead based on my previous experience. I checked around for the headlights, again this place is super disorganized with stuff just thrown everywhere and resealed packages everywhere. I asked for help because this place was such a mess and the woman couldn't help me. I showed her their own website that showed that they did in fact have my item in stock but she simply told me that whatever they have would be sitting in the clutter in front of me and she basically told me she doesn't know. It also doesn't help that people who are supposed to be helping you, don't even speak English. You can only get so far when people just tell you "I don't know" and just mumble to get you out the door because apparently they don't like receiving business. So in short, nobody knows anything here, if you don't know what your looking for they probably won't be able to help you unless your asking for a manager or something so definitely save yourself and don't waste your time here.

    Toyota of Hackensack - car_dealers - Updated July 2026

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