We happily recommend Mike and his team at Troyer & Cabot! We worked with them on the sale of my…read moremom's townhome after she passed away. The first meeting we had with them we knew this was the team to work with. They have extensive knowledge of my mom's townhome community of Cuernavaca in Mountain View. From day one, everything about managing the sale was so seamless. The staging that was done was incredible (thank you Emily - from their group!) and after one weekend of open houses, the townhome had many offers, well over asking. The best thing about Mike was that he is so personable and nice, extremely good at communicating and was so patient with our many questions during the sale process. Without a doubt, if you need a realtor in their area, call the Troyer & Cabot group!

I am happy to recommend the Troyer and Cabot team. Everyone we worked with in this group was…read moreoutstanding in terms of communication and professionalism. Their advice for renovation and staging was spot on and we had several offers over asking for our condo. All paperwork was handled in a timely and flawless way. We are very happy with the sale and grateful to have worked with this team of experts.

After researching and meeting with a number of realtors, we selected Kathy on the basis of…read morereputation and Yelp reviews. Our initial meeting was purely exploratory - but by the end of it we were so convinced that Kathy was head and shoulders above others that we initiated an agreement on the spot. And we are so glad we did: from beginning to end of our sale transaction Kathy was insightful, honest, practical, efficient, and in every way the professional that we had hoped for. What we had not expected and were delighted to discover is that she is also extremely empathetic, sympathetic, supportive and a delight to work with, even through the traumas of selling a house (staging, anyone??!) What was also clear is that throughout her career she has gathered a team around herself of individuals who are as dedicated, professional, responsive and efficient as she is herself. For example, we had to re-carpet our large home; replace windows; refinish woodwork; and for each of these her team found reliable, efficient and cost-effective solutions, with all these jobs finished within a matter of days. Her office staff are equally responsive: when another realtor set off our house alarm by arriving without an appointment, Halin actually dropped everything and went over herself to sort things out for us! We particularly appreciated the pragmatism that both Kathy and her team showed (particularly Linda, for which a personal shout-out), in advising us where to commit our time and resources, and where we could scale back, in order to get the maximum from the investment we were willing to put into the selling process. Even the dreaded staging was conducted with respect, pragmatism, professionalism and efficiency; and with an added responsiveness that went beyond the call of duty, as it had to be done to such tight timelines. Throughout the open houses, receiving of offers, and coming to contract closure we were similarly delighted with the extraordinary smoothness of the transactions, and the speed and quality of results. Watching Kathy 'do her thing' during the offers meeting was a sight to behold: I have never felt more confident - and relieved - to have such an important negotiation in another person's hands. She is truly remarkably good at what she does. A personal note to end: throughout what is not the easiest experience one ever goes through, I am particularly grateful that not only was Kathy all that I could hope for from a realtor; she has also become a friend. There is no higher accolade that one can give.

Treated my elderly mother poorly. Inexcusable. My father had just passed and my mom felt bullied…read moreand belittled. We would never recommend Kathy. Be better.

We sold our Mountain View townhome with Rainmaker Real Estate. Their in-depth knowledge of the…read moreMountain View, Los Altos, and adjacent towns was key in our selection of Rainmaker. Another factor in selecting Rainmaker was Yao Li's diligent preparation and planning of the pre-sale process. She is awesome! Leading up to the on-market listing, Alex was super clear and explicit on what will happen and how to prepare. He also provided thoughtful advice on what listing price to select in order to attract the most buyers. We were able to go on-market, do showings, send out disclosures, and request offers in no time. Alex's support extended to a great conversation on the pros/cons of each offer, which led us to being under contract very quickly. In the end, Rainmaker Real Estate was awesome to work with. Alex and Yao provided a great product with *ZERO* drama, which is what we wanted. We will use them again, if we are in the market to purchase something in the MTV/Los Altos area.

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

We've had a great experience working with Nova for managing one of our rental property…read more Communication has been consistently fast and clear--they respond quickly and keep us informed every step of the way. Whenever issues come up, they handle them efficiently, which has saved us a lot of time and stress. Maintenance has also been smooth. Repairs are done promptly, and the pricing has always felt fair and reasonable. We really appreciate that we don't have to worry about day-to-day management--they take care of everything. What stands out the most is that they genuinely look out for our property's best interest, not just handling tasks but making thoughtful decisions as if it were their own. Highly recommend to anyone looking for a reliable and professional property management team.

We rented a house via Nova Land in past four years and it was a great experience. Kevin was our…read moreproperty manager. He was very considerate and always respond to our requests promptly.

We lived for 4 years in a terrific Summerhill rental home in Los Altos Hills. Teri and Natasha were…read moreamazing. Responsive to all our requests. Helped facilitate several owner-paid home improvements. Extremely courteous and respectful about our privacy. They were a delight to work with from start to finish. The home had amazing views of the valley.

Teri is absolutely amazing. Her response is beyond professional. We understand that many things…read moredo not need to be attended to right away, but yet, she always does. Her experience in property management is undeniable. We had some bad experiences in the past with the previous management company, but I am guessing the landlord felt the same way. When Teri came onboard, it was night and day! AND she is also very nice and as sweet as the home grown honey she shares with us. She absolutely deserves her 5 stars!

Negligent - stay away…read more They did not update the county's address on file for the mailing address of my new property, and as a result, taxes were delinquent. This cost me thousands of dollars. They completely ghosted me and stopped responding to my eMails. I had to update the address on file myself. They didn't complete the service for which I paid, and just pointed me to the fine print that said nothing is ever their fault. Samuel J. Salas in particular is terrible, tries to give the runaround, and is totally not accountable as a manager for the branch. Pathetic.

Do NOT do business with this company! At a closing they had not done their due diligence and their…read moresettlement agent MISSED a mortgage on the property resulting in us paying $30,000 in interest payments to the lender over the next 6 months until WE figured out the mistake that had been made. When the mistake was discovered they had the audacity to blame the real estate agent and after attorney fees we received nothing. A first rate title company would have admitted their mistake and compensated properly, considering that a title company's MAIN purpose is to search a properties title for any liens or incumberances. My family was in the real estate business for 40 years in this area and I have never experienced a mistake of this magnitude or a company so unwilling to admit their obvious responsibility. STAY AWAY!

Somehow these guys got our unlisted phone number and repeatedly call to sell our property. We are…read morenot nor have ever sold a property recently. This has been ongoing for months now and when we tried to speak to the caller, it was a robocall. Redial goes to Intero Real Estate services main voicemail. Not only is this harassment but also very unprofessional and disrespectful. PLEASE STOP

This review is from the Diaz Family!…read more Had a pleasure of working with Sirilo Ortiz and his team. I cannot express how grateful we are to have had him as our agent. He was initially referred to us by a cousin of my husbands family. How please are we that we gave him a call. Sirilo went above and beyond exceeding all expectations. In the beginning we were so nervous about becoming a Home Owner. We are a young couple with one child, working hard everyday and we were about to use our life savings to achieve this dream we had. Married last year in 2015 we had a goal of purchasing for our one year anniversary to eachother. When we told Sirilo our goal, our plans, our dream... It was like they became his too! He showed us over a 100 listings, what hard work it was. Me being so picky and wanting to stay within our budget was sometimes discouraging and limiting, but he assured us with no pressure that we could make it happen. After introuducing us to Javier Britto over at Imortgage it was like we had acquired a major power team!! We had so many options, I wasnt aware that there were so many options for first time buyers with great credit, we worked very hard to prepare :) but with our preparation and there expertise we did it!!! Proud to say that we worked with Intero, Sirilo, Javier and Toni who helped with escrow. What an amazing and smooth experience. I didnt know it could be so simple. Thank you for helping us and getting us a deal, a score and Ace in the whole because we had to have this house. We got it! We will work with Sirilo and recommend him for years to come . Sincerely the Diaz Family

Mini helped us sell our house and did an excellent job for us. The process was very easy, Mini…read moremade and executed great suggestions for improvements before we listed the property. The house sold at a price we were happy with, in large part due to Mini's negotiating prowess. Selling your house can be stressfull at times and Mini was always a calm presence for us. We wholeheartedly recommend her.

Mini and herteam, including her husband, Kuljeet , are absolutely wonderful!! They made the…read moreperfect and necessary improvements to my home before selling that got us the best price with multiple offers! Sold in on weekend with every part of the process as seamless and easy as possible. She listens to your concerns, confers with you and gives her advice as how best to position your house. Professional, thorough and just the right amount of personal touch that is needed when buying or selling a house.

Audrey and her team are the real deal. From the first conversation through final paperwork, they…read morewere organized, responsive, and genuinely helpful -- the kind of people who make a stressful process feel manageable. What stood out most was how prepared they were. They came in with a clear plan, which made it easy for us to coordinate our own move around it. When it came to prepping the house, they were thoughtful, suggesting only the improvements that would actually move the needle, then connecting us with the right people to execute them. The DeLeon design team's staging felt like it belonged in the house rather than being dropped in from a showroom. It complemented what was already there rather than overwriting it. Closing was smooth, with Audrey and Karen keeping us informed at every step. If you're thinking about listing, call Audrey. We couldn't recommend her more.

Deleon team did a wonderful job in preparing and marketing my house. Francis Lopez is a very…read moreprofessional sells agent and pleasure to work with. Elve is an excellent project manager with her dedicated team . Special thanks go to Brian for his efficient and high quality professional workmanship. Thanks to the whole Deleon team for making selling my house a much less stressful experience. Highly recommend.

As the owner/broker of my real estate practice I needed a reliable transaction coordinator to…read morehandle all my transactions/files. I was referred to Key Transaction Coordinators three years ago and I could not be more pleased. Its almost been like a dream come true working with Melissa and Laura. I could not ask for better service from them, as they stay on top of all my files with meticulous detail and ensure I have a complete file when we close escrow. It takes a huge burden off my shoulders as I am not running around tracking down every last document needed. In addition to creating clean files for me they go above and beyond with their work and in my opinion do things other transaction coordinators would not. They truly care about their clients and want to make sure each client is satisfied. They have literally saved me hundreds of hours with the work they do. Their best attribute is their responsiveness. Whether its an email from me, the escrow officer or other agent, they respond extremely fast! Its like clockwork with these ladies. I almost did not want to write this review as I did not want to get the word out!! Thank you Melissa and Laura for making my practice run so efficiently!

I have worked extensively with Melissa and Laura for the last 4 years in numerous transactions…read more They are super responsive, friendly, and very professional. I cannot say enough good things about them as they are as good as it gets. They take a huge workload off my plate and keep me organized during the chaos of challenging transactions. I will be using them for years to come. I would highly recommend them to anyone needing assistance in their Real Estate Transactions. This is truly an awesome team!