DO NOT MAKE THE SAME MISTAKE WE DID…read more On, January 17th of 2021 my girlfriend and I decided it was time to add to our family. After doing research on places to get a puppy, we chose brookside because they had pretty good reviews. We had our eye on an Australian Shepherd, who we named Jax. So we took the ride from Easton all the way to Hazleton to bring Jax home. The employee at the pet store was very nice and she let us play with Jax for a good bit of time before we bought him. Everything seemed to be perfect up until Wednesday, January 20th. Wednesday Jax started to vomit up everything he ingested. We kept him on the same food from the pet store and even the same feeding schedule. He had loose stool all week but we just assumed that it was from his nerves of being in a new environment. Wednesday Jax refused to eat anything and over the night going into Thursday his vomit developed a color to it so we rushed him to our vet. The vet took Jax in immediately. Little did we know at the time, but that was going to be Jax's last day at our home. Jax was diagnosed with Parvo, a pretty potent disease commonly found in puppies. The vet explained to us that it takes about 3-14 days for the dog to show symptoms to basically assure us it was no fault of our own. Once Saturday hit Jax still did not show any signs of improvement. Our vet recommended we take him to a 24/7 animal hospital so that he could get more intense care over the weekend since they are closed on Sunday. So that is what we did. Meanwhile we reached out to the store and the manager called my girlfriend. At first she seemed really sympathetic and told us to keep her updated, but as the vet bills grew she distanced herself more and more. Tuesday morning we got a call at about 430 am telling us Jax became septic overnight. It was the very last thing we wanted to hear. At this point, Jax spent more nights in Vet care than he did home with us. Parvo is a very contagious disease and the Friday after he went in we did a 8 hour clean at our house to make sure it was safe for when Jax could return home. To our horror, Jax never did return home. Tuesday, January 26th our beloved Jax passed away. We were living in a nightmare. We chose Brookside because of their positive reviews, we paid $2,500 for what they promised as per their website as a "Happy, healthy puppy". However this was not the case. Due to the lemon law in Pa, they had to reimburse us the price of the dog. However they have refused to do anything more. The best the owner said she could do for us is give us his brother for free. But at this point, I do not trust them, nor the breeder they do business with. We did a little digging and it turns out Jax came from Missouri. The owner gave us a bs sob story over the phone how she pleaded with her husband that they only way she would ever get into this industry was if they used reputable breeders and not puppies from a puppy mill. However this place in Missouri is a puppy mill. The kennel group that the "breeder" claimed to be apart of said they never heard of the guy. How is it that we were able to find that information out with one phone call and they couldn't? They weren't even able to provide the USDA breeder license numbers for breeder himself. The lady admitted to us that they normally get their dogs from places in the Northeast but due to the shortage of puppies from covid, they had to branch out. She said that "this guy just fell through the cracks". To me, that is unacceptable. We have now made plenty of phone calls to groups like the Humane Society, the Better Business Bureau, USDA and The Attorney General. One of the wardens who does inspections at Brookside Pups stated that if it was up to him he would have shut them down years ago. Being from a family owned business myself, I know the value of treating your customers right. This company does the exact opposite of that. They have lied to us on multiple occasions. I want to make this point clear, this review is not for me. This is for you. Please do not make the same mistake my girlfriend and I did and do business with these people. They do not care about you, or the animals they are selling you. Seeing Jax the way he was towards the end was absolutely heart breaking. RIP Buddy

I had such a awesome time. It was so clean and neat I was able to find what I wanted very easily…read more The people were awesome and very well informed. The puppies were also very very well taken care of.

Not going to get any Chinchillas for $199.00 where the place is asking for animals should be…read morereasonable but not for that much everyone should be looking for decent prices for all pets

All those hamsters in one small cage was so sad to see. They didn't even have a wheel. I hope they…read morecan give the hamsters and all the other animals better care there.

Funny how my review gets taken down..If you care anything about your pet, DO NOT PUT THEM IN THE…read moreHANDS OF THE GROOMER, Elizabeth "Liz" Eichenlaub. I made the mistake of taking our bischon frise and she shaved her down to her skin from her nose to her tail. The worst part is that she came back with multiple cuts all over her..I've taken this all the way up to corporate and nothing has been done. Pet Supply Plus in Bloomsburg does not care about their customers or the well being of animals as this groomer is still in practice.She isn't even certified & works without a mentor. To the owner in Bloomsburg, do not bother responding to this, you have done absolutely nothing & to say to other reviewers that you've never had a complaint is a blatant LlE bc I've made quite the uproar! You could care less about the well being of animals!!! Llz is a lawsuit waiting to happen!

First, 14$ for a wash is a lot. Second you're limited to 20mins....!? I'm sorry for a large size…read moredog there is clearly not enough time to do a 14$ wash in 20 minutes! Honestly disappointed by this place.

This is entirely based off of live animal sales. I went to this store to price check gecko diets…read moreand saw several crested geckos crammed into one tank that didn't have any plants real or fake and didn't have any room to climb. For the record crested geckos should never be kept together unless you provide multiple food and water sources and never under any circumstance keep more than too together. These same disgusting living conditions are inflicted upon several other animals they keep there. I truly hate to rant, but I find this incredibly inappropriate and unethical. There's no excuse for this, and no one should ever buy pets from here.

Don't have enough good things to say about the grooming department at this store! I have two…read morechihuahuas, that can be quite a handful. Walt in the grooming department works SO well with them! I have never had anything but wonderful experiences (even when my dog poops all over the table). I can tell the staff in the grooming department genuinely cares about their animals! Noodles and Nelson always look and smell wonderful. We will continue to use these services!

they really do extremely well with grooming my dog. She comes back very happy. Prices are decent…read moretoo! Thank you Creative Dog

Took both of our dogs here to be groomed. They did a great job especially with the nails.read more

I bought a rug there that immediately fell apart. When I went to return it they refused. Ok I…read moredidn't have the receipt or tags but when I called Marshalls corporate they were able to help me. They asked if they checked to see if there was one in the store - they did not. They asked if the store checked through my credit card receipt - they did not. I probably would have been ok accepting this (had corporate not been able to assist) but both the manager and cashier were both horrible and basically told me it was not their problem. Terrible people. Terrible customer service. Terrible product.

Great location! I've always had great luck at this store. Lots of variety. My most recent visit I…read morefound a mixture of totally random, awesome stuff: dog toy, garden shovel, glass food containers, makeup organizer, charcoal toothpaste, makeup brush, foot lotion, and decorative wooden sign - all under $50.