I am new to aquariums. I have been to 5 different pet stores in the past month. That said, when I…read morewent to One Stop (OSCP) and walked in, I was not pounced on by staff. I had time to look around at everything I needed. I was stopping in to find a test-kit for my fish tank since I am having issues. I have gone broke trying to get this 29 gallon tank!!!!! So I was very surprised when Dan, had a 30 minutes talk with me, answering my questions, steering me down a sensible path and saving me a lot more money then I was needing to spend. I thought their tanks were great for a busy store. Fish were pretty and looked very healthy. They had a superb selection of live plants, tank backgrounds, fish foods, plant foods, etc. They did have pricey tank decor but that is the #1 observation I have made everywhere, tank decor is as expensive as gas. This store is 35 minutes away from my house, I will be going there and considering this my "GO-TO" fish store. Out of the 5 I have been to, they are reasonable in pricing all around. They could be a little less, but they could also be a little more. This price issue is a reason I will continue to return for mostly affordable fish tank needs. Dan is GREAT! I hope to grow a long term relationship with this staff member as his knowledge, kindness, willingness, and courtesy to save me money, made this a 5 star review! I will call ahead if I can to see if he is working, so I know I am getting consistent advice of how to be a aquarium hobbyist. Thank you OSCP!!

Clerks sincerely try to offer helpful cutomer service however fall seriously short when they have…read morebusy rushes. Better training and organization for dealing w rushes might help? Last time I was in someone said they would go get my order in the back. She seemed the only employee on the floor. I had talked to this same person in the morning to put the order because I pressed for time when I came by to get it. I think she's is getting my order. I wait. And wait. The store is almost empty. More that five minutes later I find her in an aisle having a long chatty conversation with the only other customers in the store. She see's me amd says oh yeah I'll go get your order now. Some time later it shows up on one of the counters but nobody tells me its there. Someone else shows up to check me out (back from break I guess). I ask a question about shampoo as she begins to check me out, decide not to get it and turn to pur it back on the shelf. When I turn around she has moved my stuff aside and is checking somebody else out. It is now 20 min that I've been waiting to pay for an order that was ready before I arrived and this is tue second time I've been put sdie for so.eone else while someone was supposedly helping me. I speak up saying I'm next and that I've been waiting a long time. For this I get yelled at in front of the other customers. All these individuals have been helpful and pleasant other times. But perhaps some kind of protocol for dealing w rush situations would be ideal, like if you are the only one on the floor call for help when someone is waiting a really long time and don't tell them you are working on something and abandon task to chat at length and maybe don't yell at customers for speaking up because you don't know what their experience has been until they tell you.

A great boutique for pets. Excellent outdoor gear for dogs and very quality apparel. Interactive…read moretoys and games for dogs and cats. There are excellent food choices and many locally made treats. The owner is very knowledgeable about breeds and needs for each. Adoption and rescue discounts with documentation from a shelter or rescue group.

From the owner: Our business specializes in ensuring you and your pet have many happy memories. Whether it be a new…read moretoy, a tasty treat, or a quality item that your companion long for, we have it for you. If you have a dog, cat, bird, or small animal, our store will ensure their happiness will grow when they come here.

They did a great job cutting Santa's nails and sanitary trim! They even got some Matts out of his…read morefur! Good service! I bought a couch doggie pillow too!

Best grooming experience, everyone in the salon is so professional, friendly and thoughtful. You…read morewalk away knowing (not hoping) your pup is in good hands it's clear they are educated and truly passionate about their work.

I stopped in today looking for a fish tank. It was my first time here…read more What a nice and very knowledgeable man working there. Place was great, well stocked and very reasonable prices . I will never go to pet smart again...this is a place I will give my business to from now on.

Welcoming and friendly owner. Animals are very well cared for. Unique items for sale. Will…read moredefinitely come back!

A couple of months ago. A 6 mo. old snake and a 27 yr old snake BOTH died when I feed them each a…read morethawed mouse from One Stop. They refuse to take ownership and a couple of the employees mouth off when i bring it up. They even deny it. I tested one of the 10 frozen mice I bought from them in a medical lab. It tested positive for salmonella. DO NOT buy frozen mice from this place.

We've been going to One Stop for years. It is a clean, well rounded pet shop focusing on more high…read morequality brands and foods and all the things you might need for your cat, dog, fish or reptile with a helpful staff. We get our Open Farm and Weruva dog food and various treats here, which is always well stocked. Decent selection of harnesses, clothing, bedding, toys, grooming supplies and even some locally sourced/made items as well. Like that they they have a rewards Loyalty program for repeat customers. Only downside is cost if you are needing something really inexpensive. We will continue to come to this store whenever we visit family in the area. Free easy parking out front located near Home Depot/big shopping center.

Great store, nice people. I go here and get my niece menthol smokes. My state doesn't sell menthol…read more Only 17mikes from my location out my driveway.

Pet Smart employees are so helpful and will guide you toward the products you're looking for. They…read morewill help you select if you are unsure, tell you what the difference is in the products. there are always dog treats at the checkout, and our dog is fully aware of them. she loves walking through the store with us and eight times we let her pick out her own treats. We are very satisfied with PetSmart, especially being able to wash your pet for $10 which includes the towels, shampoo, conditioner, and brush your comb. Also, you can dry your dog with their electric dryer. It's an all-around pet place to go with full service.

My boyfriend and I brought our dogs there last week, only to walk in and to find that the groomer…read morewas screaming at one of our dogs as she yelped in pain because he had her front paw up past her back well beyond her range of motion. If I didn't shout to stop and let her go... he would have broken her leg. He looked up and laughed saying "oh is this your dog" she was visibly shaken and in pain. We left immediately- the fee was waved for the hack job they did, but more than that- the physical pain and trauma they did to my dog. We contacted the veterinarian who stated she was very fortunate I walked in and they monitored her for damage. She was sore and had a limp for 2 days following our trip for a simple nail trim and grind. We called and spoke to the district manager who initially laughed at my boyfriend for being upset and then later apologized for doing so. They stated they would review the video- and get back. They never did. There is nothing this company can do for our family- we just wanted the acknowledgment that this occurred and apology, along with a promise that this won't happen to anyone else. This company cannot do that... each day, they put dogs in harms way; it's disgusting.

My recent experience at Walmart was distressing as a guy (I'm not sure if he worked there or not)…read morewas following me. I ended up calling my friend from the store next to Walmart who walked with me.

Wanda in the Vision Center was soooo helpful - offering the best customer service ever!!read more