Rude staff, seems to actively push away business. Makes you feel dumb for asking questions and then…read moresells you the wrong thing. Ask for whether they have something in stock and the older woman just says "I don't know" and doesn't lift a finger to look into it or help. I've tried hard to give them my business but I guess they'd rather I just go to home depot.

EXCELLENT servic! Employees are incre kind and always ask if they can help right away! No wish…read moremore stores were like this. They also give great advice on repairs and other projects.

It was a breath of fresh air when Self Serve Lumber opened up a few years ago…read more I like the idea of going in and getting your own materials. I don't do a lot of building but when I needed some treated boards for my garden they were there. The guys down there are always helpful, weather I am looking for screws or paint. I love their extended hours too.

From the owner: Self Serve Lumber & Home Center is a fourth-generation family business operating 19 locations. We…read moreprovide a range of products and services, including lumber, plumbing, painting, windows/door, lawn and garden, pole barn and garage packages, kitchen and bath specialists to help you with a design, and so much more. We're open 7 days a week, and our home centers are convenient, local alternative to big box home stores. We offer great deals on the same brand name home products you use every day. Stop in today and help yourself to the savings.

The owner is very knowledgeable and helpful. If he doesn't have the exact item in stock, he will…read moresearch his sources and do what he can to obtain the item for you. Often his prices are lower than the big box stores.

Great hardware store. They are very friendly and knowledgeable. Great selection for a local store.read more

This ACE Hardware seems to be a bit better than most of the other ones in the area. I found the…read morestore to be clean, well-stocked and staffed by helpful and friendly folks. Recently, I needed to buy some sand for my driveway. The clerk directed me to the different kinds they had and then they helped me load the bags into my car. I did note that some of the product prices were slightly higher than what you'd find at the big box stores, but I would rather support the local guys and get better service. Yep, I'm a fan.

I'm new to this area. I've been here a year. I've gone into this Ace Hardware at least a half a…read moredozen times. It's very nice and well laid out. The issue is the service is bad, the teenagers don't know what they're doing, they are rude and there doesn't appear to be anyone in the store that could help with much. So if you're looking to buy stuff quick without any assistance, they work. Otherwise, I'd go somewhere else.

Just got back from the local hardware store, man do they have a lot of merchandise…read more I was greeted upon entry and even though they were busy they took the time to take care of my request They employ a kinda older gentleman (I think his name is Tom) that knows his stuff Sad that he only works 20 hours a week but when he is in his knowledge shows This is the kind of service that a big box store ( Menards, lowes, etc) are lacking So with that said I'll be back sure as something else will need to be fixed or a part is needed Thanks guys

Their prices are very competitive and I always enjoy going here, and the only reason I don't give…read moreit four stars is because it's not got a huge selection, but it usually has all the little things you could need Ace also has a great rewards program that works at any store Every time I walk in this place they are super friendly and always willing to help me with just about anything I am doing around the house. They are a lot nicer and a lot more helpful than your average small hardware store Definitely worth the stop before going to Lowes and wandering around for an hour before you find the section you need Shop Local First

Went there to get a tool to fix my truck, was greeted with an extremely rude manager, I believe her…read morename was Christina. She was extremely rude to myself, (she was very impatient and disrespectful and pushy )and was rude to another worker there. I genuinely feel bad for the workers who have to deal with her.

What a pathetic excuse for a hardware store - or, more accurately, what pathetic customer service…read moreand assistance for a hardware store. Arrived at a relatively slow time, 2 pm on a Tuesday. A few customers but not much going on. Two staff at the front counter, others walking around, seemingly unoccupied. I asked a staff member standing in the paint department where the floor and porch paint was. He replied, "Huh? What are you looking for?" I repeated my request for porch paint. He looked confused. My wife, a professional painter, joined me and prompted him again, asking for floor paint. He replied he didn't think there was floor paint -- it did not exist-- but he would look. A few minutes later, he announced with some incredulity that he found the floor and porch paint on a top shelf, well out of our reach or line of sight. He began to read the labels: "We have gray, light base, medium base, and dark base. What color do you want?" I asked him what colors were available and then repeated the four labels on the cans. We left the store. Won't be going back. Rudeness and stupidity like this pretty much insure we will be ordering our floor paint online.

Went to the new Belding location . Would be nice if they were as concerned with helping customers…read moreas they are with chatting with each other.

This Fourth of July weekend, I decided to visit a local racetrack for some much-needed two-wheel…read moretherapy. Unfortunately, I forgot that it's been a while since I've ridden on a track and found myself and my motorcycle parting ways in an undignified way on the first day of my holiday weekend. I ended up grinding down and twisting a few metal pieces essential to continuing my fun- so I found the nearest hardware store and ended up here. To my surprise, they were extremely well-stocked (a far cry from the hardware stores near where I live!) and extremely helpful, pointing me to the right aisle for each item in the list I'd brought. My visit was a total of less than 15 minutes, but it saved my holiday weekend. Thanks!!

A small, old-fashioned hardware store in downtown Ada. I have shopped there several times, but on a…read morefew occasions I had to leave empty-handed as they simply did not have the items I needed. It's not surprising that they don't have everything, given their small size, however. What I have noticed is that the prices for several of their products are quite a bit higher than what you'd find at a Meijer, Menards or Lowe's - not just more, but sometimes more than double. I will say that the service here tends to be helpful and friendly. If you need help, they will be happy to help and if you just want to look around, they don't bug you. If I'm shopping for an everyday hardware item, I will typically stop into Godwin's first, but I now check the going price for the item and if it's significantly more expensive here, I just go somewhere else. Otherwise, I do try to support local business and get the better service they provide.

Ordinarily I love the store. I buy many things there, from a random bolt to snowblowers and…read morechainsaws. I went to the store today to buy some items and standing by the back door were two employees maybe three, nobody wearing a mask. Put your mask on. It is not that difficult. I want to spend money there and now I will not return there for probably six more months. I will order my stuff online. Why? Just put on a simple stinking mask.

Very helpful staff in finding a good food for my senior dogs who can't have chicken. Offered two…read moresamples to take home and try.

Knowledgeable staff , huge selection of even the higher quality pet food , supplies, toys. I was…read morevery happy to find competitive pricing as well on cat food and they will also special order products ..