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    Tracy Chrysler Dodge Jeep RAM

    2.9 (550 reviews)
    Closed 7:30 am - 8:00 pm

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    this was before the it was delivered to Tracy Jeep

    I took my Jeep to have and oil change, oil pan and drain plug stripped. Told Jennifer not to touch it, They removed transmission pan bolts, and jeep started to leak oil everywhere. I went to see service manager, he was condescending, rude, liar. I went on to tell him that he was lying about the story he was telling me. I had to tow my vehicle to Manteca Jeep Cabral, where they are going beyond to help fix, the mistakes that Tracy Jeep, in Tracy California have done.

    Parts
    Michael P.

    The parts department is great! Went by today to pick up a few things I've ordered. Jonathan helped me order the parts on the phone and I received a text when they came in super easy in and out. They also had a huge selection of cars and trucks.

    Lance - Best Salesman!
    Angel C.

    Lance and the crew at Tracy Chrysler Dodge helped me get into my dream car! The staff was professional, friendly and attentive to my needs as soon as I walked in the front door. I was texting with Lance from early morning to the time I arrived at the dealership. They worked with me to create a deal that was just right for me! Which I appreciate. They did not hound or pressure me in any facet of the deal. They were knowledgeable and respectful of my time. Luck enough to say I was able to drive off the lot in a 2021 Corvette C8 with all the bells and whistles at a price I felt was just. They also gave me a fair trade in value on a 17 TRD Pro Taco. Although I will miss the Taco I'm happy in my new ride. Thank you again to Lance and the crew. They even gave me free water and pizza, just a side note, but that meant a lot to me.

    Love my new ram thank you rex

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    1 year ago

    They rip you off in a rabbit hole of unnecessary part replacements, often without your knowledge or consent.

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    Archie already had the CarFax report printed out and it confirmed that this truck was just what we wanted.

    Mentioned in 25 reviews

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    Tracy Honda

    Tracy Honda

    4.0
    (1.1k reviews)

    I had an amazing experience buying my 26 CRV Hybrid at Tracy Honda and would highly recommend them…read moreto anyone looking for a smooth, stress-free process. I've been working with Corey McClendon in service for the past 6 years, and he's always been incredible, honest, knowledgeable, and truly looking out for my best interest. He's the one who recommended I consider getting a new car, and I'm so glad I trusted him. On the sales side, Anthony Rodarte and James Herren made everything incredibly easy. Anthony went above and beyond. He handled every detail, kept me informed, and made sure I felt comfortable every step of the way. I never felt pressured, only respected. He was honest, thorough, and provided outstanding customer service. They didn't have the exact car I wanted in stock, and Anthony personally went out of his way to pick it up for me, which really shows his dedication. Todd Suender in finance was also fantastic! Super organized, thorough, and made sure I understood everything clearly. The entire process was smooth from start to finish. Overall, it was an accommodating and genuinely enjoyable experience. I highly recommend Tracy Honda, and especially Anthony, if you're looking for top-notch service.

    WARNING: DO NOT BUY HERE…read more I bought a new car (2024 honda prologue) last year. when I bought the car, it had some paint missing on the bumper, where the headlights are. I told the technician at Tracy Honda and they gave me a paint pen to touch it up. At ~7k miles, the paint got worse and started to chip away more. I contacted American Honda to get it fixed because the paint on the bumper was coming off and I could see the rubber seal of the headlights sticking out, they connected me with Walnut Creek Honda. When I got the car back from WC Honda, it came with the headlight still put on wrong. I mentioned it to the technician, that the headlight rubber was still visible and they told me that it was normal. I also mentioned to the technician that the back lights look like they are on wrong due to the empty space on one of the headlights, he said it was normal. A weeks later as I was washing my car I noticed that the light on the back of the driver side started to shake, but when I went in the daytime, it didn't shake. I went back to WC Honda and told them about the front & back headlight to the technician & he basically told me that it was not his problem. I called American Honda again, and they told me that I have to find a dealership that will accept the warranty and fix the car. I also saw that the dealership charged me 6k dollars more on the lease papers than stated by word. Very Shady Dealership

    Tracy Toyota

    Tracy Toyota

    3.1
    (822 reviews)

    Positive: We had the privilege of working with Joshua…read morePoulsen. He is a honest salesman. We agreed on a price, he didn't fudge the numbers, start to finish with him was a positive experience. Negative: Only thing I didn't appreciate, is probably a dealerships decision. We purchased a used car from them... after completing paperwork and getting ready to leave.. noticed 1) they didn't have any mats in the car. 2) they only supplied us with one key. This was for a 2yr old car. At the prices the cars are selling at, I can't believe those two things are not provided as regular preparation for a sale. We purchased a 2024 Kia Sportage (which we are pleased with..).. now we have to order mats and search around to order the key and have it programmed. These keys are linked to the computer, not just a regular key. ‍ Thank you Josh... we appreciated your service. You got the job done. Sharine ‍

    I had previously had bad experiences with the sales department. In 2024 I decided to purchase my…read moredaughter a new camry from Maita Toyota and then bought my self a 2024 camry a few weeks later fromToyota of santa maria. Due to the poor customer service I had received from Tracy Toyota. I deceided to see how ther service depart was and for 2 years I had both camrys serviced there. I made a apointment to have one of cars serviced. I had made arrangment to change my work schedule that day. They called 3 hours before my appointment and said the had over booked and could not help me. I will never recomend this dealership to anyone and encourage others to do the same.

    Platinum Hyundai of Tracy

    Platinum Hyundai of Tracy

    2.8
    (154 reviews)

    Great service. We kept bringing in our car to Stockton Hyundai for warranty issues and all we got…read morewas the run around. Finally we brought it in to Platinum Hyundai Tracyand the car was finally fixed with no issues. This location offers the best service to their customers and really show they care about their customers. I highly recommend them. We bought another car from them yesterday and they went out of their way to make us feel confident with the purchase.

    AVOID dealership at all costs they pulled a bait and switch on me. Told me an OTD price and apr…read morefinancing we agreed. then was on my way there and they said sorry my mistake we cant do that! Seems to me by other reviews they do some other shady things like taking peoples trade ins yet not paying them off for the client. Wow! My advice to these people leaving reviews contact consumer affairs and let them know what this dealership is doing. File a formal complaint. Consumer affairs are not playing anymore with dealerships and there games they play! Read text below for proof of bait and switch. They claim it's not bait and switch bc I wasn't at there dealership yet but I was literally on my way and live hour away and we agreed then at last minute you change your mind. UPDATE TO MY REVIEW: GO see Maleek & Daniel @ Vacaville Hyundai they will take care of you!! Tell them Jessica From Tracy Yelp sent you! Not only do they not play games Maleek will fight for you to get you the offer you want. They are very ethical they are not pushy salesman or lie and tell you they will give you a deal then at the end say ya know what we can't do that anymore. THIS IS WHO I WANT TO DO BUSINESS WITH! Go to VACAVILLE HYUNDAI ALREADY!

    Tracy Chrysler Dodge Jeep RAM - autopartssupplies - Updated August 2026

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