Had a Dr appt in center city so I came a day early and made a mini trip of it. Stayed in this hotel…read moreand was so pleased with it. The rooms are lovely. The bed was very comfortable. There isn't a mini fridge available but they do have a cooling drawer for drinks or small food items. Also appreciated the late checkout option which made it possible for me to leave my bag in the room while I had my appt and come back after to relax a little before my train home A very easy walk to Reading Terminal Market. 5 minutes max. Awesome for a wide selection of lunch/dinner options. I also really liked how it's on a quieter street which makes pick ups and drop offs less chaotic. Overall this was an excellent choice for me and I plan on returning next summer when I have my next appt.

I love everything about the Canopy. This was my first time staying here in Philly, and I think it…read moremay be my go-to hotel whenever I am in Philly. Ciara at the front desk is AMAZING. She was social, hospitable and provided recommendations for different things in the city. The hotel is convenient to everything and very walkable. We had a time! The room is spacious enough for two people and has a modern decor. The decor throughout the hotel, however, is like an ode to hip hop culture. If you know me, I love sneakers, hip hop and everything that is the culture! The decor speaks specifically to Philly icons -- Will Smith, Meek Mill, The Roots, Jilly from Philly (Jill Scott), etc. Whoever was the interior decorator did a great job with honoring those icons and the hip hop scene. The restaurant inside the hotel was great too. I don't have any complaints besides the steep valet prices. I will visit again.

Great! Great! Great! Great! Great! Great! Great! Great!…read moreGreat! Great! Great! Great! Great! Great! Great! Great! Great! Great!

I was excited to go on this trip and stay here. What a disappointment. What is the big deal? I am…read moreconstantly on the road just about every week. I stayed at many hotels throughout the country. If it wasn't for the bed, I would give this place a 2 start. First off, parking is $70 (7.26). Only because this covered in and out did i not park myself. I called to get my car and got no answer. I had to go downstairs and go to valet. I waited 20 mins. Check in was OK. They were efficient and to the point. I requested a high room and got it. Nice. Thanks. Another star. The room was very plain. Not a single fancy thing. As I said, the bed was good. Old furnishings. No fridge. I had to request one. The bathroom floor was sticky. What? Shower was OK. No hand soap around the sink. The curtains were ripped. Again, WHAT?. Everyone was nice. Especially housekeeping. Tatiana? Very helpful. I heard that they were going to do some upgrades. Hopefully i will see that on another trip.

Charming hotel in Old City. I enjoyed my time there. Room 500 was spacious with a wonderful river…read moreview. Wonderful hotel staff. Great coffee and breakfast. I'll be back .

This is unfortunate because I wanted to like this place. The staff was kind, it's a cute hotel, the…read morecomplimentary breakfast muffins were good, and the bed was comfortable. But that's where it ends. This is my fault, but the location: I noticed way too late the hotel is right on top of I-95, which translates into nonstop highway noise. And technically, the hotel not far from Center City, but it's too far to conveniently cover on foot. I'd much rather step outside the hotel and be right in the middle of rather than having to walk 30 minutes in the elements. They give you one big metal key with the warning it's $50 if you lose it...why not just install the card system? The shower had low water pressure and ran lukewarm after 4-5 minutes. The sink didn't drain properly, the hot water lever was tight and also had low pressure. I reported all this and was told there are no engineers on weekends. Then I received a note saying there's also no housekeeping on the weekends...aren't weekends the busiest times for hotels? Why are there no engineers or housekeeping? Early one morning, even with the "do not disturb" sign up, staff completely disregarded it and attempted to enter the room. All these occurrences are why many are leery of boutique hotels and would just rather stay at the big box brands. Unfortunately, I will not stay here again.

Apparently not what it used to be. The property has been on the market for some two years and they…read moreseem to have stopped doing maintenance while they try to sell it. Pros: good location, good staff, free happy hour each night with snacks and wine. Cons: stained and discolored carpet and bath tile. Very limited options for breakfast. No fruit at all. Waffle machine seems to burn on the outside and stay raw on the inside.

The Alexander Inn has been a favorite of my wife and myself since 2019…read more We checked in Friday afternoon, Jan. 23, 2026. To be fair, there was a pending snow storm over the weekend, so reservations were few, and it's 17 degrees outside. The first observations weren't good. The bedspread appeared not to have been washed, the sink leaked water and, worst of all, the room was cold. REALLY COLD, maybe 55 degrees. (I don't carry a thermometer.) We did advise the front desk of the issues, and they did attend to the bedding, but were unable to increase the temperature. (Note: We did ask other guests about this. Some said their room was "fine" temperature-wise, and others said their room was "hot.") The breakfast offered to all guests is basic: bagels, English muffins, hard-boiled eggs, juice, tea, and fresh fruit. Their coffee was delicious and an attendant was on top of the breakfast bar at all times. We thought the front desk and custodian did their best, considering the challenges. Nevertheless, the rooms weren't up to past standards. We're disappointed with our recent visit and hope standards improve.

This is a perfect location for your Philadelphia stay. The hotel is central to all of the touristy…read moreattractions as well as great restaurants. Pulling up to the hotel it looks like it is slightly in an alley way, but not exactly. You enter on the ground floor and then take the elevators up to the lobby. The lobby has a nice hang out area and a restaurant/bar next to it. The rooms look brand new and are spotless. We had a view of downtown. From the hotel we went to Barclay Prime one night, and walked a bunch of the streets for shopping. Lots to do in the area, and Hyatt always takes care of you.

Staying in Philly for two nights over a weekend for work, I enjoyed staying at the Hyatt Centric…read more Here's why. 1) Check-In: When you walk inside past the mural, take the elevator or the stairs to the second floor. Here, you'll find the lobby. Three staff were behind computers checking in guests. Only waiting two minutes, I was up and within minutes, I was in my room. The staff member helping me was delightful and speedy. 2) Rooms: My room on the fifth floor came with a kid bed. It was comfortable, and they left four pillows on it. The room came with a desk, a couch with a table, a TV, ample closet space, and a restroom with the shower separate from the toilet. They provide water bottles in the room. There's a fridge to cool them in. If you're like me, it may be hard to find the ironing board. Push open the mirror door by the closet. 3) Space: The hotel is modern, art-forward, and comes with a bar/restaurant, a little food market, an ATM, and 24/7 fitness center on the third floor. 4) Location: It's centrally located with many restaurants, shops, and bars nearby. Many of the tourist spots are close. If the weather is nice, walk a few blocks to Rittenhouse Square Park for live music and more.

Came here for their Valentine's Day movie event and honestly it deserved way more hype than it got…read more Not a huge turnout, which made me feel bad because everyone there was so warm and welcoming. You can tell they really care and were hoping more people would show up. It just needs more spotlight. What I love is that they host free events for the community. That says a lot about a business. It does not feel corporate or transactional. It feels like they genuinely want to bring people together. Location wise, it is kind of perfect. Right by Philadelphia Museum of Art, Rodin Museum, and Barnes Foundation. Also super close to the Phlash Bus stop, so it is easy for visitors to get around. I live nearby so I probably would not book a stay myself, but if I had friends visiting I would absolutely point them here. It is family owned, friendly, and clearly trying to give back. That kind of energy deserves support. If you see they are hosting something, go check it out. Places like this make a neighborhood feel like a neighborhood.

What a cute little hotel!…read more The aesthetic in here is . It has an industrial, modern feel, but with plants everywhere to make it welcoming. There's a nice little sitting area with games in the lobby, along with plenty of seating for their cafe. The entire space was very clean and felt brand new! The staff were welcoming, and we checked in without any issues. I stayed in a king room with a kitchenette. The room was great! There was a little mudroom style area for coats, shoes, and umbrellas. The kitchenette had a fridge, and a gorgeous area with plates, mugs, silverware, etc. as well as an electric kettle, French press, and coffee/sugar! The electric kettle and French press was such a nice touch! Everything was sparkling clean. The bathroom was also spotless, and even had a mirror that connects to the internet to play music, tell you the weather, play YouTube, and more. And it lights up for perfect makeup application. The pillows are fluffy and firm enough that they don't smoosh flat like the typical down pillows. (I'm going to go home and buy these for myself. No joke.) The bed was very comfortable. My only complaint was that there was no flat sheet. The only cover is a duvet, but honestly, I can't even complain about that now that I've slept in the bed because it was the perfect weight for a blanket. I ordered breakfast from the cafe in the morning. Everything was wonderful! I even tried the free coffee in the lobby to see if it tasted burnt like your usual hotel coffee. NOPE! It was actually very good! It didn't even need cream or sugar! My one complaint that I will stick with is that there is only one bike in the gym, and it was broken. The only other cardio option is a single treadmill, which I used. It felt brand new, but I can tell most people here don't use the gym because there was a thin layer of dust on everything. As for weights, they have a decent selection of dumbbells (only up to 50lbs) and a bench. there is a Kenesis machine, Swiss balls, a Bosu ball, kettlebells, and medicine balls. While the gym is limited, the equipment is all great quality Technogym equipment, and there's enough here to get a light workout it. Since everything was too notch, I'll look beyond my disappointment for the broken bike and give this a 5!

My husband and I recently stayed at The Rittenhouse Hotel and unfortunately left very disappointed…read more Our experience started poorly when we arrived for our guaranteed 3:00 PM check-in and were told our room was not ready. The front desk offered little assistance and essentially told us there was nothing they could do. Strangely, just minutes later they were suddenly able to find us a room and offered a suite upgrade, although that room was not yet available. Around 3:30 PM we were finally given access to a room, only to discover that it smelled strongly of cigarette smoke. The couch was pulled out into a bed, drawers were left open, and the room looked as though a previous guest was still occupying it or housekeeping had not finished preparing it. The one bright spot in our experience was a very kind and attentive bellman. He immediately recognized our frustration, contacted the front desk on our behalf, and within minutes our suite upgrade was ready. What had previously seemed impossible was suddenly resolved in less than ten minutes. He was by far the most helpful member of the staff we encountered during our stay. While the suite was certainly nicer, the hotel itself feels dated. The age of the property is evident throughout the rooms, and in our opinion, it does not live up to its reputation as a five-star luxury hotel. We would rate it closer to a four-star property, perhaps even a 3.5-star experience based on the service, room quality, and overall operation. Adding to our disappointment, we dined at Lacroix and found the food to be well below what we would expect from a hotel of this caliber and price point. The delays and room issues created unnecessary stress, especially since we had dinner reservations at 4:30 PM and were already pressed for time. For the rates charged by The Rittenhouse, we expected a seamless luxury experience and received anything but. Overall, we were disappointed with both the service and the quality of the property. We will not be returning and would choose the Four Seasons for future visits to Philadelphia. At this price point, there are simply better options available.

I've stayed at The Rittenhouse many times and wanted to express how much I enjoy my stays. The…read morestaff and service are always impeccable and will always go above and beyond. Looking for a luxurious stay in a cool area of Philly, this is the place. Had the pleasure of staying on The Rittenhouse floor and it was wonderful. A game winning touchdown!!!

Honestly I'm not sure where any positive recent reviews come from. The location is the only thing…read morethis place has going for it. I haven't written a review in ages, but feel compelled to alert other travelers. We stayed in the Lafayette which was spacious but run down and dirty. I could see past that if it hadn't been for the worst service I've ever experienced in a stay. We arrived for breakfast an hour and a half before it was over. The table linens were stained (on literally every table) and the coffee pot was nearly empty (with luke warm coffee). When an employee finally came out from the back and I politely said the coffee was out, we got an earful about her "not making another pot," "it will go to waste or they'll just have to save it for tomorrow." She said we could use the keurig because she wasn't making more. She continued to go on about them trying to save money, complaining about people taking cups from where they weren't supposed to, people with gluten allergies, and on and on. I've traveled all over the world and stayed at several B&Bs. I'm used to B&Bs being charming and welcoming, but here I felt like I was being lectured -- like I hadn't read all the paperwork or something. It was so unexpected , unpleasant, and uncomfortable. Most places go out of their way to show you the space and share details. I received a welcome email before arriving saying staff would happily assist in making recommendations, dinner reservations, etc. I actually replied and got no response. There was never any staff who expressed anything close to this kind of hospitality. The next morning when we went to store our luggage before leaving, the desk was unattended. Someone went to seek help and we were met with the same annoyed employee from breakfast the previous day. I said I wanted to make sure we didn't need tags or to inform anyone that we're leaving luggage (as the sign at the front desk indicates), and she --again, annoyed-- said "I don't even know why it says that, we don't have time for that" and removed it from the counter. We attempted to contact the manager Maria twice about concerns and have yet to receive a return call. Location is lovely. Rooms are below average. Service is laughable.

This place is the perfect get away and exceeded my expectations. Breakfast was amazing, room was…read moreamazing and the owner was so sweet. Can't wait to come again!!