Don't take anything there for a repair unless you are willing to wait months to get your jewelry…read moreback. I took a ring there to be sized up and after waiting going on four months, it still wasn't done. I went and picked it up and took it to another jeweler .

Donald is an outstanding jeweler. My wife loves her diamond rind hand made by Mr Eskenread more

Harlan and Sunny are very accomplished in the jewelry business . They have done many repairs for…read moreme as well as custom design projects. Their prices are very fair. Also, they have many unique and beautiful items for sale. You will find them to be trustworthy. .

5 Golden stars! Harlan and Sunny have made high quality jewelry since the 1970's in Honolulu…read moreHawaii. Their customer service is friendly and they take the time to work with you in creating your work of art. I am probably their biggest fan! I trust them and have been working with them for over 30 + years. Definitely highly recommend to all my friends and family.

Every experience with Edmund's Jewelers is exceptional. They have worked on my most precious…read morepieces of jewelry since I moved to the Pittsburgh area about 2 years ago. They have done an amazing job replacing stones, resetting family heirlooms, resizing pieces, and restoring everything I've brought them to their original beauty. The work they do is exceptional and their prices are so reasonable. I just picked up my fiancé's wedding ring from them and look forward to having them as our jeweler for years to come.

Another great experience with Edmund's Jewelers. From the moment you walk through the door, they…read moremake you feel like family. They have am amazing selection of beautiful pieces at great prices. They have been and will continue to be my family's go to jewlers

Family owned business that treats every customer as if they were family!!! They took the time to…read morefind the perfect cross to reset my heart shaped diamond in from an old engagement ring. They listened and cared about finding exactly what met all my needs. They were quick, reasonably priced, and trustworthy. They are the only jeweler I'll ever use!!! Best of the Best!!!

I brought my first pair of diamond studs from them. I LOVE THEM. Very friendly and enjoyable. Will…read morebe back. 10/10 will recommend!

Too rich for me. Was looking for a chain replacement for a pendant. 18 inch. 14 carat,$2500. How…read moredo you stay in business. 1000% profit on jewelry? No thank you. Found one for a reasonable price elsewhere. If you don't have deep pockets, look elsewhere.

"Christine provided exceptional customer service throughout my jewelry repair process. From…read moredrop-off to pick-up, she made me feel genuinely welcome and cared for. Highly recommend!"

I would give zero if I could. Joe is condescending, egocentric, rude, and unprofessional. Hopefully…read moremy review can save someone else a lot time and headache. After an accident where I crushed my hand, my engagement and wedding rings were damaged and needed to be cut off, I turned to Urbanowicz Jewelers for help in restoring them. Please don't make the same mistake I did! My wedding band had very little damage other than the shank being split where it was cut off of my finger, so no surprise when it was done first. I had to sign some papers and pay my deductible for them to proceed with my engagement ring, and while I was there, they returned my band. In the mix of signing things I didn't pay much attention to my band. When I got home I could barely get it off of my finger. Upon further inspection it was no where near round, and lying flat on the table it wasn't straight. I brought it back to the store and was given several excuses why it was returned in the condition it was, first they said that to straighten it they would run the risk of the diamonds coming loose, then they said to properly repair it they'd need to replace the shank. . these were both explained as possibilities when they did the intake and I said that was fine, just do what it takes (I was paying cash for the band repair and using my insurance for the engagement ring). We then realized that somehow "joining the shank back together" took the ring from a 6.5 to not even a 6.... I was incredibly uneasy at this point and was questioning if I wanted them to continue work on my engagement ring that had a good deal more damage to it than the band. After some coaxing from John and Vanessa (who were both very kind through the entire ordeal), I left the band there for them to take another crack at. I put a call in to my insurance adjuster, only to find out the paper Urbanowicz Jewelers had me sign before work started was for them to be paid. So there wasn't much I could do at this point other than let them complete what they started. My adjuster said that she authorized them to do a full remake but they felt confident that they really only needed to replace a few stones, replace the head, solder the VERY thin shank and reapply the milgrain. Urbanowicz Jewelers called me about a week later to let me know my ring was ready. I went in and gave them a once over and apologized for being emotional over the band and thanked Vanessa for being so kind. As soon as I got in the car I wanted to snap a picture in the natural light to send my hubby, but in the photo the ring looked super wonky. I was thinking maybe my band wasn't lying flush anymore because the new stone faces up a tiny bit larger. When I got home I put them on a flat surface and realize that the head holding the center diamond is cockeyed, the prongs look terrible and are not evenly holding the stone, and the band is totally crooked and twisted on both sides of the center diamond. I sent my adjuster photos asking if this was the best I could hope for and she and her manager were SHOCKED at the poor quality of the work. Their entire team all agreed, without question, that it was no longer the same quality as before the incident. They did not fix the milgrain anywhere on the ring and where they reset the smaller princess cut diamonds what milgrain was there, they crushed when they sloppily folded the channel setting over the stones. My insurance company asked me to go in and ask them to give it another look. Which I did, this is when Joe stepped in and said it looked great, he then commented on my wedding band all but accusing me of lying about the size it was and suggesting that when it was cut off perhaps some of the gold "fell off".... I suggested once more that perhaps they could take a closer look at my engagement ring because my insurance company agreed with me that the quality was not what was expected given the fact that they had authorized a full remake. I was then going to go on to say "I'm not a jeweler, but I respect my insurance companies opinion" however he cut me off at "I'm not a jeweler" to say "no? apparently you're an expert". At this point I happily left the store knowing that his disgusting attitude and ego would mean my insurance company would allow me to take my rings somewhere with a competent goldsmith.

I took my CITIZEN'S Eco-Drive Satellite Wave watch my passed wife bought me years ago there to have…read moreit fixed. A number of other shops couldn't and wouldn't touch it because of the technology involved. My watch was fixed in about a week and looked terrific too. The folks at the Caste Village store are very knowledgeable and very kind souls that give you the type of service that make you want to come back and I would just like to say "THANK YOU" !!!

Want to visit a family-owned, family-run jewelry store in the Pittsburgh area, then Louis Anthony…read moreJewelers is the place for you. I have been shopping for watches and jewelry for over 40 years in the area, and the folks at Louis Anthony are the finest. Great, great selection of watches, diamonds, jewelry, David Yurman, etc. Friendly and accommodating staff. Amie, Geeg, Veronica and Louis are in the store helping with customers. I wanted a solid gold Rolex and was having a hard time finding a retailer that would assist me. Along came Louis Anthony and I finally got the watch I always wanted. We will be back again and again! Have we met, yet? YES....finally. I waited too long!

Amazing customer service! Such a welcoming store, they are our extended family at this point!…read moreHeather, Jeremy and Veronica are amazing! Don't miss out on this amazing store! If you want to experience what a real jewelry store is, stop in, you will not be disappointed! Walter and Lynn Yates

Love, love, love this company! They're talented, knowledgeable, kind and a wonderful resource!…read moreMateya and Anthony are treasures! Can't recommend them enough! Fabrication, repair, they do it all!

I was recommended Mock & Co by a jewelers stand in Monroeville Mall. My husband and I had always…read moregone there until we were told that the gentleman who worked diamonds had left the business. I dropped off my ring with Anthony on a Saturday morning. It needed 2 diamonds replaced and the bottom of it was starting to crack, which I didn't even know was happening until Anthony pointed it out. I received a phone call on a Tuesday (yesterday) from his team and was told it was ready for pick up. Pictures below really show how great of a job he did Thanks so much to Anthony and his team! You guys do really awesome work!

Excellent service. The two lovely ladies were very helpful. And Arron treated my exchange very…read morefairly.

I purchased a beautiful ring. Awesome deal. The staff was very very helpful and have me a nice…read moredeal. I will do all my future business here. I will also tell all my friends and family to go no where else.