Our daughter attends college at Franklin and has her old 2000 Nissan there with her. It was making…read morea noise and she is a freshman and we live in another state. She wanted to come home for the weekend but we weren't even sure if that was possible to make the journey. They got her in right away to see what was going on. They fixed the problem so that she could be safe and told her there was one other thing that needed attention but wasn't an emergency. They didn't charge us for the quick fix or for looking over the vehicle. A parent's piece of mind is work 100 stars not 5 but that's all they allow me to give. Thanks so much for the speedy service. We will be taking it back there for repairs as needed. We had no initial recommendation and the one review on here before us was all we had to go by. Thankful for YELP and this mechanic! Counting our blessings. :)

Excellent service, good communication and a fair price. It's tough to find good honest mechanics.read more

wouldn't come back, don't recommend at all and wouldn't waste my money. they drove it around the…read moreblock and tried to make me pay

My vehicle was brought in a couple of weeks ago for an overheating issue.  The shop was honest and…read morecommunicative with me about the timeline in which the car could be looked at, and thoroughly explained what testing would be done. Unfortunately, it was found that the best course of action for my vehicle, should I choose to proceed with repairs, would be to install a new engine, which would have cost far more than the car was worth.  Apex was incredibly patient with me while I made the difficult decision on how to best proceed for my situation.  Although I did opt to scrap the car and purchase a new one, Apex allowed me to keep the car in their lot until the buyer I found for it could pick it up, and even helped me get change for the transaction.  Additionally, they only charged me for a simple 30-minute diagnostic, when they could have charged more. Hopefully, my family won't need car repairs again anytime soon, but if we do, I will be sure to contact Apex.

wonderful service so friendly very helpful positive attitude clean shop kind people fast serviceread more

The people ovwr at Kidwell are GREAT PEOPLE... They take care of me ALL THE TIME.. I HIGHLY…read moreRecommend them If you Need You're Intoxolock Device Calibrated or if you need any Type of AUTOMOTIVE Work Done To You're Vehicle... Reasonable, Fair in Price... Again.. Thank You So Much for ALWAYS Taking Care of me..smiles

THEY WRECKED MY CAR!…read more They were supposed to swap a transmission and additional parts (clutch, bearings, pressure plate and so many more) and they wrecked my car on a test drive. They hit something and the wheel went into the fender, tearing up the suspension, brake, and damage to the fender and front bumper. When I spoke to the technicians they all told me different stories on what happened. The owner is a liar (he said a ball joint broke and it caused the wheel to get into the fender while it was on the lift) and replaced the broken parts with the cheapest parts that they could find. He complained because my performance parts that they damaged were too expensive and bought the cheapest crap that now needs to be replaced. They "fixed" everything that was broken and He (the owner) told me it was running great. Picked the car up and it limped home, barely ran. Took it back and they were supposed to replace the transmission they put in with my old one because the one they put in was "bad", even though it wasn't. Went to get the car again after the owner told me it was running great. I go to pick it up and I requested that the owner rides with me. Sure enough, the car drove like shit. Goes back to the shop because "my original transmission is now bad." If you are keeping count, this is now two "bad transmissions." When I finally pick the car up, it drove like garbage. The tech that worked on my car said that they just didn't want to mess with my car anymore and never took the transmission out. This is verified because I paid close attention to the short throw shifter that was installed. I confronted the owner after the second test drive with him in the car and he repeatedly lied over and over, and then had the audacity to ask me for payment. Part two: When I originally took the car there, I had a bunch of parts that they were supposed to install, including detailed instructions on what to do. After I finally got the car back home, they didn't install half of the parts that they were supposed too. On top of that, my tan interior, including the headliner, is stained with greasy hand prints. They car came back home completely in disarray. They interior pieces where never put back together, hood upright is broken, headlight assembly is broken, front end is janky, the list goes on and on. Had to take the car the someone else and fix ALL of their mistakes. 100 percent crooks!

I got my tires busted open after driving over a monster pothole. I had never had my tires fixed out…read moreof state before but Car Tech absolutely took care of everything for a good price. they didn't up charge me, and were patient with me as I couldn't pick up my vehicle right away. couldn't recommend them enough!!!

289.00 to inform me what was already known. Was supposed to get pricing for parts to repair our…read moreMercedes. Never heard from them again. Clearly, a huge waste of money and a BEWARE TO OTHERS. GO ELSEWHERE.

Doug Ramsey is a great guy & has helped my husband & I out several times in the past 2 years with…read moreour two vehicles. We're a young married couple & we have had other businesses/auto shops try to take advantage of us. Doug & his crew would never do that. Doug has taken the time to speak with me directly to give me peace of mind. Ramsey Automotive is fairly priced, reliable, & trustworthy. I recommend them to anyone who lives in the area!

I paid them $600.00 (cash only) to install brakes, rotors and change the oil. I supplied all parts…read more I also needed a fuel line repaired and a brake caliper. Parts for that were $100.00. They charged me $500.00 to put the parts on, cash again. So I paid them $1,200.00. When I had 300 miles on the car I checked the oil. They didn't change it but put a new sticker on the windshield. They kept my 5 gallons of oil and a new GM filter. I wonder if they used my quality AC Delco brake parts on their vehicle and put on some junk? I called and asked for a receipt and Chris went off on me saying he doesn't give receipts for cash. What a dishonest jerk. I finally got a receipt for the fuel line and caliper. Check out Greens Auto Repair on Morgantown Road Greenwood, IN They are HONEST and do Excellent work

I had issues with a tire that was loosing pressure. I found it completely flat, called Franklin…read moreAuto Care, and the stated to bring it in. Not only were they able to fix it while I waited, they refused to charge me for the work. The people there were both professional and extremely nice. I will definitely be back to have them perform work in the future.

These folks do a great job! I have found them to be very trustworthy and honest about the repairs…read morethat you need and don't try rip you off by adding unnecessary work. I have found their prices to be very reasonable and in many cases well below what others have quoted for the same work. In most cases they can get work done in a very timely manner. I would highly recommend them for your auto repair need!

I drive a classic car. My shifter cable broke. I have a trusted mechanic but he was out of town and…read moreprofessional was the closet to me and my wife grandfather uses them. After having it for a week they finally call and tell me it's done. When I go to pick it up he tells me because the cars so old he could only find one company who made the shifter cable. (that was a straight up lie both my mechanic and I did the research). Well needless to say the cable he put in broke after just 2 weeks. He repaired it again. It broke again. Now I had to pay another$350 because he only covered it the first time. And this time I had to replace the thermostat.... Now my car is at my mechanic having a FACTORY shifter cable installed PROPERLY!!! And having the thermostat housing replaced because the cracked it. The only thing professional about this place is the name. I wouldn't trust them to put gas in.

This is a very mixed review…read more.. The Good~ The customer service is great. The owner didn't talk down to me at all, which is great.. I'm a female and accustomed to pretty rude behavior in this field. He allowed me to store my car there for a few weeks, free of charge, until I could pay him in full. He diagnosed my vehicle, told me what the issues were, how much they would cost to fix, what my options were, etc. The pricing was also reasonable.. The Bad~ He either didn't write my mileage down when my car arrived, or he didn't actually test drive it upon completion. The mileage was the same on the paperwork. His employee overfilled my oil. Which we all know is not awesome. The issues I took the car in for were fixed. Mostly. ((Had to replace a Cam Sensor due to intermittent power loss issues)). I've had a couple of fits in the 3 months I've had my car back, but no more. HOWEVER... The RPM is running too high, the transmission(which is only a couple years old) is slipping and shifting extremely rough... Now, I've not addressed these issues with them, so I have no idea currently how he would have handled that... Which is why I gave a star more than I normally would have. :)

I took my convertible here because the convertible top would not operate. I dropped the vehicle…read moreoff in October 2024. I got the vehicle back in December of 2024. Due to the low temperatures when I picked up the vehicle, I was not able to operate the top since the rear window is plastic. They informed me the top worked and to bring it back in the spring if it did not. I paid $460. I got the vehicle out of storage in May of 2025. The first time I operated the top, it did not work. I took the vehicle back in July 2025. They had the vehicle until December 2025. They gave up on the vehicle. I picked up the vehicle up in December 2025. The top still did not work. They had the vehicle a total of eight months and charged me for their time and I had a vehicle that did not work. Also while they had the vehicle the left rear window stopped operating. They wanted me to pay for the parts and labor to fix the window. When I dropped the vehicle off in July 2025 I had ¾ tank of gas. When I picked up the vehicle in December 2025 I had ¼ tank of gas. When I asked if the vehicle had been driven they stated it had not been driven. I then showed them photos of the gas gauge of when I dropped off the vehicle and when I picked it up. He stated he didn't know why the vehicle had been driven. I took my vehicle somewhere else and they fixed the issue in three days and did not take the vehicle for any joy rides.