Excellent service! Lesley was super helpful/friendly and gave great recommendations. A must do when…read morein Augusta!

Was quick and easy great idea for couples family or by yourself they also have trailers to have a…read moretoddler sit in. I definitely recommend!

I have had these folks do a tune up on my bike. I now have them working on my wife's bike. My…read morephilosophy is simple -m hire a professional and let them do the job. If I evaluate an "issue" I will address said - to this point I have not had anything to address.

Great place for any kind of bike and the right people to maintain it. The staff is friendly and…read morethey know all about any kind of bike. Wide range of new bikes at good prices, too. Whether you need a bolt or want to buy the best bikes in the world, this is the place to be. I go here for all of my mountain bikes and I can't say enough about how lucky we are to have a top notch cycle shop. 10 of 10.

Amazing job at summit cycles. They take care of me evertime I walk in the door. I commute with my…read morebike, not ride for fun. And they keep my bike in tip top shape! Almost any repair same day they have the parts in stock.

Took 2 bikes in for a time up. Bought them from Walmart. No judgement....Fast service, reasonable…read moreprice, knowledgeable staff.

They were open on Monday which surprised me but also they answered the phone which was a great…read morestart. They said they could mount some carry-in tires for me that afternoon and they did a great job at a fair price. I appreciated the care and attention the entire team provided. I'll be back when in Columbia again.

Great service. Excellent selection of bikes. Very helpful staff. I found a perfect…read moreBike and they set it up the way I wanted.

Great spot to get your bike serviced at an affordable price. Knowledgeable friendly guys tooread more

Great little shop. Needed the inner tube replaced in my bike tire. Dropped off the tire, picked up…read moreon scheduled date promised. Friendly knowledgeable staff. Lots of bikes to purchase as well.

I'd heard & read so much about Outspokin's customer service the past year that I decided a few…read moremonths ago that if at all possible I would wait until they had something in stock & give them my business. I have been looking for a bike since September. I first met Martin, a superb young man that was incredibly gracious & patient with me helping to decide what I actually needed. I stopped by a couple times when I was in Columbia (I live almost an hour away) & usually spoke with him but on occasion did speak with other reps that were just as gracious. This past Saturday I stopped in & was assisted by Laura. She, like Martin, was enjoyable to be around. The people in this shop treat everyone like family, like you belong there with them. Laura was awesome & spent a lot of time with me making sure I was confident in my investment & that I would be departing with no questions or concerns. I cannot say enough about her. I had a great experience & cannot recommend them enough. Not only to customers, but other business owners as well. You want your customers to feel like me & countless others? Want to know how to properly build a tribe? Go find out how they're doing their hiring, what they're doing to invest in their organizational culture. I wish more businesses were like them. Big thanks to Martin, Laura & the other kind folks that I crossed paths with. Your actions toward others speak volumes about the organization as much as you individually & is greatly appreciated.

Was talked down on like I did not know what I was talking about and was giving an attitude while…read moretrying to return my bike, I will not be going back here.

Went in to get a seat and talked with the owner for probably an hour or so, such a chill dude, wide…read moreselection of parts (good parts), he carriers good quality parts from good quality brands. I picked up a pivotal seat and seat post for my bike and I will 100% be coming back for anything else that I need.

Rude! Unprofessional! Unhelpful!…read more I stopped by Area 51 for the first time ever looking for a part. I was greeted by a woman who was friendly. I handed her the part I had in my hand and asked if they had one. She took it to the back and asked somebody who immediately said "Nope" in a loud voice. He walked out front with another bike he was working on and aggressively told me manufactures don't make aftermarket parts like the one I was asking about. He continued talking in a loud tone and offered no advice or help in any way. I even, reluctantly, asked if he had any ideas and he repeated the same statement. I was extremely agitated and said "man you're not very helpful". He looked at me and said for a third time manufacturers don't make aftermarket parts. I just said ok, turned around and walked out. I don't know what this guy's problem was and if he's treated other customers the way he did me it's a wonder this place is still in business. I will NEVER visit this place again!

I had a wonderful experience with Mr. David. He got my bike back in working condition and gave my…read moregreat tips on making my ride more comfortable. I would definitely recommend because of his knowledge of equipment and personable customer service!

From the moment that I walked in the customer service was great. David met me at the door and…read moreoffered assistance. I've been in the market for a bike for some time and I had several questions. David took the time to answer them all and suggested that I get on a bike to ensure the correct fit and comfort. He was very informative, and invited me to browse the inventory. He took the time to explain information to me regarding each of the bikes that I expressed an interest in. The store is super neat and organized, and they also sell bicycle accessories like seats and clothing items. I also noticed a small section of children's bicycles. If you are in the market for a new bicycle I would recommend checking them out. They sell beach cruisers as well as bikes to help you reach your fitness goals. Note- They do not offer delivery

I arrived Tuesday only to find shop closed due to special "Masters Week" hours…read more I came back the next day 45 minutes AFTER their "Masters Week" opening time (as posted on their door) ... STILL CLOSED. I like patronizing local businesses, but I won't waste my time and gasoline again on a business that lacks the level of professionalism necessary to keep consistent hours or to open up when they say they will. I bought my tires off the Internet, and saved money in the process!

ONCE AGAIN (more often than not), the store was closed for no apparent reason. The owner seems to…read morecome and go as she pleases with no regard for customer service. She gives good service WHEN SHE'S THERE, but she's hardly ever there. Ridiculous.

purchased a very nice English bike, paid a fair price. The owner is beyond rude, he made sure to…read moretell me he wasn't making any money on the sale, but the employee (that has a rabbit) makes up for it. I avoid going back it's too uncomfortable.

the work done on my bike was fine. the price charged was fair, and the turnaround time was great…read more but Jeff and Oliver either have no interpersonal skills, no filters, or are just rude. they literally insulted my bike 3 times, and this is a very nice high-end bike, not some cheap beater from Walmart. maybe they just talk down to all women, but I thought we were past that in 2024? in any case, I don't recommend this shop