Roger gave beyond exceptional service when I found myself needing a new horse trailer on short…read morenotice before a long haul. He showed me what they had in stock - explained that I needed to put a $500 deposit down to hold a trailer - and then dove into action proactively getting a new hydraulic Jack installed, a new water tank, and some other things transferred from the tack room of my old trailer - alll to beat a snow storm coming in so I could get my new beautiful trailer safely back to Parker!! Rocky in the service department even delayed going home to drive over to the trailer to ask me if I was happy with everything he did! These are some of the great reasons Scott Murdock has been around selling and servicing trailers for 40 years!

I cannot say enough good things about Scott Murdock Trailers. Roger was incredibly kind, helpful,…read moreand informative throughout our entire process of choosing the right horse trailer for our business. From the first day Roger showed me trailers, to helping us through the financing process, getting a gooseneck hitch installed in our truck, and day of signing final paperwork, Roger treated us like family and brought such professionalism to the entire process. With his experience in the horse industry as well as the trailer sales industry, Roger was able to relate to me and understand exactly what I needed for my business. We look forward to a relationship with Roger and Scott Murdock Trailer Sales for years to come!

Easiest purchase I've made in years! I found Pinnacle while searching Craigslist for a horse…read moretrailer. I spoke with Jesse around 10am and after telling him what I was looking for, he made a recommendation and sent me a link to check it out. He took my info over the phone, got me financed, and the trailer was delivered to my house that is 2 hours away before 2pm! I was thrilled with Jesse's service and would highly recommend giving him a call if you are in the market.

I would kindly advise any customer to pursue other options in trailer dealers. I purchases a…read moretrailer from Pinnacle Trailer Sales in December 2023. I contacted them recently to discuss trading the trailer in to downsize. They were very receptive and ready to "make a deal". I followed the appropriate path of contacting my bank, getting the current trailer pay-off and selected a new trailer at a lower price. This granted me approximately $14,000 in equity in my current trailer. On the day I was advised to bring my current trailer in and trade, I had Kim, the sales person, on the phone with my bank with me present. I was confirmed approved, all we needed was the trade-in. After off the phone with the bank, Kim contacted her boss, Doug, who then revoked a trade-in and wanted to consign my trailer for sale. Kim then stated that they were "upside down on a lot of trade-in's that had sat for a while and they needed the cash flow" yet in the same breath assured me that "Doug thinks he can get your trailer sold right away". This seemed contradictory if my trailer as a trade-in will sell right away, yet they had so many sitting that they could not do a trade in. Then she advised that "Doug will do an across the board trade" and I inquired what she meant by that. Basically, she said he would not give me the equity in my trailer, however do an "across the board" for current pay-off and then take my trailer and I could buy the new one with a new loan. I sat there and did math with Kim and proved that with her "across the board offer" that meant that the business would pocket at least $9,000 from me, re-sell my trailer or consign it for a percentage of the sale price. She seemed very puzzled that I was aware of her dishonesty and scam. After calling her out on these calculations and their offer, I advised they would not get my business now or ever again if this is how a returning loyal customer is treated. Kim attempted to retract her statements, and I advised I was not willing to discuss anything further, I would pursue a trailer purchase elsewhere. In all sincerity, if you value your hard-earned dollar avoid this establishment.

Our automatic hatchback started acting up and would not remain open. After a few stops to get a new…read morelift piston, hatchback strut, or as I called it, the hold it up thing, the lady who ask if she could help, told us it is called a MyLift Stabilus, found the part in Windsor, printed a receipt for that store to find it easily, and was kind while answering our questions and "how do we..." We got the part, popped it on and are so grateful to not be dodging the closing door any longer. Thank you AutoZone and all the staff that made sure we got the correct part and installed it correctly.

I placed an online order, received confirmation it was ready for pickup, then arrived at the store…read moreto find they had sold it to someone else. I recommend just going anywhere else if you actually want the product you pay for.

Quick Service, Fair Price, Very Knowledgeable, and this wonderful independent repair shop helped us…read morein a pinch. On our way home from Rocky Mountain National Park we stopped in Loveland for gas where we realized our RV fuel hose to the gas tank was severely leaking. We called several shops and one referred us to Bill's. Bill got us back on the road as quickly as possible and at a fair price. He was able to determine the issue right away, order the part, and get us back on the road within a few hours. He recommended places to eat while we waited and ran a line to the RV so our dogs could have the A/C on until the part came. He even identified things we need to keep an eye on/replace soon on our 22yr old RV but never suggested that those things "must be fixed now" or attempted to up sell us. He and the other mechanic were great to work with and the price was more than fair.

If you are looking for a dealership that offers a home town feel, this is it!! We can't speak…read morehighly enough of their service department. Sawyer went above and beyond after we showed up late to pick our car up. Not only did he stay late, but he was sympathetic to our situation. We will be life long customers at this dealership! Ask for Sawyer! He's your guy!!!

I have come to understand that I am very confused about what an "appointment" means. MB of Loveland…read morehas cleared it up for me. It means you call in advance, set a time, they tell you that you will be in and out in less than an hour. Right? Nope - they get to it when they get to it and they have over scheduled the resources so you could be sitting for 2.5 hours. No one will let you know they are experiencing a delay and when you ask they are somewhat rude. Took 5 phone calls to attempt to schedule and they NEVER returned voice mail. I had to go to the dealership and sit face to face with someone just to schedule. Super inconvenient. The dealer experience has been nothing but trouble and disappointment from the beginning. They CLEARLY do not value their customers!!!

I have leased multiple vehicles with this dealership and continue to be impressed with their…read moreprofessionalism, honesty, and quality of service. I have previously owned Fords. Chevys, Toyotas, and My Subaru Legacy continues to impress me with its reliability, gas mileage, and safety. My last car was damaged by hail and after calling Subaru they were able to work out a deal that allowed me to get into another lease very quickly. The entire process was effortless and Matt from the Loveland dealership was excellent in coordinating everything so that I could make the transition. To me, it is the little things that make a good dealership. I have always found that Gregg and his staff have outdone themselves in this regard, most notably whenever there any problems arise and how to creatively manage those. This time I noticed that when they were getting my new vehicle ready for delivery, West (another employee) actually took his shoes off so as not to track any dust or dirt onto the floormats! Subaru of Loveland has my highest recommendation and I would refer anyone looking for good quality and service to pay them a visit.

while on the road my suby left front wheel seized and blew up damaging hopelessly the front end,…read moreand the electronica. The electronics-most complicated repair is outstanding. However my front end left side is coming off. Have spent months trying to get this resolved, Greg Johnson has not resolved this even after having Caliber Collision estimate repair(I was told to get estimate from reputable repair shop. I am being blown off, and now I find out Greg Jonson is out for 2 weeks and never notified me. Our repair through USAA and the Loveland statement about their self inflated "customer service" is fabricated. The worst customer service I have received, and I do not live in Loveland I am closer to Colorado Springs-but the repair done on the road-had to take to nearest dealership. Based on this experience I have to say they have failed epically and I question wether service tech just blew me off and has not sent Caliber Collision estimate to "upper Management as claimed" I'm sick of this frickin' hassle and epic customer service failure-and physical repair a failure. Can't endorse Loveland to fix your Subaru-despite their self important claims of customer service.

for 4 years, Dave has been our go-to for our 2003 Class C Born Free RV....he has been spot on for…read moreeverything he does and repairs for us. We so appreciate his service!

I am very happy with how Dave handled my situation and was very honest and personable towards me. I…read morewill definitely be back if I have issues with my car. He also was VERY understanding about price and not pushy at all. The service I received was fantastic. Thank you, Dave.

Truly exceptional service! Stayed after because I got held up at work so I could get my car. Helped…read moreme out considerably !! I needed to get a hitch on my car and was on somewhat of a time crunch. They accommodated me 100%!! Everybody was friendly, personal service and didn't make me feel stupid even though I know zilch about anything related to hitching a car, lights on the trailer etc. I will be back!

I came to D&E for a truck topper on my Toyota Tacoma. They found me a Ranch topper that was the…read morebest price of 4 other dealers that I contacted. The quality and installation went perfect at the schedule time. A few weeks later Steve called and asked if i was happy with the topper. I told him I was. Steve said that Ranch toppers called and had another new topper that might fit my truck even better. A week later I had the new topper on my truck and it did fit my truck perfectly. All was done at no charge to me. They could have just let it all go, but the whole crew at D&E is very helpful and concerned. You do not get this type of service from other dealers. Thanks to everyone at D&E, and i recommenced them to anyone looking for a golf cart, trailer or truck supplies and accessories.