Cancel

    Open app

    Search

    Trails Dental Group and Orthodontics

    3.5 (93 reviews)
    Closed • Closed
    Updated 2 weeks ago

    Services - Trails Dental Group and Orthodontics

    Orthodontics

    Cavity treatment

    Dental exams

    Trails Dental Group and Orthodontics Photos

    More like Trails Dental Group and Orthodontics

    Recommended Reviews - Trails Dental Group and Orthodontics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 6
    Thanks 1
    Love this 2
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of JJ G.
    0
    15
    0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 2
    Photo of Mark R.
    24
    12
    0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Om M.
    148
    3
    0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 14
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Janet S.
    119
    29
    11

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amanda B.
    160
    13
    5

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jake M.
    208
    24
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark R.
    35
    15
    0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel C.
    103
    11
    23

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Trails Dental Group and Orthodontics

    Review Highlights - Trails Dental Group and Orthodontics

    “Adan is a kind and passionate dentist and I didn't even feel any pain when I received my shots!”

    Mentioned in 7 reviews

    Read more highlights

    Swish Dental - Boulder Lane - Dr. Brendan Loehr

    Swish Dental - Boulder Lane

    4.7(74 reviews)
    0.5 mi

    I had a very disappointing experience with this dental clinic especially with location Boulder…read morelane. Today I came for my scheduled cleaning appointment, but the location does not exist anymore. I was shocked. No one informed me that the office had moved or closed. I had to call another location, and they told me they could see my appointment in the system, but the location I went to is no longer there. This is extremely irresponsible. Patients should be notified if an office changes location if they have appointments scheduled!!! Since they moved, I also don't know what's going to happen with my Invisalign. Did they move my retainers to a different location? Which location? I don't know. And nobody called me about it. Unfortunately, this is not the first problem I've had with them. Another time they scheduled me for an appointment regarding my Invisalign. When I arrived, they told me my new Invisalign trays had not even arrived yet. That means I came there for no reason just to talk to the nurse about something we had already discussed weeks before. There was also another situation when I came for an appointment and the receptionist simply told me the doctor could not see me that day. Why wasn't I called or sent a message that my appointment was canceled? It feels like they don't respect patients' time at all. This clinic seriously needs to improve their communication and organization. Very frustrating experience.

    Part One: I originally went to Swish in October 2023 because I had quite a bit of work that needed…read morebeing done. I went to them at least 6 times, getting extensive work done, and I was never informed that they do not take HMO plans from my insurance. I had to contact THEM for them to tell me this, after I saw a letter from my insurance that I owed over 3k for work I had already paid the "copay" for. I had received payment reminders through text messages from an unfamiliar number multiple times, but with no business attached to it (I googled the number to be sure), I had thought it was some kind of scam. It wasn't until I received the same message from Swish through my email on Jan 20th that I realized what it was. I had been seeing them for about a year by this point. Part Two: I worked out a payment plan with Swish and was told that I could text them monthly with the script "This is [my name]. I'd like to make a payment of [$$$] on my account, with the card on file ending in [####]." So I've been doing this every month around the 4th since January. It is now May. Since I was getting help from my parents to pay this bill, I did not have access to the account information to confirm the charges went through. At the beginning of this month (May 7th), I texted them asking for an updated bill, and got no response. So I went onto their website and saw that the phone # to text has changed. So I texted the new # with the same request about an updated bill. No response. I also emailed them. Still no response. Then today, I got a letter in the mail from a debt collector where it looks as though the only charge that went through was the first one (which I did over during the same phone call where I was told I could text their number with the script above). I was receiving payment reminders from Swish through my emails as recently as March, with the debt going down with each payment. But if my debt with them was already sold, then what was I paying them for?

    Photos
    Swish Dental - Boulder Lane - Dr. Loehr with his fiance Valerie and their dogs Molly and Abby.

    Dr. Loehr with his fiance Valerie and their dogs Molly and Abby.

    Swish Dental - Boulder Lane - State of the art sterilization area

    State of the art sterilization area

    Swish Dental - Boulder Lane - FM 620 and Boulder Lane, in the plaza with Sherwin Williams

    See all

    FM 620 and Boulder Lane, in the plaza with Sherwin Williams

    Pecan Park Family Dentistry

    Pecan Park Family Dentistry

    4.6(95 reviews)
    3.3 mi

    After more than 10 years with this practice, I'm incredibly disappointed to be writing this…read more I'm autistic, and like many neurodivergent people, I struggle with scheduling and making it to appointments. I want to be clear: I am already deeply aware of this, and I feel embarrassed and awful when it happens. Nothing feels worse than standing at the garage door with my keys in hand, frozen, shaking, overwhelmed, and filled with guilt. This isn't carelessness or laziness, it's something I actively work to manage. I also understand that missed appointments affect a business, and I am willing to accept financial penalties when appropriate. I appreciate that Pecan Park Dental has waived some missed appointment fees for me in the past. However, my most recent experience felt shaming and dismissive of my disability, and I left in tears. The morning of a scheduled appointment, I was called and told my insurance would not cover the visit because I had hit my maximum. I was told I would need to pay $540 out of pocket for a routine cleaning. I could not afford that and chose to reschedule for a future date when my insurance would cover it. At that time, I was told I would still be charged a $100 late cancellation fee, even though this cost was only communicated to me the morning of the appointment. When I returned months later for the rescheduled visit, I tried to explain that this situation resulted from an insurance and communication issue. Instead of working with me, I was repeatedly pressured in the waiting room to pay the $100 fee. I explained multiple times that I did not have the money that day. I was asked for credit card information over and over, in front of my daughter and other patients. It was humiliating. I ended up crying in the office while still being asked for payment. When I later tried to explain the situation, I was sent a chart of my missed appointments. It felt less like an attempt to understand and more like an effort to reinforce guilt. That approach isn't helpful, it adds to the shame and makes it even harder to access care. Experiences like this are exactly why many neurodivergent people avoid healthcare altogether. It becomes easier to avoid appointments than to face anxiety, shame, and financial penalties. I don't believe this is about bad intent, but it reflects a system that prioritizes policies and revenue over patient-centered care and basic compassion. After more than a decade as a loyal patient, and bringing multiple family members to this practice, I expected more understanding and professionalism. Because of this experience, I will be moving my care, along with my family's care, to a different provider. I hope this practice reflects on how it communicates with and supports patients, especially those with anxiety, autism, or other neurodivergent needs. No patient should be made to feel this way while seeking care

    I moved over to Pecan Park Family Dentistry a couple of years ago after my dentist closed her…read morepractice and started working here. Earlier this year, my dentist decided to take a break from work but I continued to stay at PPFD because the service was good. The office is bright and welcoming. The dental staff is friendly and good at their job. When I switched jobs and insurance, it was a breeze to for the office manager to change out my info. They don't try to upsell you and are honest with the work they're doing.

    Photos
    Pecan Park Family Dentistry
    Pecan Park Family Dentistry
    Pecan Park Family Dentistry

    See all

    Four Points Dental

    Four Points Dental

    4.2(49 reviews)
    1.2 mi

    Another good experience with Four Points Dental. Came in for a routine cleaning. And found out I…read moreneed a tooth extraction. I kind of knew this was coming. I have had some discomfort with a molar. Not pain, but pressure when I chewed. It's only been in the last week or two that I've noticed it. Turned out I had a cavity under my crown. So after my cleaning, I went home for a little bit, and went back for the extraction. The little sucker didn't want to come out, but in the end, the dentist won that battle. I was numbed I think 3 times. Usually I can be pretty chill at the dentist, but this time I was crying, and extremely jittery. The assistant got me a blanket and rubbed my arm as the needle went in with the novocain. Once the numbing and needle part was over I was feeling a little more relaxed. It did take some tugging but it came out. I did see it after it was pulled out, molars are big, I can't believe it came out all in one piece. Happy it's over with. But this will be a long process of healing, and then an implant. They are saying about 6 months.

    The very basics in a dental experience is that I expect to be treated with kindness, compassion,…read moreand above all, professionalism. My review is limited exclusively to Dr. Evan John, so take from that what you will. I had no idea going in who I would see, and for that reason, I felt obligated to warn others. I found Dr. Evan John to be incredibly unprofessional and lacking in bedside manner. Further, he was not thorough and incredibly awkward, which only added to my anxiety. I have since learned (from social media, no less) that he is a brand new dentist, and maybe that explains it. Even other professionals I have spoken to have acknowledged that the bedside manner was inappropriate. I would like to give him the benefit of the doubt, I cannot excuse the experience I had. Dentist experience aside, the hygienist was fabulous, one of the best I've ever had, but it couldn't salvage the mess of my visit and the unnecessarily anxious aftermath.

    Photos
    Four Points Dental - Dr. Heiman Outside FP

    Dr. Heiman Outside FP

    Four Points Dental - Succulent up front!

    Succulent up front!

    Four Points Dental - Waiting Area

    See all

    Waiting Area

    Banyan Tree Dental Family Dentistry & Orthodontics - Michelle Truong, D.D.S.

    Banyan Tree Dental Family Dentistry & Orthodontics

    3.9(24 reviews)
    2.5 mi

    Dr. Truong was extremely sensitive to my husband who has an unbelievable fear of the dentist. He…read moreended up needing 6 cavities filled. She made him feel at ease and after being to at least 3 other dentists that he would not go back to, that is saying quite a lot! She made his anxiety a priority, she was fast, and she was affordable!!! She never tried to get us to replace old amalgam fillings which every dentist has done before her! I not only would recommend her highly to a friend, but my daughter and I have both had visits as well! Her staff is friendly, everyone is knowledgeable and all of them make you feel like a priority. My husband said that this was the "best" dentist he had ever been too and that he would have no problem going back to see her, even though to get him there in the first time I had to beg him!!!

    I was scheduled for a 4pm appointment, waited nearly an hour to go back, and did not leave until…read moreabout 6pm. The front desk staff had me fill out new patient paperwork on a computer where I clearly saw the patient schedule. The front desk staff also left me alone with their unlocked computer to fill out my paperwork which seems troubling for other patient's privacy. The cleaning was very messy, I don't think I've ever had one like that in 30 years of routine dental cleanings. And then I was referred to a dental surgeon for something, I'm still not sure of what. Also the front desk staff made some comments about my age and appearance that were unprofessional and made me very uncomfortable. My real question is where did all of the positive ratings for this office come from? I feel very let down.

    Photos
    Banyan Tree Dental Family Dentistry & Orthodontics - Dr. Michelle Truong

    Dr. Michelle Truong

    Banyan Tree Dental Family Dentistry & Orthodontics
    Banyan Tree Dental Family Dentistry & Orthodontics - Suite K, in the Shops of Volente

    See all

    Suite K, in the Shops of Volente

    Trails Dental Group and Orthodontics - orthodontists - Updated September 2026

    Loading...
    Loading...
    Loading...