The entire staff, from the front desk (Anna), to the hygienist (Linda), and the dentist (Dr…read more Peters) was incredibly warm and welcoming. I included on my patient form that trips to the dentist make me a little uneasy. Linda read that and was sure to make me feel comfortable and walked me through everything she was doing. I'm so lucky that I live around the corner from the office but if I move, I'll make the trip to return to this team!

I was a patient of this dental office for eight years and would have given it a five star review…read moreuntil recently. I was in a period in my life where I did not have dental insurance so I was a cash pay patient. When I went in the last time, they insisted that I have x-rays and that if I didn't, they were not "running the business as they were taught ". So as it turns out, Dr. Peters wouldn't even clean my teeth! She talked to me like I was an errant child who was misbehaving. I have never experienced anything like this in my life. I reached out to the owner of the practice and she called me back and apologized for how things happened and even offered to do the x-rays for free. Although I greatly appreciate that, I have no desire to go back and have to see Dr. Peter's. So I advise if you go to this practice make sure you have health insurance or unlimited money because people who don't are not really welcome.

All of the receptionists, schedulers, and hygienists are great! Located conveniently behind Madam…read moreMam's , you can visit your dentist, check out the koi pond, and grab a coffee at Epoch!

The entire office experience was great. Easy to book appointment, seen on time, positives vibes by…read moreeveryone we encountered. Dr. Hegwood is the best and would highly recommend!

Due to a hereditary dental disease, I have more than a dozen implants... all placed by Austin…read morePeriodontal Associates. Some of them are over twenty years old and they are all doing great. They actually perform better than my original teeth. My last implant was placed by Dr. Verrett. The surgery went well and without complications. Also, the entire staff in this office is really kind and competent. I whole-heartedly recommend Dr. Verrett and the Austin periodontal Associates team. My goal was functionality in chewing, but the implants enable a great smile as well.

I got into a bad accident that required extensive dental work. Unfortunately, the first dentist I…read morevisited provided inadequate care, and I ended up with a faulty implant that looked terrible. I ended up needing a gum graft as part of my treatment to fix the work. Dr. Verrett did an amazing job explaining the procedure to me and giving me options. I felt very comfortable with him, and the surgery went well. My new teeth and gum line look great- very natural.

I had an exceptional experience with Dr. DeCoursin and the entire team at Austin Dental Spa. From…read morethe moment I walked in, the office was absolutely immaculate, beautifully designed, and immediately put me at ease. The attention to detail is next level, from the refreshment offerings to the chair massage and warm neck pillows, which made the entire visit feel more like a luxury experience than a dental appointment. The staff was flawless. You can tell they genuinely care about their patients and take pride in what they do. Dr. DeCoursin is truly an artist. She reshaped my veneers perfectly. The precision and care taken throughout the process exceeded my expectations, and the results speak for themselves. If you are looking for a dentist who combines top-tier clinical expertise with an elevated, client-focused experience, this is it. I would recommend Dr. DeCoursin and her team without hesitation.

Empathetic care after years of dental neglect. My anxiety was acknowledged and met with compassion…read more Same day relief from TMJ pressure symptom. Affordability on artist salary. I'd recommend them to anyone.

Hello, I'm sorry to…read moremake this review of a doctor at this establishment, and honestly, the office as a whole at this point. I came here in early 2019, and later in this last year, the service done here caused me further injury. For some background, I received a full mouth rehabilitation in another country, Istanbul, and it went sour. The way my row of teeth was positioned caused TMJ symptoms and strained muscles. I didn't trust them to go back to them to fix it, hell, as of six months later, they had erased my info anyway. When I visited Balcones Family Dental in October 2024, I had already gotten four teeth replaced from my full mouth rehab and one root canal, and was showing slight TMJ symptoms. When Christopher Glecos agreed to work on me, he offered an occlusal equilibration to straighten my bite. I should have vetted harder, because I had no idea he was then taking online classes for the thing I was asking for. At the time, my mouth has already been through a lot, and the process of strengthening my bite required more professional diligence than what I received. Doctor Glecos wanted to start fresh and not look at any of my background on the matter. I did give my info anyway, a told him I was going to see a chiropractor for my TMJ. At the time, I thought it would be enough, but I was wrong. Knowing now, I needed Physical Therapy and a specialist trained in TMJ symptoms. Even with all the background I gave him, he was still willing to do the occlusal equilibration even though his experience was green in the matter, and if he had thought otherwise, I'd have been referred to someone else. There's no way one would take on a complicated situation as mine if one was still only taking online classes for it... I explained that my goals were to address bite instability by identifying problem areas and finding a good course of action. For me, this meant combing through the teeth and seeing which ones were hitting harder and by how much, and then considering new crowns for those problem areas. Dr. Glecos described using 'slits of paper' to relax the bite and then find out where in the mouth my teeth were misaligned or hitting first. At no time did we discuss making irreversible adjustments to the bite. I was under the impression that we would take measurements of the teeth to see which ones needed attention. The time came for measurements, after the 'slits of paper' method, he started altering the bite with a bur. I did not expect the procedure to begin at that time, as I believed we were still in the evaluation phase. I allowed it since he had already started grinding at the bite, placing my trust in him. After several sessions, eventually I woke up with new symptoms. Nerve pain was shooting down my legs, and muscle strain, and eventually a chronic sinus infection. When expressing these symptoms on the day I was receiving my night guard, I was told to go to a general physician, and the dentist wasn't even going to be called in until I notified the ladies at the front desk. During the examination, Dr. Glecos stated he did not see any issues and offered to make additional adjustments. Given the new symptoms, I declined further alteration. He then indicated there was little else he could do. When I described the symptoms as nerve-related, I was told that adjustments were made on crowns rather than natural teeth and therefore, should not cause nerve symptoms. It was concluded that my symptoms were 'Underlying issues'... I feel the possibility of nerve issues can arise from a destabilized bite around the jaw joint. My TMJ issues were a focal point in our consultation, and I hoped for a more thorough evaluation or referral. For my symptoms, pain was traveling down my leg, my feet, my chest, and through my throat. Never in two places at once, but present every day. This altered the way I walked, and numbness could be felt in my left hand, and eventually, a rapid amount of aging was taking place. Facial deformations started to form under my eyes from a chronic sinus infection. This infection has been plaguing me since the occlusal adjustment. Tinnitus was sounding loudly from my right ear, the side with the TMJ issue. Also, there were medical reports given of these symptoms as well. Afterwards, I went to many other professionals and specialists seeking a root cause. These things usually take time; referrals have to be shipped out from my General Doctor, and acquiring an appointment within three months' time for some of these places was rare. My symptoms were getting better in some areas, but also getting worse. On a return visit six months later for a cleaning (I continued to work with them and report my symptoms), I was finally referred to a prosthodontist to check my bite. The hygienist at the time actually pushed the issue of seeing a specialist right away for a suspected collapsed bite. Given the timing of my symptoms, I am concerned that an earlier referral may have allowed for a timely assessment. I did

I have had two wonderful experiences at BFD. Dr Maddox is very nice and communicates very clearly…read more The hygienists are able to give you their full attention. I learned a lot about my teeth both times. The problem lies in that they do not contract with any insurance company, therefore you will always be covered at the out-of-network rate. This is frustrating for patients, but is understandable from the practice's perspective. When you make this decision, however, your front-office needs to be very good at letting people know exactly how much they're going to owe out of pocket. It is possible for them to call your insurance company, tell them what codes they'll likely claim, and get an amount covered back. Twice I asked them to do this, and twice they told me how much I'd owe out of pocket after the visit. Both times they WILDLY missed the mark, to the tune of over $100 per visit. This also happened with my children. After they visited, my wife said they mislead or understated our responsibility (perhaps on purpose) to get us in the door as new patients. We hadn't discussed it until I brought up my experience after the fact. Two customers with the same experience in the same house. Hmmmmm.... My family of four has now found another dentist who a) contracts with our insurance, and b) was able to tell us our responsibility ahead of time, to the penny. Please avoid this place if cost is a consideration for you. If it's not, good for you! In that case BFD is a really great dental practice!

Swish Dental has been my dental office in Austin for a few years now and I really appreciatte the…read moreopportunity to rotate between their Domain location and downtown site. There is complimentary parking for your visit and once you go into the lobby you'll see their dental practice to the side. The experience from A-Z is so nice and it feels really light and refreshing. From being offered a boujie bevvie from sodas to flavored sparkling waters and then the practice aesthetic and sessions being so intentional. It really makes a lot of sense to make the trip. They are really good to keeping in touch with your services and making sure you're doing your best to stay on schedule for your routine checkups. I've never had a bad experience and everyone from the dentists to dental hygienists have been super nice. I also come here for my teeth whitening and love the results I get every single time.

After having a bad experience, the team offered several resolutions in my favor. I felt that they…read morecared about me as a customer and that my concerns were heard.

Had a very uncomfortable situation with a tooth, today. However, Dr. Glennon did an amazing job…read moretaking care of the issue! I was going to a different dentist but my wife, already a patient at ADC, talked me into trying him. the folks are so kind and understand we chicken dental patients. Highest praise!

There's a reason I've been coming here since 2006 and will never switch dentists even though I now…read morelive in S Austin. From top to bottom I feel so comfortable here. Every 6 months I get a checkup that is always smooth. They always accommodate my light sensitivity by turning off the overhead lighting and handing me blackout sunglasses. They are so nice and I almost never leave with a migraine, which is truly a miracle. But today was a different sort of day. I woke up with tooth pain. I was really nervous about it. I called. Sarah at the front desk, who is always amazing, got me in today. Then I met Juliet, one of the hygienists. I told her kind of my sob story about how I think I'm grinding at night and I'm so worried I'm going to have a cracked tooth because Dr. Glennon has asked me to be careful with that one. She is so reassuring. So kind. She and I talk for 30 minutes about possible solutions, including the one I've been scared to death to try, a night guard. But she puts me at ease. She is both super smart and super empathetic. She scans my mouth. Dr. Glennon comes in and does some tests. He takes time to examine the tooth and the area around it. It's either phantom pain from my anxiety or possibly real pain. He listens to me. He tells me what I'm feeling is real. I'm not sure, but I appreciate he isn't dismissive. They have my back on whichever decision I want to make to protect my tooth. I leave almost about to cry because of how kind they are.

I recently got 2 crowns and 2 teeth bonded. They always get me in quickly and make me as…read morecomfortable as possible. I really value their whole team.

Excellent experience from start to finish. The hygienist was professional and thorough -- one of…read morethe most complete cleanings I've had. The staff was kind and welcoming, and the dentist took the time to personally check my teeth and answer my questions. He never makes you feel rushed, takes his time, and explains everything in a way that's easy to understand. It's rare to find a dental office that combines real expertise with such a patient and understanding approach. Highly recommend!