well, first of all i don't know much about auto repair. For me, to go to an auto-shop is a dreadful…read moreexperience as i don't really know what is going on and whether folks are trustworthy or not. My friend recommended me this one. She found it out through good reviews in Yelp and Google. The guy at the shop was very friendly, able to identify the issue with my car right away, and fix it into a great back to perfect condition. I'm happy with the service. The part that shocks me the most was the $95 labor per hour.. I don't know what the usual rate for labor is but this seems very pricey. I wish i had done more researches before say yes to them once they gave me the price quote though.

We took my wife's BMW to Import Motors to avoid going to a car dealer (Patrick BMW are crooks, see…read moremy review for details). It turns out Import Motors is an honest place that offers fair pricing for work. We'll definitely take her car back there for more repairs as they're needed. It's nice to know of an honest mechanic in the area! Update: 5 years after finding Import Motors we can't stress enough how awesome and honest they are. John is a stand up guy and we couldn't be happier to have a great mechanic.

The employees at Precision Motorworks exude professionalism and honesty which is so refreshing at…read morean auto repair shop. I had a 5 star experience from start to finish. Heat went out in my car. I was presented with a complete diagnostic analysis and given options. When I had to leave my car overnight, they even offered to drive me home. I will only use Precision Motorworks for car issues in the future! Highly recommend.

From the owner: Import vehicle maintenance and service. Providing quality parts, certified technicians, and an…read moreunwavering commitment to the highest levels of care to our customers.

Was in a hurry being from down state and my wipers were not cooperating. They got me in to…read moreaccommodate so I could get back safely w my wipers. Very thankful as it started raining/sleeting heading back. Car felt great and was updated what else needed to be dealt with. Thx again for the quick turn around!! Will recommend to anyone looking for auto repairs :)

Mike was very upfront and honest with his work. He showed us the bad parts that he replaced. He got…read moreit fixed the same day. Our car sounds quiet after fixing the wheel bearings. We wish we would have gone to him sooner. We will make him our new mechanic. Thank You Mike.

Very thorough and honest staff. Attempt to clarify and explain things well. Trust them like family…read more Glad they are close by for my maintenance needs. Mike Anderer Geneva

They are a honest, reliable and knowledgeable. I wouldn't bring my car any where else.read more

Great people to work with. Analysis of the problem right away. Quote and service was fast. Will…read moredefinitely go back.

Fantastic folks and fantastic work! They did an immediate repair as I had a problem that if left…read moreunattended could have caused a significant breakdown. I was amazed at their level of attention and knowledge. It's a wonderful thing when you get great service from very good people!

They never respond to their requests for a quote on their web site, even though it says within…read more24/48 hours, they will get back to you. They are constantly looking for help which is suspect regarding either pay issues or bad management, The few times I have called in the past, they have been rude and unprofessional. Typical Elburn.

Jason was a wonderful mechanic Unfortunately, it doesn't…read moresay here, but he is no longer in business He closed the shop and moved out of state Believe me, the town of Elburn misses him very much out of town two years ago, I've been struggling to find a good replacement, but my search continues

Going to a mechanic is a little nerve wrecking for me. I am always concerned since I am not fluent…read morein anything that has to do with cars. I am not too familiar with some of the car lingo , I was concerned about a noise I was hearing from my car so I did some searching online and came across KS Auto Care .I am truly grateful to have found this place! Sam was great! He ran a full diagnostic on my car and did an oil change. The experience was smooth from start to finish -- he walked me through everything, explained what needed attention, I really appreciated the honesty and transparency. I'll definitely be coming back!

Found this service center because of a direct mailing. The price was great, I needed an oil change…read moreso the timing was perfect. They got me an appointment quickly, service was fast, efficient and friendly. They also looked over my car and determined no other services were needed at that time. What place has ever said that!? I will definitely go back!

I brought my vehicle in for diagnostics only and was quoted over $1,200 for an EVAP vent valve…read morereplacement, including a part priced at $475 and 3-4 hours of labor. When I asked for the part number, dealer list price, or book labor time, none were provided. I was also told a wheel might need to be removed, which is not consistent with standard labor procedures for this repair. When I asked for clarification, the explanations changed and no documentation was offered. I ultimately declined the repair because the estimate didn't align with typical part pricing or labor times for this job, and I wasn't comfortable approving work without clear supporting information. I paid for the diagnostic work and took the car elsewhere. I'm sharing this so other customers know to ask for part numbers, labor book times, and written documentation before approving repairs.

Helped me with my car headlight and did not charge! Very good service. Let me know about a needed…read moreoil change as well. I really appreciated it!

Excellent value, service and quality…read more. My car made some unfamiliar sounds and would not turn on. Bockman's quickly towed my car and was able to give a detailed inspection and fixed my car in no time. Aside from great timing and service, they offer tons of great benefits and deals unlike no other!

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

I had a lingering issue that my local mechanic (who I generally trust) quickly identified as a bad…read moretransfer case. Above 40mph, my car made a rumbling sound. The repair would cost about $2k. I wanted a second opinion so I brought my car out here, 45 mins from my apartment, but close to my parents. After about an hour or so, they gave me their opinions of what's going on. It was *similar* to what my mechanic said, but instead of the transfer case, they showed me a bolt from my differential that was rubbing and shaving metal shavings into the differential oil. There were several other things. They honestly let me know that it probably wouldn't be ready until Monday at the earliest (this was a Friday afternoon), which made since because this wasn't a quick job, and they needed to get some replacement parts on. Additionally they're only open til noon on Saturday, and not Sundays. I called them on Monday to get an update. Joe explained everything thoroughly to me on the phone. Letting me know how they were planning to resolve the various problems. They also changed their mind on 1 problem, and identified an issue that was masked by the rumbling sounds. This was my front left wheel bearing. They replaced my rear diff, serviced my front driveshaft, transfer case, rear driveshaft, full front left wheel bearing replacement. Indeed it took almost a week to complete, but the problem has been fixed and it's been about 2 weeks now. Also, they get the benefit of the doubt because some of the delay was caused by two of their partners giving bad parts. First, the brought a part for the front, not the rear. Second, another supplier brought in a used part that Joe said was not up to par in quality, so they didn't use it. Extremely pleased with the work, and the staffs knowledge and friendliness. I only really worked with Joe, who was a 10/10, I can only imagine the other managers are as well. Nice job!!!

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.