well, first of all i don't know much about auto repair. For me, to go to an auto-shop is a dreadful…read moreexperience as i don't really know what is going on and whether folks are trustworthy or not. My friend recommended me this one. She found it out through good reviews in Yelp and Google. The guy at the shop was very friendly, able to identify the issue with my car right away, and fix it into a great back to perfect condition. I'm happy with the service. The part that shocks me the most was the $95 labor per hour.. I don't know what the usual rate for labor is but this seems very pricey. I wish i had done more researches before say yes to them once they gave me the price quote though.

We took my wife's BMW to Import Motors to avoid going to a car dealer (Patrick BMW are crooks, see…read moremy review for details). It turns out Import Motors is an honest place that offers fair pricing for work. We'll definitely take her car back there for more repairs as they're needed. It's nice to know of an honest mechanic in the area! Update: 5 years after finding Import Motors we can't stress enough how awesome and honest they are. John is a stand up guy and we couldn't be happier to have a great mechanic.

The employees at Precision Motorworks exude professionalism and honesty which is so refreshing at…read morean auto repair shop. I had a 5 star experience from start to finish. Heat went out in my car. I was presented with a complete diagnostic analysis and given options. When I had to leave my car overnight, they even offered to drive me home. I will only use Precision Motorworks for car issues in the future! Highly recommend.

From the owner: Import vehicle maintenance and service. Providing quality parts, certified technicians, and an…read moreunwavering commitment to the highest levels of care to our customers.

Was in a hurry being from down state and my wipers were not cooperating. They got me in to…read moreaccommodate so I could get back safely w my wipers. Very thankful as it started raining/sleeting heading back. Car felt great and was updated what else needed to be dealt with. Thx again for the quick turn around!! Will recommend to anyone looking for auto repairs :)

Mike was very upfront and honest with his work. He showed us the bad parts that he replaced. He got…read moreit fixed the same day. Our car sounds quiet after fixing the wheel bearings. We wish we would have gone to him sooner. We will make him our new mechanic. Thank You Mike.

Very thorough and honest staff. Attempt to clarify and explain things well. Trust them like family…read more Glad they are close by for my maintenance needs. Mike Anderer Geneva

They are a honest, reliable and knowledgeable. I wouldn't bring my car any where else.read more

Ken's reminds me of the old Denny's Service Center, the mechanic I had been taking all of my cars…read moreto from my first until I found Ken's after moving from the South Side over 20 years ago. Anyone who knows of the old Denny's knows this is the highest praise I can give a mechanic shop. I have been going here for years. When I moved to the are many years ago, I was looking for a place to take my car that filled the three main criteria for any business I can be loyal to: Honest, Competent and Fair Priced. It took me several different places before I found one that consistently ticked all three boxes, and that is Ken's.

Absolutely amazing work. You can't go wrong bringing your car here for repairs. Honest, reliable,…read moreand top-notch service. Highly recommend!

They never respond to their requests for a quote on their web site, even though it says within…read more24/48 hours, they will get back to you. They are constantly looking for help which is suspect regarding either pay issues or bad management, The few times I have called in the past, they have been rude and unprofessional. Typical Elburn.

Jason was a wonderful mechanic Unfortunately, it doesn't…read moresay here, but he is no longer in business He closed the shop and moved out of state Believe me, the town of Elburn misses him very much out of town two years ago, I've been struggling to find a good replacement, but my search continues

Been coming here for my oil changes for a while and all I can say is that Ivan is the best! From…read moreexplaining everything in a way I can understand to me leaving that place confused! Now I have my son and family members going to see him for any car needs! Amazing people!!

Amazing people at fair and great pricing. So helpful. Highly recommend them to anyone looking…read morefor quality car care with great pricing. Nice to not be ripped off!

My husband drives a 2008 Audi A4 Avant. He hit his 50,000 mile mark and needed to service his…read moreride. Quote from Audi dealer: $750. Quote & actual final price from Autobahn: $350. Not only is the price right here, but the service is very personable, informative, and friendly. John is the one-man mechanic and owner of this small automotive shop that been open just a year. He was late letting us into the shop only because he offered to drop a customer off at home. Very informative, showing us pictures online of parts needed and parts actually replaced. John takes no short cuts. He used synthetic oil from Europe just like the German luxury carmakers intended for their vehicles. An oil change (with synthetic oil) will run my husband $85 here versus $70 at Jiffy Lube. Well worth it since apparently, Jiffy Lube hadn't been properly draining the oil so it had been getting all over the car's vital parts.

I brought my vehicle in for diagnostics only and was quoted over $1,200 for an EVAP vent valve…read morereplacement, including a part priced at $475 and 3-4 hours of labor. When I asked for the part number, dealer list price, or book labor time, none were provided. I was also told a wheel might need to be removed, which is not consistent with standard labor procedures for this repair. When I asked for clarification, the explanations changed and no documentation was offered. I ultimately declined the repair because the estimate didn't align with typical part pricing or labor times for this job, and I wasn't comfortable approving work without clear supporting information. I paid for the diagnostic work and took the car elsewhere. I'm sharing this so other customers know to ask for part numbers, labor book times, and written documentation before approving repairs.

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

I'm late in acknowledging the great service I got from the folks at Fox River Tire over the…read moreholidays. I want to add to positive reviews and all those who are lookin for tires and service know what a great help they were to me. I'm sure when I went there looking for a spare doughnut tire for my 2007 Honda Odyssey with 180,000 miles they could tell that I had just got a set of new tires and wheels and it wasn't from them. We had gone to Discount Tire as their prices were a bit lower and family members had gone there. Very busy place but new tires and wheels were installed that replaced my run-flats that came with vehicle. We had gotten a price from them about getting a doughnut rim and tire (did not have one because we had run flats) which was around $350. When we picked up van that day they were very busy again and after waiting 10 min asked to get us key so we could go. On getting to vehicle we noticed that black lugs had been used on new nickel wheels. We called when we got home and was told that that is what they used and would be replaced the next morning if we didn't like how they looked!! Job would take 20 min. No appt needed. Next day my husband got there early. Only a few cars being worked on. After over an hour of waiting and watching customer after customer come in for tires and our van still waiting to be taken in my husband complained about wait. He was told that these were emergencies and they would eventually get to us. He asked to get correct lugs to do change himself and was told he would need to purchase new set and get refunded when we returned black ones. We had just spent over $1000 the day before! We swapped out lugs and took others back for refund. We then had to find a wheel for spare which was $$. Almost as much as one tire and wheel. Honda and a couple other tire places said try junk yards. We found one for $50 in very rough shape which should have been a red flag as these tires are stored in an inside compartment but we were PO at prior tire store and wanted to save a few bucks. I had called and spoke with Kevin at Fox Valley Tire who offered to get tire and put it on our rusty wheel. After my husband then the folks at the shop ground off rust a tire was ordered based on wheel size. When it came and was put on the wheel it did not hold air and leaked. Possibly due to all rust. They tried to seal it to tire and that worked. We took it home and when my husband tried to install it it was way too large and could not begin to fit. We had been given the wrong size wheel by the junk yard!! Once again trying to save a buck. We now had a specially ordered tire that did not fit. We sheepishly called Kevin back and explained that it was totally our fault that wrong tire had been ordered and installed. Without a hint of an "I told you so" he said he would see what he could do to get tire exchanged which he was able to do. We ended up paying what we would have from the start but learned several valuable lessons. One is sometimes the big chain stores may have better prices but your on your own once they get your $. Another is that sometimes you should do research and give local, well established business a first look and maybe pay a bit more for great customer service. I know I will and then to acknowledge that experience where others can benefit themselves and they in turn can support our local businesses. Thank you Kevin and crew... In passing I would like to mention an article that appeared in Herald before Xmas about a local man who was driving down Randall Rd with his children when one of them noticed what looked like paper $$ blowing on side of road. The man stopped. He found more $ and a wallet with ID. When the owner was contacted he was of course happy especially when he learned that that of the $500 that had been in only $20 was lost. That man was Kevin Rather that post a detailed review for Discount Tire I will try and reference this review. Thank you again Kevin and Co.

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.