Ollie's Garage is the only mechanic I have taken my card to for 15+ years. Dave and his team are…read morehonest and do great work.

I think I finally found a local garage that has some very knowledgeable mechanics. I have a car…read morethat is a little rare and had some suspension work done. Result was great and promptly done. I recommend!

I love the service here! This Valvoline location is my go to! Everyone is friendly, thorough and…read morenever pushy. José was the super service provider today, and Nina is always as well. I highly recommend!

The gal - manager? - Was friendly and I felt I got great service. She pointed out some things that…read moreI needed to keep an eye on but wasn't pushy. I recommend!

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

I have brought all of my cars to Garage 31 over the past six years since they opened. I am writing…read morethis in May 2023. I have never had an issue with any work they have done on any of my vehicles. They have even driven me home when I dropped a car off to be worked on. They have have always been knowledgeable, efficient, and reasonably priced. This is the only repair shop that I use in North Aurora (or the entire Naperville/Aurora area). They won the 2023 Small Business Excellence Award from the AURORA REGIONAL CHAMBER OF COMMERCE.

Great service at a good price!…read more I thought my car was a goner, it would not start, or if it did would only run a short time. Had to have it towed to Mikes. They found the problem quickly and the next day I was back on the road!

I brought my wife's 2017 Jeep Grand Cherokee Summit in for new brakes and rotors. A few weeks…read morelater, my wife noticed the brakes were making a squealing noise during turns so I brought the vehicle back to have it inspected. I was charged $100 just for them to look into the issue. What was most concerning was learning that when the brakes and rotors were replaced a few weeks earlier, the shop chose to install lower-quality aftermarket parts rather than OEM parts. The original components on the vehicle were OEM, but instead of giving us the option to choose, the service advisor of Indian descent told me they used cheaper parts because OEM parts were "too expensive" and would make them less competitive. That decision was made without our knowledge or approval. When it comes to critical safety components like brakes, customers should always be given the option and informed about the quality of parts being installed. Choosing lower-quality parts to save money--without discussing it with the customer--raises serious concerns about quality, safety, and reliability. At the very least, we should have been given the option to replace the parts with OEM components or informed beforehand about what was being installed. Instead of rectifying their original mistake they shifted focus to other parts (pins) that still didn't address the issue at hand. Hence, I would not recommend if you're looking for honesty, quality, safety, and RELIABILITY.

Merlin came in clutch (literally!). My husband's manual car was having some issues slipping when…read moretrying to shift gears and then his transmission light came on - I was worried the clutch was burnt out, and sure enough when Merlin called to let us know that was the issue, they were genuinely sympathetic about it, because that's such a costly repair. Upon further inspection, the fly wheel was also beyond saving ( see attached pictures from Merlin). I was so stressed out, but they worked with us to find a way to pay off the amount of work, and I am beyond relieved! But, it gets worse, the part was out of stock everywhere. So after about 5 days, when they finally got the part, they stayed after hours to finish it up so we could pick it up the very same evening. Special shout out to Patrick and Steve whom we worked with, and Steve for offering me tissues! My husband drove the car home and said it feels like a completely different vehicle (in a good way) I would definitely recommend Merlin's for honest and timely work. We are so appreciative.

Excellent service! Very professional staff; very thorough. Called Tuesday and got in next day. Very…read moreefficient.

Great people to work with. Analysis of the problem right away. Quote and service was fast. Will…read moredefinitely go back.

Fantastic folks and fantastic work! They did an immediate repair as I had a problem that if left…read moreunattended could have caused a significant breakdown. I was amazed at their level of attention and knowledge. It's a wonderful thing when you get great service from very good people!

I've wanted to write this for some time but here goes. I brought my truck in for an alignment ,…read more1997 f250. About a week after It felt loose so I checked and both my Tie rod clamps were loose. The man behind the counter, John told me "well maybe one of your friends loosed it up". He made me pay for another alignment without any discount. 1 week after that I felt it loose again and went to check to find the same thing. At that point I tightened it up where it was with my own impact and it never came loose again. Also John needs a lesson on customer service.

Picked up the car and had a MIL light on. Was told it's up to me to clear it because the tech…read moredidnt know how. Then went back in and found that I was charged for parts they did not install. This lead me to question the quality of repairs. Counter person was rude as if he was wasting his time with me. Used to be solid when it was older guys working there, but seems to have gone downhill.

GREAT place! Have been back multiple times - these guys are always my go-to. I got my oil changed…read moreand my coolant replaced in this visit. The manager-on-duty (he was wearing a True Religion sweatshirt, I didn't catch his name unfortunately) was super nice and showed me everything that they were working on, which was helpful. The two technicians that assisted me were fast, efficient, and friendly. They also gave me money off and honored my coupon! They've got my business.

Went to the Aurora Il location for an oil change. My engine blew out shortly after due to not…read morereplacing the oil plug. I went to Take 5 to let them know and they told me they did and it is on camera in the pit. THERE IS NO CAMERA IN THE PIT! This is a newer truck and it is going to cost $6 to $10 thousand to fix it. I have to pay for a rental until this is fixed as well which is not cheap. They lied to cover their butt, but an employee admitted the fact there is no camera in the pit. They need to take responsibility!!!!!!!

Took my car in for a rattling; They could not figure out the problem and had to take it in multiple…read moretimes. Eventually figured out the problem on the third or fourth visit, but dealing with them was overall a waste of time.

Well known father and son local Batavia vehicle repair business. They employ ASE mechanics and…read morestand by their quality of work, ranging from general everyday transportation to high-end exotic and older collector vehicles.

The employees at Precision Motorworks exude professionalism and honesty which is so refreshing at…read morean auto repair shop. I had a 5 star experience from start to finish. Heat went out in my car. I was presented with a complete diagnostic analysis and given options. When I had to leave my car overnight, they even offered to drive me home. I will only use Precision Motorworks for car issues in the future! Highly recommend.

From the owner: Import vehicle maintenance and service. Providing quality parts, certified technicians, and an…read moreunwavering commitment to the highest levels of care to our customers.