I brought my vehicle in for diagnostics only and was quoted over $1,200 for an EVAP vent valve replacement, including a part priced at $475 and 3-4 hours of labor. When I asked for the part number, dealer list price, or book labor time, none were provided. I was also told a wheel might need to be removed, which is not consistent with standard labor procedures for this repair. When I asked for clarification, the explanations changed and no documentation was offered. I ultimately declined the repair because the estimate didn't align with typical part pricing or labor times for this job, and I wasn't comfortable approving work without clear supporting information. I paid for the diagnostic work and took the car elsewhere. I'm sharing this so other customers know to ask for part numbers, labor book times, and written documentation before approving repairs. read more

Helped me with my car headlight and did not charge! Very good service. Let me know about a needed oil change as well. I really appreciated it! read more

Had my Mazda 3 in for a transmission fluid flush for a better price than the dealership & great service too. The gentleman gave me a price upfront & asked if I had any other concerns on my vehicle & he was able to check on that as well & gave me the prognosis. I highly recommend & I'm definitely coming back. Thanks to my friend who recommended me this place. read more

John was awesome, had an error code for my airbag he was super fast and didn't charge.

The only positive I'll say is the inspection they did was free and seemed thorough. Beyond that I wouldn't recommend going to them for your service needs at all. My experience with them was not good. They recommended services to the amount similar to the value of the car. Tell me everything that is wrong with the car that you find, but then recommend to me what actually makes sense based on age and value of the car to fix. At the end of the day all I had them do was an oil change because of this, for which they had sent me a coupon which I presented. They declined to accept the coupon and gave no reason for not accepting it. I definitely wouldn't recommend taking your car there. read more

Last Monday I started working here as a technician. Just my luck, Thursday there was a situation at home that I had to call-off and handle. Believe me I know how bad that looks on my first week, and I felt truly terrible about it. Me and John were in communication throughout the day, and he seemed understanding and helpful. When I returned to work on Friday, John had brought me into a private conference room to discuss Thursday's absence. After bringing up totally unrelated/random things he judged about my work, John began raising his voice, hitting the table, and eventually completely SCREAMING at me very aggressively. I truly felt unsafe being alone in this closed off room with him. After him yelling full volume at me and repetitively slamming his fist on the table for almost 25 minutes, John told me that both himself and the one other worker there were Mexican... He informed me that Mexicans have a much higher level of work ethic and do much better work than "you whites". John, THE OWNER, said (and I quote): "You could go work for the d*mn white owner down the street and get away with anything you want. You can go be sloppy and careless just like one of THEM." He continued to verbally put me down and created an altercation of a meeting for roughly FOURTY minutes. I respectfully and quietly ended the '30 Day Trial Period' he offered me (versus a solidified job offer), and packed my tools up and I left. The last thing he said to me was "I'll probably send you a check for the few work days in the mail sometime next week." Based off of his unacceptable verbal abuse towards me, and hearing him scream at TWO other customers over the phone within 3 days, I hope you can conclude who John really is as a person. As well as his mentality towards people of other races. Looking forward to his written response and probably a phone call from John. read more

Took my Volkswagen Passat in because of engine codes coming up and I heard that they are the best diagnostic repair facility for German engines in the western suburbs. John did a great job reaching alert bulletins from the OE and was able to repair it and it's running better than ever. read more

Great guy, very knowledgeable and honest. Would never go to a dealership when can get great service here. read more

Very much enjoy and highly recommend the service at Autobahn. I found them several years ago after several repairs at the local BMW dealer seemed tremendously inflated. After getting an estimate for a job at BMW for $$$, I took my car to Autobahn. They are very professional and there were many VERY high end cars there...I had a good feeling. I had a better feeling when their estimate was one quarter! the estimate of BMW. Every job has been done right the first time. I've even gotten diagnoses there and not even been charged. Highly recommend! read more

John is the best!!! John was honest and quick and explain everything that was going on with my car. I had a lot of questions and John was very patient and thoroughly answered them. he made sure that I understood what was going on with my car before doing anything to it which I really appreciate. he also gave me options on what would be the best bet for my money and made it known what was happening and how much it would cost. he even sent me pictures of what was wrong and how he was going to fix it. all-in-all I loved the service that I received and will definitely be going back. John is someone that I can definitely trust. read more

Do NOT bring your vehicle here. They do not stand up to their word and OVERCHARGE you after the fact. I called to make an appointment for an oil change on my 2021 Audi Q7 after receiving mailer information for Oil Change for $49.95. Yes I did read the disclosures on the coupon stating "up to 5 qts of motor oil and new oil filter included. Some vehicles require special motor oil and/or filter, cost extra." So I called them in early March to ask if this price included my 2021 Audi Q7 I was advised it would, but it would be an additional 2 quarts of oil. I agreed and confirmed they were recognized as well for Audi Certified Repairs. The earliest appointment I could get was not until 04/03 - 3 weeks later. When I brought my vehicle in that day I checked in advising with my 2021 Audi Q7 for the oil change and I had the $49.95 with me and showed them and advised them I had called in 3 weeks ago to confirm this coupon would apply they said ok thanks. When my car was complete they gave me a bill for $282.00 I was FLOORED! $282 bucks for an oil change?? I could have went to my Audi dealer for LESS than that! The advised me that they had to use "Special Oil" and that the were NOT aware of the year of my vehicle. This was not the case twice they were advised. When I told them that I could have gone to my dealer for less than that he said he could match price of $200.00. This is NOT the point! They misled, mis-interpretated and flat out lied! Do NOT go to this DISHONEST Repair center unless you like being lied to for costs and then charged way more than the advertised. read more

John provides high quality work on the cars after informing you of what is wrong. He is prompt with service, and the savings on my car is equaled only to the safety I feel for my family after the cars are fixed. Thank you John!!! read more

I was having problem with my Mercedes C320 transmission. I was unable to drive the car and instead of having to get it towed the technician came to my house and diagnosed the problem in my drive way. Very knowledgeable, no BS. Just told me the problem and what I needed to do about it. I am extremely happy with the service and would recommend Autobahn to anybody I know. read more

My husband drives a 2008 Audi A4 Avant. He hit his 50,000 mile mark and needed to service his ride. Quote from Audi dealer: $750. Quote & actual final price from Autobahn: $350. Not only is the price right here, but the service is very personable, informative, and friendly. John is the one-man mechanic and owner of this small automotive shop that been open just a year. He was late letting us into the shop only because he offered to drop a customer off at home. Very informative, showing us pictures online of parts needed and parts actually replaced. John takes no short cuts. He used synthetic oil from Europe just like the German luxury carmakers intended for their vehicles. An oil change (with synthetic oil) will run my husband $85 here versus $70 at Jiffy Lube. Well worth it since apparently, Jiffy Lube hadn't been properly draining the oil so it had been getting all over the car's vital parts. read more

Really nice and great service. I definitely will use them for my Volvo again. Did my battery service without issue.

John took the time to help and advise me. He went above and beyond in terms of customer care and satisfaction. I highly recommend him for all your automotive needs. read more

Probably the best mechanic experience I have had anywhere. Being a car enthusiast and liking German engineering the most I have always known the cost all too well of maintaining and dealing with any issues that arise. John uses only original parts, is great at diagnosing and giving you clear idea of repairs needed and costs unlike dealers that like to replace parts until the problem "goes away". I appreciate having someone knowledgeable to get solid advice and guidance from. He has taken care of my BMW X6 and Porsche Panamera and gotten them both running better then ever since I have owned both of them. He went above and beyond to help me purchase a car (Audi A4) from another customer of his for my son. I could not be happier and will be going to him for any and all of my automotive repair needs. Would recommend to anyone who cares about their vehicle read more

Excellent mechanics at this shop - these guys definitely know what they are doing - good turnaround time on work and fairly priced not to mention conveniently located for BMW service read more

Finally a great and trusted place to take my car. It's local-BONUS! These guys are terrific and accommodating.

Best experience ever. I don't know anything about cars and it's always scary to go and get it fixed because you afraid of being ripped off but let me tell you the staff there are very knowledgable and make you feel comfortable. They will take great care of you and your car. I wouldn't recommend any other place to get your car fixed but here!! read more

Should be negative stars. john Quoted me 425 for a new battery, registration and programming. Next day I'm told that it will be an extra 185 for programming because he upgraded the battery. I said to put the old one back in and I'll just go to the dealer. He says it was turned in for the core charge and charges me 380 just for the battery and install, no programming or registration. One day after picking up the car the "NEW" upgraded battery is dead. His response is that he told me there could be a small draw due to the programming that is needed. A new battery does not go completely dead on a small draw in one day. read more

John is one of the most honest and skilled mechanics I have worked with. As a passionate Audi/VW enthusiast I am used to complex repair issues most shops lack experience with. John knows Audis, does excellent work and has excellent communication and customer service skills. For example he successfully diagnosed a broken slave cylinder on my modified Audi S4, stayed late and saved my clutch (saving me a ton of $$$$). John could have replaced my clutch, however, he is honest and cares about doing the right thing for his customers first. John did quality work at an excellent value and took the time to walk me through my repairs. When asked for recommendations I tell my friends to ditch the outrageous dealership prices and bring your car to John. Autobahn is the only place who will touch my Audi S4 and A3. read more

This is the best shop to take your car to . We had a major problem with our sons chevy Aveo 2008 and of course they were able to fix it but what really impressed me the most was their customer service . I was getting daily updates about the car they went out of their way and gave us a loaner . Mike was amazing and I really appreciate them all . I would recommend this shop to everyone I know . read more

Very helpful, took the time to explain everything. Shop is the cleanest shop I've ever seen. Will continue to bring my Mercedes to John.

Excellent communication. John advised of work that may not be required for some time rather than gouge me for it today. After my first service here on my 2012 BMW 750 I felt like they were trustworthy and did great work. My car wasn't washed, but I didn't bring it to a workshop for that! read more

Purchased a 2004 BMW 330xi from my father a few years ago and have been taking it to Patrick BMW for any/all service just like my father had been, but at 150,000 miles it didn't seem right paying such heavy prices for maintenance. The car is amazing, but it's had plenty of trips all over the country, daily commutes, and plenty of gravel roads have made their mark on the front. An old highway vet like my 330xi needs quality workmanship to maintain its power and grace. The dealership had everything I could ever need, but at a serious price. It just didn't make sense making the trip all the way over to Patrick BMW, wait for hours, then get an always painfully large bill. Since last month, a new era has begun for my 300xi. The era of Autobahn Auto Repair Shop! So far, it's been absolutely great. I had my water pump die on me right after work one evening and I really didn't want to call up the dealership for a repair. I took my chances online and discovered some excellent reviews of this shop. Low and behold, I'm now ranting about this place! I was terrified that my engine had cripplingly overheated or something, but the next morning John called me and gave me a great description of everything he went over and exactly what should be done and how much it could cost. The quote he gave me was only about 10 bucks off from what the actual repair cost was, but still probably 200-300 bucks cheaper than the dealerships! The repair was quick, affordable, and accompanied by the very friendly staff. (not the surface-level "car dealership friendly") John's helping me out right now with replacing all four of my wheels and I definitely intend to have Autobahn Auto Repair Shop be my go-to place for all my 300xi's needs. read more

Thought I would try a place closer to home. Nice kid. Scheduling was a breeze. But dealer prices. I paid more for an oil change than I did at a dealer in Barrington. Going back to "my guys" next time. read more

This could be the best autoshop in the entire fox valley area. John took the time to fix the leak in my land rover air pump, when dealer just wanted to replace($1000 part at dealer!). He was honest and told me it might not hold, after a year, its still good as new! John is honest, charges a fair price, and takes the time to explain the repairs he does, and why. He also only uses top notch parts, and actually will show you your old part, explaining what was wrong with it! Its refreshing to find a talent who understands and has the proper tools for European cars. He is passionate about cars, and it shows. read more

I had the very good fortune of discovering Autobahn recently and took my 2004 Jaguar in for some much needed TLC. I had been going to the Jaguar dealership but it is not convenient to my location and it was horrendously overpriced. In addition, the work was just satisfactory, not great, which is what I expected for the money charged. Autobahn's Owner, John, and his co-worker, Mario, were completely accommodating and got my car in right away (by the way, the shop is immaculate). After evaluating all the service it needed, John called me to go over item by item what it needed and why, plus the pricing of each item. The work was done absolutely on time and completely fairly, honestly and superbly. I swear I want to stop every person driving an import and tell them about this place. I will not be venturing to the dealership anymore - Autobahn has made me a customer for life! read more

I went to autobahn to deal with an electronic issue. Was recommended by a body shop. My first time at autobahn. John was able to quickly identify the root cause and fixed it at no cost. Fast friendly service, comfortable waiting room. read more

Finally ~ I found a place I can trust!! Exceptional Service. John is extremely professional through and through.

I won't be going to the dealer any more. John the owner has been so helpful in explaining every detail and helping me prioritize the order of work I get done so I can stick with my budget. Friendly service that is tailored to my schedule. My 2010 X5 is in good shape now after not always having the greatest (most honest) service at the dealer in the past. Thank you! read more