Great place for an oil change. Quick, reasonably priced and very courteous. Highly recommended…read more Got an oil change yesterday, 05/11/26, on my dusty, occasionally driven F-150. The full synthetic was just over $100 which is reasonable. I have used this firm with all of my vehicles since moving to Maryville a few years ago. I would rather support a local firm than national franchised oil change facility. Let's keep all of the money in Maryville! My observation is that for the first time ever, they did not clean my windshield. Not a big deal, but I'd come to expect it. There were 3 or 4 employees and no other customers. Has there been a change of policy and they no longer clean windshields? How long could it take... a minute?

Out standing service. Pulled in for an oil change and I didn't have to wait. Grover the mechanic…read moretook great care of my vehicle. Recommend this place .

These guys--I can't say enough about them…read more In a world of "mechanics" who know only how to replace parts, Auto Pro employs true mechanics who know the art automotive repair. More than once, a mechanic here has spent a few hours on my car diagnosing a problem that other garages couldn't detect (even after I described thoroughly) They are honest, capable, and eager to save your money rather than up selling services and repairs that you don't need (unlike most dealerships and chain companies). I tend to avoid small shops--I like to plug into a corporate structure. That said, I trust these guys with my auto when real work is on the table.

DO NOT COME HERE! They will SCAM you!!!…read more I brought my car in to get a diagnostic on the air conditioning not blowing cold at idle. They came back with the quote pretty quickly. Of course I assumed AC work may or may not be expensive depending on the problem and after receiving a high quote I needed to run it by my husband. Also come to find out they charge mostly the labor because we found the parts I needed online for $215. (My quote was almost $1600 not including the money they robbed me of) They said they still needed to charge me ($217) because they topped off (it wasn't empty) and recharge my ac. I didn't ask them to do either of those things, just to run a diagnostic which I would have paid for if there was a cost for that, no problem. I asked the man at the counter if doing those things was going to temporarily help with the cold air and he said yes. A lie. Come to find out because my issue is my compressor, recharging and adding more Freon was a total waste of time and money. That's $217 wasted on something I didn't even ask them to do. I imagine they won't be willing to refund me so all I can do is try to help someone else to STAY AWAY FROM THIS BUSINESS!!!

Terrible service! I took a friend's 1997 4.6L F-150 in for a simple coolant flush. They only vacuum…read moreit, which cannot pull it all out. Then they filled it, and I paid my bill $140. I asked them what temp it tests to now? They looked at me puzzled, so I even had to explain to the tech. Then, they brought out the antifreeze tester, but sorry, it busted - all they could say was bring it back in a week when we have another tester? Seriously, so after I returned and pulled out the photo I had taken right after the engine cooled at my home. I tested with my antifreeze tester. It showed only to 0 degrees F! Showed it to the tech back at Valolene- his only reply was Well, ok, it doesn't get cold around here anyway! I then asked for my money back, but he immediately declined, so I drove to Jiffy Lube down the street. They pulled the upper radiator hose hooked up their PRESSURE machine pushing all coolant through the radiator & heater core and engine - then out the unattached upper radiator hose. This is the only way to throughly replace the old fluid. No vacuum garbage there! I checked the antifreeze before adding it, and yes, good to -35F as it should be when done correctly! Stay far AWAY FROM VALVOLINE as possible , terrible service, extremely ignorant and rude! Cooling systems are only positive pressure, any negative pressure can hurt gaskets within the cooling systems. The staff was very rude and obviously did not care. Terrible service so stay away! I called the V headquarters and registered a complaint, was given a case # and was told I would hear back - well good luck with that, as of today the Aug 24 still waiting- that says something about the company! FYI Below you will see their invoice, then my HOME freez point of theeir service (since they had no instrument to use?) Clearly showed only 0F, then same day over to Jiffy Lube and I checked their work freez point was a good -35F as it should be! FYI BEWARE

I came to Valentino for an oil change and Adam took care of me. He was very friendly, professional,…read moreand really hustled to get the job done quickly without cutting corners. I appreciate that he was straightforward and didn't try to upsell or give me any runaround--just honest work and great service. Definitely recommend this place, especially if Adam is the one helping you out. Dakota.

My daughter and I pulled into the 305 Whitecrest Drive JL for an oil change. It was busy, but…read moreBrian came over to assess our need. He, gentlemanly popped the hood and ascertained the oil was clean and our last oil change (Virginia) was only 1,000 miles ago, so we will gladly come back to JL 305 Whitecrest Drive for future engine service. Kudos to Brian, we believe should be Employee of the Month/Year for his professionalism and customer service. Please acknowledge him for us girls! Thank you.

Went there for an oil change today and couldn't have been happier! Josh greeted us and did the…read morepaperwork, answering a couple of questions without trying to sell us other, unwanted services. The oil change took less than 15 minutes and we were out the door. We will be back!

They are very helpful and knowledgeable about what a customer needs. Also they do not up sale…read moreanything. They will inform you what needs to be replaced.

An oasis of kind competence…read more Over the past few years, I've brought my 10-year-old sedan to Matlock for regular maintenance and one emergency, a gasoline leak. Everyone is always friendly, well informed, and gets the job done. I always felt like I was a real person talking with a real person, rather than a consumer transacting with an institution. I'd give three stars for doing what they promised at the time promised, maybe 4 for being extra personable. What gets them to a strong 5 Stars is what Joey Matlock did when something went wrong. To be brief and intentionally vague, I bought the product they recommended, was unhappy about it, and they replaced it with something better. No argument, no resistance. Just heard me out and did the right thing.

I bought the parts myself. My truck had 90,000 miles on original brakes and had worn to almost…read morenothing. Collin replaced pads, shoes, and rotors in less than 2 hours. His work is exceptional. I would trust him to do future work on my vehicles. His rates are very, very reasonable.

From the owner: We are a mobile auto servicing business that does all types of work! From basic vehicle maintenance…read moreto engine rebuilds, we have you covered! Servicing all makes and models! We also do custom installations at customer request.

Absolute idiots!!!! They forgot to install the oil plug back into my car after my oil change and…read morenearly destroyed my engine. I had to pull my car over on the freeway and wait 3 hours to get a tow. Now they are saying that it is not their fault and trying to avoid my claim. DO NOT GO HERE.

Every time I have come to this place, they fail to turn off the "oil change required" light, which…read moremeans I have to come back and WAIT AND WAIT AND WAIT In line with the cars that are actually waiting for an oil change. It's ridiculous that I should have to deal with something that is absolutely elementary. I've been here for over 30 minutes, and no one has come to even check on what I might need. This is not the first time - it's not even the third time this has happened. There are at least four guys standing around with their hands in their pockets. Not coming back. Total waste of my time.

I have been using jiffy lube for the last 4 oil changes,the first time they put a screw in sideways…read morethat goes to the air filter housing, second time oil all over engine and 3rd time ..oh and by the way they never vaccumed my car any of the times 3rd time they had to have let the air out of my tires because they all had 28psi and my sensor has been messed with no low tire light anymore. These guys are not professional , I will never be back. Shouldn't have came back the second time..

Do yourself a favor and don't trust these guys to diagnose your car properly. I stopped there only…read morebecause my power steering went out suddenly and they were nearest by. They fixed the problem with the power steering and tried to sell me about 10 other things I said no to. I believed them when they said my alignment was off, however, bc they showed me a sheet showing the alignment on each tire. I didn't get it done that day however because I needed some new tires and wanted to get it done at the same time. I took it to Big O Tires on Old Cedar Bluff road and told them I needed an alignment. They came back and said the alignment was fine and it didn't need to be done. Like, what the hell. I went to Big O because they don't try to sell you on crap you don't need, and going back saved me $80.