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    Tranquil Desert Therapy

    3.7 (3 reviews)
    Closed • 9:00 am - 5:00 pm

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    21 days ago

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    12 days ago

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    10 months ago

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    Las Vegas Psych Services - Paul Nguyen M.D.

    Las Vegas Psych Services

    3.9(26 reviews)
    0.7 mi•Eastside

    Dr. Paul Nguyen and his staff are outstanding! The care and attention provided is immeasurable. Dr…read more Nguyen takes his time to listen, he always approach with a calm demeanor and always makes me feel safe and important. Thank you Dr. Nguyen and staff! You guys are amazing!

    Don't do it. I had a…read morevery frustrating experience with this office, both with the front desk and with Dr. Nguyen. The office manager was, at times, extremely rude over the phone.There were multiple scheduling errors, including one instance where she called me in a very abrasive tone insisting I was supposed to be in-office when my appointment was actually scheduled as telehealth. When I calmly explained this, she told me I was wrong. She later called back after realizing her mistake, but did not offer any apology for the way she spoke to me. On other visits, I could overhear her speaking harshly to other patients on the phone, which was honestly uncomfortable and unprofessional. As for Dr. Nguyen, appointments felt very rushed and impersonal. Visits were often only a few minutes long, and I didn't feel there was much effort to understand my symptoms or adjust my treatment thoughtfully. I was frequently interrupted or talked over, which made it difficult to fully explain what I was experiencing. The communication between the office and the pharmacy was a constant issue. I was left to deal with the pharmacy myself over and over again. On top of that, Nguyen threatened me when it came to my medication. I was repeatedly told I might not be prescribed my medication if I didn't pick it up "on time," even when delays were caused by pharmacy issues or my work schedule. At times my treatment was actually changed because of this, which completely threw things off for me. My final experience was the last straw. He called me nearly 30 minutes early for a telehealth visit while I was getting ready for work. When I said I'd call back at the SCHEDULED time, he told me telehealth would no longer be an option for me and I'd have to come into the office. When I explained that I live 30 minutes away and these visits are extremely short (less then 5 minutes), his response was "that's okay girl nice scenic drive for you" I switched doctors that same day after that and the difference is night and day. My current provider actually listens, communicates with the pharmacy properly, and treats me like a patient. Would not recommend this office.

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    This was posted years ago and has not changed.

    Tranquil Desert Therapy - c_and_mh - Updated September 2026

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