Excellent customer service! Friendly and very knowledgeable staff. Came in for one tire and was…read moregreeted and taken care of immediately.

We have four cars, ranging from a 2005 Kia Spectra to a 2019 Chevy Cruze, and have trusted all our…read morecars to Robert at Sergio's for over 10 years. Robert is honest and does exceptional work at a fair price. He never steers us wrong, whether we are there for a flat tire or more comprehensive services. If you are looking for a fantastic mechanic, take your vehicle to Sergio's Auto and see Robert. You won't be disappointed!

If you need an honest mechanic and don't know where to look, look no further than Alfredo at G&M…read moreAuto Repair!!! He took in my car same day I went for an inspection and had my car ready in less than a week. He really takes the time to explain everything and works with you on finding the best solution to fix your vehicle. His prices are also fair and he gives you the best options for the best value. Overall, what stood out to me the most was how attentive and communicated the whole process was. Definitely will recommend to all my friends and family!!! He gave my car new life! Gracias Alfredo

Awesome service! Knows his stuff. Comprehensive and preventive care for your car. This guy is…read moreknowledgeable and transparent.

5-11 Had a check engine light and called them. Was quoted…read morefor $175 for diagnostic. Went there and he did his thing. Told me the job is gonna be too much for him and he won't have time. Asked him how much for the diagnostic and he said don't worry about it. Instead of milking me for an obvious expensive job, not only did he let me go but he didn't charge me for diagnostic. A few months ago I brought a very old car with known issues. 97 Camry. I've had several mechanics look at it and they couldn't do much despite me paying them. Since this guy gave me a good deal last time decided to take it to him. After inspecting he said it'll be a major repair. Which I already knew from other mechanics. He said that it had a lot of problems and it's not worth repairing. He said that to give up on it cause if I take it to other mechanics, they'll just start repairing piece by piece and it'll add up. Which is what happened. TLDR. If you want an honest mechanic who won't take advantage, this guy is it.

We have been taking all of our cars to Rodger at All-Pro Automotive Repair for many years. His…read moreskill, experience and dedication is first class. We recently brought our older model Jaguar Vanden Plas into All-Pro for some major maintenance repairs. We weren't sure it could be fixed because it's so old but Roger arranged for the difficult to find parts and installed them in record time! He's kind, patient and his prices are very reasonable. Thank you Roger for fixing my favorite beast of a car!

Made a call for a walk in oil change, Staff was friendly from the go…read more Purchased my parts locally because they didn't have them in stock at the moment. Was able to get in and out in no time. Price is very good. Highly recommend. Will be bringing my other vehicles here.

Amazing, honest, caring mechanics. Can't say enough good things about these guys. They completely…read moresaved our family camping trip! Our truck overheated and after first going to a closer mechanic near the freeway who completely ignored us - we found Ortiz General Auto Repair. Quickly they came to our rescue and troubleshooted our problem, they found the issue and fixed it. We have an old truck and never once did they try to take advantage of us. Honest! Expert mechanics who care - thank you Ortiz Auto Repair!! You deserve your 5 stars!!!

Awesome job by Alex. Had him go Pre inspect a vehicle I was interested in purchasing and he went on…read morethe same day I called to inquire. Very fair pricing and was prompt on communication. Highly recommended, great guy and truthful opinion.

Responsive, honest mobile mechanic -- made fixing my son's truck from out of town incredibly easy…read more I live in Ventura, but my college-aged son lives in Newhall while attending school. Recently he noticed the battery light stayed on and several electrical things weren't working correctly. Thankfully he drove the truck straight back to his apartment. Since I don't know any repair shops in the area and didn't want to deal with towing the truck somewhere, I searched for a mobile mechanic and found On The Go Mechanic. I reached out around 7 PM on a Friday, and he responded by 9 PM that same night. By 10 AM Saturday morning, he was already at my son's apartment. The diagnostic was $75, and he quickly confirmed the problem was the alternator. He explained that it might take until Tuesday or Wednesday to locate the correct OEM alternator and mentioned he prefers OEM because many aftermarket ones don't last as long. I appreciated the honesty. He didn't require a deposit and said he'd call when he located the part. To my surprise, first thing Monday morning he called to say he had tracked one down, but there were two possible versions and he needed to remove the old one to confirm which was correct. He came out, removed the alternator, sourced the right replacement, and returned shortly after. After a deposit for the part, he finished the job in about two hours, including reinstalling everything. He even sent me a video of the truck running with the correct voltage reading, which was great since I wasn't there in person. Because I was coordinating everything remotely from Ventura, this could have been stressful -- but he made the whole process very easy, transparent, and professional. Communication was excellent and payment through Zelle was simple. If you' need a reliable mobile mechanic, I would absolutely recommend On The Go Mechanic.

great service and fast work! highly recommend!! the communication was very clear and i never felt…read morepressured to make decisions about my car.

UPDATE in response to the owners reply!…read more When my vehicle was first diagnosed, I was presented with two options: replacing the cylinder head or replacing the engine. The cylinder head repair was described as the more economically reasonable option at the time, and I relied on that professional assessment in making my decision. The repair took over one month to complete, and the cylinder head was sent to an external machine shop. Although outsourced, the repair was coordinated, billed, and released under his shop's responsibility. I proceeded with this shop because I needed reliable transportation for work and was informed the repair would take approximately a month. The availability of a loaner vehicle allowed me to continue working during that extended repair period, which was a significant factor given the timeline. After the vehicle was returned to me, it broke down on the freeway. I was then informed that the cylinder head could not be reprocessed and that the only remaining option was to purchase a replacement engine. At that stage, I no longer had a functioning vehicle, so this was not an elective decision but the only viable remedy presented. Before purchasing the replacement engine, I consulted with (David the owner) regarding where to source it and whether I should proceed. I relied on his confirmation before moving forward. While labor was not charged for the engine installation, no warranty was provided on that work. Regardless of warranty terms, the obligation to disclose safety related defects prior to releasing a vehicle remains. In his comment, he states that engine mount replacement was recommended. I was not provided with any written estimate, documentation, or verbal recommendation to replace the engine mounts prior to installation or before the vehicle was released. The condition of the mounts was identified only after I obtained an independent inspection due to ongoing noise concerns. That inspection revealed multiple broken engine mounts and a severely worn transmission mount. If mount replacement had been clearly recommended before release, it would have been documented and addressed at that time. My concern has consistently been transparency, communication, and the release of a vehicle with undisclosed safety related defects. This response reflects my experience and the events as they occurred.

We have been a Platinum Auto customer for a few years now and Pat is honest, professional and has…read morequick turn around times. We had to bring our vehicle in after hours and Pat was able to diagnose and complete repairs in a timely manner. We appreciate that we can communicate via text and/ or phone about updates and receive photos for the repairs needed.

I've been looking for auto repair shop in SCV that I can trust. This is my first time to take my…read moreTacoma to Platinum (Pat). They were professional with their dealings, knows what they were talking about & detail on their expertise. They worked on the shocks, struts, and brakes. He gave me a detailed estimate for labor and materials. Price is very fair and workmanship is good. I would say, "I found a shop that can take care of my Tacoma'. Good job Platinum!

I've been shopping around trying to find a trustworthy shop that actually knows how to work on…read moreEuropean cars. I have a Mercedes and I used to just go straight to the dealership, but honestly... it gets ridiculously expensive fast. Grim's Garage responded to me on Yelp and I decided to give them a try. They did my Service B for a much better price than the dealership. More importantly, they actually checked the car over and made sure everything was working properly and nothing else looked off. I met both owners, David and Rafael, and they were super straightforward. They explain what needs to be done before doing anything and don't try to upsell you. Just honest people who clearly care about their work and reputation. Their shop is also clean and well kept, which I personally pay attention to -- it says a lot about how they treat customers' cars. They're officially saved in my phone now. Definitely recommend if you have a European car and don't want dealership prices but still want quality service.

Was doing some research online for someone to roll my fenders on my car after the guy I used to go…read morewith closed down. I lowered my car and went with some aggressive wheels and Grims garage popped up on yelp and I reached out to them, they gave me full transparency about some tools they ordered for it because the previous one had broke they keep in contact and updated me with that and when they finally had the tools they reached out to complete the job. I could've gone somewhere else to get it done but I really appreciate the communication they had with me and in regards to the job they did it came out bad ass ! The attention to detail they have is out of this world I would definitely recommend grims garage 10/10 service !