"This is hands-down the most honest, big-hearted car care team in LA! Carlos and JC went above and…read morebeyond to accommodate my brother and I, and their integrity is rare. While another shop tried to upsell me on a $1,000+ repair I didn't need, these guys saved us over $1,000 by being honest. They truly care about their customers and don't judge or overcharge. If you want trustworthy, loving people who know their stuff, this is your place!" By the way, my car is running FANTASTIC! Sincerely, Jim C.

I drive four and a half hours roundtrip just to see Carlos (the owner) and Juan Carlos (the master…read moremechanic)--they're that good. A childhood friend recommended them, and his family has trusted this shop since before he was even born. Like with any shop, major repairs can be pricey, but Carlos always takes the time to walk through the best options based on your needs. If you stay on top of maintenance, you'll save yourself from bigger repairs down the road. What really sets them apart is trust. I've never been upsold on something unnecessary, and I always leave knowing I was genuinely taken care of. Mechanics who truly put their customers first are rare--and this is one of those places.

I know this review is overdue, but XP Auto Center truly exceeded my expectations. I was in a…read morehorrible freeway accident in Los Angeles while driving back to San Diego, and we had only purchased the car a couple months earlier, so I was devastated. They did an incredible job with the repairs. The car looks and feels like it was never in an accident. The team was responsive throughout the process, the workmanship was excellent, and everything was repaired using new manufacturer parts. The paint match and finish are flawless. Allstate listed them as a preferred repair shop, and I am so glad I chose them. I feel completely safe driving my car again and could not be happier with the results. A special thank you to Nick for personally delivering our car back to us. With a baby at home and the car in LA, it would have been very difficult to retrieve it. That level of care meant so much to our family. Highly recommend.

SHOUT OUT TO TATIANA AND HER TEAM. I am forever grateful…read more After my recent car accident, finding a trustworthy auto body shop was extremely important to me--and I'm so glad I chose this one. From the moment I walked in, the team was professional, transparent, and genuinely helpful. They took the time to explain the entire repair process, kept me updated throughout, and handled everything with my insurance, which made a stressful situation so much easier. The quality of the work exceeded my expectations. My car looks brand new again--like nothing ever happened. The attention to detail was incredible, and you can tell they take pride in what they do. What stood out the most was their communication and honesty. There were no surprises, no upselling--just great service and a team that truly cares about their customers. I highly recommend this shop to anyone needing repairs. If you're dealing with the stress of an accident, this is the place you want to go.

Great experience from the first phone call to picking up my vehicle…read more Robert, Dean, Alex were all friendly, professional, and efficient. I was very impressed with your entire facility and will use you for all my vehicle issues, thank you.

I rarely leave negative reviews, but unfortunately my experience with RM was extremely…read moredisappointing. First, I want to be fair and acknowledge that the staff was always friendly and professional. In particular, Kyle was courteous, responsive, and easy to work with throughout the process. Alex was very helpful and provided the requested transportation. Mike was friendly and welcoming as well. I genuinely appreciate the customer service I received from the staff. However, I brought my 2016 Tesla Model X in for suspension work and paid approximately $3,200. Prior to authorizing the repairs, Kyle and I test drove the vehicle together, and the loud popping/clunking noise that exists today was not present during that drive. After the lower suspension work was completed, I was informed that the upper control arms would also need to be replaced at an additional cost of approximately $1,300 because there was still noise present. At that time, I thought he was talking about the minor squeaky noise that we discussed in the morning, and I was planning to return next week to replace the upper control arms. However, once I drove the vehicle away, I immediately noticed a new and significantly louder popping/clunking noise when turning the steering wheel. This noise was not present before the repairs were performed. I understand that additional worn components can sometimes be discovered during a repair, but from my perspective, it is difficult to understand why the upper control arms are now being identified as the cause when this particular noise did not exist before the lower suspension work was completed. As a customer, I brought in a vehicle without this issue and left with a new problem that was never there before. To make matters worse, the vehicle's alignment still does not feel correct after the repairs. The steering wheel is still slightly off like it was never adjusted, and overall driving feel are not what I expected after spending over $3,000 on suspension work. What frustrates me most is that I spent thousands of dollars and left with less confidence in my vehicle than when I brought it in. Spending over that amount of money, should result in a vehicle that drives better, not one with new concerns and unresolved issues. While I appreciate Kyle, Alex, Mike, and the professionalism of the staff, I cannot recommend this shop based on my experience and will not be returning.

Necesitaba precios para servicio. Me dicen Que tengo el numero equivocado, y me cuelgan. Les llamo…read moreme contestan y me siguen colgando. Y Estoy llamando el numero que tienen pintado en el negocio. So rude!

If your looking for an honest mechanic look no further. Ricardo is very nice and helpful in…read moreaddressing car concerns. Currently he is working on my commuter car and will soon work to modify my Nissan 370Z.

come here every time i need an oil change. my guy is straight forward, quick & reliable recommend…read moreif u want an honest service.

OUTSTANDING Auto service! Had mount replaced on my FX35…read moreInfiniti & now my car runs like a new car!! H-AUTO Repair is AMAZING!!! Excellent prices, professional, arrived on time & very nice. There was no mess inside my garage the area where the repairs was done was spotless when the repairmain finished. They come to your location too. This Friday H-Auto will repair my Intake Boot & my hatch that opens my trunk. Remember, H-Auto Repair is MOBILE!!!! JOB WELL DONE H-AUTO REPAIR!!!!

I was trying to get an estimate on my car but the mechanic keep on insisting to replace the entire…read moremodule and I told him specifically the P0705 Transmission Range Sensor need to be replace. I ak a Turbine Engine Mechanic and more complex than the car and I know the basic. I am willing to pay $1k for being generous and this person wants me to change the entire transmission module for $1499. Be advice, research and then make sure you read the reviews when hiring mechanic or any other job, do not let anybody fools you when getting a quote. Hire at your own risk. Good Luck!

I just want to send a compliment of gratitude to my technician "Jacob" he was professional and…read morehonest in his work on my Hybrid Lexus. A true value to your company. I will definitely continue to my service and recommend. Appreciated Repair Smith Team.

I'll make this simple, the tldr version: I gave them $500 to fix my car. When the repair only…read morelasted a day, their solution was to come out to do additional repairs at an additional charge--of course, not covered by warranty and with no detailed estimate ahead of time. That's a hard no. So they have my 500 bucks and the car still needs repairs. I've started the process of getting my money back via the CC company and filing a complaint with Bureau of Automotive Repair. ADDENDUM--with pressure from the bank and BAR, I was finally put in touch with the West Coast Honcho who arranged to have the bank credit by account. From beginning to end, the whole ordeal took about 4 months.

This is a total scam. They will ruin your car and ask you to pay for it. They approached me at a…read morepublic parking lot and promised to fix the minor scratches. They ended up ruining my car. The small scratches that nobody would notice became a big patch that I had to pay way more to fix. DO NOT WORK WITH THEM!

John Hance is operating an illegitimate car repair business and is scamming people…read more I hired him to fix some minor damage to my car door in which he initially quoted me for $650 (sounded good given the dealership would charge more) but then increased it $950 bec of some minor dents. After working on the damages for 30 min, he actually made things noticeably worse. - The door was now two-toned and visibly off - There are new bumps and exposed drill holes in the plastic parts - There are drilled holes with screws jammed in, some completely open. - Worst of all the door is now misaligned with the car body He initially said he would come back to fix the damages, but after multiple attempts to schedule a time, I asked for a refund so I can have someone else properly fix the damages he had caused. He agreed to refund $300 which I NEVER received after MULTIPLE attempts of getting in touch with him. It's clear that this guy is dishonest and is actively scamming people.

They rebuilt my transmission, but forgot to seal it and after I took my car home, found a puddle of…read moreoil on my driveway! Took it back and they resealed it and returned it back to me, making me believe they had completely checked and finally finished their work. A year later, I had it checked somewhere else, and was so upset to find out, I had been driving my car with VERY little oil!!! The bastard never had refilled the oil in my transmission after they had failed to seal it properly!! Very incompetent shop! I'm surprised if they have any returning customers! Also, my steering wheel kept shaking after the transmission repair, and they kept telling me it was normal! I don't want to even give them one star! But I accidentally pressed it and can't undo it!

Had a pesky right blinker that we kept getting criminally high quotes for. My husband says…read moresomewhere in LA told him "maybe around $1000"...??? We were dealing with an incident claim at the nearby Walmart auto center (they broke our windshield during an OIL CHANGE. DO NOT RECOMMEND) and randomly found Parra's on maps. Mr Parra himself was already with a customer but came over to us as soon as he was done with them. He very quickly assessed the issue, asked us to park closer, fixed it immediately (even though we ordered a misfiring part). And then didn't charge us a dime. He said it was a safety necessity for our kids on board. I will be coming back for all future work, he was clearly an expert and natural. I'm not sure if the negative reviews just met a completely different man? He does not care about juicing customers for money. He is fast paced and knowledgeable. Works well on the fly. Maybe you have to catch him on a Sunday? Maybe you have to have a good attitude? All I know is, he will be fair in pricing and know a lot about your car. I will be driving up from LA to see him every time I need.