There are not enough words in my thesaurus to adequately describe the Boardroom Benchmark…read moreexperience. Start with cold beverage on a hot day, then meet an exceptional stylist-in my case the always amazing Stephany-that cuts your hair exactly how you like it, add in the hot wax dip for your hands (so great for my arthritis) then a shampoo, scalp massage, face massage, and arm and hand massage to round out your experience, and you have a 45 minute trip to a heavenly paradise. Being a once-a-month subscriber, I get to enjoy this blissful escape from reality every four weeks or so. While I realize that I wax poetic in this review, I cannot overstate the value of this experience. Physical and mental therapy with a haircut thrown in for good measure at an affordable price!

As a subscriber to the once a month Benchmark, I can think of no better gift to give to a friend…read more From the minute you walk in the door until you (unfortunately have to) leave, you are treated as much, much more than a customer. In fact, it is almost like visiting a favorite family member. The warmth and care shown by the staff is without comparison. To add to that, MY stylist, STEPHANY, is beyond amazing. I don't know of any words that can fully describe this young lady. She is beyond comparison and has quickly become one of the bright spots in my life.

Extremely unprofessional and unpleasant experience. Rachel was rude, had a terrible attitude, and…read moredelivered a bad haircut with zero concern for quality or client satisfaction. She treats customers like an inconvenience and cancels appointments over trivial reasons, showing complete disregard for people's time. This behavior is unacceptable, and someone who clearly does not care about clients should not be working here at all. Do yourself a favor and avoid booking with her.

Terrible service. I had an appointment and my stylist took someone who didn't have an appointment…read morebefore my own which left me waiting nearly 15 minutes. Whats the point of an appointment? Tired of the service industry being terrible. Don't waste your time with this location or company in general.

Let's have an adult discussion…read more I'm trying to do the bro's a solid because you not being well groomed is what women complain about at Happy Hour when the Rombauer Chardonay runs out. I recommend Shea Domitrovich at Fine Men's Salon. Thunderbird and Scottsdale Road. She's been taming by eyebrows, nose and ear hair for five years now. Here is another tip for the bros, The mixologists in town refer to Rombauer as Cougar Crack. IYKYK

I've been going to Shea for over a year. She is great stylist with a tremendous attention to…read moredetail. She is more like an artist that knows how to add volume and fullness to your hair through her styling, which is more art than science. Highly recommend Shea!

Tons of barbershops in old town, but these guys have earned my business and I'm glad I found them!…read moreJeff is one of the coolest barbers I've met and does a great job on any cut. This shop has a really cool, relaxed vibe and will make anyone feel comfortable right away. Really respect Jeff for the way he cuts hair, but even more so the way he does business and the kind of guy he is - awesome guy, awesome shop, awesome experience!! True Gents rules!!

This business has earned my respect. More specifically, DJ is a man of his word and a great barber…read more He clipped me up nicely this past Monday, and though I walked out with a smile, I came home and took that first shower and tried to style it to my liking, however I was a bit dissatisfied with the length taken off. That said, DJ had told me if I didn't like it or needed more cut off just come back and let him know so and he stood by what he said. I came back in today and there he was, willing to clip some more off for me to my liking, which I can really appreciate his willingness to. I'm now very happy with where the length is at and it is much easier to run my hands through (my hair is very thick) and I'm now satisfied with where it's at. I will be returning to his little hole in the wall blink and you'll miss it barber shop just off principle! They take care of their people and they are kind to their customers. And DJ's recommendations for hair care products were duly noted and well received!

Long wait times. No english. Poor hygiene. Sloppy fade and I got skin bumps. Nice place but service…read moreis terrible. Make sure you use after shave when you get home to avoid infection and painful bumps.

Great, customer service is excelent... Profesional cut, care and attention to details.... nice…read morebreading and positive bives. very good averages in prices and a lot of different services... And Yes! I will be there again and again....

Just had a great haircut with Kam. I told him exactly what I was going for, and he didn't just…read morefollow it , he gave solid recommendations to make it look even better. You can tell he really knows what he's doing and actually cares about how you walk out feeling. The shop itself was nice, clean, and had a chill vibe.

I can't say enough good things about my experience with George Contreras at Executive Men's…read moreGrooming! I came in on Saturday (2/21) after getting a truly terrible haircut in Coolidge earlier in the week--uneven, choppy, and just plain off. George took one look, listened to what I wanted, and completely turned it around. He gave me the best haircut and beard trim I've had in a long time. The precision, the attention to detail, and the way he shaped everything to actually suit my face and style were next-level. I walked out feeling like a new man--confident and sharp. George is a true professional and clearly loves what he does. If you're anywhere near the area, do yourself a favor and book with him. Worth every penny and then some. 10/10, will be back every time! Thank you, George--you're the real deal!

We scheduled an appt for our friend to get nice and man groomed as he's here from out of town. The…read morenice thing is that it was easy to book and their folks were easy going too and helpful over the phone. We booked same day and came in. He got a buzz and the woman who helped him was so nice. The ambiance is super cool, good music (although could be loud for some), the wall has paintings of pictures and graffiti and other and it was just cool, and there were some tvs. My boyfriend goes to the Floyd's in northern glendale or so and he loves it, he goes regularly. That's how we thought to look one up over by us for our friend. His cut was great, the experience was nice, and his man groin was definitely well received. Thanks Floyd's for the awesome time and for giving an out of towner an awesome experience.

I made an appt for 10:45am, the barber was finishing a haircut so I waited. However after about 15…read moremin waiting. I was starting to lose patience as I made an appt for a reason. I am now running late and no haircut so thanks for the urgency. Maybe at least acknowledging someone who is waiting next time would help.

Awful! Just awful! Made the first appointment with the…read moreowner for an executive haircut! Showed-up at appropriate time and right outside of the door of Refine encountered lady screaming her lungs out at someone who seemed to be a hairstylist. It was an ass chewing session out in public on the street. Boss screaming at an employee. Totally awful situation! I walked in and told them I am here. The receptionist said the owner will be available shortly. I asked if the lady screaming her lungs out at the hair stylist on the street will be cutting my hair and they said yes. Well is she ok to cut my hair? I don't want super angry person who cannot handle her emotions to cut my hair at the moment of anger...I am having these thoughts for few minutes and realized that I cannot condone this kind of behavior. I told the screaming owner who was still going at it with her employee on the street that this is inappropriate and I will not be her customer. So I left! PS: after posting the review the owner of the business left a comment below indicating they she was not screaming at her employee, and I had no right to place picture on Yelp, and I don't know what was going on! She was screaming at her employee about work related stuff which was clear, and she was red in her face how drastic it was! Her employees gave me permission to take a picture of them for Yelp review at the time when I was hoping to use their service and as an elite Yelper I always ask before taking pictures. Employees also indicated that the owner was unhappy with that particular person but they offered a different stylist which I declined on principle. Not only is the owner rude and unprofessional she is a liar too!

Was a walk in for a haircut. Came out with a ridiculous buzz cut. If i wanted a crappy haircut…read morelike that where the barber doesn't listen or apply their experience i would have gone to supercuts, which is where i think my barber moonlights. Won't be going back.

Great place to get a sweet looking haircut. Always friendly and easy to book times. Logan is an…read moreamazing barber and works wonders with all styles of hair, I highly recommend him. The people i have recommended to him have all thanked me.

Josh is a master of his craft! Always a good vibe in the shop. Highly recommend him and V's…read more -TJ

Lluvia instantly put us both at ease, which meant so much since this was my daughter's very first…read morehaircut. I came in unsure of exactly what we wanted, but she patiently guided us through every step, checking in and cutting thoughtfully along the way. Her care and attention made the whole experience feel special--and we couldn't be happier with how it turned out!

This last time we went my son loved the girl that cut his hair. She was so cool and approachable…read moreand was super patient, she just had a touch and I'm so thankful for her! I've brought my son here before and it's always been okay but this time it went great with her, unfortunately I don't remember her name, but check her out in the picture!