I would have rated this company with a 5 star if there was good communication between the scheduler…read moreand tech. When the tech arrived they didn't know what was wrong even though I had given all the info to the scheduler. However, the tech was very polite and informative. He had to replace the ice maker in my fridge. He had to order a new one and returned to install the new one 2 days later. It's working very well now.

The technician was professional and diagnosed the dryer problem during the service call as needing…read morea new motor. I was told they would have to order the part. There was no follow up from the company. I called the company several times for an update and price quote. Each time they said they would get back to me and never did. Also, they are very difficult to reach. I had to hire another more professional company to do the repair. Would not recommend using them at all.

Jason was and Is Honest Professional and Courteous. Came out on time, explained issue in detail…read moreoffered alternatives. Would Use again, recommended.

After cleaning my oven I noticed the streaks on the inside glass of the oven door and decided to…read moretake it apart carefully and clean the glass which I did successfully. However, I kept having problems putting the glass and door back together and being then I'm a tad older than I used to be and have a very bad back so that turned out to be a bad idea. And I called Jason at Hooked On Appliance Repair, and boy was I glad I did. He came out right after his next job within an hour and a half fixed my door in no time the cost was very reasonable and the value was Indescribable because it saved me from having to do it. He's very professional very nice and I will definitely use him again if I ever need an appliance repair person! Thank you much Jason

Answered me promptly when I asked if they repaired sewing machines. They sent a reply right away!…read more Yippee!

Yuri came over and diagnosed the Samsung refrigerator cooling issue. I had you tubed the issues…read moreand saw how to repair but felt I needed a professional. Yuri was great

I had a great experience with Ray's Appliance Repairs. I called after hours, and Ray was able to…read morecome out the very next day to diagnose my grandfather's washing machine. He was prompt, professional, and clearly knowledgeable.

Had Ray out today to fix a condensate issue with our refrigerator. Arrived right on time and got…read moreissue repaired quickly. Highly recommend.

Requested an appointment online, it was scheduled for 2 days later, at the scheduled time I…read morereceived a text that Eric was on the way. Can't say enough about Eric, he took the time to diagnosed the problem, ordered the part a new heater. He created a temporary bypass so the system would stop blowing the breaker. I had surgery and it's difficult was difficult to keep walking into the garage, 2 days later Eric arrived as scheduled to replace the new heater, he fixed sit, fixed the wheels that were down on the frig and cleaned up everything. Eric is such a gentleman, he helped me , always professional and very Q knowledgeable about appliances. I high recommend DR Appliances and their technician Eric!

We needed the lid replaced on our washer. D.R. Was able to schedule a repair person promptly. The…read morerepairman seemed very knowledgeable and was extremely courteous. Our lid had to be ordered. So it was a 2 visit fix. I did think they were slightly pricey, but sure anyone else would have been cheaper. I would definitely use them again.

This is my second review. After having a TRUE SAMSUNG REPAIR MAN HERE...which James said he was. He…read moreSaid they know him at Samsung (lie) he is not an authorized repairman for anybody. I think he Google's how to fix it before he comes. Said his Venmo was messed up and could only accept cash. (Probably another lie) the real repairman found out my ice maker was getting too much pressure from the water inlet NOT a shotgun ice maker he made that up. Problem solved for $50 service call. Do not use james he is not a certified repairman.

Nice guy answered quickly came the next day. I have a Samsung fridge and the ice maker is not…read moremaking solid ice. Called it a shotgun ice maker knew exactly how to fix it. Came told me the walls around the ice maker were warped letting in warm air. Ran a bead of silicone around it and bam 85 bucks for 5 mins. Said he could only take Venmo or cash. I feel like an idiot. Ice is exactly the same it is not fixed. Don't hire him. Said he couldn't guarantee it either.

Alex was very helpful and found the issue. Although, it wasn't the dishwasher clogged pipe. He was…read moreable to drain the dishwasher. He was very professional and kind.

Alex came on time and worked to repair my problem. He took the time to figure out what happened…read moreand took care of it in a professional manner. The rates were very reasonable . When I need an appliance repair I will always call Fuse. He even came on Sunday. Maryann S. Bonita Springs

Called for LG ice maker repair. Never called back. Called based on a recommendation. Left a message…read moreon a Saturday and no call back on Monday. If you need of quick service, look for another service company.

Recently used KrisApplianceRepair for a Refridgerator repair. He was quick to respond and to…read moredetect the problem. Installed the new part the next morning at a reasonable price for both the part and Labor.