I had a Great experience! After getting 3 faulty ranges from Cosco I no longer knew what to do. I…read morecalled appliances to go & Mickey the owner gave me great advice & even went to the warehouse to get me the newer model & delivered it himself. My slide in range is working perfect! I needed to talk to someone that knows the products & could advise me on my next purchase. Thank you soo much for everything !

New Customer at Appliances To Go USA, in Ft Myers. I was looking for a reasonably priced used…read morewasher and dryer and Mickey made me feel at ease with the selection process and was able to provide great insight based on what my needs were. I like that he wasn't pushy or salesy and happily answered my questions and addressed my concerns. I ended up buying the pair and they were delivered the next day by Charlie who got them installed and up & running in less than 15 mins. If you're looking for a no hassle purchase, I highly recommend buying from them. I will continue to spread the word as I will definitely do business with them again.

Requested an appointment online, it was scheduled for 2 days later, at the scheduled time I…read morereceived a text that Eric was on the way. Can't say enough about Eric, he took the time to diagnosed the problem, ordered the part a new heater. He created a temporary bypass so the system would stop blowing the breaker. I had surgery and it's difficult was difficult to keep walking into the garage, 2 days later Eric arrived as scheduled to replace the new heater, he fixed sit, fixed the wheels that were down on the frig and cleaned up everything. Eric is such a gentleman, he helped me , always professional and very Q knowledgeable about appliances. I high recommend DR Appliances and their technician Eric!

We needed the lid replaced on our washer. D.R. Was able to schedule a repair person promptly. The…read morerepairman seemed very knowledgeable and was extremely courteous. Our lid had to be ordered. So it was a 2 visit fix. I did think they were slightly pricey, but sure anyone else would have been cheaper. I would definitely use them again.

Manny and his technician provided professional, quality help. At a good price too. They both…read moreoperated with polite professionalism. They were efficient in their work. And they delivered results. I highly recommend A & E Appliance Repair.

Our dishwasher stopped working. After Bill Smith said they couldn't come out for five weeks, we…read morefound the positive Yelp reviews for E&A, so gave them a try. What a good find! Manny said he could get to our house in only two days, then arrived on schedule and took his time to be careful, diagnose the issue and explain it to me. He followed up promptly with an estimate. While it took a week or so for the part to come in, Manny kept us informed, and once it arrived he was able to come the next day to install. On both visits, Manny and Felix arrived on time, took care to not damage the cabinets, didn't create a mess and were very respectful. And their charges were very reasonable. We will gladly use them again.

I had a great experience with Express Appliance Repair and Refrigeration. Yuri replaced the…read morecompressor in my LG refrigerator and did an excellent job. He arrived right on time, was courteous and professional, and explained everything clearly. The repair was done perfectly, and he cleaned up thoroughly before leaving. Reliable, respectful, and skilled -- I'd 100% use them again.

If I could give this company less than zero stars I would-for the sake of my time…read more Today, I put in a quote request on Yelp for a washer repair to a few well-rated companies and also had yelp get quotes from others as well. First mistake. Almost immediately, my phone rang and I was HURRIEDLY ambush/scheduled immediately for a service tech to come out just two hours later, between 1pm-4pm. (Blaring red flag in hindsight ) Agreed. Fine. I need this washer fixed yesterday. Not an hour later I get a text from their tech, asking for the same info I already submitted in yelp (fine.) and am then told the tech cannot make it out until 5pm-7pm after being offered to choose between that window and the next morning. I immediately felt doubtful when the tech closed out with "Have a good one." (Red Flag #2) "See you later" I replied, trying to convince myself that this wasn't going to be the merry-go-round it most certainly was. ‍ Get ready... By 6:00pm, no update or eta, so I call the number from which the text came. A man answered promising his tech was coming out, but running late-later than 6pm-7pm-on a Tuesday night... Ok... 8:45pm-I am getting my child to bed and called the number again. The same lady that called to schedule me answered. (And it's worth noting-the aggressive nature of this appointment setter was like something I've never seen-especially for the tech to NOT actually even come out...) I recounted the situation to which she responded, "That's frustrating" with all of the sympathy of a robot. Then rushed to tell me she was going to reschedule for the next morning and have them call me to work it out with the office. "No, that won't be necessary. I am no longer requesting your service. You rescheduled me already three times in less than twenty-four hours of dealing with you. ThankYouBye." We just scheduled. This is when a service should at least be on its best behavior, because it will most certainly NOT get better. This is the phase they should be opening my car door, using their Sunday manners. Instead they're no-showing and not texting back. I half expect I'll get a drunk text after midnight along the lines of "WYD." That's how gross this whole experience felt. This is the WORST service I have never gotten in my life. I want my day back, so I could have scheduled with a-what's the word? Oh yeah...REAL business and at least by now, I would have the issue diagnosed and be well on my way to getting overcharged for parts that will be back-ordered for 8 weeks or whatever other circus act files out of that clown car. Because this is not the first bad experience I've had with repair service companies, but it's so close to the absolute worst on the LOOOONG list that they are fist-bumping one another. Stupidest. waste. of. time. ever.‍‍‍

Very experienced prompt, courteous, considerate and professional. They did an excellent job with…read morecompetitive pricing. I'm very pleased with my new heat and air and highly recommend this company. Trustworthy and professional without the big prices of other companies.

Tim is an honest a/c guy. Words you rarely find together, honest and a/c repairman. He came out…read morequickly today to "fix" my a/c. All I needed was freon (however you spell it). He could have charged me XYZ but he didn't. It was SO nice to have a low bill and cool home. He also fixed my mom's heater and replaced her a/c several years ago. KEEP THE SMALL BUSINESSMAN WORKING! Don't go corporate, use the working man.

Had a service request just now, once again, very positive experience. The office is responsive, the…read moretechnicians are helpful. In particular today, Mike was amazing in servicing our generator And in solving the problem

Well here's the update to the LACK of Customer Service from this company. After they let my…read morepermit expire and I had these notices taped to my garage door I contacted them and they didn't seem to care. They did have the permit extended for another year (this was over a month ago, April 6th 2026). They came out and took pictures on April 9th. I figured after more than a month they would have Finally completed my installation (not complete until the paperwork is done). I have emailed and called but no one answers. If you use this company (I do not suggest you do), but if you do hold the last payment until they complete all the work & paperwork. Horrible customer service!

It was very confusing as I was not told who would be coming out. I had called Professional…read morePlumbing. The man that came out was from Mr. Rooter. I ask the young man and he said he worked for Mr. Rooter. He did a good job although did not expect that company.

excellent job. I was only doing a consultation, the representative was very kind and professional…read more We reviewed the job, I was provided a reasonable quote with options and warranty, and it was completed. It was to install an under sink RO system in limited space and complicated set up to the cold water line. It was completed with support and instructions for a system I pre purchased.

Our refrigerator started acting up (not cooling enough), so after trying a few ineffective remedies…read moreon my own, I reached out to Hooked On Appliances. Man, am I glad I did! Jason came out the next day and got right to work disassembling the fridge. He determined the problem (blown thermostat,) told me the plan and quoted a price. He told me that he could order the part (from Frigidaire) and it would arrive two days later, and he could finish up. My wife asked if she could get the part on Amazon, and he said sure, why not? So we got it overnight, and saved about $75! (the part cost $15 on Amazon.) Jason put the whole fridge back together and said it would work, but it wasn't fixed completely because it till needs the thermostat. But meanwhile we had the use of our fridge back. He came back the next day and finished up. Perfect work! I am thrilled with the job he did; I really like that he was so straight up about the cost. He quoted me a price and stuck to it.. He gave me an option to save some money (ordering my own part.) There was no upselling, not hidden costs, no games at all! Just good solid craftmanship. I am happy that now I have a reliable repair man that I can count on. Jason and Hooked On Appliances is highly recommended.

We've relied on Jason for two repairs -- a washing machine and a microwave. He's knowledgeable,…read morereliable, affable, reasonable and fast. We couldn't be more pleased.