They are so attentive to customer needs! I love the community they have created with fellow…read moreowners. I have a Sunray 149 and love it! It's perfect for me and has lots of charm. What I also love about them is they take feedback from customers to look for future modifications but always keep quality, weight and price point in perfect balance! All warranty work plus some upgrades were done in no time at all!

5 stars The BEST! We love our 109E and the guys at Sunset RV! They are hands down the best and most…read moresupportive group of people! We had a wheel come off our trailer in the middle of the night on a road trip and with the help of Enroute with Chuck & Cherie and the guys at Sunset RV we were able to make it to the sunset RV owners rally! There is no way that we would have made it there without them! Jason from Sunset Park was amazing and incredible and again we can't say enough good things about Sunset RV! They took care of our issues and well as addressed some minor repairs. The staff is so friendly and caring. We toured their amazing factory. Yes, you may encounter from small issues with your trailer but rest assured they will always go over and beyond to help you! Thank you, Aloha, and Mahalo Sunset RV and staff we love you! You saved the day!

TLDR: Reasonable price, customer service was decent, fixed an issue with my car after it got the…read morebumper replaced for NO ADDITIONAL FEE! Would recommend coming here. I got sideswiped while my car was parked on the street, and they gave us a quote of $1200 for a bumper replacement which was all the car needed done. The price was hefty, but $1200 for a new bumper and for the service of taking the old bumper off and putting a new one on, it was pretty reasonable. They also did some light cleaning of the interior of my car and organized some of what I had in the trunk, which I greatly appreciated because it made the interior of my car look a lot better. It took about 2 days to get my car back, which I was very satisfied with. Only a few days after this, though, my backup sensor began beeping at random, and then the automatic emergency breaks would kick in, stopping my car in an instant when in reverse. This was scary for me as a driver because I was worried about backing out onto a busy road, my car slamming on its breaks, and getting into an accident as a result. We brought the car in about a week and a half after the first backup sensor malfunction, and were unfortunately met with rude service. While I believe it was just because the lady was having a bad day, as 3 out of the 4 times we went into S&S she was very nice and respectful, it was still disappointing. She didn't seem to believe that they could've caused any issues with the car. For context, we had owned the car for 6 years and never had issues with the backup sensor. After they replaced the bumper and they returned the car is when we started having issues with the backup sensor. From our perspective, it was very clear that some sort of error occurred in the process of replacing the bumper. However, the lady we talked to did not see it the same way. After some back and forth that didn't get anywhere, the manager came out without us asking for him and we explained our situation to him, which he was very understanding of. The lady (I apologize that I keep calling her "the lady" I don't know her name) came out with the manager and took a look at the car. I showed him a video of the car automatically slamming on its breaks when there was nothing behind it and then we talked some more about the sensor problem. He said they would try to fix it, we turned the car in later that day, and they had it fixed in under 24 hours, which was very impressive. For this, there was NO additional fee! We were very appreciative of this. When we went to pick the car back up, we talked to the same lady and she was very nice and professional like she was the first 2 times we went in there. Overall, I was impressed with how they handled the situation, the extra steps they took during the bumper replacement, and the professionalism of their manager. Would've been 5 stars if not for the singular rude interaction, more of a 9/10 rating or 4.5/5 stars.

We were on a trip from California, and our windshield on the rv started to fall out. This place…read moregot us in, had the glass, used installers from Newmar (our coach maker), professionally installed it, let us stay in the coach while doing it and put up with our two Dobermans. I can't say enough about these people, Shauna in the office was superb, Mike and Brian the two installers were awesome, and the owner of the company , who made special accomodations to allow us to occupy the rv for 2 days at there facility was amazing. Check them out, if 10 stars were available I would have checked that! Wayne R.

These people make you feel like family. We were having trouble with our new Keystone RV and got the…read morereferral from Keystone. After months of working with our dealer and getting nowhere fast, we drove from Texas to Indiana and it was approved for warranty work and fixed within a few days! We were so pleased with the work that they did. I would recommend Affinity to anyone.

I don't even know where to start. From the owner to the fab guy, right down to the gentleman who…read morebuffed it out. It looks amazing and they went above and beyond any expectations I had. I would not wish any major issues on anyone's camper but if you need a repair shop, this is it. We drove from Florida in a snowstorm and would absolutely do it again.

They were great people they kept their quote, and the work was great very friendly and helpful…read more They are great people to work with very professional highly recommend them.

They stiffed us! We had a Schwintek slide issue. They came and looked at it, stated they would…read moreorder replacement motors and come back in a couple of days and fix the issue. We told them we were leaving in 7 days. After waiting 5 days, I called them to follow up. They stated they were having a hard time locating the parts and would get back to us later that morning with an update. After not hearing from them, I called back and they told us they were looking a used motors. I hesitantly agreed because of the time crunch. I also questioned their diagnosis as the noise was grinding gears, not a motor noise. They called me back the next day (the day before we were leaving) and informed me they would not fix our slide with no explanation of why. Luckily, there was a Lippert Technician in the campground. He happily came over and diagnosed the issue as a worn H channel and a slide alignment issue. He was unable to make the repair due the short time frame, but explained exactly how to repair the issue and provided me with their local shop information if we wanted to have it repaired with them. Maybe the fact that JCS stiffed us was a blessing since they mis-diagnosed the issue!

I know a guy! Now I can tell all my RV friends and family that if they need any repairs I know a…read moreguy! Joe with JSC Repair was professional, honest, friendly, and straight forward with the repairs on my camper. I had a serious roof leak with major repair, a bad water heater, and a furnace that needed service. He was able to be up front with the cost and offered different options that fit my budget. He completed all the work on time, exactly what I wanted, and within budget. Most of all, why I reccomend this business, is I felt my satisfaction as a customer was thier top priority.

Here I am 7 months after my first review and found myself near Joeys again while traveling from…read moreFlorida, one stabilizer would not descend and of course I'm in a hurry and Joeys came through and got me back on the road at a reasonable price. I also had them service engine and and inspect very reasonable price and once again quality fast work worth the value. Thanks again to Joeys and his crew!

I consider it an ABSOLUTE blessing to have found Joe and his family-run business! To say that they…read moreare a top-of-the-line RV and camper repair business would truly be an understatement! I found them online when I first got my RV and was having issues with it. Not only did Joe offer advice over the phone on how to make the repairs, he even sent me to an expert mechanic (b/c he couldn't get me in right away) who fixed the electrical issue in 15 minutes! Since then I've taken my RV to Joey's EXCLUSIVELY, not just because of the excellent service, or the very reasonable rates, but because Joe is a straight shooter, with a Christ-like attitude, honest, and with a heart of gold. His wife is the same way. Just all around awesome and kind people, not out to take advantage of anyone, but living their lives and running there business to other's advantage! 110% recommended above all others!!!

Today I took my B Class RV to Bontrager RV in Goshen Indiana because I had no current to 3 of my…read moreelectric outlets. I called and told Troy, the owner, that I was traveling through and explained my issue. He got me in the next morning. It took a while to diagnose the issue yet at the end of the day, I drove out with a working electrical system and I was very happy. Although they were very busy, Troy fit me in, knowing that I was only in town for a few days. It is such a rarity in this business to be seen right away, I felt that it needed to be mentioned. I appreciate his recognizing my need and taking action on it. The place was very clean. The staff very friendly and they fixed my problem. What more could I ask for. Would I return again? Yes. Would I recommend it to others? Yes.

How this company is considered certified by Norcold blows my mind. First off, my husband goes to…read moredrop our Grand Design fifth wheel off. Both he and both of my children watched the employee literally rake a travel trailer down the side of another travel trailer while using a fork lift to move the units around this did major damage to someone's poor Grey Wolf. When my husband delegates my son to start taking images of our unit so we have proof of the condition we dropped it off in. When he goes to leave he makes the comment that he hopes they take much better care of our unit. The employee laughs like it's funny. So long story short they keep our unit for over a week. They claim there was nothing wrong with the unit but were more than happy to sell us after market items to make the fridge function properly and cool to an acceptable temp . After a back and forth disagreements with both Norcold and Yoders we decide to pull the thing home as we were completely frustrated with both companies. Today we plug the unit in because we are leaving next weekend it go camping. Norcold stated on the phone call as long as we weren't camping in 100 degree weather we would be good and the fridge should cool to an acceptable temp. Go out to the unit about 10 minutes ago. Fridge is not working. My husband pops off the vent covers and finds this surprise. So clearly either Yoder's never touched the unit or they damaged the unit and pretended like nothing was wrong with it and we would need to pick it up. They are just as dishonest as Norcold. Stay away from this company. The good reviews are from the previous owner.

I wanted to give a 5 star recommendation to Westar RV Services in Kendallville Indiana…read more Alliance wasn't able to fit us into their schedule at the mothership, so they sent us there for warranty work. The shop coordinated with Alliance and had all parts on hand before our arrival. Freddie and his crew went above and beyond to make sure all of our items were completed. We arrived in town on Thursday evening, spent the night at a Harvest Host, and arrived first thing Friday morning. He had all items (plus an extra leak investigation) done before lunch!

Freddie does great work at a reasonable price and is very accommodating. Highly recommend.read more