Outstanding service! I was having trouble with our wire harness, brought it in and they looked at…read moreit and help solve the issue. No charge!! Highly recommend for any stereo needs.

Shawn and his workers are the best!! The most knowledgable and professional people in the entire…read morestate!! Use this place for all your needs, cover a lot of vehicle areas!!! thanks!!!

Absolutely the best customer service we have ever seen!…read more We had traveled all the southeastern states looking at buying a brand new travel trailer. This was our first RV ever. We had seen everything from rude salesmen who may have been hungover to rundown travel trailers (when we had stayed we wanted new). We arrived at Bankston in Albertville and were greeted by David Tyler with a professional and immediate family atmosphere feeling. He was not pushy at all on anything, immediately asked what we wanted in a travel trailer and pointed us to the ones he had on the lot. We ended up making a deal that day. The process takes about a week to complete the paperwork and get the RV prepped for delivery and David made us aware of that upfront. When David told us everything was ready, we came in by appointment early Saturday morning. Their whole team tag-teamed everything. One guy took my truck and started assembling my EC2 leveling/stabilizing hitch and configured it to my truck how it should be. While that gentleman was doing that, David took our check and finalized the bill of sale. At the same time Lee started walking me around and explaining how everything and I mean everything worked, how to maintain it, and the things not to do. We had a few things we wanted fixed, and their team jumped right on it with no questions asked! We did find a few items that would take longer for repairs, they asked us how we wanted to handle it (never pushed us to take it off the lot) and worked with us so we can go use it for the season and then be able to call them to let them know when we could bring it so they could order everything needed, and then drop it off for the time he said it will take for repairs. While waiting, we also met Rick who was an older gentleman with lots of knowledge. To point out that they aren't trying to price gouge anyone, I purchased the same items I had saved in my Amazon cart from them and was over $70 saved by purchasing from Bankston. One item I was going to buy was a pressure regulator that had the gauge one it, upon putting it on the counter, Rick pointed me to a cheaper version if I didn't feel like buying the more expensive on. We were absolutely treated like we just bought Will Smiths $2M Class A when we only spent under $30k. I felt like we had the red carpet rolled out. Our family was welcomed and treated like family there. We will continue to go back to Bankston of Albertville for all of our RV needs and even a future upgrade if we need one! Thank you Rick, David, & Lee!

Take my opinion and stay as far away from the dealer as you can. All they want is the sale and…read morethat's were they end the relationship. Purchased a 2026 Bighorn 39FL from them, transported it back to Mississippi and when i went to open the slides, no good. Called the dealership, ask for a RV tech and was told one would call me back. Waited for an hour, in 90 degree heat with a wife on oxygen waiting to go in and sit down, but no one. Called to speak to Manager, told this store does not have one I would have to call Huntsville location. Called that location and transfered back to original dealership and connected to asst manager who after 15 minutes on the phone said "he dont have a tech to speak to me as they are out to lunch still. This was after 1pm in the afternoon and over an hour of waiting and still no one to help. I managed to grab a Mobile RV tech that was in the resort that I had gone to and he came over after seeing my wife having to keep going into the truck to cool down and plug her portable oxygen concentrator in, he was able.to trouble shot the problem and only charged me $150.00 for the fix. Bankston's asst GM called me and all she could offer is me using my warranty on the first day using my rv, which would have made is wait even longer for the fix. BANKSTON RV SUCKS, and they will never see me step foot in the door again.

Had an amazing job done on my car they even detailed it for me . Very easy to deal with and they do…read morea wonderful job. I highly recommend them

if you need any body work done this is the place! the staff are so friendly and very trustworthy I…read morewill NEVER take any of my vehicles anywhere else and they do the ABSOLUTE best body work I have ever seen!

I asked around for a good place to get my transmission worked on and this was one of two places…read morenamed. I am very glad that it was. While in the waiting area, as they were doing their analysis stuffs, I was talking to another customer who had been traveling through on business in his service truck. He had to stay a few nights in a motel while parts were ordered and such but he was telling me how happy he was with these guys and how honest they had been with him. They could have told him anything and never seen him again but he got out inexpensively. So, I was feeling better already. They tested mine and, I was expecting scary transmission money, however they came back and found it to be a fix for under $180 since it was not an internal trans problem. Ordered the part and next day it was fixed. I had read about my problem online, and had others give me their educated guesses. They could have gotten away with telling me it was something far worse since the symptoms mimicked a bigger problem. Anyway, it was good advice that I received to bring it hear and I only wish that they could do everything I need to my truck but they have certainly earned my business and I believe they will earn yours too if you give them a shot. I am glad I did.

Today I called Triple A because it seemed I had a dead battery. Triple A engaged 24/7 Recovery and…read moreTowing in Ft.Payne, Al to assist me in Mentone, Al where I was renting a VRBO. The driver, Gabriel, was prompt & courteous. He was not able to fix the problem with his battery booster but he kindly gave my husband a ride to a local business in Mentone to get jumper cables. From that we were able to get a jump from another vehicles as Gabriel's battery was in a location we couldn't reach). I would recommend this business.

Our car had a flat tire and no spare. We contacted AAA and it took them a while (I have no idea…read morewhy) to locate a service. Evan called shortly thereafter and told us he was on the way. We had looked up a few places for repair/replacement, but didn't really know who to use. He recommended one we were considering and they were great as well. (It was Saturday afternoon and most places closed at noon) Evan was the nicest and most polite gentleman. While I wouldn't want to have to call for another tow, I'd breathe a sigh of relief if I knew Evan was on the way.

I have had work done here on both my vehicles. Now I will not take them anywhere else. I don't…read morethink I have ever met a more honest mechanic. So if they tell me I need a certain thing done to my car...I don't have any doubts that it's the truth. I cannot say the same thing about the dealerships. sad as it is that's the truth. I would recommend this repair shop to anyone!

Truck broke down on 59 while I was passing through while traveling on a business trip. They…read moresqueezed me in quickly, replaced the necessary parts, charged me a very reasonable price. Very friendly, answered all my w questions and told me what to watch out for as I committed traveling. Very thankful to them.

Took my truck to Dale Heard to fix some self inflicted damage. I was quoted a price to repair it…read moreand he began within the next few days. Upon picking up my truck, all the damage was gone and it looked like new. Dale is a man of his word. There were no hidden costs or pumped up charges! His whole team is great. I highly recommend Dale Heard and his team if you should ever need an honorable trustworthy repair!

The BEST BODYSHOP AND PAINT GUYS EVER !!! Dale Heard is a Class Act Old School kinda guy who does…read morehis best work for customers satisfaction

10/10 these guys deserve to stay in business, fixed our power steering fluid leak in a fast,…read moretimely, and reliable manner. We appreciate the work you guys do and I will be recommending you guys to anyone who asks.

great guys helped us with trailer flat and even more on the spot last second with no appointment…read more Extremely recommend them!