Worst wait time. Never on time. I have been visiting this practice for many years. Each year…read moregetting worse on the appointment. They should learn from before on the better way on scheduling an appointment. I know it is hard to predict how long doctor has to take care each patient but it shouldn't be that difficult. For me looks either double booked or between one and another appointment has very short gap. One time I waited for one hour before get called in. Then in the room.waited for another 30 min. There is nothing wrong with the doctor, it is just frustrated have to wait so long. It is kind like profit over patient time.

After a follow up appt with the NP, I remember walking out thinking, "What a waste of time!" as…read morenothing was done and no new info given. Several months later however, I was billed for an EKG that I supposedly had at this follow up. Reviewing the medical notes a week after the follow-up, THERE WAS NO MENTION OF AN EKG, nor a copy of any results. Several months later when they tried to bill me, I refused to pay for an EKG I did not have. So I reviewed my file again, and there was a BLANK EKG RESULT there that hadn't been there before. I still didn't pay, but they got my health ins to pay for it.

Dr. Debra Yeh has been an amazing Pediatrician to both of my children since birth. She is really…read morekind, gentle, and patient and earns the children's trust quickly. Dr. Yeh is truly exceptional because she takes the time to explain medical issues and confers with you to make sure you are comfortable with her medical advice. You never feel rushed when visiting her and she exudes a level of kindness and warmth that I have never found in another doctor. I am so grateful to her for her exceptional care of my two kids. They love her and I'm sure they will be sad when they age out and need to see a primary doctor. She goes above and beyond her duty to make sure that we get the right medical support when it's beyond her expertise. Dr. Yeh is a rare doctor who really practices her medicine with compassion and empathy. You can see that her priority is always the kids and that being a pediatrician is her passion.

Where do I begin? Dr. Debra Yeh has been an amazing Pediatrician to both of my children since…read morebirth. She is really kind, gentle, and patient and earns the children's trust quickly. Dr. Yeh is truly exceptional because she takes the time to explain medical issues and confers with you to ensure that you're comfortable with her medical suggestions. You never feel rushed when visiting her and she exudes a level of kindness and warmth that I have never found in another doctor. I'm so grateful to her for her exceptional care of my two kids. They love her and I'm sure they'll be sad when they age out and need to see a primary doctor. She goes above and beyond her duty to ensure that we get the right medical support even if it's beyond her expertise. Dr. Yeh is a rare doctor who really practices compassion, empathy, and you can see that her priority is always the kids first and that being a pediatrician is her passion.

I don't feel Dr. Tam provides quality care for my mother. He has a hard time remembering the…read moredetails of the conversations we had previously and reminding him during an appointment wastes a lot of time. He can only cover one topic per appointment, so it requires 3-4 appointments for him to cover all the ailments for a typical patient. He also promised to do certain research in between appointments but did not do so, so he is unreliable as a doctor. Overall I would only recommend Dr. Tam if you have no other options. Ultimately I decided to switch to another provider to get better care.

Met his NP. She said she would refill a bunch of prescriptions for me. She did not. I'm on the…read morephone on an extended hold to try to straighten this out but confidence is low they'll do any f-n thing. Avoid at all costs.

I got fed up with waiting weeks if not months to see my primary care doctor or going to urgent care…read moreif I needed to be seen quickly. With Dr. Lippey I can come in to see her on short notice and get care without being rushed or given a prescription for meds I don't need. She gives personalized care and is attentive and accessible. Her office is relaxing, welcoming, and overall stress free.

Dr. Lippey Now has her own practice in Redwood City now. She definitely is the best doctor I've…read morehad. Very caring, and spends a lot of time with her patients. In this world where there's less and less human connection, and Doctors barely spend any time with you-- Dr. Lippey is the opposite. I've been so frustrated with how hard it is to get simple questions answered from other doctors, but that's not the case with her.

I unfortunately have had a similar experience to the other folks who have posted 1-star reviews. My…read morefirst few appt or two seemed to go well, but after a short time I began to experience quite a bit of the guilting others have mentioned and feeling like Dr. P was not listening to me AT ALL nor interested in my answers to his questions to inform a treatment protocol that should be unique to every patient affected by CIRS. The last straw was trying to refill my cholesevelam in the fall before I moved to the desert and left my home pharmacy, him refusing to refill it and instead demanding an appointment before he'd write the refill. This was very confusing and contradictory because--in spite of my tent I'd been living in for 5 mos. in the background of the last video visit--I was told not to contact him again for my next visit until I had left my moldy circumstances (something I had been actively trying to do for several mos. at the time). I had told him this, but he managed to forget every time we met, when he'd ask me again if I rented or owned my home. Moreover, he committed several of the major blunders of MDs in the environmental illness arena: ordering thousands of dollars of testing without explaining much of that testing to me (like Nagalase?)--some of which I had to take entire days off of work and drive hours to the "right" lab to get--and being generally quite insensitive to my financial constraints (I am in academia and have a limited budget, so I was living in a tent since Jan. 2023); refusing treatment (but then badgering me via his office manager for a follow-up appointment?); overcharging by $250 for my last appointment with him because I didn't want to be rude and tell him he was repeating himself with information from a prior video visit and I was disconnected for a few minutes because--guess what--I was trying to follow doc's orders and live outside at the time; and approaching me, particularly in my final appointment, with bullying and a "my way or the highway" attitude. I had reported no discernible health benefits from doing an extremely restrictive diet and instead a jump in my MMP-9 lab and a noticeable decline in quality of life, as I love to cook and I was already eating high quality foods and avoiding gluten, cow dairy, and processed foods before partaking of the special diet. Yes, many folks with CIRS have a mast cell issue, but I don't think I'm one such patient, and I've frankly noticed benefits from other and less restrictive diets like no-amylose and paleo, which I already emulate in my everyday life. Every patient is different, but he seemed to be ignorant of this and got very, very angry at me when he asked me to do the diet for another 12 mos. and I refused. He made some discouraging remarks to me that made me cry after my appointment (bc like many folks with CIRS, I am very type A, was diligently following every other protocol, and tend to be a "people pleaser" and rule follower ... so bucking an MD is no small thing to someone like me), telling me I wouldn't "get well" without doing as he said. He also asked me how my "hives" had been since doing the diet, and I felt VERY alarmed--it was clear he hadn't reviewed my intake paperwork, in which I indicated it had been years since I last got hives--and felt also increasing alarm about having been asked the same questions over and over about owning my home. He also managed to forget that I was based in Southern Cal when he made some Bay Area recommendations to me. It became abundantly clear in my last visit that this doctor--who charged 700+/hour--had NO IDEA who I was, and seemed not to care nor remember anything about me. It also became clear when he refused a refill and demanded a follow up that he had already forgotten his last words to me. I have no doubt that Dr. P has helped a lot of people, particularly folks who are extremely sensitive or suffer from debilitating Lyme. If you like a dictator for a doctor, he's your man. He's also struggled with Lyme and mold himself, but then again, so have many other practitioners in this field. I am now seeing an ND who is also very well-versed and has had personal experience with mold toxicity. She has an excellent bedside manner, is less than half the cost of Dr. P, sees me as a human, and is reachable and responsive by email if I have follow up questions, but indeed I'll be the first to admit that most of my improvements in health have been a result of educating myself and my own diligence and dedication to getting well. Most of my Shoemaker labs as of February this year have returned to normal and nearly all of my worst symptoms have dissipated completely, but with little help from Dr. P as my last visit with him was almost exactly a year ago, this past June (when he got angry and refused care). If you want a collaborator in your health and someone who cares about patient education and sees their patients as individuals and humans, find someone else.

I've been seeing Dr. Patel for a little over two years…read more The 4 years prior to seeing him, I had been living in a house with mold, but I didn't know about it. I had been slowly declining: less energy/enthusiasm for life, constant headaches, poor sleep, poor digestion, I was constantly getting ill with this or that. I saw a number of doctors, one of which told me I had mono (it seemed to fit). Almost two years later my wife found Dr. Patel and I went to see him. He was the first doctor who really listened to me. If I told him about a new symptom, he took it seriously. His testing was thorough. After being diagnosed with mold illness and Marcons, I began treatment. It has taken two years, but I feel more energetic than I have in a loooong time. My brain works again, I can work out again, I can get the occasional bad night's sleep and still function, my headaches are nearly gone, I sleep through the night. To say it is a complete transformation would almost be an understatement. I deeply respect and appreciate Dr. Patel. I feel like I have an ally and friend in my doctor for the first time since moving to California 12 years ago.

Very nice area, lots of parking and doctor was on time and very efficient. Highly recommendread more

Insurance fraud and/or incompetence. Either way, avoid. I…read morescheduled an appointment for a routine check up as a new patient. My appointment lasted less than 15 minutes and went through all the normal practices like taking blood pressure, height, weight, etc. Nothing special at all. A month later I was hit with a bill for almost $500 because they coded it as a non-preventative visit saying that taking my vitals is a separate code. Absolutely not. Then, when I explained that even if that was true, the CPT code they used was for appointments that are longer than 45 minutes, they said it was because it accounted for the time the doctor took to take notes. I was in the room with the doctor for less than 10 minutes, and if it takes him 25 minutes longer than the entirety of my visit to write standard notes (WITH THE HELP OF AN AI ASSISTANT) then this clinic is incompetent to say the least. While my initial appointment was quick and painless, the surprise billing and dizzying redirection of the staff completely soured the experience. Would strongly recommend reconsidering going to this clinic on all accounts.

I've been seeing Dr. Joshi for several years and have had excellent experiences. He listens…read moreattentively and is always dialed in, not phoning it in. I also appreciate that he "gets" the complexity of my myriad intersecting chronic conditions. Because I have multiple specialists, e.g. gastroenterologist, neurologist, opthalmologist, orthopedist, pain management docs ... it's so incredibly helpful to have him as the internist overseeing everything, ordering lab work and also being able to get appointments quickly for other symptoms. For example,. When post spinal fusion surgery, I had a GI issue, he gave me an 'in-office' exam, ordered tests, and accurately diagnosed the condition, followed by a rx. for the state of the art medication. I'm grateful that I have him as the physician overseeing everything. Btw., my husband, mother-in-law, brother and sister-in-law also see him--they also have exwellent experiences with him: over the years, he's become a solid family doc, someone we rely on for sound medical guidance.

On time , listened to me, and took the time to evaluate and explain…read more The location in San Mateo was easy to reach and parking was free and available... Office was luxurious..

This place is a total scam. I accidentally booked my appointment under the wrong code and they…read morewouldn't recode it for my insurance to fully cover. They charged more than $900, of which my insurance allowed $400. $400 for a 15 min appointment out of pocket - that's more than a CEO makes. That's absolute insanity. Do not recommend! Update: so far One Medical has refused to recode my visit to comply with my insurance coverage. You would think that a subscription service would at least try to minimize your out of pocket by taking a look at your insurance and suggesting which appointment type to book under.

Love this location. Love the two Doctors and three NPs that have helped me. Love that they offer…read moreurgent care hours and extended lab hours - so incredibly convenient. I have been here five times and have had a wonderful experience every time - from the check-in desk to the actual Doctor or NP visits. This review is specific to when I sliced my ring finger. I highly recommend Dr. Sach Takhar. He has such a lovely, calm and engaging manner - even in moments of crisis...sliced finger! He was able to see me within 30 minutes of my "accident" and was gentle in his treatment, brilliantly distracting me with conversation. His care enabled me to fly internationally, as planned, within less than 24 hours. He made time to see me the following week to check on the healing and am so grateful to Dr. Takhar - my finger has healed like brand new! Free parking along the entire street also makes things so convenient. Grateful One Medical exists and that they have such amazing teams at both their San Mateo and Burlingame locations.

45 minute wait to see the doctor after our scheduled appointment time. No apology or explanation. I…read morearrived early and had all required paperwork filled out. Also see my prior review.

Very kind! We love Dr Smith. My kiddo is never nervous when she has an appointment and she had no…read moretrouble getting her vaccinations. The front office staff is super friendly and helpful. Thanks again for your hard work!