The team at KQ was extremely helpful in the process of moving my vehicle registration to the state…read moreof Hawaii. Much appreciated!

The technician was very helpful and full of information. He was thorough with checking for oil…read moreleaks. He also saw I needed new tires and asked if I wanted him to get a quote. He just went above and beyond to assist me. Good customer service!!! Highly recommend you come early as the line builds up quickly.

The service team overfilled four tires so high that my tire gauge and On board TPS COULD NOT READ…read more THEY LOOKED LIKE CARTOON BALLOONS NOT TIRES, Stay away from these clowns worthless service and integrity! All new Michelins tires- good they did not blow up.

I waited most of the day for a safety check just to be charged $26 and given back a voided…read moreinspection. I asked 'Why didn't you offer to fix the problem, which was a bulb replacement?' The young, cocky and disrespectful MOD is the problem...three other patrons were having similar problems and concerns. Never going back

I have been a loyal customer of Twins for a long time and normally give them 5 stars for…read moreeverything. They do an amazing job with oil changes, tire rotations, car detailing, and rust protection. They are my absolute go-to for standard maintenance. However, they recently started offering brake repair services, and unfortunately, this is where things went wrong. I recently had them service my brakes, and shortly after, I had to completely pull over on the side of the road because my brakes were shot and making a terrifying noise. When I looked, a wire was completely wrapped around the spring hardware, and the brake drum was warped. I took it back to Twins to have them look at the issue, but they gave me the classic "we couldn't hear the noise" line and sent me on my way. Twins guys, I still love you and I will absolutely continue to bring my car to you for oil changes and detailing. But please, leave the brake jobs to the specialists. If you need standard maintenance, they are great, but I cannot recommend them for brake work. Now I have to get new breaks from some place.

I have gone to Twins Fast Lube for a few of my cars for a safety check. It was an incredibly fast…read moreand great experience. I find that the website online booking is so helpful and it's nice that I'm able to schedule appointments online. Both times they took me in a little bit early and got finished early. The prices are fair, and they make a these services that are usually a pain, a quick and easy process.

Kind and efficient. Knowledgeable Technicians…read more Major computer system problems, Tech did an excellent job troubleshooting and diagnostic. Technician were well trained

Friendly and fast. We will be keeping them in our contacts for future needs…read more Good location if you have to wait it's comfy and also close to Home Depot you can walk there to take up time.

My car's air conditioner was not working, this time of the year you need an air conditioner. I…read morecalled the dealership and next appointment was in a month. I couldn't wait I asked who can they refer me to the receptionist gave Kaua'i Premier Auto Repair. I called, the owner Ryan, he's so down to earth and respectable he called me "Aunty" he said to bring car and he can do a quick check, it might just be any easy repair. I brought it in that day he did diagnostic check (he didn't charge). He ordered the part that needed to be replace. He took the time and called auto parts shop and got me the most affordable part. Part came within the week. He repaired my AC, he even came to pick up my car from my working place, that's what you call Awesome Service. This guy is not a dealership but he works with you he'll explain to you what needs to be done and charges you for the actual labor not according to the books. And his work has warranty too. I would recommend Ryan and his shop. He even called the next day and the next day to check on the AC Oh, he also offered me an interior and exterior car wash.

My car air conditioner went out. Ryan was able to see the car the day I called. Fast diagnosis…read more Clear on options. Knowledgeable and responsive. So nice to work with a mechanic that responds when called, is clear on what is being done and how long it will take. Ryan will go the extra mile for you. Really appreciate it! Mahalo Ryan!

Nearly impossible to get your car serviced. According to the website service scheduling app, there…read moreare NO dates ever that you can book service on. This has literally been the case for over a year. If the app doesn't work, just remove it. The last time I scheduled service I got a text back a few days later saying that they were sorry but my service appt was cancelled. Not rescheduled, cancelled. No explanation. It seems that over the years this dealership has had a big problem keeping service techs on staff - a lot of turnover. But whatever the reason, my next car will be something other than a Kia, that I can schedule service for.

I went in for a safety check. Workers were extremely pleasant and efficient! I would highly…read morerecommend!

If you go here, the one running safety checks is foul-mouthed, likes to make fun of customers and…read moremake all his co-workers laugh at your expense. You will get your safety check but be ready for this.

Probably my new go-2 for safety checks from now on. Wasn't sure if It was because I was there early…read more(9am) but they were really fast and professional and even better none of that by appointment only BS like every other place.

They repaired my rental car tire (had a nail in it). They were courteous, very reasonable and…read moreprofessional. It was a great experience! 5 stars!!

My rental car got a big bolt stuck in it on the way from the rental company to my hotel. I called…read morethe next morning and made an appointment for midday. Even though I was running a little late, they received me easily. They took one look at my tire and had it plugged and back on the rental car in about 15 minutes. Amazing! Honestly, if you're gonna get in tire trouble while on vacation in paradise, this is exactly the kind of place you want to connect up with. They were so friendly, so fast and so honest and I'm so thankful I stumbled upon them. If you run into this problem, just call and make an appointment. You won't be sorry.