I am a fairly new client here and when I say that I'm impressed with this business I am saying it…read moreloud to the crowd !!! The front desk coordinator, Jess , deserves huge praise and recognition for her ability to make clients feel valued and respected. She is so caring and friendly that I feel so many other establishments should take note from her professionalism. My experience with her and with the staff here has been impeccable. I am beyond pleased and grateful I found a place such as Self.

Self is an outstanding practice. I had my very first facial at SELF and was extremely impressed…read morewith the entire staff and especially Chrissy. Her knowledge and experience was very evident in her work. I highly recommend SELF for their professionalism and amazing service.

Angie facial work is great.I am very particular my someone working on my face.I had my face work…read moredone in Bulgaria for many years due to the person taking care of my face.Also I been to India in spa center for 48 hours.

Great place! My husband gave me a gift certificate for my birthday, and I will be going back. I had…read morea massage, mani/pedi. Great staff, and very good services.

Because appts are hard to get I booked this a month or so in advance and was looking forward to it…read moreas I had never been there before and it was close to home. Angela does a great job! I had a wonderful Signature Facial and really liked that she doesn't blow the hot steam in your face and then walk away! I always hated that part of a facial so this was so nice. Instead she used hot towels and I think sprays some hot steam on them. Not sure but it was so much better. The environment is very comfy and relaxing. I will definitly go back!

I've been seeing Angela for quite a few years now. She always creates the kind of atmosphere you're…read morelooking for. If you are in for a facial and want it to be relaxing she does just that. If you're like me and chatty, like going to the hair salon, she adjusts for that as well. I was excited to see that she's on her own now. It's nice to be able to make my appointments online. It's quick easy and you get a reminder. It's especially helpful for those, like me, who forget appointments. She is located inside Bellazza Day Spa on Grove Street in Franklin. Bonus, she's closer to me now. Her new location is nice and quiet and a much more relaxing atmosphere. Her room is inviting as is she. Her facials are amazing. She pays attention to any issues you have with your skin and gives great advice on ways to fix it. When I leave my face is always feeling nice, clean and rejuvenated. I'm always amazed at how bad my skin was before a facial compared to after. She's the one person I've been seeing for facials and the one person I will continue to trust with this face of mine.

Excellent brow service. Super nice owner. She does all the threading…read more Definitely recommend.

Lovely woman and my eyebrows always look great. I've done full face here too and that turned out…read morenice

I got a pedicure with a gel manicure. It was my first time here. My first impression was positive…read more The chairs were comfortable and it was a very relaxing atmosphere. However, I made an appointment for my sister and I and the other nail technician wasn't there yet at the time of our appointment. We had to wait for 20 minutes for her to arrive to start our pedicures. Also, my gel manicure chipped only 2 days later - see picture for chip on index finger. Gel manicures are supposed to last without chipping in 2 days. I'm not sure what happened but they didn't seem like they knew exactly what they were doing when it came to gel. Overall, an OK experience. I got a Groupon so I'm glad I didn't have to pay full price. I did have to pay an additional required $18 for tip though.

I made an appointment to have Botox done. I was scheduled for 6pm, at 550 the woman , not quite…read moresure of her name, ( I'm guessing Rashini based on her picture with the responses here, but I don't want to assume and blame an innocent person for this woman's behavior)? She was at the desk, called and asked if I was coming, I said yes of course , I had driven by as it was my first time there, but I immediately turned around and pulled in at 555. I approached the door and i noticed it said that masks were required, I walked in and immediately apologized and said I do not have a mask, and by chance did she have some? Well, I can not even believe the scolding I received from this woman. She proceeded to interrogate as to why I don't have one and why I do not wear one at all times reminding me that there are variants ( I am a registered nurse of 21 years, I am well educated) I was appalled and taken back at the way she spoke to me, she didn't let up, I proceeded to ask her what she would like me to do? I could leave ? She again began degrading and Insulting me as if I committed a crime. She then rolled her eyes and stated " fill out the paper work , you're the last one here and rolled her eyes at me. Well I began to fill it out and then decided that what this woman has done is not only unprofessional, but unacceptable! I turned around and nicely said " I do not appreciate being treated this way. Keep my deposit I am leaving and will not be returning " I am saddened because I read such good reviews on the business site and would have love to give the doctor my business but I could not get past the abusive behavior I just experienced by a woman who may own this spa. If there was a way to give it zero stars I would * update* I just read the yelp reviews and I'm glad I'm not the only one disgusted in this place, and Thankyou to all who saved me from this hack of a doctor . I am a nurse and I will not let this go. I will make sure everyone I know does not even entertain the idea of being subjected to that cruel woman's abuse.

Went to the new location and was excited to see it and have a nice relaxing facial. The place was…read morenice but the facial was anything but relaxing. The person doing the facial (Jackie) was very rough and loud. She was always opening and shutting drawers loudly and when she walked around the room even her shoes were loud! There was no gentleness to her. It was almost like she was angry and just wanted the facial to be done. I really almost left half way thru. This was so disappointing. I have seen other reviews mention how good she was so i must have gone on just a really bad day. I am going to book another facial with a place i have gone before sooner than i normally would so it can erase this bad experience. My time was limited this week so i was happy to get a last minute appt. That did not work out too good for me :( .

I was visiting family in Franklin and desperately needed a Brazilian wax before returning home to…read moreHonolulu. I called around 4pm and was able to get a same day appointment for 7:45pm - score! My wax with Joan was super speedy (less than 15 minutes) and remarkably pain-free! Also Joan was very friendly and easy to talk to. Just a really sweet lady. The price was reasonable for the service, and the ease of scheduling and the friendly staff were definite pluses. I will definitely return here next time I'm in the area and feeling hairy!! :)

I had my first underarm laser treatment and it was painless! All I felt was the cool air and slight…read morepressure. I highly recommend!

I have never felt more comfortable getting waxed in my life and I have been getting waxed for over…read more15+ years! I have lived all over Massachusetts and this place goes above and beyond! The owner makes you feel soo comfortable and it is such a clean and calming environment and the prices are totally affordable for the high end products she uses. I love the ability to make an online appointment and the ease of filling out the paperwork prior to the appt is just awesome. Also, there is a huge parking lot so that is never an issue. My first time there I had my appointment wrong and she was kind enough to text me asking me if I was still going to make it in ! I felt so embarassed and she did not even stress to me about how packed her day was and accomodated my tardiness and was sweet as all heck. I travel from Franklin and would even drive farther to receive this type of service. HIGHLY RECOMMEND and I PROMISE she will exceed your expectations!

To date I've visited this nail spa twice and there was good reason I went back after my first visit…read morethere. I did not have an appointment on a Saturday I walked in to be warmly greeted and asked for a pedicure. The walls had gorgeous lit shelves displaying all the color options and I was taken to the back to start my service. Tranquil atmosphere unlike the hustle and bustle of most nail salons. My nail tech showed me the options and although I chose the Basic Pedicure, it was certainly more than just basic ! The exfoliating gel that was warm in plastic over my heels was certainly a nice treat! My second visit I decided to splurge and get gel manicure along with my second time pedicure here. The staff was incredibly helpful providing all the information on the options and what would suit me best. I decided to get some tips to add length and when I tell you they look so natural and beautiful... wow ! Irene was my tech and she was meticulous and professional. I would definitely recommend this place in this area. One of the best !

I had been here 2x and the 3rd time ruined it. It is rare for me to post a bad review and I even…read morewaited a week thinking about it. I had just had a pedicure here the week prior but wanted a polish change for vacation. Well, the tech doing my nails showed her aggravation (if you don't want to provide a service, don't put it on the menu). She was annoyed from that moment and took it out on my gel manicure. I have NEVER had such a bad manicure, my nails have been crumbling since. She absolutely destroyed them. (I have been manicures for years, so my nails can handle a dip or a gel). I had one broken nail and she cut ALL of my nails down to the skin before I even realized it. Then she kept asking me if I "wanted" things that I know were part of the service. Never again.