I've came by yesterday around 2:30 and got my small missing diamond repair for my ring. Omar so…read morekind went and pick up a small diamond was not in stock in store. He and his jewel repair guy were so fast and efficient, I got my ring fix within 1.5 hour. I'm so happy this ring meant a lot to me, felt weird not wearing it and awkward that one diamond was missing. I'm so glad I found this place! Thank you Omar! Highly recommend!

I would highly recommend Zillion Jewels!! I took my wedding rings in to be inspected since we…read morethought some stones may have been lose. Right when I walked in, I immediately noticed that the environment was very welcoming and clean. The staff was also very kind! They were so willing and quick to take a good look at my rings and even offered to polish them! They did such a great job! My rings now look brand new! I also noticed that they can make some custom pieces which I will be very interested in. Thank you Zillion Jewels!

hello I loved my experience but their was a Karen in the store and I hate Karen's Karen's are…read moreassholes but I got a custom ring and it had my initials I loved it and I would definitely come back when I need my watch fixed or ring is broken

I entered the jewelry store with two of my Movado watches that required both batteries and watch…read morebands. They were able to sell me one watchband golden color, aluminum material worth around $30 and the cost of the two batteries I gave the young amount $100 bill and he proudly with a smirk on his face, shook my hand and said thank you, sir. I looked at him startled and said is that a tip and again he said thank you sir. Very slick. I hope this review will cost him a lot more than the money. He tried to steal from me. Excuse me that he did steal from me slick, young man big grin, asshole. Keith Traina.

He was so patient and understanding and very accommodating! I would recommend him ! He came up with…read moreideas that made my decisions easy

I brought Mark my old engagement ring because I don't want it sitting in a drawer he added a halo…read moreof diamonds to the original stone and cleaned it to look like new. Love love my new ring!

This location is CLOSED. Next nearest Kay is in Stockton or…read moreModesto. Changed phone number connects you to Stockton location.

So, my parents got me a 14 karat gold chain for Christmas/Graduation gift and they got it here for…read morethousands, they charged high which is as expected for a "real gold" right? When I got it, my uncle, mom, and I noticed that most of the individual block of the chain are reacting to magnet. The pendant isn't which makes it real. But most of the chain do. It also feels lighter from how it looks. Real gold aren't supposed to react to magnet and I highly suggest y'all to go elsewhere as this place may fool you if you don't know how to look. Luckily, I still have 30-day return and good thing we discovered it beforehand.

Found the perfect baby bracelet at Caratti Jewelers. Very helpful and no pressure to buy. They…read moreeven did a lovely gift wrap. Ask for Ashley, she was the best.

Really fantastic customer service. The instant I stepped in, the entire staff was incredibly…read morewelcoming and helpful. I had inquiries about an appraisal, and at no point did I feel rushed or like I was wasting anyone's times. At times, one can step into a business and be made to feel like you are an inconvenience, and this was certainly not the case. Colin and his team were affable and patient and really went out of their way to make sure my experience was a good one. The appraisal was finished way ahead of the scheduled time. And when I communicated with Alyssa on the phone she was so kind and clearly a woman about her business! This is definitely a good place for those with a magpie mentality.

Fast and friendly service. I needed a battery replaced in a vintage Sieko watch. Jerry was able to…read morereplace it immediately. I hope to see his selection of men's rings in the future.

Went here today for a small watch repair. What a pleasant experience. Jerry is a very nice guy. He…read moreknows his craft - he has a very nice selection of jewelry. If you need a jeweler stop by Princess Jewelers and see Jerry!

Bought my wife's engagement, wedding ring, and my wedding ring here. The staff is very personable…read moreand professional. The selection is very small compared to the larger locations around the bay area, but it is the tracy mall, afterall. They are very open to customer service, even if it doesnt result in a sale, and the location in the mall is very central. The sales staff are approachable, they do not intimidate or hard sale. The only knock is the lack of selection, and some services that need to be paid for is too pricey. Neither of these are the staff's fault though!! Thank you Samuels!

Bought my wedding ring, engagement ring and husbands wedding band here. The staff is always…read morefriendly. My husbands ring broke and they sent it out to get fixed. I randomly go in to get my ring cleaned and checked. They have beautiful selection of rings. I love my rings.

Made an appointment online to have a tennis bracelet fixed. Not only were they extremely friendly…read moreand helpful, I was not charged a dime! If you're looking to buy jewelry, they're the place to go!

Always great friendly no pressure service. The entire staff are on the same page when it comes to…read morecustomer service and satisfaction!!