Took my bike in for a tune up and dropped it off. It had been a few years since I'd ridden it and…read moreit needed some TLC. The tires were also low. They filled the tires that day to see if either tire would leak by the time they would work on it. (Pickup was scheduled out about a week.) One of the tubes did end up needing replaced, which they did. A couple of days before pick up I was talking to them on the phone about any other potential issues with the bike, and the gentleman was very professional and helpful. He told me about an issue he had observed when the bike was in the lowest two gears, but said that if I didn't ride the bike on those settings it shouldn't be that big a deal for now. Since I don't ride on those and am on a tight budget, I appreciated that he wasn't trying to push an extra sale by making the issue out to be worse than it was. I'll probably get around to having it fixed, but it's not a top priority for me right now. When I got the bike back it felt well tuned and good to go. The guys here were great.

Huge shout out to the ski service department! I broke a binding on my backcountry skies that I did…read morenot purchase from them. They had it warrantied and fixed by the end of the week that I brought them in. Saved my ski season.

I get my snowboarding boots here and my friend's snowboarding boots love this place. Recommend 100%…read moreI will keep going.

If you're going to sell a product through your business then you are responsible for standing…read morebehind that product whether it is a consignment item or not....especially if you represented the fit and functionality....it goes without saying that almost nobody is going to go immediately to the mountain to try them out. Your policy is misleading at best and designed to take advantage of the consumer....and then you add insult to injury by offering slightly more than half of what was just paid! This is not an ethical business practice and I will not ever do business here again...I advise anyone else who is reading this to spend their money elsewhere!

It's been 20 years since I snowboarded, and my son is starting to learn this year, so we picked up…read moremy old board and his used board and went visiting the The BoardRoom to get them fixed, tuned up and ready to use! First of all the shop is laid out so well... you dont see a store dedicated to boarding like this any more. Everyone in there is so knowledgable, you can tell they are all people that not only work for a board shop but also use the product themselves. There genuinely interested about there customers, there boards, and what they are planning on doing. They fixed/tuned our boards in 1 day, they gave us some amazing tips for getting back on the mountains, and there prices where very reasonable. I hope to continue boarding and will go to them first for all my gear!

Amazing beginner-friendly shop. As a new snowboarder, the staff was very friendly and helpful in…read morepicking out a good quality starter snowboard and bindings, price was very reasonable. Set up is perfect and came with free waxing and service for the rest of the season. Will be a lifelong customer for sure!

The staff here really is knowledgeable in all things sports! I got a bike here, and they let me…read moretest drive several, and made sure the tires were ready to go. They also helped straighten some kids roller skates I purchased. This store is much smaller than the Boise one, but it's a nice shop!

This place is a trade-in scam!! Take product elsewhere. I had $300 cash ready to supplement the…read moretrade in on some golf clubs till I got a unexplainably undercut appraisal. They offer 1/4 what they will list it for online. Boise location is far more friendly and reliable. Terribly disappointed in my experience. Get better staff!!

I wanna start off by saying I genuinely appreciate how Jason (owner of Hydrus) took the time to…read morepersonally call me and answer all my questions before I purchased my board. Seriously, which other paddle board company has an owner who spends ~20 minutes talking to a potential client about any concerns or questions they may have. If that doesn't scream AMAZING costumer service then I don't know what does. If you spend a few minutes looking on Reddit you'll find that people HIGHLY recommend Hydrus and with good reason. Not only do you get high quality customer service, an awesome board, great price, but you also help a small family company. Not to mention you also get a lifetime warranty, which is unheard of for paddle boards. If you're considering getting a Hydrus board, go ahead and just get one, you'll be happy that you did. TL;DR: Small family owned business, superb customer service, great quality/price and LIFETIME warranty for workmanship.

Ordered my first Hydrus board during COVID, of course expected delays. Jason kept me up to date of…read moreprogress and when board arrived, we took it out to the water, absolutely worth the wait, it's an incredible board and couldn't be happier with customer service, many thanks!

We love Greenwood's Ski Haus. I've purchased most of my ski equipment here including boots, poles,…read morehelmets, gloves. And I have had excellent customer service experiences every time. I appreciate how their associates are knowledgable and passionate about skiing. It makes a world of difference when a sales rep knows what they are talking about and can ask the right questions to make sure you get the best products for your skill level. They take excellent care of their customers especially for their boot fittings. I have never felt rushed or brushed off during the fitting experience. I have also rented skis here for my kids several times and I appreciate that you can trade in equipment as your kid grows during the season. This is 100% worth it for me because my kids like to outgrow shoes as soon as I buy them. I recommend Greenwood's for any skier no matter what your skill level is. They will meet you where you're at and get you fitted with the best gear.

I wasn't fully prepared for the ski season and needed to have my skis tested to see how well I was…read moreskiing. Greenwood truly came through for me! The wonderful staff, especially the two lovely ladies, provided outstanding service. They kindly took my information and promptly took my skis to be tested. In just 10 minutes, I was all set and ready to hit the slopes. I really appreciated the great value of this service, which was also reasonably priced. I'm so grateful they were able to fit me in and help me get ready for the hill. Thank you so much!

Dan was an excellent customer service representative! He was very knowledgeable, professional and…read morehelpful. We purchased the Specialized Como and love it!

Went in to purchase an e-bike to replace my trek Rail. The staff was informative, knew the answers…read moreto our questions, and made suggestions as well. We purchased a Specialized Levo comp alloy. They set the seat height and the fork, they even put a new seat for me. The tech recommended that I bring it back in after about 6 rides so that they can check to see if anything has loosened up. I would certainly buy from them again.

A good selection of brands and models, and knowledgeable sales from John at good prices if you…read moredon't require the current season.

From the owner: A real local Mom and Pop shop, we have been providing quality ski and snowboard products at market…read moreleading discount prices for 25 years. We offer great product, exceptional service, and decades of knowledge.

Always get my skis waxed here after hitting bogus. Sometimes they can do it at that moment. Great…read moreprice and service. I've had a few items that didn't live up to expectations and they warrantied them and got me into a better product. I feel they work with me and always try to make me a happy customer. Great local shop and resource!

I love this ski shop, MCU is one of the only ski hops in the valley that carry decent toddler…read morestuff! We come here once a year for new helmets and goggles for our skiing toddler and the selection seems to get better and better every year. They also have good skis too - Rossi/Dyna.