I would NOT recommend that anyone purchases one of their $$$$$ trailers …read more Purchased a 19' Enclosed snowmobile trailer a couple months ago. After getting it home in Central Oregon I performed a thorough inspection that I should have done prior to making the full payment. No one with R & R inspected this trailer. Fabrication is the work of amateurs. Weld splatters, sharp corners on the aluminum trim and steel, incorrect interior trim for the roof vent (attempted modification for a poor fit), poorly installed trim, nuts missing on the D-ring attachment bolts, screws missing on door trim, undersized door springs (two people needed to close the ramp doors even after I adjusted them), and the WORST - interior condensation dripping from the underside of each roof support and the roof vent, getting everything inside wet. The thin insulation is not continuous, no insulation under the supports.

I ordered a 8'x18' custom cargo trailer that my wife and I are planning on converting into a RV. We…read morehad the inside height 7', added 3 windows, custom colors on the outside, and an electric awning. We picked up the trailer 3 weeks ago and began our interior mods. As a retired custom home builder, I cannot say enough about the quality of the build. This by far exceeded our expectations. We are so pleased. The trailer is built by folks that obviously take great pride in their work. The measurements were spot on, the materials are top notch. The front of the trailer has the RR sticker (Double R). Our friends saw the trailer and said "Rolls Royce" of trailers, LOL. Yep, something we are proud of.

Horrible experience. They misrepresent what they sell…read more Jason the regional manager is rude and confrontational.

An erronious charge made to invoice and management refuse to reinburse. A convenience fee charge…read morethat is used for credit cards was added, however a debit card and debit transaction actually occured. UPDATE: It took a month but there was a full refund for the overcharge. You evaluate why it took a month for a $115 refund that had to clear several corp hurdles and could not be addressed at the local level.

Update! We returned to Bretz in January and ended up buying…read morea really nice 2021 Momentum toy hauler fifth wheel. It was a really good experience! Thank you Augustine for helping us out and getting us in our new rig!

We needed propane and have been going to chevron until we saw their ad online... are you kidding…read moreme?!?! 99cents for a gallon of propane!!??? That's incredible!!!! They're pretty quick to come out and help (gotta press the button), they're friendly and have given us great customer service every visit!

Sam at the check-in counter is great! She is super friendly, knowledgeable and seems to genuinely…read morecare. Fit me into the schedule quickly. Prices are comparable.

Out of all my years dealing with dealerships, Freightliner Northwest in Boise is by far the worst…read moreI've experienced. They ignore what you ask them to inspect on your truck, and will do any unnecessary diagnostic they possibly can to rack up a big bill Without any authorisation or requests. Then when you explain you did not need all the extra work they put in, they will threaten to keep your truck hostage until the bill is paid. I spoke to Natalie today to just understand why my bill was so high for a simple truck inspection and she refused to explain and hung up the phone twice on me. I, as a small business owner, now have no choice but to pay their demanded price or else I can't get my truck back. I feel like a hostage at this point, no dealership should ever make you feel like that. Please avoid Freightliner Northwest in Boise at all costs! I promise you won't leave a happy customer.

My recent purchase of a new RAV4 was an amazing experience with Nico Acosta, salesman…read moreextraordinaire. From initial greeting of "Good morning, how may I help you" to the final phase of purchase, Nico helped me navigate. He answered every question with ease, knew the intricacies of the car I was interested in purchasing and made the process very enjoyable. He epitomizes customer service exceptionally! Loyalty to Toyota has been my mantra for several years, it's important to me to have a quality product and service.

We had an oil change appointment for 8:15. My car was done quickly. I also received updates on its…read moreprogress. They do an inspection and appears I may need new tires soon as well as wipers. I always have my car serviced here. Thank you for your friendly and professional staff.

outstanding service and Casey did a fantastic job with his years of service, would highly reccomend…read morethem for all your boating needs now lets go fishing yeeeeeeee haaaaaaaaaaa

SHOP DOES NOT STAND BEHIND THEIR WORK!! Last September I took my 27' Ranger Tug to Canyon Marine…read moreto have the 1000hr maintenance done on the Yamaha 300HP outboard at the recommendation of my usual boat shop. The tech at my normal shop didn't feel qualified to do that level of service and said Casey at Canyon was more experienced. When I picked up the boat Canyon had done over $500 worth of work I had specifically told them not to do, that I would do myself. They also DIDN'T do some of the items I had requested they perform. When I got the boat home I found the oil level overfilled, so I pumped out some oil. It looked VERY unusual for brand new oil, like dark tea with a reddish tinge. I questioned whether it had even been changed but when I had it analyzed the lab said it looked clean so I dropped the issue. This May we launched the boat in Anacortes, WA and I started the motor for the first time since picking it up from Canyon Marine. We quickly discovered that the head was cracked and the motor was ruined. I called Canyon Marine at the time and left a voicemail message with the manager telling him about the failure. No one called me back. After I knew what the problem was and what the replacement motor cost would be I sent a letter to the manager at Canyon Marine detailing the issue and asking for a refund of the $2573 they charged me for the work. No one answered me. This motor cost tens of thousands of dollars to replace and all I asked for was what they charged me to ruin my outboard. The motor was running fine when I hauled the boat out last August before taking it to Canyon Marine. I had just run it from the Puget Sound to Alaska and back with a retired police officer who can attest to this. No one could determine the root cause of the failure so I can't prove Canyon Marine did this but it seems highly likely. Worked when I dropped it off, didn't work next time I started it after they serviced it. The customer service I experienced with this business has been truly abysmal.