The doctors and their assistants take great care of my big Anatolian Shepherd dog. He can be a…read morehandful but they care for him with love, professionalism, and are thorough with his needs. He actually gets excited when I tell him we are going to the doctor!

Overall satisfied with Animal Mecial Center of Tyler. They were there for my family when our…read moreBernedoodle was ill. Mackenzie was there with her everyday while receiving medical attention. Mackenzie went above and beyond. Thank you again!

We left our two elderly schnauzers at Andy's Animals aka Camp Canine. The facility wasn't as fancy…read moreas most places they have stayed, but Andy was very nice, and the girls really seemed to be well cared for and happy.

The guy really cares and does a great job!…read more 'nuf said.

I'm not certain that they appreciated the needs of my Frenchie. After the visit, she had lots of…read moreshedding hair that should have been removed as part of the grooming process.

We have taken our dogs here for grooming and boarding for years and have absolutely love it. One of…read moreour dogs has social anxiety and always gets out happy to go into this place. The owners are incredible with animals and are always so friendly and helpful.

Snobby dog did a great job with my two cockapoos. I never knew my dogs white on their coat was…read moreactually so white! They smell good. Great customer service! Great price! You have to schedule in advance as they are usually booked about 5 days out. If you call and there's no answer and you have to leave a message for them to call you back, it's worth it!

TERRIBLE EXPERIENCE We have a 4 1/2 year old Golden. This…read morewas our first time here. I called the week prior and explained she has a nervous personality so we didn't want her there all day. The day of drop off the young Asian girl did not even greet Bentley. She grabbed her least and just pulled her behind the counter. She asked me if we wanted her stomach trimmed and I clearly said no, only the hair around her pads and her private area. I repeated this twice. i again let her know that she was nervous and she advised Bentley would be the groomers first groom at 9am. When I had not heard from them in a couple hours, I called and they said she would be done soon. They did not finish with her until 1:20. When we picked her up they had cut her feathers off her legs which they were never advised to do. Anyone who owns Goldens or grooms should know you don't cut their feathers. We will never use this place again!

Charged me over 600.00 to "fix" my dogs broken leg that was NOT even fixable. Went to several other…read morevets that looked at her Xrays and all said the same thing. Literally the worst experience I have ever had

Regretfully, after 20 years, I can no longer bring my dog to Alexis Animal Clinic. The Clinic is…read morenow lead by Dr. Kathy Crouch (TX License #7931) and Dr. Jason Anderson (FL License #VM14130). Dr. Crouch lied about my dog's care (this is evidenced), overcharged for services (other patients have attested to this), and created an awkward and traumatizing experience for my mother and me during our consultation when she began yelling at us. I have spent a lot of money trying to get my dog healthy again but the incorrectly administered vaccines, failure to provide necessary medical services, and injury suffered to my dog's neck and ears (we never got a clear answer on why her neck and ears were suddenly bleeding), may render recovery impossible. The Clinic is under several investigations by the Texas Veterinary Board (Dr. Crouch is under two investigations, alone) for harmful and unethical practices, as well as other unlawful activity. After receiving no response from Dr. Crouch or Dr. Anderson, I have decided to move ahead with legal proceedings and will update my review once the case is resolved. I will also be contacting the Better Business Bureau. Hopefully, I can save someone else from enduring the emotional and financial trouble I endured.

I was going to let my experience go but since the Clinic decided to send us a certified letter in…read morethe mail stating they will no longer see my dog (even though we didn't plan to come back and they had to have known that as we collected our records) My 5 year old German Shepherd had a large bump that came and went, hair lost and grown back, scabbed then healed for almost 2 years. The first year we were in Austin and saw the vet many times, and sent emails with photos many times in between, Dr. Erlandson had those records. It was well recorded I believed it was a Mast Cell Tumor. We are extremely diligent in our pets health, having lost a dog of unknown reasons that same year this started we were even more diligent. When we moved back to Tyler this clinic was highly suggested. I brought her in February 2024, starting then at South Tyler Animal Clinic in her notes its noted I believed it was Mast Cell Tumor (on top of the year befores records from Austin) I asked to have her cut open to test or check for foreign objects, I was consistently told that wasn't needed. Our dog was brought in multiple times, all of course an added expense and no resolve. End of January 2025 the mass was angrier than ever and not going away, they aspirated the mass and guess what it was Mast Cell Tumor! No apologies or any sign of sympathy for the fact it's what I said all along. Luckily it came back the lowest grade but that's not the point. There is still a possibility of it coming back or having spread without us knowing yet. Obviously our main concern is my dogs health and the fact Cancer was festering in her body for almost 2 years. The cost of repeated vet visits is also a major one. We then paid for an extremely expensive surgery, they of course upselled a teeth cleaning, we agreed, she calls and says they didn't have time to complete that during surgery and the bill miraculously came out to be just about the same. I have not been rude to the staff or Vet, I have not threatened a bad review or reporting the negligence to Vet board, we even didn't complain about the surgery bill. The only complaint I made was for one of the final checkup cost as she had been in for the same undiagnosed problem many times, and that's when they finally diagnosed her, they took about $80 off that visit. The vet didn't even call and checkup on my dog at any point after surgery which is unusual as in the past vets have called to checkup on minor visits. I do not want to speak ill of the clinic as a whole because others like it here, I found techs to be amazing with my skiddish dog, also I have no idea how much control each vet has. I would not suggest Dr. Megan Erlandson, maybe there is a reason she has one of the few other negative reviews at this Clinic regarding diagnosis and bed side manner, she is a younger vet who hopefully can learn from this.

We love this place! They treat our baby like a king. Super friendly and knowledgeable staff. This…read moreclinic provides global care to our sweet elder yorkie, from grooming to all means of health care. We are never disappointed with their service. Pro tip: Walter at the front desk is an exceptional employee.

The people at Treasured Pets are great. They take excellent care of your pets and you home. They…read moreare prompt, they are easy to communicate with and you could not ask for better service. We used Ms Joy's service for several years and even though we have since moved from the Whitehouse/Tyler area, we feel the need to praise this great service. Ms Joy is great and the ladies that work for her are too. Their phone number is (903) 839-7051. You will not be disappointed.

Professional. They got us an appointment real quick, though it was our first visit…read more Friendly staff & vet. Average pricing for Vet visit but not as steep as some. A job well done. Good size waiting room. Lots of seating. Wait time to be seen could've been better. However, we appreciated not being rushed in & rushed out of appointment.

Terrible. Took a sick cat in ( who had been in in last 2months for neuter shots exam). He was…read moreclearly in distress and they asked if I had an appointment. I did not. Never had appointment in my life for a pet that needed immediate attention. They told me "well you can drop off for a few of $75 and we will work in". Then proceeding to tell me if he needed euthanasia it would be about $350 for everything. Will never ever recommend or go back. No compassion. You really think I'm going to leave my pet with you to stick in a cage to die alone while waiting for you to work in. Shame on your practice and lack of caring! I took him home to find someone else. He died within an hour!!!!

Huge shoutout and heartfelt thanks to Lavender Hill Farm Pet Resort for taking such incredible care…read moreof our sweet pup while we were on vacation! We loved getting the daily updates and adorable photos--it gave us so much peace of mind while we were away. It was so heartwarming to see Honey making new friends, playing with other dogs, and just truly enjoying herself. Thank you for treating her like part of your family and creating such a fun, safe, and social environment. We're so grateful for the love and attention you gave her! If anyone is looking for a trustworthy and caring place for their pup, we can't recommend Lavender Hill Farms enough!

Our dog, Sheeba did wonderful while being boarded here. We loved that we got a daily report on how…read moreshe was doing, which eased our minds while we were gone. The facility is very clean and you can tell that the animals are well taken care of. We would definitely recommend Lavender Hill to others.