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    Treasured Critters

    3.7 (3 reviews)
    Closed 6:00 am - 9:00 pm

    Services - Treasured Critters

    Dog walking

    Pet sitting

    Pet transportation

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    Alexis Animal Clinic

    Alexis Animal Clinic

    (5 reviews)

    Charged me over 600.00 to "fix" my dogs broken leg that was NOT even fixable. Went to several other…read morevets that looked at her Xrays and all said the same thing. Literally the worst experience I have ever had

    Regretfully, after 20 years, I can no longer bring my dog to Alexis Animal Clinic. The Clinic is…read morenow lead by Dr. Kathy Crouch (TX License #7931) and Dr. Jason Anderson (FL License #VM14130). Dr. Crouch lied about my dog's care (this is evidenced), overcharged for services (other patients have attested to this), and created an awkward and traumatizing experience for my mother and me during our consultation when she began yelling at us. I have spent a lot of money trying to get my dog healthy again but the incorrectly administered vaccines, failure to provide necessary medical services, and injury suffered to my dog's neck and ears (we never got a clear answer on why her neck and ears were suddenly bleeding), may render recovery impossible. The Clinic is under several investigations by the Texas Veterinary Board (Dr. Crouch is under two investigations, alone) for harmful and unethical practices, as well as other unlawful activity. After receiving no response from Dr. Crouch or Dr. Anderson, I have decided to move ahead with legal proceedings and will update my review once the case is resolved. I will also be contacting the Better Business Bureau. Hopefully, I can save someone else from enduring the emotional and financial trouble I endured.

    South Tyler Animal Clinic

    South Tyler Animal Clinic

    (27 reviews)

    I was going to let my experience go but since the Clinic decided to send us a certified letter in…read morethe mail stating they will no longer see my dog (even though we didn't plan to come back and they had to have known that as we collected our records) My 5 year old German Shepherd had a large bump that came and went, hair lost and grown back, scabbed then healed for almost 2 years. The first year we were in Austin and saw the vet many times, and sent emails with photos many times in between, Dr. Erlandson had those records. It was well recorded I believed it was a Mast Cell Tumor. We are extremely diligent in our pets health, having lost a dog of unknown reasons that same year this started we were even more diligent. When we moved back to Tyler this clinic was highly suggested. I brought her in February 2024, starting then at South Tyler Animal Clinic in her notes its noted I believed it was Mast Cell Tumor (on top of the year befores records from Austin) I asked to have her cut open to test or check for foreign objects, I was consistently told that wasn't needed. Our dog was brought in multiple times, all of course an added expense and no resolve. End of January 2025 the mass was angrier than ever and not going away, they aspirated the mass and guess what it was Mast Cell Tumor! No apologies or any sign of sympathy for the fact it's what I said all along. Luckily it came back the lowest grade but that's not the point. There is still a possibility of it coming back or having spread without us knowing yet. Obviously our main concern is my dogs health and the fact Cancer was festering in her body for almost 2 years. The cost of repeated vet visits is also a major one. We then paid for an extremely expensive surgery, they of course upselled a teeth cleaning, we agreed, she calls and says they didn't have time to complete that during surgery and the bill miraculously came out to be just about the same. I have not been rude to the staff or Vet, I have not threatened a bad review or reporting the negligence to Vet board, we even didn't complain about the surgery bill. The only complaint I made was for one of the final checkup cost as she had been in for the same undiagnosed problem many times, and that's when they finally diagnosed her, they took about $80 off that visit. The vet didn't even call and checkup on my dog at any point after surgery which is unusual as in the past vets have called to checkup on minor visits. I do not want to speak ill of the clinic as a whole because others like it here, I found techs to be amazing with my skiddish dog, also I have no idea how much control each vet has. I would not suggest Dr. Megan Erlandson, maybe there is a reason she has one of the few other negative reviews at this Clinic regarding diagnosis and bed side manner, she is a younger vet who hopefully can learn from this.

    We love this place! They treat our baby like a king. Super friendly and knowledgeable staff. This…read moreclinic provides global care to our sweet elder yorkie, from grooming to all means of health care. We are never disappointed with their service. Pro tip: Walter at the front desk is an exceptional employee.

    Treasured Critters - dogwalkers - Updated May 2026

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