Justin was very helpful and a pleasure to work with. He came out to my home, assessed which system would work best and came in at a competitive price. The installers were also very nice and a pleasure to have in my home. I would recommend them to anyone looking for a HVAC contractor. read more

I worked with treats when my house was in the designing stage. This house was a dream house my wife and I built for ourselves and we were trying to do everything just right. I had treats design a heat pump and air handler system and beings I'm out in the country with no other utilities available except electricity, I wanted to have a Dependable good quality system because I was going to be relying solely on electricity. After 4 years of continuous use, (my house was completed in 2014) I have a monthly electric bill of $120 to $140 a month, and that includes everything, my electric water heater, range, dryer, heating and cooling, water well - everything! I totally recommend these folks for design, install, and repairs. We use treats for our rental properties, and they always make us feel that they care, and get things fixed. I am also a contractor, and have recommended treats to numerous customers over the years, and I everyone has been grateful who has had treats work on their projects. You will be glad you called treats when you do! read more

Excellent service. All of these guys, both installers and electricians went above and beyond to provide the best service I have ever had. They were all polite, respectful, willing to answer questions, put up with my dog, and left the job site in a clean condition. I would highly recommend them for any of your heating and cooling needs. read more

Treat's Heating and Cooling recently installed a heat pump for us. They previously had done work for us and we were happy with their service, so after reviewing a few bids from different companies, we decided to go with them again. Installation went as scheduled, with no problems and everything is working great. read more

Since moving to our new home with Geo Thermo heating, it is hard to find anyone who can perform maintenance or repairs if needed. Treats heating and cooling is the only company I have found to be able to handle this type of system. Whenever, I have needed emergency service the response has been above and beyond. Once I called and they arrived within the hour. The price for any service has been reasonable. They are my number one go to company for any heating and cooling concerns. read more

I had my furnace repaired by Treat's Heating, and then replace by them several years later. They are very easy to work with, helpful, and knowledgeable, and happy to answer all of my questions. Their prices are reasonable, and they always left my house the way they found it. I will definitely use them when I need to replace my furnace in my new home. I would recommend them to anyone. read more

My grandpa actually recommended Treats to us when we were getting our furnace replaced. I'd planned on going with another company, but called them out for an estimate as comparison. I was blown away by their customer service, honesty, and thoroughness and told my husband I was sold before I even knew what the bid was. They turned out to be more affordable anyway, and could replace the furnace sooner than the other company I was considering. They showed up on time, got the job done, and I have gotten two follow ups to make sure all is well. I'd definitely recommend Treats to anyone looking for work on their heating system, or a full replacement, which is what we had done. Great company! read more

We have been having treat's heating and cooling perform yearly maintained for 25+ years. They installed our original heating equipment as well as our new upgraded equipment. They have always been on time to perform maintance and kept our furnace and air conditioner working perfectly. In the past 25yrs we have had only 1 issue with our furnace working properly, and when we did, they were there to repair it the next morning. Now, we are looking forward to the next 25yrs. read more

Came did nothing as it was circuit breaker. Did NOT check breaker as he wasn't electrician. Paid service fee for nothing as furnace and heat pump wouldnt turn on. Went back to see if I could get an actual service on units after I changed breaker. Office receptionist rather ride and said tech did service the NON working units. He guessed it was breaker said he couldn't do anything more then check voltage to furnace. All I wanted was a discount on an ACTUAL service call. Snooty *itch said tech did do something by driving truck to home. NEVER will I endorse Treats again or use them since they don't want to be an honest business. Seniors or anyone should be treated like crap or pay full fee for no work done. read more

When you want the best of the best, go to Treat's. They have installed and maintained my heat pump and furnace for years. I recently had them install a tankless hot water heater - everything was perfect from beginning to end! Their products and service are fair and top quality. Why go anywhere else? read more

Very prompt and communicative. They did a great job.

We have used Treats multiple times and wouldn't use any other company. The guys are professional and honest. They wont try to sell you something that you dont need. Great customer service ! read more

We were having problems with our thermostat keeping the correct time. We called Treat's. They had a repairman here the following morning. The young man was polite and repaired the thermostat within minutes. We highly recommend Treat's for all furnace and heat pump problems. read more

I had my heating/air conditioning system fan fail during the hot days of July. I called Treats of Enumclaw to come and repair the system. I told them that it was the fan that was not coming on, but everything else seemed fine. They told me that their service person would make that call for $119 + tax after his evaluation. Labor charges would be $120/hr. I offered to send them the motor model numbers before he came, but again they insisted that they would have to come and make their evaluation first. The technician came and quickly determined that it was a bad motor and that a replacement motor would be about $1500. However, his recommendation without looking any further was to replace the entire system, and he could do it for about $8000. I have to say that I almost stopped listening to him at this point, but he said his office person would contact me before the end of the day with solid timing details and costs. No one called, so I contacted the manufacturer and got the motor/controller numbers. Local distributors were not willing to give me much information, so I typed the motor numbers into google and the exact same motor was available on Amazon for $375 and the controller for $400. Treats called back the next day (after I left a message to cancel further service for lack of response). They said they could do it all for about $2600 (labor + parts). I told them that their help was no longer needed, and that I had ordered the parts on my own. "Oh, well we could install your parts for just under $600 and no guarantee." I did replace it myself. There was only 2 bolts holding the entire fan cage. It took about 15 to 20 minutes to replace the motor/controller. The system is working perfectly now. Bottom line: Treats must have planned to hang out at my house for just under 5 hours to replace a motor that they deal with everyday that took me less than 30 minutes to replace. $585/120=4.875 hours. I would assume that Treats could obtain parts at prices less than I could. So, if we assume also that Treats could get the motor/controller for $600, then they were marking up the parts by 333%. They tried to take advantage of me. I will not call them in the future. I would expect more of a company in business for more than 40 years. read more

They have been servicing my furnace for years now, business is run as well as any I have dealt with. Recent maintenance service was prompt and efficient. Over the years the cost of a maintenance visit has gone from $80 to $130 wish my wages/income had the same percentage increase. Would like to see a senior discount for those of us on fixed incomes. I would recommend this business to friends and family. read more

I've been using Treats for heat pump maintenance for 8 years and have always been happy with their service and their pricing. The technicians are on time, courteous and know their stuff! I definitely recommend them. read more

came to do annual cleaning on our furnace in September of 2011, and after the service guy left, I smelled gas. He had only been gone 5 minutes, so I called him, and he said "oh, it's just residual smell from when I did my work." He wouldn't come back right then and there to check it. I left for work, but cracked all the windows in my house first. Very glad I did. Came home after work and whole house was full of gas smell. Called them, they had to send someone back out, and as it turns out, the guy shut the furnace door on a flex pipe and cracked it.........so gas had been leaking all day. Will NEVER work with this company again. read more

We used Treat's Heating and Cooling to have our AC unit installed in our newly built home. The fact that they were willing to come out and install this on a Sunday, since they knew we had an infant at home and it was hot, says enough about this company! They were extremely professional, knowledgeable, courteous and fast! They didn't hesitate to answer any questions we had either! Thank you Treat's, you just made us a customer for life! :) read more

We just had AC and furnace installed! Everything was great! Friendly and professional from sale to installation!

So far so good. Have always showed up on time if not early. Not the cheapest around but easy for annual PM. They contact me to schedule.

We had our hot water heater and furnace replaced and a heat pump installed 10 years ago and I couldn't be happier with the service provided by Treat's Heating and Cooling and the equipment we received. We have our annual maintenance done by them as well. I highly recommend this company. read more

My furnace keeps functioning like it should be of Treat's . They know what they are doing and the support staff is on top of assuring that we are satisfied. Great people to work with from the top to bottom. read more

hooray! i have heat on a cold day. although, it was more expensive than i expected. i had to have treat's out 3 different times in the past 8 weeks. the first time, they charged a diagnostic fee and "fixed" the problem. diagnostics couldn't pinpoint anything, but at least i had heat. about 4 weeks later, the ignitor wouldn't work, after checking it out, they had replaced a part that appeared to not be working. i had to pay for another diagnostic exam plus the part. now, about 4 weeks later, i had the same issue. no heat with a blower sending cold air. after a third diagnostic fee of $120 (even though i have an annual service agreement that i paid for last spring), the 3rd tech said the control board needed to be replaced. i arranged for them to get the part and a couple of days and $525 later, i have heat again. my heating unit is 10 years old. i have it serviced every year. you would think that it wouldn't cost so much with a service agreement. i do not plan on extending my service agreement with treat's for next year. read more

They weren't able to get anyone out for about 72 hours but I am sure the demand was high. Our AC went out when we had a bunch of family in town and had just moved into our home. The technician who came out was professional and diagnose the problem and fixed in a timely manner. Only thing was I thought the part was over priced. read more

Excellent service!!! Matt West was very professional and took the time to explain what he was doing during the whole process.. I would not hesitate to recommend Treats to anyone needing, service of their HVAC system...You guys rock.....Thank you read more

Wow! I had the totally opposite experience as Christie (review posted 5/1/2013). I called Treat's out because of a gas smell in the garage. They responded and came quickly. Unfortunately that is the best thing I can say about them. Bottom line is they quoted the repair of the furnace to be $2100 and that a replacement furnace would run $3978. In all fairness I did ask for a replacement quote but was somewhat surprised that they suggested it would be a better alternative to replace than repair. Upon hearing the estimate I "shopped" around to see if that was reasonable and was shocked to find from 3 different companies that the needed replacement part as well as 4 hours of labor was under warranty. I was told the repair should run me no more than $500 and that given the furnace was only 6 years old it really would be a waste to buy a new one. I was also told that even if the part was not under warranty the repair would have been half the cost of the quote received from Treat's. I called Treat's back and told them what I had been told by the other companies and they responded with hesitation stating that their price included the warranty. I questioned them further also asking why they were charging a "return trip fee" and a fee to "test" the repair work. I explained that they were hugely over-priced compared to the other quotes I received but that didn't seem to matter. They would not even take off the $90 return trip fee charge. Who charges for a second trip out to a job when you are going there to do the repair? I have never heard of this? And who charges a fee to determine if the repair they did was done correctly? I gave Treat's every opportunity to re-evaluate their pricing to no avail...I truly believe this is a classic case of "buyer beware!" I felt like they knew there was a huge concern because there was an obvious gas leak and took it as an opportunity to price gouge us! What a shame to experience such dishonesty in a company. SO so so glad I did a little investigating as I ended up having the repair done by Summit Heating and Cooling and paid only $490 for the entire job, tax included. I was not even charged a 1st visit fee to come evaluate the problem. read more

The service technician arrived on time and serviced the heat pump system at both my house and our rental property next door in less than one hour. The technician was courteous, thorough and professional and their prices were fair and reasonable. Great people, great service. I would definitely recommend them to others. read more

My furnace went out on Sunday so I called Treat's first thing Monday morning...Jeff from Treat's showed up mid morning and installed a new switch for me. I really appreciated how he went into detail explaining what the problem was as well as answering some other questions that I had. He also told me about their maintenance program which sounded great so I signed of for that as well. read more

Treat's came recommended by a friend. They were on time (I really appreciate this), clean (wore covers on shoes) and friendly. They were out last year to do a repair on my system and I purchased the yearly maintenance package. They called me to set up the maintenance appt. (which was nice as I would have forgotten). Well worth it plus it saves you 15% on repairs!!!! They just completed my first maintenance and I am very satisfied. I would highly recommend this company. Very professional! read more

I had heard great things about this company so I gave them a call. An hour late for our first appointment to get an estimate! They apologized, explained the delay, and said they would come another time at OUR convenience and give us their full attention. Late again for the second appointment but at least they showed up. After walking through our knob and tube disaster, we were told that it was a dangerous situation that needed to be addressed right away and would be very expensive. Since we knew it needed to be taken care of right away, we were willing to pay what it would take to make it safe. We were told that they were going to go back to the office, do some research, and get back to us with an estimate. We never heard from them again. read more

We have used Treat's for four years now for our natural gas fireplace. They are always prompt, courteous and never try to upsell. Our fireplace is our main source of heat in our house, so it is an extremely important appliance in our home. read more

Treat's Heating and Cooling has been an amazing company to work with and I give them my highest recommendation. Few things stress me out like house problems, but Treat's has made my most recent house crises as stress-free as possible. They have helped me with a new water heater, a new furnace, and a new furnace vent cap all within the last year. My house is just at an age where these things are starting to go out and I knew that I would need to replace them. My furnace had been serviced twice before by other companies (which were fine), but I knew it was near the end. First it was the water heater, then the furnace, and then thanks to a recent wind storm the vent cap blew off the roof. On all three occasions, Treat's was able to come out right away. They were very professional, efficient, and reasonable. They did the work in a timely manner, understood my financial concerns, arranged all of the required inspections for me, worked around my schedule, and followed up afterwards. It has been so easy to communicate with them either by phone or email and their responsiveness has been impressive. They also have a convenient online payment system now. I also liked that they were local and, apparently, they liked that in me as well because I got a local discount. While I hope I do not need their services for a while now, I would contact them again for any work I might need done and I will highly recommend them to anyone who will listen. read more